Omnitask d.o.o.

BACKGROUND

Introduce your business and what you do there.

I’m the director of client software development at Meddbase. We provide a cloud-based clinical management system that integrates electronic health records, scheduling, billing, and digital tools to streamline healthcare workflows for clinicians, patients, and administrators.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omnitask d.o.o. to accomplish for Meddbase’s clinical management system?

Emir and his team at Omnitask d.o.o. have helped us over the last decade with numerous software development projects, mainly bespoke patient booking portals, mobile apps, and occupational health portals for our customers.

SOLUTION

What was the scope of their involvement?

Omnitask d.o.o. has developed bespoke portals for over eight of our clients, including backend architecture, frontend design and development, code maintenance, and support. Some of our customers have straightforward appointment booking journeys, while others have very complicated journeys. 

Emir and his team have managed to accommodate these difficult requirements and help find good solutions time and time again.Moreover, the team has integrated the portals with the Meddbase Patient Portal API, Enterprise API, CRM systems like Zoho, and various analytical systems such as Firebase and Google Analytics.

What is the team composition?

We’ve worked with 2–5 teammates from Omnitask d.o.o.

How did you come to work with Omnitask d.o.o.?

We found them through a referral. We chose them over other options because their pricing fit our budget, they were a great culture fit, and they were referred to me.

What is the status of this engagement?

We started working with them in 2018, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers have seen up to a 70% increase in their bookings with the portals that Omnitask d.o.o. has built. The team manages to work within our budget and timeframe and has proven to be incredibly flexible through the development and maintenance processes.

How did Omnitask d.o.o. perform from a project management standpoint?

Omnitask d.o.o.’s project management is very approachable, and they nearly always deliver on time. We communicate via virtual meetings.

What did you find most impressive about them?

I feel like part of their team.

Are there any areas they could improve?

No, they’ve become more professional and efficient over time.

BACKGROUND

Please describe your company and position.

I am the Director of Communications of a nonprofit organization

Describe what your company does in a single sentence.

not-for-profit organization dedicated to reducing harmful drinking and promoting understanding of responsible drinking

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Omnitask d.o.o. to accomplish?

• Redesign web page

SOLUTION

How did you find Omnitask d.o.o.?

Referral

Why did you select Omnitask d.o.o. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and Frontend Development of the Website  Summary  Our organization aims to redesign and improve the frontend of its website to enhance user experience and ensure the site remains modern, functional, and responsive. This project will involve creating a new design and developing the frontend, working closely with the current maintainer of theCMS to ensure smooth integration and uninterrupted service. Scope of work  Omnitask will be responsible for the following tasks: .                  Design Phase Develop a detailed design proposal using Figma, including a clickable prototype for stakeholder feedback. .                  Create a consistent and reusable UI library to ensure visual coherence across the site. .                  Define and design global content blocks for seamless integration into the CMS. .                    .                  Frontend Development Phase Convert the approved design into high-quality HTML, CSS, and JavaScript code following the latest development standards. .                  Utilize modern development tools and frameworks, including Tailwind CSS, Vite, and other relevant technologies, to ensure optimized performance and maintainability. .                  Deliver a fully functional and responsive frontend that aligns with the approved design. .                    .                  Integration and Collaboration Work closely with the current maintainer of the CMS (Kentico) throughout the process to ensure proper integration of the new frontend into the existing system. .                  Ensure that no disruption to the website's service occurs during the integration process. .                      Deliverables 1.                  Figma design files, including a clickable prototype. 2.                  Comprehensive UI library with reusable components. 3.                  HTML/CSS/JS code for the approved design. 4.                  Documented guidelines for frontend implementation.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very reactive team. Great understanding of our needs and urgencies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We always got quick answers, continued availability, and timely deliveries

What was your primary form of communication with Omnitask d.o.o.?

Virtual Meeting

What did you find most impressive or unique about this company?

Chilled and adaptative to our needs and urgencies. All was feasible in their eyes. Always reassuring 

Are there any areas for improvement or something Omnitask d.o.o. could have done differently?

All good