OMtech

BACKGROUND

Please describe your company and position.

I am the Managing Editor of The Literary Encyclopedia

Describe what your company does in a single sentence.

Higher Education online reference resource, publishes academic articles on literary and cultural matters (authors, works, cultural context)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• Maintain and enhance our website, improve user-experience
• Build new functions and features
• Server maintenance and troubleshooting

SOLUTION

How did you find OMtech?

• Online Search
• Clutch Site

Why did you select OMtech over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired OMtech Masters to maintain and enhance our website, and they have exceeded our expectations in every way. They not only ensured the site's stability but also implemented several new features that have improved its functionality and user experience. We highly recommend OMtech Masters for anyone looking for reliable and innovative web development services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key performance indicators (KPIs) improved significantly, user experience has improved, website functionality has improved as well. From an infrastructure stand point, the system hosting cost is reduced and hosting reliability is increased. Additionally, the integration of new functionalities and bug fixing underscore OMtech Masters’s ability to deliver impactful, measurable results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the outset, their team demonstrated professionalism, technical expertise, and a genuine commitment to understanding our business needs. Communication has been seamless throughout the project, with regular updates and a proactive approach to problem-solving. Their attention to detail and creative solutions have made a noticeable impact on our online presence. As we got to know each other better as business partners, Omtech has become more familiar with our interface, systems and needs and have increased the speed and efficiency of their response. We have an excellent collaborative relationship.

What was your primary form of communication with OMtech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The excellent level of engagement, prompness in responding, ability to understand complex matters which were perhaps not always expressed in appropriately technical language on our part - this is a great asset for us.

Are there any areas for improvement or something OMtech could have done differently?

We've been consistently happy with OMtech's work and communication level. We are very pleased with our collaboration so far; we have no current need for improvements.
 What advice do you have for clients with similar needs to yours?
I would encourage them to reach out to Omtech, as they appear able to respond to any kind of technical needs. They have a vast array of expertise and are cost-efficient and effective.

BACKGROUND

Please describe your company and position.

I am the Owner of The Turners Workshop ltd

Describe what your company does in a single sentence.

Online Retail Websites

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• New Fully Commerce Website
• Rework of old Website
• Multiplatform integration

SOLUTION

How did you find OMtech?

Used for 15 years

Why did you select OMtech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from OMtech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We Use OmTech for all our IT/Website developements.

They have fully built websites, trouble shot old websites updating and fixing issues.

We will continue to use Omtech, I would fully recommend them 100%

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• increase if Customer Flow Traffic, increase in closing of orders, 
• quick and effective update of site, streamlined payment options, 
• migration of old website to new website. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Joe and team delvered the services on time, Every time.
2. always available by email or phone, 
3. every call, and question was answered on time

What was your primary form of communication with OMtech?

Email or Messaging App

What did you find most impressive or unique about this company?

I have used OMtech for 15 years now; every time, the work is completed to my expectations.

Joe and the team will raise any better options available with me. With tasks planned often i have to add to the planned maintance OMtech will work with you to complete any project,

I will not go anywhere else. 15 years without any issues 

Are there any areas for improvement or something OMtech could have done differently?

Nothing at all

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of meSPOKE

Describe what your company does in a single sentence.

meSPOKE’s patented, Commerce Enablement tech transforms photos & videos into single click mobile shopping journeys using AI, while Brands & Retailers benefit from data-driven attribution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• In the maze of e-commerce, our goal was clear: improve our website to increase conversion rates and soar to new heights of online success. However, our trip started with a stumble. Despite having a dedicated crew in charge of our website's development, progress slowed and our goals looked out of reach. It was clear that a change of direction was required if we were to achieve our goals.

SOLUTION

How did you find OMtech?

Referral

Why did you select OMtech over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from OMtech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Enter OMtech, a light of hope in the digital environment. They took control of our Shopify stronghold with precision and power, giving its virtual walls new life. Their knowledge went beyond ordinary augmentation; they arranged a symphony of optimisation, providing our platform with the tools it required to thrive. 

Klaviyo became our communicator, weaving delicate threads of interaction with our audience. However, their contribution went beyond utility; they embellished our digital canvas with additional features, elegantly blending design and performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

OMtech's participation had a really revolutionary impact. Conversion rates increased from a modest 2.5% to an astounding 6%, demonstrating the effectiveness of their initiatives. 

With each click and transaction, our monthly sales skyrocketed, ushering in an era of unprecedented riches. Speed, the quiet custodian of user experience, experienced a transformation, tripling its pace to accommodate mobile consumers' short attention spans. What was the result? A smooth transition from browsing to checkout, free of distractions and delays.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In the field of project management, OMtech has emerged as a light of efficiency and dependability. Communication went well, aided by both conventional and digital ways. From the intimacy of daily emails to the grandeur of quarterly Zoom sessions, every connection exemplified professionalism and devotion. 

Trello, our steadfast vessel in the sea of tasks, acted as a compass, guiding us through the turbulence of development with clarity and accuracy. Katherine, a model of leadership and knowledge, led us to triumph with unshakable conviction.

What was your primary form of communication with OMtech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The foundation of OMtech's reputation is the unrivalled quality of their handiwork. Bugs and downtimes, once the misery of our existence, have become relics of the past, surpassed only by the sheer perfection with which they were executed. 

Their expertise, along with a dedication to timely delivery, guaranteed that our website remained a beacon of dependability and innovation. Nonetheless, despite this sea of brilliance, their prices remained reasonable, demonstrating their persistent commitment to giving value beyond comparison.

Are there any areas for improvement or something OMtech could have done differently?

As we think on our experience with OMtech, it becomes evident that they have a heritage of quality. In a world full of problems and uncertainty, they stand out as a beacon of dependability and innovation. While perfection may be an unattainable ideal, we have discovered a partner at OMtech whose commitment to excellence knows no boundaries. We thank them, admire them, and pledge our undying support. Their thread will be weaved into the fabric of our prosperity indefinitely.

BACKGROUND

Please describe your company and position.

I am the Founder and Chief Executive Officer of CityVest

Describe what your company does in a single sentence.

CityVest is an online investment platform focused on institutional real estate private equity funds. Specifically, we provide accredited investors with unique access to top-tier institutional real estate funds.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

In the midst of a hectic rebranding adventure in 2020, our firm set out on a quest to revitalise its online presence. With a new identity in hand, we set our eyes on a comprehensive redesign of our website's frontend to reflect our new brand spirit. While another talented business carefully designed the visual component, the implementation into our digital world required the deft touch of professional coders. This is where OMtech entered the stage.

SOLUTION

How did you find OMtech?

Referral

Why did you select OMtech over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from OMtech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

OMtech's engagement went beyond simply execution; it was a seamless integration of skills and teamwork. Their experience with us was more than just completing duties; it was a symbiotic collaboration in the field of web development. OMtech played a critical role in bringing the revised interface to life and injecting it with cutting-edge functionality. Integrations naturally flowed into the e-commerce ecosystem, allowing our platform to move beyond the routine and embrace the remarkable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Navigating Magento's convoluted web, OMtech expertly used PHP and SQL technologies to create unique solutions tailored to our specific requirements. What was the result? A virtual marketplace in which clients go on journeys of discovery rather than just browsing. 

Our website is more than simply a digital commerce; it is a portal to an engaging experience. Custom connections for product registration and screen insurance transform transactions from routine exchanges into significant encounters. It's more than simply selling; it's about building connections.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In the business world, results are everything, and OMtech delivered in spades. Each project demonstrated their dedication to quality, with outputs that exceeded expectations. Deadlines were not just met; they were conquered with uncompromising precision. 

Project management was more of an art form, with OMtech expertly orchestrating the development symphony. Weekly meetings became more than simply status reports; they were opportunities for collaboration and shared vision, aided by seamless communication channels.

What was your primary form of communication with OMtech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What distinguishes OMtech is not only their technological competence, but also the mindset that guides their whole business. Their team is more than simply a group of people; it's a perfectly calibrated engine of creativity and efficiency. 

OMtech's business model is designed for success, with a focus on maximum effect. As clients, we discovered that we were not only recipients of their services, but also active participants in their development. They didn't simply fulfil our demands; they anticipated them and outperformed expectations at every stage.

Are there any areas for improvement or something OMtech could have done differently?

In the collaborative dance, each stride takes us closer to perfection. While OMtech's performance was excellent, there is always space for improvements. More regular updates during project revisions would encourage a sense of constant participation, ensuring that our efforts are synchronised. It's not about big overhauls, but rather tiny modifications to fine-tune the rhythm of our collaboration for even better harmony.

BACKGROUND

Please describe your company and your position there.

I'm the owner of an online subscription-based structured credit research content provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMtech, and what were your goals?

Our website was created three years ago but it ran into some issues due to increasing complexity. We have hired OMtech to create a new website (WordPress). My goals are to make the website more versatile when it comes to giving access to different users based on their needs and subscription. Besides, the website will also allow users to register for free for the freemium content.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have looked at some of OMtech's work and thought that they are very impressive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work in detail (using WordPress): 

1. To give different levels of access to different users, including the ability to give users access to specfic articles.
2. Contact form with various privacy or registration agreements attached.
3. Registration online for freemium articles but admin will need to approve
4. Different messages for freemium and premium sections – for example, for the freemium section, users will be told to join and for the premium section, users will see a form for them to submit if they like to find out more about the premium services.

How many people from the vendor's team worked with you, and what were their positions?

A project manager is our main contact. That's great as over time, we get to know each other's style and that really promotes mutual understanding and communication.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love the website design and they find it easy to navigate and look for articles that they need so they no longer miss anything recent or new etc.

Describe their project management style, including communication tools and timeliness.

We use emails and tools such as loom to record one's screen etc

What did you find most impressive or unique about this company?

OMtech could literally come up with solutions for all kinds of issues! Somehow, you know that they can get things done with their can-do attitude.

Are there any areas for improvement or something they could have done differently?

There are always areas for improvement and this is something that I will have to get their help on an ongoing basis.

BACKGROUND

Please describe your company and your position there.

We are a supplier of high quality pond equipment to consumers in the UK, and about to launch a new e-commerce website. My name is Dominic and I am a founding Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMtech, and what were your goals?

We required some advanced web development expertise for upgrading an 'out of the box' mega menu widget.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found OMTech searching randomly on google. I decided to get in touch based on what I found out and the initial conversations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website is written in Wordpress. Having given a detailed explanation of the required changes in the styling and behavious of the mega menu, they set to work quickly. Over a couple of weeks where they really drove the project superbly, the work was completed perfectly. We had a few stages where finer points were discussed and they always went the extra mile without any fuss at all.

How many people from the vendor's team worked with you, and what were their positions?

I was working one to one with Joe as my only point of contact. Joe is well organised, timely, courteous, and was conscientious from start to finish. One of the best tech professionals I've worked with regard to web development. I cannot recommend Joe and Omtech highly enough. A real find.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

100% of the project was delivered, on time and budget.

Describe their project management style, including communication tools and timeliness.

The project was managed closely by Joe. We had an open line of communication throughout via chat, email and telephone.

What did you find most impressive or unique about this company?

Professional, polished, very capable and a great customer experience. Top quality all around.

Are there any areas for improvement or something they could have done differently?

Not that I can think of. They provided really terrific services.

BACKGROUND

Please describe your company and position.

I am the Communications Consultant of a business services company 

Describe what your company does in a single sentence.

Provide Facilities Management services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• Deliver a website to a strict deadline

SOLUTION

How did you find OMtech?

Online Search

Why did you select OMtech over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a standalone website 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website was delivered on time to meet strict deadline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Entire project was delivered on time

What was your primary form of communication with OMtech?

Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness to requests was most impressive.

Are there any areas for improvement or something OMtech could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Director of TMconsultantc

Describe what your company does in a single sentence.

Transport Manager Help for Transport Operators

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• Fix a WP plugin issue
• Generally be our go to developer

SOLUTION

How did you find OMtech?

Online Search

Why did you select OMtech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

To fix a plugin issue. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

That the plugin worked 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ah yes, very timely.

What was your primary form of communication with OMtech?

Email or Messaging App

What did you find most impressive or unique about this company?

Joe is extremely helpful, diligent and precise. There is never any element of doubt, and the work is always carried out in a timely manner. 

Are there any areas for improvement or something OMtech could have done differently?

Non at all 

BACKGROUND

Please describe your company and position.

I am the Sales of Old Hall Performance

Describe what your company does in a single sentence.

Import and distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• Update product pages and change landing page menu

SOLUTION

How did you find OMtech?

Online Search

Why did you select OMtech over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from OMtech were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Joe at Omtech has re designed our product pages and changed the menus on our website. Comunication was amazing from start to finish and i couldnt have hoped for a more helpfull company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website works exactly as we need it to.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

everything was on time, and clearly explained

What was your primary form of communication with OMtech?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by OMtech's quick and personal approach.

Are there any areas for improvement or something OMtech could have done differently?

no!

BACKGROUND

Please describe your company and position.

I am the manager of UKH

Describe what your company does in a single sentence.

Online Kitchen retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?
optimisation of our app.

SOLUTION

How did you find OMtech?

Online Search

Why did you select OMtech over others?

• Referred to me
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Helping with post migration optimisation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

great stuff, thanks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

all good

What was your primary form of communication with OMtech?

Email or Messaging App

What did you find most impressive or unique about this company?

We had good communication throughout the partnership.

Are there any areas for improvement or something OMtech could have done differently?

required field