# Novacomp Novacomp Reviews (5), Pricing, Services & Verified Ratings - 4.5 out of 5 average review rating - 0 connections joined Novacomp's Network [Visit Website](https://novashore.io/) [Get a Custom Proposal](https://clutch.co/profile/novacomp) **Nearshoring,IT Staffing &Outsourcing Consultants** Our services are enabled under the IT Nearshoring approach, giving you access to high-impact, technology-savvy teams trained to meet any challenge. From software development to systems integration, our human talent adapts to your specific needs, ensuring that your company is always at the forefront of the latest technology trends! Our team is capable of transforming your business through the implementation of innovative technologies, because we have the experience and specialized talent that your company requires to meet your technology needs, achieve exceptional experiences and thus, stay at the forefront of the industry. With more than 25 years in the global market, Novacomp stands out for its leadership in IT services. We have helped hundreds of companies achieve success and optimize their business processes. Our highly skilled and committed team is the driving force behind our achievements - trust our experts to drive your business forward and stay at the forefront of innovation! Our unwavering commitment to excellence ensures that our teams provide you with the best results - leave your technology operation in expert hands to take your business to the next level! ## Company Information - Minimum project size: $10,000+ - Hourly rate: $25 - $49 - Number of employees: 1,000 - 9,999 - 2 Locations: - Curridabat, Costa Rica (Headquarters) - Miami, FL - Founded in 1997 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% IT Staff Augmentation - 20% IT Strategy Consulting - 10% Cloud Consulting & SI - 10% Cybersecurity - 10% Digital Asset Management - 10% IT Managed Services - 10% Other IT Consulting and SI ### Focus Areas - Cloud Computing Focus: - 100% Azure Cloud Consulting & Implementation - Digital Asset Management: - 50% Metaverse Real Estate Investing - 50% NFT Investing - Cybersecurity Technologies: - 30% Okta - 25% Auth0 - 25% OneLogin - 20% JumpCloud - AWS Consulting Services: - 20% AWS Managed Cloud - 15% AWS Applications - 15% AWS DevOps - 15% AWS Migrations - 10% AWS Development - 10% AWS Machine Learning - 5% AWS Analytics - 5% AWS IoT - 5% AWS Security - Azure Consulting Services: - 15% Azure DevOps - 15% Azure Development - 15% Azure Management & Governance - 15% Azure Migrations - 10% Azure AI & Machine Learning - 10% Azure Analytics - 10% Azure IoT - 10% Azure Security - IT Managed Services Focus: - 15% Disaster Recovery - 15% Managed Software Application & Solutions - 15% Network - 15% Security - 10% Cloud Server Migration - 10% Governance & Compliance Assessments - 10% Other IT managed services - 10% Software Evaluation - Digital and IT Strategy Consulting Focus: - 15% IT Assessment - 15% IT Consolidation - 15% IT Governance - 15% IT Operations Management Consulting - 10% Data Privacy Consulting - 10% Digital Transformation - 10% IT Service Management Consulting - 10% Mobility Strategy - Cybersecurity focus: - 10% Application Security - 10% Breach Detection & Incident Response - 10% Cloud Security - 10% Cybersecurity Consulting - 10% Cybersecurity Expert Testimony - 10% Digital Forensics & Auditing - 10% Identity & Access Management - 10% Threat Intelligence Services - 10% Threat/Attack Simulations - 10% Vulnerability Management ### Industries - 10% Other industries - 5% Retail - 5% Government - 5% eCommerce - 5% Medical - 30% Financial services - 5% Legal - 10% Information technology - 5% Real estate - 5% Hospitality & leisure - 5% Telecommunications - 5% Supply Chain, Logistics, and Transport - 5% Business services ### Clients - 20% Small Business (<$10M) - 45% Midmarket ($10M - $1B) - 35% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.3 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Novacomp offers competitive pricing with flexible contract options, providing good value for cost. Clients appreciate their quick response times and ability to fulfill specific resource needs, often leading to successful project outcomes. No specific project costs were mentioned, but client sizes varied from small to large enterprises. **Most Common Project Size**: $10,000 to $49,000 based on 4 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - IT Staff Augmentation: $10,000 to $49,000 based on 3 reviews - Other IT Consulting and SI: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Novacomp Review Insights Overall Review Rating: 4.5 - Quality: 4.5 - Schedule: 4.9 - Cost: 4.3 - Willing to Refer: 4.8 ### Top Mentions - Easy to work with (3 mentions) - Accommodating (1 mentions) - Communicative (1 mentions) - Flexible (1 mentions) - Great project management (1 mentions) - Proactive (1 mentions) - Understands their clients' needs (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **Bilingual Capabilities** The bilingual capabilities of Novacomp's staff have been particularly beneficial for clients operating in Latin American and Caribbean markets, facilitating better communication and understanding of requirements. **Effective Communication and Responsiveness** Novacomp is noted for its excellent communication and responsiveness, ensuring that client needs are met promptly and effectively throughout the project lifecycle. **Support for Professional Growth** One area for improvement mentioned is the need for an internal program to periodically meet with staff and support their professional growth, suggesting a potential area for Novacomp to enhance employee development. **Market Demand Challenges** A review pointed out the challenge of high market demand for development resources, indicating that Novacomp might need to address resource availability to meet client needs more effectively. **Proficiency in Agile Methodologies** Several reviews highlight Novacomp's effective use of Agile methodologies, including Scrum and two-week sprints, which facilitated smooth project management and timely deliveries. **Ease of Hiring and Onboarding** Clients appreciate the ease of hiring Novacomp's resources, noting the efficient recruitment process and quick onboarding of skilled personnel. **Flexibility and Adaptability** Novacomp is recognized for its flexibility and ability to adapt to client-specific requirements, including working with different contractual terms and adjusting to client limitations. **Strong Technical Skills** Clients consistently praise Novacomp's developers for their strong technical skills, particularly in Java, iOS, Android, and AS400 platforms, which contributed to successful project outcomes. **Strong Business Relationships** Clients value the strong business relationships they have developed with Novacomp, which often transcend professional interactions and contribute to long-term partnerships. **Successful Project Outcomes** Clients report that projects were completed successfully, often ahead of schedule, leading to satisfied end clients and the achievement of business goals. ### Novacomp Reviews #### IT Staff Augmentation for IT Company **The Project** - Services: IT Staff Augmentation - Project size: $50,000 to $199,999 - Project length: Jan. 2020 - Sep. 2021 **Project Summary**: An IT company partnered with Novacomp for IT staff augmentation services. The team helped the client develop their Java application for their end client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Development Manager, Flecha Roja Technologies S.A. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 3, 2021 **Feedback Summary**: The end client was satisfied with the project's outcome, thanks to Novacomp's help. The team used Agile methodology during the engagement. Overall, the client was happy with the successful collaboration. ""They were always willing to support us in whatever we need."" **BACKGROUND** Please describe your company and your position there. We are the Costa Rican company expert in the adoption and acceleration of the use of cloud technologies. Since 2001 we have been developing technological solutions for public and private companies with professionals, with important certifications. It represents and maintains partnerships with leading industry brands such as Amazon Web Services (AWS), Oracle, and Red Hat, among others. My position is Sales Director **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Novacomp? Developing Java applications with high-level resources for a public sector client **SOLUTION** How did you select this agency and what were the deciding factors? We made an alliance with Novacomp to attend this project, based on the experience and availability of resources Describe the project in detail and walk through the stages of the project. The project lasted a year, during which it was sought to do the development of the applications. For this, developers with the knowledge of the latest versions of Java were required, so the resources should have experience to start immediately. The work team was in charge of the project manager in the final client and advances were delivered every week in the execution bitacoras to comply with the schedules. Describe the recruitment process in detail. There was a profile defined in the requirements of the final client to whom we gave the service, the recruitment process was completely commissioned by Novacomp. It included looking for the roles in the Costa Rican market, doing the interviews and selection tests. Soon the vacancies were completed and the hiring proceeded. **RESULTS & FEEDBACK** Can you share any outcomes from the engagement that demonstrate progress or success? It was possible to put the applications into operation and the improvements to the existing platform. The whole project is functional and the end customer is satisfied. How effective was the workflow between your team and theirs? Very effective because they use agile methodologies common to us, and we work on weekly deliveries to control the implementation and proactively identify problem areas or that would need more resources. What did you find most impressive or unique about this company? It is a Costa Rican company that contributes to the growth of the country, we have a good business relationship and has transcended to generate a relationship beyond the professional. They were always willing to support us in whatever we need. Are there any areas for improvement or something they could have done differently? We are interested in the way that they always receive feedback and apply the improvements to the services. Now we have a market situation because there is a lot of demand for resources for development and the offers that come out of the academy are exhausted. --- #### Staff Augmentation for Engineering Solutions Company **The Project** - Services: IT Staff Augmentation - Project size: $10,000 to $49,999 - Project length: Apr. 2021 - Ongoing **Project Summary**: Novacomp provides staff augmentation services for an engineering solutions company. The client needed help in implementing API integration for their WordPress website that is forecasted until 2022. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing, Ingemet Instruments and Controls - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 13, 2021 **Feedback Summary**: The team has completed the integration to the client's website for 2021 and the 1st quarter of 2022, thanks to Novacomp. The team uses Agile methodologies in 2-week sprints for the project development. The client is happy with the team's capabilities to deliver results. ""It was very easy to hire them, they understand our requirements, our capabilities, and our limitations."" **BACKGROUND** Please describe your company and your position there. We are a Colombian who provides a complete range of engineering solutions in measurement equipment, metrological control, industrial instrumentation, maintenance and consulting in a comprehensive management system and calibration laboratories. My rol is marketing manager. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Novacomp? We needed to find iOS and Android developers to work on some implementations for our website, in order to launch new services for our customers. **SOLUTION** How did you select this agency and what were the deciding factors? I asked for recommendations to my colleagues and they suggested Novacomp because it is easy to hire and provide a good service. Describe the project in detail and walk through the stages of the project. We made several changes to our website, in order to provide a better communication channel to our customers, however we needed knowledge about iOS and Android in order to connect our Wordpress platform with new widgets that will bring data from existing customers to access a new education page. Once we identified the request, we search for options to resolve this, and the more suitable in timing and pricing was the staff augmentation service.   Then we started the hiring process and with the help of Novacomp the two resources were onboard 5 weeks after our first call. At the begining we signed a 6 month contract, but we hired an additional month to achieve some functionabilities that we forecasted for 2022. The deployment was easy and fast, since the developers team were senior and with their experience they deployed the project according to our needs. Describe the recruitment process in detail. We first discussed our project with our account manager, going over the key skills we were looking for and he helped us to complete the profile based on previous experiences. Based on that, they shortlisted 4 candidates for us to interview. We gave each of them 2 interviews, one of them with our CTO and hired 3 resources. **RESULTS & FEEDBACK** Can you share any outcomes from the engagement that demonstrate progress or success? We acomplished the funtionalities for 2021 and Q1 2022 on the 7 months of our work with Novacomp, earlier than expected and with few intervention from us. It allow us to focus on more strategic time for our marketing plan. How effective was the workflow between your team and theirs? Since Novacomp uses agile methodologies we establish 2-week sprints and checkooints with them to provide follow up of the project. What did you find most impressive or unique about this company? It was very easy to hire them, they understand our requirements, our capabilities and our limitations. It is very grateful that Novacomp as provider adjust to every company´s need, we are in another country, but we felt that the entire team was next to us. Are there any areas for improvement or something they could have done differently? None --- #### Staff Augmentation for Health Firm **The Project** - Services: IT Staff Augmentation - Project size: $200,000 to $999,999 - Project length: Mar. 2017 - Ongoing **Project Summary**: Novacomp provided staff augmentation for the IBMi platform of a health firm. In order to enhance the platform for the Caribbean and Latin American Market, they provided bilingual enhancements to the platform. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.5 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** IT Director, International Health Firm - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — May 20, 2020 **Feedback Summary**: Novacomp's team successfully migrated all business to the new corporate system, reducing the firm's complexity. Their bilingual status was a major help, as was their team's professionalism, responsiveness, and flexibility. ""The vendor is very flexible, and will work out problems we encountered quickly." " **BACKGROUND** Please describe your company and your position there. I am an IT Director in the international department and we offer personal protection products to our customers. Our company has close to 2,000 employees and we focus on good customer service. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Novacomp? NovaComp was selected to provide staff augmentation for the IBMi platform, providing enhancements a new features for our Health platform. What were your goals for this project? The goal is to enhance the system for the Caribbean market, and to meet the regulatory needs for the Latin American and Caribbean region. **SOLUTION** How did you select this vendor? NovaComp was well recommended, and was able to provide the essential bi-lingual resources, who had experience with the IBMi platform quickly that we required. Also, their nearshore presence was desirable. The cost was a factor, and the company was flexible with the type of contract we needed. Describe the project in detail. The vendor assigned a very professional rep to our account, and the team was formed. Because the staff was experienced in the platform, the on-boarding did not take long. The staff worked with our analyst and lead developers to understand our standards, and work on requirements for the new territory.  Involving customer output, and modification to the Health system were made to be able to process the business. The 2nd phase of the project involved enhancement to meet new regulations throughout the territories. What was the team composition? A lead developer and a team of analyst worked with the vendor staff reviewing the requirements, and understanding the design of the system. The complexity of the region posed some challenges, but the vendor developers put the extra effort to meet the deadlines. For the 2nd phase of the project, the team used the agile scrum method to address new user stories. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? At the end of the first phase, all the business was able to be migrated to the corporate system, and we were able to decommission the old system. In doing so, our company was able to reduce complexity. How effective was the workflow between your team and theirs? The fact that the vendor staff was bi-lingual, it made it possible to interact not only with our developers and analyst better, but they could read the requirements in the native language and ask pertinent questions. What did you find most impressive about this company? The vendor is very flexible, and will work out problems we encountered quickly. Their management of hours and billing detail is excellent. They worked with us to help with a strict security and procedural processes we required. Are there any areas for improvement? Vendor can work on setting a internal program to periodically meet with staff and support them with their professional growth. --- #### Application Enhancements for Software Project **The Project** - Services: IT Staff Augmentation - Project size: Confidential - Project length: Jan. 2020 - Ongoing **Project Summary**: A software product manager hired Novacomp to add features to its application, allowing it to onboard new clients and countries. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Software Product Owner, DHL - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — May 29, 2020 **Feedback Summary**: The project is on track so far, as their team successfully integrated into the project. The team at Novacamp has great technical skills and an excellent disposition. ""Their good technical skills as well as a great disposition impress." " **BACKGROUND** Please describe your company and your position there. I am the software product manager of an application used to manage inventories for external clients **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Novacomp? The application is been improved due to its expansion across Latin America What were your goals for this project? Add a large number of new features that would allow us to on-board new clients and new countries **SOLUTION** How did you select this vendor? This vendor has provided services to our companies for several years, showing good results. Describe the project in detail. The resources we brought in from Novacomp have been carefully evaluated because this project is very important for the business. What was the team composition? We started with 2 resources and as we moved on we added more, we currently have 4. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The project is on track so far How effective was the workflow between your team and theirs? We have integrated both, our internal team with theirs very easily through the use of the Scrum methodology What did you find most impressive about this company? Resources with good technical skills as well as a great disposition. Are there any areas for improvement? There is always ways to improve, but so far nothing very important to highlight --- #### Engineering Support for Multinational Company **The Project** - Services: Other IT Consulting and SI - Project size: $10,000 to $49,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: Novacomp provided engineering support.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Multinational Company - Industry: Information technology - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — May 21, 2020 **Feedback Summary**: Novacomp maintained services. Communication and responsiveness were good.  ""Good communication with the company." " **BACKGROUND** Please describe your company and your position there. IT department in a multinational company , Operations Manager **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Novacomp? Support for AS400 tasks due to personnel shortage What were your goals for this project? Provide the required skills to support day to day operations **SOLUTION** How did you select this vendor? Market review with known companies in the area Describe the project in detail. It is required to provide skilled personnel to support our AS400 team due to an expected leave of key personnel. The requisite was to be fulfilled within days What was the team composition? AS400 Engineers with configuration background on the AS400 hardware **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The services are being maintained with the assistance of Novacomp personnel by 2 years now within our SLA commitment How effective was the workflow between your team and theirs? Good communication with the company and their related employees What did you find most impressive about this company? The ability to respond quickly to our needs Are there any areas for improvement? None the should be exclusive to them --- ## Portfolio & Awards ### Optimization of financial processes - iSeries AS40 Within IBM's equipment, we have several families of equipment, and our specialty lies in iSeries AS/400, an operating system that can run in various languages such as RPG, Cobol, and others, in which we are experts. Not only in software development but also in maintenance and support. History Novacomp began its journey over 25 years ago on IBM iSeries platforms (AS/400 RPG Cobol), providing maintenance and development of banking and ERP applications in the regional market. Today, we have more than 200 professionals on IBM platforms with experience in various banking and accounting applications, among others. We serve the needs of more than 20 clients throughout Latin America in the banking, insurance, and telecommunications industries with solutions on IBM iSeries platforms. ### Industry-focused Machine Learning Models Our end-customer focuses in driving rapid business value for the C-suite through pre-built Machine Learning and NLP models for the modern data stack. They call this solution “Consequential AI” They have a library of models tailored for different customers and industries, their solutions boost revenue growth and ROI, reduce costs and risks, and improve operational efficiency. They harness the power of data to help clients increase their time-to-value in just 6-8 weeks.​ ​ The team provided by Novacomp has worked on a variety of projects to design different machine learning models for several of our client’s end customers, including:​ A project to help a retail company optimize its inventory management. The team used machine learning to predict demand for products, which helped the company reduce its inventory costs by 15%.​ A project to help a manufacturing company improve its quality control. The team used data mining to identify patterns in defects, which helped the company reduce the number of defects by 20%.​ A project to help a transportation company reduce its fuel consumption. The team used predictive analytics to identify the most fuel-efficient routes, which helped the company save 10% on fuel costs.​ ​ Nearshoring Machine Learning Experts, Python Engineers and Data Scientists to Latin America had a significant impact on our client’s bottom line. In the past year, the company has generated an additional $1 million in revenue as a result of the projects in which Novacomp provided specialized resources. ### IT Consulting services The initiative was embarked upon to construct an infrastructure paradigm that epitomizes scalability, security, and observability. It aimed to leverage cloud-native capabilities and microservices architecture, facilitating seamless development, deployment, and operational scalability.​ ​Challenges:​ Limited Scalability: Prior infrastructure could not efficiently adapt to fluctuating demands, causing underperformance during critical loads.​ Deployment Inefficiencies: Manual deployment strategies hindered rapid delivery, impacting market responsiveness.​ Security Vulnerabilities: Enhanced security threats necessitated a fortified defense mechanism, especially for sensitive data management.​ Regulatory Compliance: The architecture was revamped to align with stringent industry regulations and governance models.​ Insufficient Observability: A lack of comprehensive monitoring systems led to protracted issue resolution times.​ ​Innovative Solution:​ The solution was architected around a robust tech stack and a dedicated DevOps team, comprising:​ DevOps Architect: Focused on the holistic design of a scalable and secure infrastructure.​ CI/CD Engineer: Streamlined automated pipelines for continuous integration and deployment.​ Infrastructure Coder: Specialized in infrastructure as code, utilizing Terraform for infrastructure provisioning.​ Key Performance Indicators:​   Scalability: The infrastructure's ability to manage demand spikes improved by over 100%.​ Deployment Time: Deployment time was slashed by 70%, with a move from hours to mere minutes.​ Quality Assurance: Post-release defects saw a reduction of 40%, credited to refined testing and early detection.​ Security & Compliance: The project achieved a 95% compliance rate with regulations, a testament to the robust security framework implemented.​ Observability: Incident detection and resolution improved by 90%, thanks to the advanced monitoring tools.​ ### Cybersecurity services Client Profile: ​ The Client is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. ​ In over just 30 years, they have grown from one laboratory in Nantes, France to over 61,000 staff across a network of over 1,000 independent companies in 59 countries, operating 940 laboratories.​ ​The Challenge: ​ The primary objective of partnering with Novacomp was to enhance their cybersecurity framework, improve incident response time, successfully implement a Security Information and Event Management (SIEM) solution, and establish an effective Detection and Response protocol.​ ​Solution: ​ Novacomp deployed a team of cyber security engineers equipped with a comprehensive skill set and industry-recognized certifications. Their expertise encompassed ITIL, CISSP, CCSP, ECIH, NSE 2 network security associate, sc-200: microsoft security operations analyst, and ms-500: microsoft 365 security administration. This diverse range of certifications and knowledge enabled the team to address various cybersecurity challenges effectively.​ ​Outcome:​ Reduced Time to Fill: our efficient onboarding process ensured that the new team was operational within a short span of 1-2 weeks. Improved Incident Response Time: Incidents that previously took 4 days to address were now resolved within 24-48 hours. This improvement in response time ensured swift remediation of security threats, minimizing potential damage and disruption to our operations. Successful SIEM Deployment: a SIEM solution was implemented within a timeframe of 5 months. The SIEM system was deployed on-premise, enabling us to monitor and analyze security events comprehensively. Enhanced Detection and Response Protocol: we implemented an optimized Detection and Response protocol. As a result, the time taken to identify false threats was reduced by an impressive 30% ​ ### Transforming operations with Novacloud     ​Challenges:​ Legacy Systems: The company relied heavily on outdated on-premises systems that were not scalable or efficient.​ Data Silos: Siloed data across various departments hindered cross-functional collaboration and decision-making.​ Cost Inefficiencies: Maintaining on-premises infrastructure incurred high operational and maintenance costs.​ Security and Compliance: The manufacturing industry demands rigorous data security and compliance standards that needed to be upheld.​ ​Solution: ​ As the solution architect, we proposed a comprehensive cloud transformation strategy leveraging Amazon Web Services (AWS) to address these challenges.​ Key Performance Indicators (KPIs): ​ Cost Savings: The client achieved a 30% reduction in IT operational costs within the first year of implementation, driven by the elimination of on-premises infrastructure, efficient cloud resource utilization, and automation.​ Scalability: The ERP system was able to handle a 40% increase in transactions and users without any performance degradation, thanks to AWS Elastic Beanstalk.​ Improved Data Access: Data integration and modernized databases led to a 25% increase in cross-functional data access and a 15% reduction in data retrieval time. Website Performance: The AWS-based CMS resulted in a 50% reduction in website load times, enhancing user experience and boosting customer engagement.​ Security and Compliance: AWS's robust security features, such as Identity and Access Management (IAM), VPC, and encryption, ensured the company met industry-specific compliance standards and experienced zero security breaches.​ Reliability: The client experienced 99.99% uptime, minimizing downtime and ensuring uninterrupted production processes.​ ### Succes case with our Agile Team as a Service The Challenge: ​ Centralized Enterprise Identity Provider.​ Client recommendations in regards of the benefits of an Identity Provider (Idp).​ Diagnostic and evaluation across vendors (AWS Cognito, KeyCloak, IdentityServer, Auth0, Okta).​ Services modernization to achieve better scalability.​ Complete adoption of AWS Cognito as the main data identity provider​ The Engagement: ​ Manageability and Usability.​ NovaComp provided a developer with experience .NET Core, Angular and AWS Services.​ Full assessment performed to understand the current identity provider setup.​ Cost optimization due to growing number of users.​ Full platform integration provided to current applications.​ The Benefit:​ Access and optimal use of implemented identity provider on the public cloud.​ The client went from a distributed (one account per application) authentication to a centralized model (one account per user).​ Allows future implementation of single sign-on.​ Major security improvements on authentication services.​ Support and guidance for all AWS Cognito setup.​ The client improved user experience, merging multiple accounts into a single one.​ Server and services performance improvements​ The Result:​ Time to detect and respond to security incidents: the organization was able to identify them  in an 1 hour. ### Industry Recognitions - AWS Partner Public Sector - AWS Partner Network - Mejores Empresas Centroamericanas - Microsoft Solution Partner - Innovación apps Azure - Microsoft Solution Partner - Datos e IA Azure - Microsoft Solution Partner - Infraestructura Azure - Microsoft Solution Partner - Trabajo moderno - Clutch Partner - Great Place to Work 2022-2023 - Scaled Agile - ISO 37001: 2016 - Oracle Partner Network - ISTQB: Global Partner - Esencial Costa Rica - ISO 9001: 2015 ## Key Clients - Intel ## Packages ## Locations (2) ### Curridabat, Costa Rica (Headquarters) - A044, Pinares - Curridabat 11801 - Costa Rica - 751 - 1000 employees - Phone: +50640002521 ### Miami, FL - 200 SE 1st St #604 - Miami, FL 33131 - United States - 2 - 5 employees - Phone: +1 425-894-4796 ## Contact Novacomp [Send a message](https://clutch.co/profile/novacomp) ### Connect on Social - [LinkedIn](https://www.linkedin.com/novacomp/) - [Facebook](https://www.facebook.com/novacompglobal) - [X](https://twitter.com/novacomp?lang=en)