Onething Design

BACKGROUND

Introduce your business and what you do there.

I’m the VP of digital products for the joint-industry body that takes care of the TV rating system in India. We’re working on launching some digital products for the industry in this space. My job is to create audience measurement products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with onething.design?

We already had a couple of products in mind, including wireframes for how they should function, and needed someone to carry out the designs.

SOLUTION

What was the scope of their involvement?

onething.design created completely new products for us based on the mockups I made using Balsamiq. I had page-by-page descriptions, and they helped us with the style guide, determining how each of those pages should look and making the entire interface a bit easier to use.

They also developed the frontend pages of our site using HTML, which we gave to another developer to incorporate on the backend.

What is the team composition?

We worked with 3–4 people from their team.

How did you come to work with onething.design?

I’ve known one of their co-founders from when we worked together while I was working on the Digital Products for a television broadcaster. He reached out when he started onething.design and the portfolio he shared showed that they had the capabilities to do what we required. While we did have a process for vetting UI/UX designers, onething.design had the most modern, user-friendly, and clean designs out of all the people we reached out to.

What is the status of this engagement?

We started working with them in August 2017, and they finished the UX by December of that year. The technical backend was done by another company, and it took a lot of time. Their deliverables are completed. However, with the new GDPR developments, we need to ensure that the product is compliant with the prevailing and likely data protection norms. Product fidelity and its credibility is of primary importance. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve showcased the designs to our management team, and the feedback is really good. If we didn’t like a certain page or interaction, onething.design would be open to reiterations till we were satisfied with the result.

How did onething.design perform from a project management standpoint?

They could’ve done better in this regard, but they were good enough. They had one person coordinating the project, but because of the nature of the product, we had to keep taking feedback from various stakeholders and implement the same. As such, the project timeline got a little stretched, going past August and into September–October. This wasn’t onething.design’s fault, though.

What did you find most impressive about them?

Their clarity of thought was noteworthy. They were very attentive to the brief, and I loved their modern and elegant designs. I wanted a clean-cut look, and they catered to that. Some designers can be really stubborn about their work and don't want to make any changes, but I didn’t have this problem with onething.design. They were flexible in addressing feedback.

Are there any areas they could improve?

onething.design has just recently launched an online tracking portal. If they would’ve had it during our project, it would’ve helped keep things more transparent. I didn’t know what the designers were working on all the time, and I’m sort of a micromanager.

Do you have any advice for future clients of theirs?

It’s important to clearly present a brief and be open about what’s needed from the team. Introducing the tracking portal has been helpful for us, and I definitely think it should be used by other clients so that they know what the designers are working on. Inputs should be shared as regularly as possible so that they don’t add up in the end.

BACKGROUND

Please describe your company and your position there.

I’m a senior product manager at a consumer electronics company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 1thing.io?

We needed to design themes for mobile phones and a UI for a mobile application.

What were your goals for this project?

First, we wanted to provide pleasing visual themes for mobile devices. Second, we were looking to develop an app that lets users stream their favorite video content on their phones.

SOLUTION

How did you select this vendor?

We evaluated many vendors and had discussions with them to see if they could deliver the right scope of work. 1thing.io presented their portfolio, and I found their approach valuable. I also appreciated their previous work, which demonstrated their clear, concise, and prompt communication.

Describe the project in detail.

We chose 1thing.io to work on two major design projects for our Android devices: the video streaming app’s UI and a set of mobile themes surrounding various ideas that would enable users to customize their devices.

What was the team composition?

They assigned a project manager and designers to each undertaking. If a project scaled up, they would add more designers to avoid delaying deliverables and timelines.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

1thing.io came up with an app design that catered to our user base's different segments and tastes in a short period of time. The final design was simple yet functional.

How effective was the workflow between your team and theirs?

We communicated regularly, and they were extremely responsive. They also turned around our feedback quite quickly. 

What did you find most impressive about this company?

They think about products in terms of how they work and not just how they look. However, that's not to say 1thing.io's visual designs skills aren't great. They're proactive in making recommendations and offer strategic value that surpasses simple execution.

Are there any areas for improvement?

They ought to provide more visibility into their scoping process.

BACKGROUND

Please describe your company and position.

 I am the UX Designer of a design company 

Describe what your company does in a single sentence.

Onething design provide a valuable design to our website which is unique, innovative and helpful to understand the user what is our website 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Onething Design to accomplish?
ux design

SOLUTION

How did you find Onething Design?

Online Search

Why did you select Onething Design over others?

High ratings

How many teammates from Onething Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The community has helped as a lot to make our webite innovative and algin with our work in a unique way

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of objective,Budget, timeline, quality of deliverable

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responsiveness to needs- communication, feedback intergration, problem solving

What was your primary form of communication with Onething Design?

Virtual Meeting

What did you find most impressive or unique about this company?

Innovative design approach, and they demonstrated exceptional client service

Are there any areas for improvement or something Onething Design could have done differently?

• communication and updates - frequency and clarity
• Design and Functionality
• Incorporating more extensive user testing phases to catch potential usability issues before the final launch.
• Providing more customization options to meet unique client needs or brand specifications better.

BACKGROUND

Please describe your company and your position there.

Assetario is a provider of predictive data analytics solutions for the gaming market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onething Design?

Onething Design designed our sales and overview decks.

What were your goals for this project?

The goals were to come up with a fresh design for our sales deck that would aid our sales process by looking professional, modern, and capable.

SOLUTION

How did you select Onething Design?

We got a great reference for Onething Design from one of our investors.

Describe the project in detail.

Onething Design was supplied with a sales deck we created ourselves in Google Slides. It had relevant content but needed a completely full professional design. The project first went through picking a design language fitting Assetario and then moving towards making that language come to reality.

What was the team composition?

Team composition was one main designer that communicated with us and a couple of people in the background working as designers or project managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Absolutely beautiful sales deck that looks fresh, modern, high-tech, and pretty.

How effective was the workflow between your team and theirs?

We would have weekly sync to feedback new slide designs, slide by slide.

What did you find most impressive about this company?

The quality of the design was fantastic.

Are there any areas for improvement?

We needed multiple export formats - e.g. deliverables in PPT, Google Slides, and Figma, which wasn't the easiest task, as PPT and Google Slides sometimes had slight formatting discrepancies.

BACKGROUND

Please describe your company and your position there.

Proudct Head

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onething Design Studio?

UX UI design for Htsmartcast, Healthshots, fabplay and fabmarket

What were your goals for this project?

To enable new media properties of Hindustan Times Media for millenial audience.

SOLUTION

How did you select Onething Design Studio?

We went through a rigrous round of meeting various design companies and understand thier approach in the space. We found Onething to be realistic in the approach and understanding goals of a large organisation such as ours.

Describe the project in detail.

Project required deep understanding of new media consumption by millenials and using high fidelity visuals to ensure adaption and stickiness.

What was the team composition?

Sr UX and UI Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our entire management is happy with design and we are exploring more projects with Onething Design team

How effective was the workflow between your team and theirs?

We mostly interacted on emails with the designer and onething's team was prompt in responses and timelines

What did you find most impressive about this company?

The broad range of design thinking and response time to enable rapid prototyping were impressive.

Are there any areas for improvement?

I think they are doing well and should maintain this as they scale

BACKGROUND

Please describe your company and your position there.

Atom makes building healthy habits easier via a mobile app. I am the founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onething Design Studio?

Our desktop version of the product

What were your goals for this project?

To be able to help users build healthy habits like meditation etc. on a desktop website

SOLUTION

How did you select Onething Design Studio?

Through a referral

Describe the project in detail.

It is a macintosh-dock type software with different tools to enable mindfulness and wellbeing

What was the team composition?

2-3 people who had a background in UX and UI

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are still in beta conception phase

How effective was the workflow between your team and theirs?

Really good! Had a good time coordinating etc.

What did you find most impressive about this company?

The skill and persistence of the design team are impressive :)

Are there any areas for improvement?

I think they can improve efficiency in terms of TAT and cost

BACKGROUND

Please describe your company and your position there.

working as a marketing manager of PokerBaazi brand ( Baazi Games )

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onething Design Studio?

We wanted to revamp the design of our website to give it a more gaming outlook in line with our niche industry requirements.

What were your goals for this project?

user friendly website , rich user interface , easy to navigate and use , educational & informative , give it the " wow " factor

SOLUTION

How did you select Onething Design Studio?

searched online and shortlisted from a pool of very good design studios

Describe the project in detail.

onething team shared project deck , ppt , timelines , mockups , continuous interaction channel for a clear outline of each stage of the project

What was the team composition?

project manager , sr.ui/ux designer , ui/ux designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

good internal reviews about designs from our own team

How effective was the workflow between your team and theirs?

They provide seamless communication & availability whenever required, even during weekends.

What did you find most impressive about this company?

their knowledge of their craft and their approach to work + helping us understand each little detail

Are there any areas for improvement?

not that I see at the moment

BACKGROUND

Please describe your company and your position there.

I am the Director Operations at Raptor Supplies Ltd, a leading source of MRO supplies from US to the rest of the world, representing 3000 US brands, serving thousands of businesses across 75 countries

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onething UX UI Design?

We want to improve our website UI/UX design

What were your goals for this project?

Increase in offline leads, reduction in drop-off rate

SOLUTION

How did you select Onething UX UI Design?

Based on recommendation from industry peers, impressive project portfolio and client list and what we believe to be effective solutions proposed during the selection phase

Describe the project in detail.

started with brief about the business, followed by internal interviews, client interviews, persona creation, wire framing, design mood boards, imposing selected design on wire frames etc

What was the team composition?

Project lead and project spot supported by multiple design teams each specialising in different design area

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

capturing relevant consumer personas, wireframes for key website pages, design direction based on selection from multiple mood boards

How effective was the workflow between your team and theirs?

found the team to be responsive, empathetic, professional

What did you find most impressive about this company?

Understanding of large project, competence in turning around conventional platform, world design UI/UX design capability, rigorous process driven approach, responsive, accessible team

Are there any areas for improvement?

So far so good

BACKGROUND

Please describe your company and your position there.

We're providing Intelligent Video management, AI Video Analytics, Traffic Monitoring, Face Recognition and other such cutting edge products & solutions. I am the Vice President of Business Development

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onething UX UI Design?

Redesigning of UI/UX for the IVMS software product across all platform i.e. Desktop, Mobile & Web.

What were your goals for this project?

Development of New Generation software interface to achieve intuitive & customer friendly UI with best in class user experience.

SOLUTION

How did you select Onething UX UI Design?

Based on credentials and a proof of concept.

Describe the project in detail.

The vendor was responsible for entire activity on end to end basis i.e. study the product, competition analysis, comparison of their UI vs ours, proposing design philosophy, proof of concept, beta trials, QC/QA etc.

What was the team composition?

Project Manager, Designers & Developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is still ongoing but very much satisfied with their quality of work, delivery timelines, professional working etc.

How effective was the workflow between your team and theirs?

Very effective. The team was open to suggestions.

What did you find most impressive about this company?

I'm impressed by their professionalism, flexibility, open communication, and compliance with timelines.

Are there any areas for improvement?

There are always areas of improvements. Exposure to different industry domain should be acquired.

BACKGROUND

Please describe your company and your position there.

Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Onething Design Studio?

Design and development for our Brand Website

What were your goals for this project?

To have a brand website that can match up to global leaders in thi space. We are the fastest growing lighting company in India. With this refresh we aim to bolster our presence in this space.

SOLUTION

How did you select this vendor?

We searched for agencies on Clutch. The reviews and responses were promising and hence we shortlisted them along with 3 more agencies. After a few meetings and proposal we finalised Onething.

Describe the project in detail.

At ORLO we wanted a presence that gives our 20 year history a modern appeal. We wanted to be ahead of the curve with the industry leaders from around the world and Indian companies. LED lighting is a competitive space and a stronger brand presence helps.

What was the team composition?

Sr UX Designer, Sr UI Designer and Project Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our primary customer base, i.e.distributors are happy with the outcome and we have observed positive feedback from the market.

How effective was the workflow between your team and theirs?

Project manager was our spoc and communication happened over Email

What did you find most impressive about this company?

There understanding of our needs and delivering designs basis our visual references

Are there any areas for improvement?

They should keep up the good work.