One Step Secure IT

BACKGROUND

Please describe your company and position.

I am the Executive Vice-President/Chief Operating Officer of Help In Healing Home Foundation

Describe what your company does in a single sentence.

Help In Healing Home's mission is to inspire healing, comfort and camaraderie for transplant and cancer patients in an affordable, caring, home-like setting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire One Step Secure IT to accomplish?

• MSP
• PCI

SOLUTION

How did you find One Step Secure IT?

Referral

Why did you select One Step Secure IT over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from One Step Secure IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Managed Service Provider and Payment Card Industry (PCI) Compliance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Network Stability and Security and PCI Compliance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One Step Tech - Secure IT Manages our day-today technology needs as well as achieving PCI Compliance related to financial transactions. The organization was very responsive to our needs.

What was your primary form of communication with One Step Secure IT?

In-Person Meeting

What did you find most impressive or unique about this company?

Extremely Knowledgeable team of professionals. They have always been very responsive to our urgent and non-urgent needs.

Are there any areas for improvement or something One Step Secure IT could have done differently?

No