OnePlusOne Solutions

BACKGROUND

Introduce your business and what you do there.

I'm a software architect at Michael Lewis Company. We provide logistics and supply chain management for the airline industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OnePlusOne Solutions?

We needed to rebuild and aging online ordering portal.

SOLUTION

What was the scope of their involvement?

OnePlusOne Solutions is consulting company that has teamed up with our in-house development team to rebuild an online ordering portal using React and Node.js. The portal has access to a GraphQL API and allows users to place orders, download reports etc. OnePlusOne Solutions has provided us with very skilled developers to cover our front-end, back-end, and QA requirements.

What is the team composition?

We have three teammates from OnePlusOne Solutions and three in-house developers. 

How did you come to work with OnePlusOne Solutions?

We found OnePlusOne solutions through Upworks. We like OnePlusOne Solutions' professionalism and project staffing options and the flexibility they provide.

What is the status of this engagement?

We started working together in August 2024, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

OnePlusOne Solutions has been able to fill the roles we need and do a great job. Their completed tasks include designing and building key components of the user interface and API endpoints to provide functionality to the order portal. Users can place orders through this portal to be fulfilled by the supply chain management process. The development has yielded a more responsive and user-friendly interface. Users have reported that the interface is more state-of-the-art and covers more use cases than the previous system. 

How did OnePlusOne Solutions perform from a project management standpoint?

OnePlusOne Solutions' project management is great. They deliver on time and respond well to our needs. Our primary means of communication is via Slack and Google Meet.

What did you find most impressive about them?

OnePlusOne Solutions is very professional and reasonably priced. Their developers are experienced and dependable.

Are there any areas they could improve?

I can't think of anything for OnePlusOne Solutions to improve.

BACKGROUND

Please describe your company and position.

I am the Creative Services Director of Michael Marshall Design

Describe what your company does in a single sentence.

We're a design firm specializing in architecture, interiors, and graphic design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePlusOne Solutions to accomplish?

• Refresh Our Website
• Update Our UI and UX to Web Standards

SOLUTION

How did you find OnePlusOne Solutions?

Online Search

Why did you select OnePlusOne Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from OnePlusOne Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project aimed to refresh and enhance our website to improve user experience, increase engagement, and simplify maintenance. One Plus One Solutions, LLC was responsible for the following

• Improving Site Organization and Usability
• Enhancing Navigation
• Assist MMD with Refreshing the Site’s Visual Appearance
• Implementing Accessibility Best Practices (Where Applicable)
• Migrating from WordPress to Webflow

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website refresh has received great feedback from clients and collaborators alike. Our users have commented on a noticeably improved experience across the board, highlighting that information is much easier to find and that projects are displayed more prominently. As a result, we’ve seen an increase in traffic and higher levels of engagement.

Since transitioning to Webflow, maintaining and updating the site has become a breeze. Our routine content updates are now managed exclusively by our internal team, with minimal friction, virtually eliminating the need for external support. This change has streamlined website management and significantly reduced ongoing maintenance costs.

We’ve been thrilled with the results and have seen improvements in both usability and overall user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The One Plus One team was effective and detail-oriented. Despite our company's small scale, which made it challenging to stay on task with content creation, approvals, and website design, they never missed a beat. One Plus One kept us organized, demonstrated remarkable patience, and consistently accommodated our team’s limitations. They guided us through each phase of the project, proactively reaching out and always staying one step ahead.

One aspect that stood out was their impressive feedback-capturing process. By combining meeting records, dedicated note-taking, and systematically logging all of our requests, they ensured that nothing fell through the cracks. As a result, our catch-up meetings were smooth and efficient, allowing us to focus on next steps rather than revisiting prior changes or feedback—a significant contrast to our experiences with other vendors.

We appreciated their dedication to keeping the project on track despite our challenges.

What was your primary form of communication with OnePlusOne Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We found One Plus One to be friendly, agile, and exceptionally easy to work with. They demonstrated a remarkable willingness to accommodate our needs while focused on delivering the best possible product. One Plus One consistently went above and beyond to ensure we had a website we could be proud of, no matter what it took to get there. Their commitment to client satisfaction exceeded our expectations and stood out to us.

In addition, One Plus One's unwavering commitment to our success truly sets them apart. They provided tools, encouragement, and support that went beyond the original scope of work—guidance we hadn’t anticipated but greatly appreciated. Their dedication to going the extra mile made a significant difference in the outcome of our project. Without their support, we wouldn’t have the high-quality website we have today.

Are there any areas for improvement or something OnePlusOne Solutions could have done differently?

Given the tight turnaround time for our website and the complexity of our requests, One Plus One handled the project exceptionally well. They addressed any inconveniences throughout the process, either resolving them as they came up or clearly outlining them during our Wrap-Up meeting.

Overall, we were delighted with One Plus One's dedication and professionalism, and we look forward to collaborating on future projects.

BACKGROUND

Please describe your company and position.

I am the Director, Product Marketing of Mitek

Describe what your company does in a single sentence.

Mitek specializes in providing digital identity verification and mobile image processing using artificial intelligence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire One Plus One Solutions to accomplish?

• To design a working app for our biometric authentication product including the user journey, UI, UX and use cases.

SOLUTION

How did you find One Plus One Solutions?

Upwork

Why did you select One Plus One Solutions over others?

• High ratings
• Great culture fit
• Good value for cost
• Proposal was complete

How many teammates from One Plus One Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX exportation and final design of app:

• App wireframes 
• High fidelity app designs
• Animations in app
• App icons
• App content
• Custom user experiences in app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All app screens designed and delivered on time with a very tight schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OPO is very responsive. They had a project manager assigned and several tools available for us to reach out to them when needed. They always followed up with deliverables and were often ahead of schedule. They kept us on task to meet our deadline yet were flexible when we needed to be. They were professional and provided intelligent recommendations to ensure our final app would be successful. 

What was your primary form of communication with One Plus One Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They melded right into our team and felt like they were part of our team. They always came to meetings with a positive attitude and willingness to help us succeed. They never missed a deadline and often delivered ahead of schedule.

Are there any areas for improvement or something One Plus One Solutions could have done differently?

The OPO team has a very effective working model and they were humble enough to have a wrap-up meeting with us asking for feedback and opportunities to improve so overall I would say they are doing everything right. I'd hire them again for the next project.

BACKGROUND

Introduce your business and what you do there.

I’m one of the co-founders and a co-CEO of a company in the automotive sector. We run a platform that enables people to find the most suitable electric vehicle for them based on points like their lifestyle and budget. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Amen?

We hired Amen for their development services. 

SOLUTION

What was the scope of their involvement?

Amen has built our platform and handled its website design and UI elements from scratch. Our team has provided the creative designs, and Amen does everything else using Laravel.

What is the team composition?

I’m in contact with 2–3 people, though many people have worked behind the scenes. One of them is the CEO, and the other person has done the backend work. 

How did you come to work with Amen?

We put our job posting on Upwork, interviewed teams, and looked at their portfolios. Our team found Amen to be the most suitable team for this project because they truly understood what we wanted. They also offered a full package for things we’d otherwise have to outsource. This would make everything smoother for us, so we hired them. 

How much have you invested with them?

The initial project cost around $30,000. If we include the maintenance and upgrade we requested after that, the total cost is around $50,000–$60,000. 

What is the status of this engagement?

The project lasted from March-June 2022. However, the engagement is technically ongoing; they’ve finished the website, but we stay in touch with them for maintenance and upgrades. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our metrics vary because we run multiple campaigns at the same time. Generally, we get around 2,000 clicks from people who go through the entire website. People don’t just open and close the website; they fully utilize it.

How did Amen perform from a project management standpoint?

Amen has met deadlines; they’ve provided realistic timelines. To manage the engagement, they use the built-in Upwork management platform. For communication, we have weekly catch-up meetings. Besides that, we mainly use Upwork — everything communicated between our teams is saved there for future reference. 

What did you find most impressive about them?

Many companies have cookie-cutter portfolios that they try to fit us in, while Amen offers a truly personalized and tailored solution to our needs. On top of that, they’re knowledgeable about everything we ask them. 

Are there any areas they could improve?

We could have faster deadlines. Nonetheless, their deadlines have been realistic, and everything else has been great. 

Do you have any advice for potential customers?

Outline your goals for the project, including its details. Once you do this on your end, communicating with Amen will be much easier. Your communication becomes more effective if your ideas are laid out in a tangible format as you present them to the team. This also helps their resources create something close to what you have in mind. 

BACKGROUND

Please describe your company and your position there.

I'm a co-founder and CEO of Etlworks LLC. Eltworks LLC is a data integration company. Etlworks is a modern, cloud-first, any-to-any data integration platform that scales with the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Amen, and what were your goals?

Our website was created 6 years ago using a stock Bootstrap template and become outdated. Also, the load time was not up to the modern standards. We needed a complete redesign using unique but simple design language.

SOLUTION

How did you select this vendor and what were the deciding factors?

We posted a job on several freelance sites, including Upwork. We interviewed at least 5 companies and ended up signing a contract with Amen (Alex). The main deciding factor was the publicly available portfolio, which we liked a lot. I was also impressed with the communication speed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially, after reviewing the suggested milestones we ordered a site redesign only. After receiving a first draft (which we liked a lot), which was delivered as a set of screens in Figma we decided to order the front-end as well. Basically a complete package. Amen did a very good job completing a design part for desktop and mobile form factors and then quickly delivered custom images, HTML, and CSS code. They did a few tweaks and performance improvements for us.

Overall it was a very smooth and pleasant experience. The code was delivered on Friday and we were up and running live by Monday.

How many people from the vendor's team worked with you, and what were their positions?

We communicated with Alex only but it was clear from the start that multiple designers and front-end developers were working on this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is too early but we already saw a 30% increase in traffic to our main web property. It also set us up well for upcoming marketing campaigns.

Describe their project management style, including communication tools and timeliness.

We used Upwork's built-in messaging for communications. The communications were direct and instant. We only needed a few meetings, and they completed the project within the agreed timeframe.

What did you find most impressive or unique about this company?

We were most impressed with the design and coding skills. We also liked how Alex was always proactive when communicating with us.

Are there any areas for improvement or something they could have done differently?

We went a bit over the original budget but it is always expected so not a big deal.

BACKGROUND

Please describe your company and position.

I am the Social Media Business Setup and Troubleshooting Specialist of Will Jennings

Describe what your company does in a single sentence.

I help advertisers and creators set up, verify, and secure social media accounts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePlusOne Solutions to accomplish?

• Website design

SOLUTION

How did you find OnePlusOne Solutions?

Upwork.com

Why did you select OnePlusOne Solutions over others?

High ratings

How many teammates from OnePlusOne Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design

copywriting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

design, copywriting, development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was good. Communicaiton was good. Commuciated via Slack

What was your primary form of communication with OnePlusOne Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Good webflow designers

Are there any areas for improvement or something OnePlusOne Solutions could have done differently?

I wish the technical SEO was better. None of my pages have SEO header tags or opengraph tags, so when I share links with people the links look sketchy. I have to hire an SEO to do this for me now.

BACKGROUND

Please describe your company and position.

I am the Founder

Describe what your company does in a single sentence.

Entertainment audio provider for TTRPG’s.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire One Plus One Solutions to accomplish?

• Web-application work (Design, functionality, etc)

SOLUTION

How did you find One Plus One Solutions?

Online Search

Why did you select One Plus One Solutions over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from One Plus One Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web application was essentially re-built from the ground up. UI UX Functionality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have met and generally exceeded all of our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were quite prompt. Speed/responsiveness was never an issue. We communicated via Email & Upwork.

What was your primary form of communication with One Plus One Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Their technical skill and overall swiftness are the most impressive I’ve ever seen.

Are there any areas for improvement or something One Plus One Solutions could have done differently?

I think it can be a bit pricey at times, but that’s entirely subjective.

BACKGROUND

Please describe your company and your position there.

I am the owner of TimeTile, an eCommerce store that partners with Chronotek, a timekeeping company for businesses with remote employees. TimeTile provides clients of Chronotek with all of their clock-in needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire One plus one solutions, and what were your goals?

Our Shopify website needed to be taken to the next level, and One Plus One Solutions did that. We hired this team to design a brand-new Shopify storefront that met our vision. Now we can roll out our store to the Chronotek clients with pride.

SOLUTION

How did you select this vendor and what were the deciding factors?

We went to UpWork to find web developers, and many replied to our job posting. Still, as soon as we began interviewing and communicating with Alex, we knew the One Plus One solutions team would fit the job perfectly. Their portfolio is impressive, and their work has lived up to their stellar reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, we reviewed our vision and what we needed in our store. We started with designing the logo to establish the brand's vision better. After that, they delivered a UX design for the home page. After discussing alterations and enhancements, they quickly produced a UI design.

They also worked with us on creating our physical product (printed tiles). The creative process has been straightforward and outstanding. They built us a contact form and an FAQ page along with our homepage.

How many people from the vendor's team worked with you, and what were their positions?

I worked mainly with Alex Shpylovyi through UpWork. He responded quickly to any questions, concerns, thoughts, demands, wants, or needs. I know at least one contact was working behind the scenes to implement the designs into our Shopify site.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not launched our storefront yet. If the excitement in our team could be measured, it would be through the roof.

Describe their project management style, including communication tools and timeliness.

I communicated with Alex through UpWorks messaging system. He would respond very quickly and clearly. We had a few short meetings over Zoom.

What did you find most impressive or unique about this company?

They delivered the perfect B2B-focused storefront.

Are there any areas for improvement or something they could have done differently?

No issues so far