One0

BACKGROUND

Please describe your company and position.

I am the Executive of a healthcare company

Describe what your company does in a single sentence.

We're Studio Pilates a total-body workout, with powerful cross-training benefits, focusing on strength, mobility, endurance, body alignment and breath control.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire One0 to accomplish?

Our website was a few years old and was in desperate need of an update. The original website was very basic and did not have the functionality we were looking for to grow our brand and online presence.

SOLUTION

How did you find One0?

Online Search

Why did you select One0 over others?

• Pricing fit our budget
• Good value for cost

How many teammates from One0 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I decided to go with WordPress because I have used it in the past and knew it would give me the functionality and the SEO background to launch our brand. One0 helped with the website, development, and customization of the website from beginning to end. They also made sure to have the website responsive across all platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had great results. New functionality has been developed in line with our targets and goals meaning our website is faster, more effective and better serves the needs of our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication is strong with regular conversations over live chat and video call where needed. The team is incredibly responsive.

What was your primary form of communication with One0?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their level of development talent in terms of quality of work at the cost provided. Providing information, advice, and help on all the aspects of the project which we don't understand.

Are there any areas for improvement or something One0 could have done differently?

Nothing they need to do differently.

BACKGROUND

Please describe your company and position.

I am the Paralegal at a law firm

Describe what your company does in a single sentence.

We are a diverse, multi-service law firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire One0 to accomplish?

• We had a WordPress website that couldn’t keep up with our user traffic, and where we couldn't add new features due to bad and unstable code, so we needed a custom-built solution for our own marketplace.

SOLUTION

How did you find One0?

Online Search

Why did you select One0 over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of One0’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired them for several projects, including web design. They analyzed the tools we had. They also provided us with algorithms for statistical analysis, project management of our IT systems, and web hosting management. They did everything related to portals and our internet connection. UI UX Design and Custom Web Development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Despite the short development time, they delivered a high quality product on time to the launch.

What was your primary form of communication with One0?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated good communication skills to understand the requirements and adapt the work as needed. We worked in a 2 week sprint system and met daily to discuss the work done and next the requirements to develop.

What did you find most impressive or unique about this company?

The agile skills and ability to adapt to a new condition or requirement were impressive. They have a very good approach to how they design the graphical interface and the UX. It’s integrated well with their development team. The project management is very good as well.

Are there any areas for improvement or something One0 could have done differently?

I’m not in a position to say what they could change.

BACKGROUND

Please describe your company and position.

I am an Executive at a media company

Describe what your company does in a single sentence.

We're independent media production company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire One0 to accomplish?

• They’re in charge of our branding, web development and design, marketing, and advertising.

SOLUTION

How did you find One0?

• Online Search

Why did you select One0 over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost

What was the size of One0’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At the beginning of the process, we sat down with One0, and they explained their services to us. We chose their biggest package, which was all-encompassing. They gave us four different routes to go with our branding and design. After a month of going back and forth, we chose one with our team. From there, they went into web development. Again, we had a couple of options for the website’s look, so we chose one.

The website was built from scratch using WordPress. They finalized web development, and then we supplied them with all the content. Initially, we were in charge of doing our original content, but One0 put in the words so they’d be on brand and fluid between the pages.

We then started the advertisement campaign, and now we have a different campaign sent to us each month for approval. Also, whenever we do a blog or email, we run it through them to make sure it’s on-brand. Finally, they take care of impressions, PPC, Google Analytics, and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The paid advertising has really impacted the visits to our website, and the duration of time on each page has increased. Overall, we haven’t had one month where Google Ads hasn’t increased our sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They’ve been great. What’s nice about One0 is how organized they are within their team and how they deliver information in a concrete and organized way, which is beneficial to us. There hasn’t been chaos or disconnect between the teams, even though they do different things.

They’re efficient, organized, and everybody knows each of their roles, so there isn’t any confusion on who does what or where to find an answer. If they don’t have an answer, they figure it out within that day. It’s a simple and easy process.

What was your primary form of communication with One0?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re eager to feel like part of our team. Our account manager always feels like a liaison and goes to bat for things that we want to see. They’re team players, and we haven’t had any time where we butted heads. One0 has been very receptive to our vision, and if we can’t change something, they always explain to us why it’s better that way. I feel like we’re in expert hands, but they also use our voice and want us to succeed.

Are there any areas for improvement or something One0 could have done differently?

I don’t have any negatives, honestly.

BACKGROUND

Introduce your business and what you do there.

I’m the innovation and ecosystem manager for an academic research center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with One0?

We needed help with web design and development.

SOLUTION

What was the scope of their involvement?

One0 designed and developed our website from scratch using WordPress. They also helped us with logo design using Figma; they gave us 3–4 revisions on each design.

Our website showcased our work and what we do. All of our portfolios were on the website, along with a contact form. Additionally, there was a lot of information on the site and a large data backend.

What is the team composition?

We worked with a designer, a developer, and a project manager.

How did you come to work with One0?

We found them through a Google search.

What is the status of this engagement?

We worked together from January–February 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One0’s work definitely increased our site traffic. Moreover, people liked the website’s design.

How did One0 perform from a project management standpoint?

They had great communication skills. One0 always kept me in the loop about the project status. They set up weekly appointments with me, and we communicated through emails, phone calls, Slack, and Google Meet.

What did you find most impressive about them?

We liked their professionalism and processes. One0 cared about our business and producing quality work.

Are there any areas they could improve?

No, we didn’t have any complaints.

Do you have any advice for potential customers?

I suggest being honest about what you need. They’ll produce what you want based on what you give them.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing manager at MAS Learning, an educational technology (edtech) platform.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with One0?

We needed help with website design and development for our business.

SOLUTION

What was the scope of their involvement?

One0 has been helping us with website design and development from scratch, social media marketing (SMM), and branding. We’ve started the process with discovery sessions to describe our requirements and enable them to develop examples of what they can do. Consequently, One0’s team has done the UI/UX design of the website on Figma, which they’re migrating into the WordPress site, which is simple and modern. Moreover, One0’s team is also responsible for the website’s hosting and maintenance.

Regarding SMM, they’ve been taking care of posting, replying to comments, and creating ads on our Facebook profile. For the branding portion, they’ve made our logo and colors. 

What was the team composition? 

We work directly with two members of One0’s team, including a designer and a project manager.

How did you come to work with One0?

We found One0 through a Google search, and after a couple of initial Zoom meetings, we decided to go with them for this project.

How much have you invested with them?

So far, we’ve spent around €10,000 (approximately $9,100 USD) with them.

What is the status of this engagement?

We started working together in November 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After engaging with One0, we’ve received great feedback from our team and others saying that our website looks great and has great speed. In addition, we’ve been getting approximately 10 more new clients every week compared to before and many business inquiries, which is thanks to their site. Overall, we’re happy with their work.

How did One0 perform from a project management standpoint?

One0’s project management is good; we have Zoom calls, chats, and emails with them to go over the project’s progress. In addition, we can get in touch with them all the time, and they’re always ready to answer our questions — communication with them is awesome.

What did you find most impressive about them?

One0’s strongest attributes are their communicative approach and ability to listen to our needs and suggest ideas to improve our business.

Are there any areas they could improve?

I don’t think they can improve anything — they’ve been one of our best experiences as a business.

Do you have any advice for potential customers?

Be detailed and descriptive with your needs so they can give you helpful solutions for your business.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Auspac shop.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with One0?

We needed to set up a professional Ecommerce website on Magento 2 Platform.

SOLUTION

What was the scope of their involvement?

Xcratch helped us create an Magento 2 website for our company. They also integrated a ERP 

They also featured the project’s general information such as our manifesto. Their team did design work too using elements from our book such as icons and clickers.

What is the team composition?

I worked with 3–4 people from Xcratch.

How did you come to work with One0?

I found them through Clutch and read their reviews.

How much have you invested with them?

We spent between $15,000–$22,000 on their services.

What is the status of this engagement?

We started working on this project in June and wrapped it up in September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They nicely packaged all of the project's information on the website. It feels like a small site but offers a lot of content. We haven’t promoted our book through the website yet because we haven’t released it. However, they delivered what we discussed at the beginning of the engagement. I’m happy with the website.

How did One0 perform from a project management standpoint?

They set up the project in Trello, which helped us to communicate. We also had phone calls and Zoom calls. I could communicate with their team, comment on items, and review their progress. The project was well-organized, so no tasks fell through the cracks. I had a lot of questions, and they answered them well.

What did you find most impressive about them?

I love their design sentiment, language, and sense of style. They’re also a nice team.

Are there any areas they could improve?

No, I was happy with the project.

Do you have any advice for potential customers?

In general, it’s helpful to plan a project and know what you want. Then, find a way to communicate your ideas to your partner. The initial communication and presentation of your ideas are important.

BACKGROUND

Introduce your business and what you do there.

I’m the owner at A One Clean, a cleaning company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with One0?

We needed help creating a landing page and with digital marketing services.

SOLUTION

What was the scope of their involvement?

One0 has created our landing page website and takes care of our social media management (SMM), SEO, and PPC. their work includes posting on our social media channels, managing our ads on Google, Facebook, and Instagram, and handling our keyword research.

What is the team composition?

I'm in contact with one of the social media guys and a project manager.

How did you come to work with One0?

We found them through online research.

How much have you invested with them?

So far, we've spent £14,000–£15,000 with (approximately $17,000–$18,300 USD) them.

What is the status of this engagement?

We started working together in September 2022, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to One0's work, our business is always busy because we're getting more clients.

How did One0 perform from a project management standpoint?

One0 leads a very communicative process; their team explains every process to us. Regarding tools, we use phone calls and emails. 

What did you find most impressive about them?

One0 is a very professional company and provides great results.

Are there any areas they could improve?

I don't think there's anything they can improve on because they're doing a good job.

Do you have any advice for potential customers?

Communicate with them, and they'll help you achieve your goals.

BACKGROUND

Please describe your company and position.

I am an executive at (a/an) Flooring & Window Covering Retailer

Describe what your company does in a single sentence.

We have been specialists in floors and window coverings for 75 years, with the best advice and the best service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire One0 to accomplish?

• UI UX
• Web development

SOLUTION

How did you find One0?

Online Search

Why did you select One0 over others?

• High ratings
• Pricing fit our budget
• Good value for cost

What was the size of One0’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hire one0 for our website. We wanted UI UX and modern look with Magento 2 development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Beautiful Design
• Speed and Easy to use

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very Friendly team and always help us with all our questions. They deliver on time in a professional manner.

What was your primary form of communication with One0?

• Virtual Meeting

What did you find most impressive or unique about this company?

Few things which up:

• Communications
• Project Cost
• Response Time

Are there any areas for improvement or something One0 could have done differently?

I am really happy with One0 team and work so i can't complain.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager for Precision Services Group, a B2B transportation services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with One0?

We needed help with web development and increasing our online presence.

SOLUTION

What was the scope of their involvement?

One0 has provided WordPress web design and development services, using Javascript as one of their main tools. Their tasks have also included SEO, digital marketing, and social media marketing (SMM) for Facebook. In addition, they've taken care of managing the client's Google Ads.

What is the team composition?

I worked with a designer, a marketing specialist, a website designer, and a project manager from One0's team.

How did you come to work with One0?

I found them through a Google search. 

How much have you invested with them?

So far, we've spent $22,000 with them.

What is the status of this engagement?

We started working together around June 2022, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

One0's performance is so good and impressive. Moreover, we're very happy with the SEO results, the website's performance, and the performance of our Google Ads.

How did One0 perform from a project management standpoint?

We use Slack, Zoom, phone calls, and email with One0 as our main project management and communication tools.

What did you find most impressive about them?

One0's team has driven more than seven hours a couple of times to come to our headquarters, which is very impressive because it shows how seriously they can take us as clients. In addition, their hard work and communication are key to the engagement's success.

Are there any areas they could improve?

I don't think there's anything they can improve on because my experience with them has been great, and we're happy.

Do you have any advice for potential customers?

Contact them and tell them what you need so they'll help you with your project.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a painting services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with One0?

We needed help with social media management (SMM).

SOLUTION

What was the scope of their involvement?

One0 provided SMM and advertising for us by performing Facebook and Instagram marketing. Their work included paid ads and posting 2–3 times a week, creating all the assets, including images and videos.

What is the team composition?

I worked with two members of One0's team, including a project manager and a social media specialist.

How did you come to work with One0?

A friend referred One0 to us, mentioning that they were good with social media marketing, which we wanted to start trying. We chose them once we saw their portfolio and case studies of their previous work. 

How much have you invested with them?

We spent $9,000–$10,000 with them for this project.

What is the status of this engagement?

We worked together from November 2021–March 2022. We had to stop our partnership because they were overseas, and we wanted someone local to handle Google Ads and SEO.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

One0 sent us reports on our site's traffic and clicks. Some of our posts had 500,000–1 million viewers. These results were great, and I was surprised by how everything was going. Overall, we started getting good engagement from social media thanks to them, and I was happy with that.

How did One0 perform from a project management standpoint?

Our project management experience with One0 was good. In terms of communication, we used WhatsApp and Skype. They were easy to communicate with and led a smooth process.

What did you find most impressive about them?

Everything One0 did was good, and we were happy with the performance of their professional team, who was there for us whenever we needed them.

Do you have any advice for potential customers?

Explain your project properly and what you are looking for. They will help you if they can, and if they can't, they'll let you know — they're an honest company.