Novatura

BACKGROUND

Please describe your company and position.

I am the Digital Education Manager of Ethos Pharmacutical Ethics and Compliance Ltd

Describe what your company does in a single sentence.

We provide ethics, compliance and ABPI Code of Practice education to pharmaceutical companies and allied agencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Novatura to accomplish?

• Improve overall user experience on our website
• Elevate online presence
• Improve admin usability
• Improve conversion rate

SOLUTION

How did you find Novatura?

Networking event

Why did you select Novatura over others?

• Good value for cost
• Company values aligned
• Innovative team

How many teammates from Novatura were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Complete redesign of our website
2. Development of a members-only area to host our newsletter materials 
3. Implementation of a full event ticketing system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improve sales conversion rates. 
• Improve customer satisfaction.
• Reduce costs of hosting events.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Novatura went above and beyond to ensure projects were ready on time and to a high standard. They are very easy to talk to and keep you updated throughout the project. 

What was your primary form of communication with Novatura?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their innovative thinking, design skills, and passion for what they do. 

Are there any areas for improvement or something Novatura could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Competition Organiser of The Worshipful Company of Ironmongers

Describe what your company does in a single sentence.

Livery Company that organises an annual friendly ski competition. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Novatura to accomplish?

• Create a centralised, secure and GDPR compliant cloud database
• Automate time-consuming and repetitive clerical tasks
• Scalable event management, delegating control to participants

SOLUTION

How did you find Novatura?

Referral

Why did you select Novatura over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Novatura were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a database, which is GDPR compliant to manage 300 entrants of an annual ski competition. It must hold past race results, which will link to an individual and have the capability to hold various bits of important information. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of participants registered for events
• Time saved in event organisation. Streamlined and more professional dashboard. Infinitely easier for the organisers then the original Google docs format. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always delivered on time and when they said they would deliver. Max worked until late at night and over weekends to get niggles ironed out. 

What was your primary form of communication with Novatura?

Virtual Meeting

What did you find most impressive or unique about this company?

Their knowledge and incredible dedication to us as clients, is really impressive. They created everything we needed, nailing the brief, and did it all with utter professionalism. I'm very impressed. 

Are there any areas for improvement or something Novatura could have done differently?

None

BACKGROUND

Please describe your company and position.

I am a Director of Global Security Group Ltd

Describe what your company does in a single sentence.

We are locksmiths and security specialists.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Novatura to accomplish?

• Promote the local business to a wider audience of potential customers
• Make our website more informative and easy to use so potential customers could find us.

SOLUTION

How did you find Novatura?

Referral

Why did you select Novatura over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Novatura were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Redesign the site from scratch to convey a professional and reliable brand 
• Build the site in a way such that it is optimised for Google and organic search
• Informative copy writing to target keywords
• Provide web hosting and maintenance 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A significant increase in sales made per annum, our premises is easier for local customers to find (they largely search for us after being referred)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The turnaround was fast and they kept within their specified time frame. They kept us in the loop throughout the design and went hands free throughout building, which we liked. Changes we wanted were made quickly and without hassle.

What was your primary form of communication with Novatura?

Virtual Meeting

What did you find most impressive or unique about this company?

They had a young and personal touch, and Novatura was very friendly and supportive!

Are there any areas for improvement or something Novatura could have done differently?

I think they could simplify their explanations for non-technical people.