nextbracket

BACKGROUND

Please describe your company and position.

I am the Project manager of Medical Mega

Describe what your company does in a single sentence.

Selling medical supplies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire nextbracket to accomplish?

• Build a new website, desings and features

SOLUTION

How did you find nextbracket?

Referral

Why did you select nextbracket over others?

• Pricing fit our budget
• Referred to me
• Excellent communication skills

How many teammates from nextbracket were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build a new website from scratch, all pages, design, multiple custom features for retail and wholesale, complicated data work for over 50k products and entered informatin of 200K accounts

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quick, on-time, responsible

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always on time, respond quickly and efficient.

What was your primary form of communication with nextbracket?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication, Understanding your needs on a personal level, dedication in detail

Are there any areas for improvement or something nextbracket could have done differently?

everyone can improve

BACKGROUND

Please describe your company and your position there.

I’m the owner of Confection Collection, an online retailer of candy, chocolates, and gifts for all occasions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire nextbracket?

We hired them to redesign our e-commerce website.

What were your goals for this project?

We wanted to have an attractive and responsive design that would allow users to navigate the site and make purchases easily.

SOLUTION

How did you select this vendor?

We decided to go with nextbracket because of their substantial experience in customizing e-commerce sites.

Describe the project in detail.

We decided to go with a hosted platform to save on cost and time to market. nextbracket designed and developed a new UX, including an updated catalog and gifting instructions on the checkout page. Aside from the website design, they also helped with data entry, photo editing, and support.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Our new website is much easier to use and converts better than our previous online store.

How effective was the project management?

Their project management was excellent and very thorough.

What did you find most impressive about this company?

They were responsive and dealt with all of our requests in a timely fashion.

What tips or recommendations do you have?

There’s nothing at the moment.