NubiSoft

BACKGROUND

Please describe your company and your position there.

INN is a company that distributes and fixes cooling devices for gastronomy businesses. We also provide equipment for breweries, tanks, and packing lines for beverage production. I'm a general manager of INN.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NubiSoft, and what were your goals?

We hired NubiSoft to develop a system to help us manage our refrigerators services - locating and tracking devices. The system was created to register cooling equipment and control all transfers of it. A history of refrigerator locations is also maintained to know where each fridge is located.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found NubiSoft online. We searched for software houses nearby, because we prefer working face-to-face. NubiSoft has great opinions online, so we chose them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were looking for a partner that can do all the work, so we provided them with knowledge and insights about our work, and they converted it into a smart and turnkey solution. So they are responsible for the analysis, design, frontend, and backend of the system. They will maintain it as well.

How many people from the vendor's team worked with you, and what were their positions?

Three people worked with us - one of them was responsible for graphics and UX and the rest were frontend and backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Both our employees and customers are very satisfied with the implemented system. It has helped with warehouse organization and communication with customers. Among other things, we have managed to reduce the customer's waiting time for a service technician by 1 day.

Describe their project management style, including communication tools and timeliness.

As I said before we met in person a few times with the team to talk about our company. If I had any questions or suggestions I asked them by email and I had an answer in a very short time.

What did you find most impressive or unique about this company?

Their employees are light on troubleshooting and inquisitive about the system's functions. They practically made no mistakes due to good identification of needs. Communication is also their big advantage. We were able to monitor the process with no stress about the effects.

Are there any areas for improvement or something they could have done differently?

The meetings were held in a rather small and hot room at their headquarters. But they are changing location soon so this problem will disappear. On the technical and communication side, there is nothing to complain about.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of kotonski.pl. We design and maintain websites and web systems. We also create brand identification and handle social media. We provide comprehensive IT services for small and medium companies in Poland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NubiSoft, and what were your goals?

NubiSoft created a CRM system from scratch. It reminds and helps us to maintain our customer's websites, domains, and with other periodic tasks that we are responsible for. I was looking for a similar tool online, but I couldn't find one, that's why I decided to go for dedicated software.

SOLUTION

How did you select this vendor and what were the deciding factors?

My friend who worked with NubiSoft gave me a recommendation. I decided to work with them because of their references and they seemed professional at the meetings. I needed the app to be developed fast and properly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As I said before - NubiSoft created the app from scratch. Frontend, backend, UX, and graphics - that's all their work.

How many people from the vendor's team worked with you, and what were their positions?

I had three people working on the project. UX/UI designer, and two programmers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are satisfied with the product. The system improved processes in my company. Since CRM started maintenance of web services became significantly easier and 2.5 times faster.

Describe their project management style, including communication tools and timeliness.

We met in person or we used Skype for communication. They provided me with reports of their progress every 2 weeks. I was in touch with a dedicated person and I could call him any time.

What did you find most impressive or unique about this company?

They asked a lot of questions about the system's functionalities. I saw they wanted the app to meet my expectations. Their work ethic is incredible - they love what they are doing. They were fast and impeachable. And they have very good communication skills.

Are there any areas for improvement or something they could have done differently?

Honestly, everything was perfect. They didn't make any mistakes.

BACKGROUND

Please describe your company and your position there.

With over 60 million unique patients and over 5 million bookings every month, Docplanner is the leading healthcare booking platform globally. We list more than 2 million healthcare professionals with a total of 2 million patient reviews on our websites in 12 countries. The company was founded in 2012 in Poland and now boasts a team of more than 1,500 based across offices in Warsaw, Barcelona, Istanbul, Rome, Mexico City, Curitiba and Bologna. I am a product manager, responsible for the practice management software part of our SaaS

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NubiSoft, and what were your goals?

We have hired NubiSoft to develop functionalities related to support of the Polish government EWUŚ, EZLA and P1 platforms. The idea was to provide our clients (physicians) the ability to issue electronic referrals, prescriptions and sick leaves, report the realization of medical events and verify the patient's health insurance status.

SOLUTION

How did you select this vendor and what were the deciding factors?

Although we initially were planning to start this project with another software house, during the meeting with NubiSoft they surprised us with their factual knowledge of the healthcare market, their technical expertise and technological compatibility with our existing solutions. We initially signed a contract for just a part of it, then successfully expanded the initial scope as more and more high-quality software was delivered.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project consisted of the implementation (full-stack, i.e., from the UI/UX design, data modeling to the development of the backend services) of individual functionalities and consisted of consecutive stages:

• issuing electronic referrals
• issuing electronic prescriptions
• issuing electronic sick leaves
• real-time reporting of medical events (provided medical services)
• verifying medical insurance status (right to receive medical services)

How many people from the vendor's team worked with you, and what were their positions?

We received a dedicated team from NubiSoft, the size of which varied over time depending on current needs. Usually, it was 7 people. They were: 

• team leader
• three backend developers
• two front-end developers
• GUI designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All the parts of the solution were delivered and pushed to production on time so far. They met our expectations in terms of performance and stability.

Describe their project management style, including communication tools and timeliness.

The project is managed jointly by me, acting as a PO, and TL from the Nubisoft side. We used Trello, Slack, and video conferencing tools. Their communication ethic is something I'm most happy with — I've never felt they are keeping something from me. The estimation skills by NS at all stages of the project we very impressive.

What did you find most impressive or unique about this company?

I think their domain knowledge regarding Polish healthcare digitalization was quite unique. I was impressed by their reliability, work ethic, and great communication.

Are there any areas for improvement or something they could have done differently?

Of course, during our long cooperation, we've had minor issues here and there, but no mistake was ever made twice. I'm currently not able to pinpoint any areas where I'd like them to improve.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a tech startup company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NubiSoft?

We needed help with the closed component deployment and maintenance of the multi-layered product we created.

SOLUTION

What was the scope of their involvement?

NubiSoft is doing custom software development for us from scratch based on our requirements; they’re an outsourced team, but they function as an extender arm of our company. The following are the core technologies used: Spring Boot, Node.js & React.js. In terms of the functionalities of the work they do for us, they’re responsible for designing and implementing full stack components related to the whole product, including its front- and backend, the coding, and its maintenance.

In addition, they also work close to us from a design perspective; we have architectural discussions with them for the overall product.

What is the team composition?

We mainly work with Lucas (Co-Founder).

How did you come to work with NubiSoft?

We found them on Fiverr and used them for previous projects. We chose them for this project because we were happy with their last work, so we decided to expand the scope of work with NubiSoft’s team.

How much have you invested in them?

We’ve spent around $110,000 with them so far.

What is the status of this engagement?

We started working together in March 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m delighted with their work, and they’re a very committed team to our project. They work closely with us to understand our requirements and collaborate on design tasks. Their team is also accommodative to make our changes and adapt to quick turnaround times.

How did NubiSoft perform from a project management standpoint?

I’m satisfied with how they do their best to meet our deadlines and budgets. Regarding tools, we use Jira and Google Meet.

What did you find most impressive about them?

Their technical knowledge and their clarity of thinking are outstanding. They’re also very committed to our project, and that’s why they feel like a part of our team.

Are there any areas they could improve?

They could enhance their testing processes.

Do you have any advice for potential customers?

Be as transparent and open as you can with your requirements. Also, don’t treat them as a third-party team. Also, they’re nice people to work with, so it’s important to give them independence and information about the product.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder of Yappiez, a service that connects pet owners to veterinarians and pet insurance providers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NubiSoft?

We were looking for a company to help us seize the opportunity to digitize the growing pet care market, including searches for veterinarians and veterinary services. We wanted a digital but holistic approach to connect pet owners to pet care. 

SOLUTION

What was the scope of their involvement?

NubiSoft designed, developed, and now hosts our pet care platform. We provided NubiSoft with the initial scope of the MVP that we needed to be produced based on our company’s vision and mission. NubiSoft then went and scoped those products to various platforms. 

We went ahead and designed the products with a UX designer from NubiSoft. The frontend of the platform allows veterinarians to display their products and services and lets customers find veterinarians in the German and Polish markets. 

Then, customers can use the platform to create appointments with pet care providers that can be done in-person, at home, or through video. To facilitate these actions, NubiSoft integrated video chat and appointment management features. They also integrated Stripe to facilitate payments through the platform. 

NubiSoft also put together a backend functionality to connect users to insurance companies that cover pet care. We are currently in the beta version of the platform. 

What is the team composition?

We work with 3–4 teammates, including the two co-founders, the UX designer, and a frontend developer. 

How did you come to work with NubiSoft?

We worked with NubiSoft on another project in the travel industry and had a great experience with them. I was aware they had experience in digitizing healthcare, so I reached out to them when I wanted to put the platform together. 

How much have you invested with them?

We’ve invested around €40,000 (approximately $45,000 USD) with NubiSoft. 

What is the status of this engagement?

We began working together in November 2020 and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since we are still in the beta version, it is tough to measure KPIs, so I don’t have a lot of feedback. However, we’ve gotten positive feedback from veterinarians and insurance companies on our current version of the platform. 

How did NubiSoft perform from a project management standpoint?

NubiSoft is very professional. Their high-level technical experience has facilitated a productive partnership, and they are as good as expected in terms of project management. 

Since we’re partnering on multiple projects, we generally triage projects based on capacity, but we’re 90% on target towards meeting our timelines. 

We use Microsoft Planner and Trello to manage the project and we have weekly video conferences. 

What did you find most impressive about them?

For this project, NubiSoft’s pragmatic approach to technology combined with their market knowledge distinguishes them. 

Are there any areas they could improve?

On the design side, some of the feedback loops could be improved. We aren’t thrilled with the toolkit they use; we’ve used other feedback tools that are much more efficient. 

Do you have any advice for potential customers?

Customers need to give NubiSoft a detailed project briefing and have a good kickoff to ensure the project scope is clear. NubiSoft’s services are a good value for the cost, and they rely on a good briefing so they can be best equipped to provide a quality service. 

Also, since NubiSoft is based in Poland, it’s important to have a clear understanding upfront about the project so there are no misunderstandings due to the language barrier later. 

BACKGROUND

Introduce your business and what you do there.

I’m the product lead of Campstar, an online platform for everything related to camping. We’re based in Vienna, Austria, and we founded the company in early 2021. Our platform compares all RVs in the world as well as booking rentals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NubiSoft?

Travel got hit because of the pandemic, so we paused our business and did a restart. We got funding from investors, and the challenge was to get everything up to speed in a few weeks. We had paused our technology for almost one year, so everything was old. We then reintroduced all the APIs to worldwide suppliers. As a result, we needed to get our website itself up and running.

SOLUTION

What was the scope of their involvement?

NubiSoft handles our technology end to end; they spearhead our design efforts, full-stack development, database management, and DevOps. We provide them with API documentation, and we set their task priorities. So far, they've built our site on React, JavaScript, and Spring Boot.

They ensure that all APIs for our RV suppliers are working smoothly and fast. NubiSoft has also implemented payment integrations on our site, and they've designed our supplier onboarding playbook. On top of that, they've built a booking confirmation feature, enabled us to add suppliers that don't have APIs, and more.

What is the team composition?

They have around eight people in place, including database engineers, a full-stack developer, two frontend developers, and a backend developer. They also have an interim CTO who manages everything on their end. We're also working closely with their designers.

How did you come to work with NubiSoft?

I previously worked with other companies, and some of them didn't have the right experience. On the other hand, NubiSoft offered good value for money, and the level of their seniors was good enough for us. They also had a deep knowledge of what they were doing, and they had the ability to provide excellent code. 

How much have you invested with them?

We’ve spent €200,000 (approximately $235,000 USD). We’ve worked on both a fixed-price as well as time and materials basis.

What is the status of this engagement?

Our ongoing work with NubiSoft began in January 2021. We already have an end date, but I plan to continue working with them. I’m pretty sure they feel the same way.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our third-party customers are happy with the features of our site such as the booking page. Our platform is intuitive and working much better than before, and our bug count has also dropped. We're thankful that they're developing a scalable product for us. That's important because we provide our services worldwide, in different languages.

More importantly, we trust NubiSoft because we know what we're getting from our money. Overall, we've had a good experience working with them; they don't just deliver, they think alongside us about what we can do to make the site better.

How did NubiSoft perform from a project management standpoint?

We use Jira and Kanban boards as our project management tools. Then, we use Microsoft Teams as our daily communication tool. We also have sprint reviews and two-week sprints. Overall, the team delivers on time, and they achieve the milestones we agree on.

What did you find most impressive about them?

They quickly understand what we want from a product management perspective. NubiSoft executes our project well, and they produce good quality work in a very short time.

Are there any areas they could improve?

Our email didn’t work in the beginning because we were using a very cheap provider, but we were able to solve it. As a result, I don’t have anything the team can improve at the moment.

Do you have any advice for future clients of theirs?

Clearly communicate what you want. That way, NubiSoft will be able to deliver what you expect. Keep in mind that they’re flexible, and they can cover the entire stack that you need. I’m pretty sure that you’ll be satisfied with their efficiency.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of the Polish company named ComfortWay that helps drivers to cooperate with taxi app providers such as Uber, Bolt, FreeNow by offering billing and car rental services. Having licenses for passenger transport in the largest Polish cities, we are the national leader in this industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NubiSoft, and what were your goals?

Working with hundreds of drivers, we know how important their service is in terms of response time and reliability. In order to better scale our business, we have recently started using an online platform, which supports some of the processes necessary for the proper handling of our drivers. The seamless integration of that platform with our existing infrastructure was the task for which we started cooperation with NubiSoft. Our goal was to create one consistent IT system for our drivers and employees that would be an ecosystem of our services compatible with the platform we started to use.

SOLUTION

How did you select NubiSoft and what were the deciding factors?

By searching online resources, we managed to find a company that not only has the technical qualifications to achieve the goals set, but also has the greatest experience so far in Poland in the field of integration with taxi application platforms. It was NubiSoft.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

NubiSoft has created a dedicated website for us, implemented some backoffice services and implemented their integration with the platform we started to use.

How many people from the vendor's team worked with you, and what were their positions?

During the implementation of this project, we contacted directly three people from NubiSoft - the project manager, business analyst and UI designer. We didn't need to meet the development team in person, so I don't know how many people it consisted of.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The law "Lex Uber", recently introduced in Poland, began to regulate the market of taxi services provided through taxi-applications. Unfortunately, this increased the level of bureaucracy, which results in time-consuming licensing for each of our new drivers. Thanks to the computerization of other processes, we have more time needed to deal with official matters.

Describe their project management style, including communication tools and timelines.

As I mentioned, NubiSoft already had extensive experience in the taxi application services industry. This allowed them to thoroughly understand our needs (even without much formalizing system requirements), and what's more, they came up with their own initiatives to improve our processes. Weekly working meetings were enough for us to supervise the ongoing work.

What did you find most impressive or unique about this company?

NubiSoft was very responsive to all our queries. If we found a bug or a problem they immediately came up with a solution. For us, who are not professionals in the IT world, the most valuable thing was the ability to communicate with NubiSoft using human language, not the hermetic IT language used in large corporations. The flexibility of cooperation was also valuable, as we modified the scope of work after the project implementation began.

Are there any areas for improvement or something they could have done differently?

Our cooperation began during the intensification of COVID-19, and our company did not have much experience in holding remote meetings using instant messaging such as Skype or Zoom. So it didn't go very smoothly at first, but later they set up their own browser-based conference call service and we've had no problems since then.

BACKGROUND

Please describe your company and your position there.

I am the CEO and co-founder of an analytics consulting company. Focussing on developing analytics products for industry partners, as well as partnering with companies to define data analytics strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NubiSoft, and what were your goals?

Working on an analytics research project we needed to visualize our analytics results and data and wanted to impress the customer with a neatly designed web application.

SOLUTION

How did you select NubiSoft and what were the deciding factors?

NubiSoft was recommended to us by a friend who knew we were looking for such services. We were immediately impressed and convinced by their portfolio and after an initial call, we decided to hire them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

NubiSoft was tasked to deliver a web application running on AWS and being deployed by Terraform that visualizes data provided by an existing API endpoint. NubiSoft had to provide

• a UX design for the application based on our requirements
• an architecture for the application and all required services (incl. AWS, Kubernetes, Terraform, etc.)
• the WebFrontend (JavaScript, React, Spring) & WebBackend (Java, Groovy)
• a Terraform deployment project that deploys the application on AWS

How many people from the vendor's team worked with you, and what were their positions?

A total of 7 people worked on the project including:

• Both Co-Founders for frontend and backend development
•  wo frontend developers
• two backend developer
• one UI/UX designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The web application was used to present our results to the client and to test and verify our algorithms internally. Furthermore, it is used within the clients company to display our company's capabilities and results. The client was very impressed and happy with the application.

Describe their project management style, including communication tools and timelines.

In addition to our weekly regular update meeting, where we reviewed the Jira Scrum Board and discussed the progress, NubiSoft was very responsive on Slack, MS-Teams and E-Mail. Even after regular working hours.

What did you find most impressive or unique about this company?

NubiSoft delivered an impressive web application that can be deployed easily on our customer's infrastructure. Even without us requiring deep knowledge about the technologies.

Are there any areas for improvement or something they could have done differently?

Minor bugs in the delivered application could have been prevented, however after occurring NubiSoft was very responsive and quick in fixing the defects.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an e-commerce company and we are a global platform helping enable eCommerce Services to growing online brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NubiSoft, and what were your goals?

Generally, we were looking for a reliable yet affordable software house for implementing several ongoing projects, so because we wanted to commit to long-term cooperation, it took a lot of effort to find the right partner who will be able to keep the scope and comprehensively implement our ideas so that we would not have to subcontract parts of the project to other companies.

Finally, we decided to start the collaboration with NubiSoft. The goal of this project was to automate the management of generating shipments and accounting for them correctly. Since our business grew a lot, we were unable to manage it efficiently using spreadsheets. NubiSoft was hired to streamline our shipping and accounting processes to ensure they were always in sync

SOLUTION

How did you select NubiSoft and what were the deciding factors?

By searching online resources, and holding skype reviews with the most promising ones, during which we were assessing both technical and organizational skills and also experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

NubiSoft has created a dedicated web app for us. Also, they imported some of the pasted data we were using to provide a seamless start using this new solution. We started development by having them record our work flows via video and document processes to define ways that we could "digitize" them and enable us to streamline them with a custom app.

We would hold weekly meetings to go over their progress, and they would present options for key decisions. The app ended up being built with various technologies behind the scenes and deployed on digital ocean.

How many people from the vendor's team worked with you, and what were their positions?

Despite the fact that Nubisoft is a company with over twenty employees, we had the opportunity to work directly with the core of its founders. Among them was the project manager, product owner and head of the development team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The outcomes of the project even exceeded our expectations. They not only enabled us the scaling our business but also enabled us to provide far better quality to our customers in terms of system availability, speed of service, and the ability to view transaction history thanks to data versioning.

Describe their project management style, including communication tools and timelines.

Since we are on two different continents, all cooperation took place remotely. The project was carried out agile. The control of the work progress on our part was possible thanks to weekly meetings.

What did you find most impressive or unique about this company?

Because they have extensive experience in mission critical systems, they advised us not only in terms of functionality, but also infrastructure, so as to adjust our needs to the requirements of the availability and responsiveness of the system, and at the same time not to expose us to high costs that may result from the use of overestimated cloud services.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind at the moment.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO. We manufacture battery packs and are launching SaaS cloud software to automate battery design processes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NubiSoft, and what were your goals?

We are bringing a prototype to production cloud software and need DevOps support to manage servers.

SOLUTION

How did you select NubiSoft and what were the deciding factors?

We searched online and then interviewed candidates. NubiSoft showed competence and intelligent answers during the interview as well as fluent English.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several planning meetings with the team where we brainstormed various implementations, and then analyzed the outcome and how it would affect our business development plans.

Finally we decided on some DevOps architecture, including authentication server, backoffice app, and automation scripts.

How many people from the vendor's team worked with you, and what were their positions?

I worked with one contact who is a senior developer and product manager. That POC consulted internally with their team and then presented conclusions to me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our launch time is on-track, and we have not seen any bugs or roadblocks created from DevOps.

Describe their project management style, including communication tools and timelines.

We communicate on Slack channels and use Jira Agile Kanban to manage DevOps tasks.

What did you find most impressive or unique about this company?

They have a wisdom only persons experienced with DevOps and top developers have, which leads to good strategy and saves a lot of time and money in the long run. When they give me a suggestion, I have great confidence it is the right choice, which is invaluable to product/project managers.

Are there any areas for improvement or something they could have done differently?

I have no suggestions for improvement.