# Neoteric Neoteric Reviews (70), Pricing, Services & Verified Ratings - Premier Verified - 4.9 out of 5 average review rating - 12 connections joined Neoteric's Network [Visit Website](https://neoteric.eu/?utm_source=clutch.co&utm_medium=referral&utm_campaign=profile) [Get a Custom Proposal](https://clutch.co/profile/neoteric) **AI Development, Generative AI, Web Dev, UI/UX** We are Neoteric and are a **tech partner for those who want to innovate**. Get access to top software engineers, kickstart your project, and start building your success case. Whether you want to **build a new digital product, develop an existing one, or introduce generative AI to your business**, we are here to help you. Having worked on **over 300 projects** on 5 continents as a tech partner and **building 3 VC-founded startups of our own**, we developed a proven and repeatable process of delivering high-quality software products. Instead of selling you man-hours of coding and just crossing tasks out of the list, we put a team around you that takes responsibility and manages the entire web application development process. **First**, our interdisciplinary teams help you validate your business ideas or plan the project roadmap during the workshops. **Then,** the UI & UX designers help you craft the product that your customers will love to use. **Finally,** the development team supported by a scrum master turns these ideas and designs into a functional product that serves your business needs. And if you want to **implement AI**\- our data science team got it covered as well. **Hire us for:** \- Web Development \- Generative AI \- Design Strategy, UX & UI Design \- Product Design Workshop **Our areas of tech expertise include:** \- React \- Angular \- Node.js \- Nest.js \- PWA \- Typescript \- AWS, CI/CD \- generative AI (including GPT models) \- Predictive algorithms \- Recommender systems **It’s time for you to focus on growing your business, while we take care of building your software.** Ready to start? ## Company Information - Minimum project size: $10,000+ - Hourly rate: $50 - $99 - Number of employees: 50 - 249 - 2 Locations: - Gdańsk, Poland (Headquarters) - New York, NY - Founded in 2005 - 2 languages: English, Polish - 19 timezones: Argentina Standard Time (AGT), Alaska Standard Time (AKST), (Arabic) Egypt Standard Time (ART), Central European Time (CET), Canada Newfoundland Time (CNT), Central Standard Time (CST), Eastern African Time (EAT), Eastern Standard Time (EST), Eastern European Time (EET), Greenwich Mean Time (GMT), Hawaii Standard Time (HST), Indiana Eastern Standard Time (IET), Middle East Time (MET), Mountain Standard Time (MST), Near East Time (NET), Phoenix Standard Time (PNT), Puerto Rico and US Virgin Islands Time (PRT), Pacific Standard Time (PST), Universal Coordinated Time (UTC) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% Generative AI - 25% AI Consulting - 25% AI Development - 10% Custom Software Development - 10% Web Development ### Focus Areas - Generative AI Focus: - 60% AI Text Generation - 40% AI Image Generation - AI Technologies & Models: - 60% Open AI GPT-3 - 20% Open AI Dall-E 2 - 20% Stable Diffusion - AI Consulting Focus: - 50% AI Deployment - 40% AI Strategy - 10% AI Maturation - Application Platforms: - 40% Amazon Application Development Framework - 30% Azure Platform - 30% Google app engine - Programming & Scripting: - 40% Typescript - 30% JavaScript - 30% Other programming & scripting languages - Frameworks and CMS: - 30% Angular - 30% NodeJS - 20% React - 20% React Native - AI Expertise: - 20% Chatbots & Conversational AI - 15% AI Recommendation Systems - 15% Computer Vision - 15% Machine Learning - 15% Natural Language Processing - 10% Cognitive Computing - 10% Voice and Speech Recognition ### Industries - 20% Education - 20% Information technology - 30% Manufacturing - 30% Automotive ### Clients - 20% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 40% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Neoteric offers competitive pricing with projects ranging from $6,000 to over $600,000. Clients appreciate the value for cost, particularly for complex solutions, while also noting effective project management and communication. Many engagements highlight satisfaction with timely delivery and professional support. **Most Common Project Size**: $50,000 to $199,999 based on 52 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $50,000 to $199,999 based on 38 reviews - Web Development: $50,000 to $199,999 based on 12 reviews - UX/UI Design: Less than $10,000 based on 6 reviews - AI Development: $50,000 to $199,999 based on 5 reviews - AI Consulting: Less than $10,000 based on 3 reviews - BI & Big Data Consulting & SI: $50,000 to $199,999 based on 3 reviews - Web Design: Less than $10,000 based on 3 reviews - Generative AI: $10,000 to $49,000 based on 3 reviews - E-Commerce Development: $50,000 to $199,999 based on 2 reviews - Mobile App Development: Less than $10,000 based on 2 reviews - Application Testing: Confidential based on 2 reviews - Application Management & Support: $200,000 to $999,999 based on 1 review - Other IT Consulting and SI: $50,000 to $199,999 based on 1 review - IT Staff Augmentation: $200,000 to $999,999 based on 1 review - Cloud Consulting & SI: $50,000 to $199,999 based on 1 review - Enterprise App Modernization: $200,000 to $999,999 based on 1 review - API Development: Confidential based on 1 review - DevOps Managed Services: Confidential based on 1 review - Product Design: Confidential based on 1 review ### Packages Offered - AI Development Packages — starting at $600/total - Generative AI Packages — starting at $600/total ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Neoteric Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 4.9 ### Top Mentions - Communicative (25 mentions) - Timely (25 mentions) - Flexible (16 mentions) - Great project management (15 mentions) - High-quality work (13 mentions) - Professional (12 mentions) - Experienced (11 mentions) - Knowledgeable (8 mentions) - Collaborative (7 mentions) - Adaptable (6 mentions) - Proactive (6 mentions) - Transparent (6 mentions) - Exceeds expectations (5 mentions) - Great team (4 mentions) - Honest (4 mentions) - Results-oriented (4 mentions) - Well-organized projects (4 mentions) - Creative (3 mentions) - Efficient (3 mentions) - Unique expertise (3 mentions) ### Review Highlights **Strong Project Management Skills** Neoteric is praised for its effective project management, delivering projects on time, maintaining clear communication, and being responsive to client needs. Clients appreciate their structured approach, which includes regular updates and agile methodologies. **High-Quality Deliverables** The quality of Neoteric's deliverables is consistently praised, with clients noting their attention to detail and ability to exceed expectations. Their work is described as reliable, with a focus on delivering robust and user-friendly products. **Proficient in Custom Software Development** Neoteric excels in developing custom web and software applications for various industries, providing tailored solutions that address unique business challenges. Their expertise spans sectors like healthcare, finance, and SaaS, delivering comprehensive and effective results. **Room for Improvement in Requirements Validation** A client suggested that Neoteric could enhance their requirements validation process, indicating an opportunity to further improve their development process by ensuring a thorough understanding of client needs. **Effective Use of Agile Methodologies** Neoteric effectively employs agile methodologies, including Scrum and Kanban, to manage projects efficiently. This approach supports timely delivery and adaptability to changing project requirements. **Innovative Problem-Solving** Neoteric is recognized for their ability to propose creative and effective solutions to complex problems. They are proactive in identifying potential improvements and providing valuable insights that enhance project outcomes. **Impressive Technical Expertise** Clients commend Neoteric for their deep technical knowledge, particularly in areas like AI, machine learning, and web development. Their ability to understand complex requirements and deliver innovative solutions is highly valued. **High Client Engagement and Responsiveness** Neoteric is noted for their high level of engagement and responsiveness to client needs, ensuring that projects are aligned with client expectations. Their willingness to adjust and accommodate changes is appreciated. **Challenges with AI Expertise** One review highlighted a lack of genuine AI R&D competence, suggesting that Neoteric's deliverables did not meet the client's expectations for AI consulting. This indicates a need for improvement in demonstrating AI capabilities. **Excellent Communication and Collaboration** Neoteric maintains strong communication with clients, using tools like Slack and virtual meetings to keep projects on track. Their collaborative approach ensures that client feedback is integrated effectively, fostering a productive partnership. ### Neoteric Reviews #### Web Development & Design for Software Company (Featured Review) **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: Confidential - Project length: Aug. 2024 - Ongoing **Project Summary**: Neoteric has developed a collaborative software for planning and scheduling for a software company. They've also implemented an automated visualizer to display schedule logic networks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Implementation Engineer, M3 Project Solutions Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 7, 2025 **Feedback Summary**: Neoteric's solution is affirmed by the client's stakeholders as an enhancement over the currently utilized tools. The client praises Neoteric for their clear communication, responsiveness to feedback, and commitment to delivering a well-optimized solution. Their proactive communication stands out. ""What stands out the most about Neoteric is their combination of deep technical expertise and strong UI/UX capabilities."" **BACKGROUND** Please describe your company and position.I am the Senior Implementation Engineer of M3 Project Solutions Inc.Describe what your company does in a single sentence.Project Controls Consulting and Software Solutions **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Development of a Collaborative Software for Planning and SchedulingImplementation of an automated Visualizer to display Schedule Logic Networks **SOLUTION** How did you find Neoteric?ReferralWhy did you select Neoteric over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Neoteric were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work focused on developing an advanced visualization tool using JointJS+ to help stakeholders navigate schedule activity dependencies and collaborate effectively on schedule improvements.  Neoteric provided technical diagramming experts, a UI/UX specialist, and DevOps support, ensuring that all features in the scope were well-designed from both a technical and user experience perspective.   They developed an automated flow diagram system that generates interconnected node diagrams from schedules, incorporating drill-down capabilities, auto-layout, intuitive navigation, and analytical and collaboration capabilities. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcomes from the project that demonstrate progress and success were evident from the first presentation of the solution to stakeholders, which received immediate affirmation as an enhancement over the currently utilized tools. Subsequent iterations introduced improvements and new features, bringing our organization closer to achieving our internal business goals. The solution received positive feedback from key clients, enabling us to move to the next project phase.Describe their project management. Did they deliver items on time? How did they respond to your needs?They maintained clear communication throughout the project, quickly adapting to feedback and evolving requirements. Their highly responsive team proactively addressed technical challenges and ensured the tool met functional, security, and UX expectations. What was your primary form of communication with Neoteric?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stands out the most about Neoteric is their combination of deep technical expertise and strong UI/UX capabilities. By providing both technical diagramming specialists and a dedicated UX expert, they ensured that every feature was not only technically robust but also intuitive and user-friendly. Their ability to translate complex schedule logic into a clear, interactive visualization tool was highly impressive. Additionally, their proactive approach, responsiveness to feedback, and commitment to delivering a well-optimized solution made them a valuable partner.Are there any areas for improvement or something Neoteric could have done differently?There are no significant areas for improvement. Neoteric delivered more than initially expected.  --- #### AI Development Consulting for Startup **The Project** - Services: AI Consulting, AI Development, Custom Software Development - Project size: Confidential - Project length: Apr. - June 2023 **Project Summary**: Neoteric provided AI development consulting for an AI startup. The team created an AI solution development plan for the client. **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** Ex-Founder & CEO, AI Startup - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 2, 2026 **Feedback Summary**: Neoteric's work was reviewed by real AI researchers and engineers, and they unanimously said it showed no evidence of genuine AI R&D competence or practical experience. The client was disappointed with the deliverables and the service. "“There was no credible AI methodology, no rigorous technical reasoning, and no actionable engineering direction.”" **BACKGROUND** Please describe your company and position. I am the Ex-Founder & CEO of an AI startup.Describe what your company does in a single sentence.Formerly an AI startup company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Planning and initiation of an innovative AI solution **SOLUTION** How did you find Neoteric?Online SearchClutch SiteWhy did you select Neoteric over others?Their salesperson pushed falsely advertised serviceDescribe the scope of work in detail. Please include a summary of key deliverables.Plan, architect, research, and develop detailed innovative AI solution development plan and design. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?At the time of our engagement, Neoteric (via Michal) sold us “AI software development and consulting.” We paid over $6000 and got a laughably thin deliverable: about six pages of generic fluff with no real AI substance, no technical depth, and nothing you couldn’t get from a free ChatGPT prompt. Describe their project management. Did they deliver items on time? How did they respond to your needs?We had it reviewed by real AI researchers and engineers, and they unanimously said it shows no evidence of genuine AI R&D competence or practical experience. I kept the billing evidence and their final delivered work in case of any dispute.What was your primary form of communication with Neoteric?Virtual MeetingWhat did you find most impressive or unique about this company?NoneAre there any areas for improvement or something Neoteric could have done differently?Neoteric marketed this as AI consulting. We paid $6,000+ and received a tiny, low-effort “plan” (~6 pages) that reads like generic sales filler — not expert AI work. There was no credible AI methodology, no rigorous technical reasoning, and no actionable engineering direction. Independent AI researchers/engineers reviewed it and confirmed the output reflects people with little-to-no real AI R&D expertise.I kept the billing evidence and their final delivered work in case of any dispute. --- #### AI-Based Software Dev & UX/UI Design for Brand Marketing Co **The Project** - Services: AI Development, Custom Software Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Mar. 2025 - Ongoing **Project Summary**: Neoteric has developed a proof of concept for an AI-enabled voice management tool for a brand marketing company. The team has designed the UI and implemented OpenAI support to ingest voice guideline data. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Applied Storytelling, Inc. - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 27, 2025 **Feedback Summary**: Neoteric has delivered the product on time and according to the client's specifications. The team is creative, responds to needs, and communicates effectively via virtual meetings, emails, and messaging apps. Their professionalism has impressed the client, resulting in a positive engagement. ""They proved themselves very competent and pleasant to work with."" **BACKGROUND** Please describe your company and position.I am the President of Applied Storytelling, Inc.Describe what your company does in a single sentence.Brand marketing and communications strategy for companies, products and brands. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Develop a market-ready proof of concept for an AI-enabled voice management toolProvide key insights for a development roadmap for the new tool.Support our go-to-market motion with ongoing technical support **SOLUTION** How did you find Neoteric?Online SearchReferralWhy did you select Neoteric over others?High ratingsClose to my geographic locationPricing fit our budgetGood value for costHow many teammates from Neoteric were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Develop a market-ready Proof of Concept of a SaaS-based, AI-enabled enterprise marketing software tool geared to scaling and optimizing brand voice management and compliance, as the first stage of a broader, ongoing product development engagement. Key deliverables include a client-friendly user interface paired with an Open AI-supported GPT that ingests voice guideline data.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?On-time delivery of the product that looked and performed according to specDescribe their project management. Did they deliver items on time? How did they respond to your needs?All deliverables were provided on time. On the one occasion when Neoteric needed to modify the timetable slightly they notified us well in advance and provided alternate staffing to maintain project progress. They responded clearly and creatively to our needs, both in person and in writing. What was your primary form of communication with Neoteric?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Extremely buttoned up at every stage, with good written and verbal communications. Are there any areas for improvement or something Neoteric could have done differently?No. They proved themselves very competent and pleasant to work with. We plan to continue working with them both on this and future offerings. --- #### Web Development & Design for Software Company **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: Confidential - Project length: Aug. 2024 - Ongoing **Project Summary**: Neoteric has developed a collaborative software for planning and scheduling for a software company. They've also implemented an automated visualizer to display schedule logic networks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Implementation Engineer, M3 Project Solutions Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 7, 2025 **Feedback Summary**: Neoteric's solution is affirmed by the client's stakeholders as an enhancement over the currently utilized tools. The client praises Neoteric for their clear communication, responsiveness to feedback, and commitment to delivering a well-optimized solution. Their proactive communication stands out. ""What stands out the most about Neoteric is their combination of deep technical expertise and strong UI/UX capabilities."" **BACKGROUND** Please describe your company and position.I am the Senior Implementation Engineer of M3 Project Solutions Inc.Describe what your company does in a single sentence.Project Controls Consulting and Software Solutions **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Development of a Collaborative Software for Planning and SchedulingImplementation of an automated Visualizer to display Schedule Logic Networks **SOLUTION** How did you find Neoteric?ReferralWhy did you select Neoteric over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Neoteric were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work focused on developing an advanced visualization tool using JointJS+ to help stakeholders navigate schedule activity dependencies and collaborate effectively on schedule improvements.  Neoteric provided technical diagramming experts, a UI/UX specialist, and DevOps support, ensuring that all features in the scope were well-designed from both a technical and user experience perspective.   They developed an automated flow diagram system that generates interconnected node diagrams from schedules, incorporating drill-down capabilities, auto-layout, intuitive navigation, and analytical and collaboration capabilities. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcomes from the project that demonstrate progress and success were evident from the first presentation of the solution to stakeholders, which received immediate affirmation as an enhancement over the currently utilized tools. Subsequent iterations introduced improvements and new features, bringing our organization closer to achieving our internal business goals. The solution received positive feedback from key clients, enabling us to move to the next project phase.Describe their project management. Did they deliver items on time? How did they respond to your needs?They maintained clear communication throughout the project, quickly adapting to feedback and evolving requirements. Their highly responsive team proactively addressed technical challenges and ensured the tool met functional, security, and UX expectations. What was your primary form of communication with Neoteric?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stands out the most about Neoteric is their combination of deep technical expertise and strong UI/UX capabilities. By providing both technical diagramming specialists and a dedicated UX expert, they ensured that every feature was not only technically robust but also intuitive and user-friendly. Their ability to translate complex schedule logic into a clear, interactive visualization tool was highly impressive. Additionally, their proactive approach, responsiveness to feedback, and commitment to delivering a well-optimized solution made them a valuable partner.Are there any areas for improvement or something Neoteric could have done differently?There are no significant areas for improvement. Neoteric delivered more than initially expected.  --- #### Custom Software Development for IT Solutions Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Feb. - Mar. 2025 **Project Summary**: Neoteric provided development services for an IT solutions firm. The team was tasked with delivering a foundational codebase with all core components interconnected. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, TYCON - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 12, 2025 **Feedback Summary**: Neoteric held weekly meetings and communicated regularly to ensure the project was on track. The client praised the team's flexibility and ability to provide solutions within their budget. Overall, they were impressed with the quality of the developer and the leadership skills. ""The quality of the developer and the leadership of Neoteric was commendable."" **BACKGROUND** Please describe your company and position.I am the CEO of TYCONDescribe what your company does in a single sentence.We are an information technology company with offices in Argentina, Chile, and the USA, and official representatives in Uruguay, Colombia, and Peru. Since 2005, we have been providing consulting, implementation, software development, and technical support to companies in the Healthcare, Education, Insurance, Call Centers, Automotive, Consumer Goods, Financial Services, and Government sectors.We specialize in the design and automation of business processes through our BIZUIT platform, with over 60 successful enterprise application integration projects across Latin America. We have 20 years of experience in the healthcare market, developing imaging solutions (DICOM, RIS) and integration capabilities. In addition, we offer customized solutions using a wide variety of technologies, covering desktop, web, and mobile platforms. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?To deliver a foundational codebase with all core components interconnected, enabling a business process designer based on directed acyclic graphs and preconfigured activity blocks." **SOLUTION** How did you find Neoteric?ReferralJoint JS PageWhy did you select Neoteric over others?Pricing fit our budgetHow many teammates from Neoteric were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.A designer with drag and drop features, the correct visualization of different activities and the connection prepared to grow in complexity **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We had weekly meets and communication via slack every time the dev pushed a change in the repo to explain the new functionalities deliveredDescribe their project management. Did they deliver items on time? How did they respond to your needs?Magdalena was great, very flexible, and able to provide us with  a solution even with our short budgetWhat was your primary form of communication with Neoteric?Virtual MeetingWhat did you find most impressive or unique about this company?The quality of the developer and the leadership of Neoteric was commendable.Are there any areas for improvement or something Neoteric could have done differently?No improvements needed. --- #### AI Development for Marketing Agency **The Project** - Services: AI Development, Generative AI, Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2024 - Mar. 2025 **Project Summary**: Neoteric designed and developed a web-based AI-powered analytics platform for a marketing agency. They built data integration pipelines, AI-based anomaly and trend detection, a custom dashboard, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Marketing Agency - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 26, 2025 **Feedback Summary**: Neoteric helped the client reduce the time spent on marketing data analysis and reporting by over 70%. They also helped the client identify underperforming campaigns faster, leading to a 25% improvement in overall ROAS. Neoteric delivered all milestones on time and ensured consistent communication. ""They followed a clear and transparent process."" **BACKGROUND** Please describe your company and position. I am the CEO of an advertising & marketing company Describe what your company does in a single sentence.We are marketing agency. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Analyze marketing data and identify patternsReduce time spent on data analysis, and make smarter, data-driven decisions fasterAI-powered solution that could detect trends, anomalies, and performance insights across campaigns in real time **SOLUTION** How did you find Neoteric?Online SearchWhy did you select Neoteric over others?High ratingsGreat culture fitCompany values alignedHow many teammates from Neoteric were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work included designing and developing a web-based AI-powered analytics platform tailored to our marketing needs. The application aggregates data from multiple sources (e.g., Google Ads, Meta, HubSpot), processes it using machine learning models, and presents actionable insights through a user-friendly dashboard.Key deliverables included:Data integration pipelines for connecting and syncing multiple marketing data sources.AI-based anomaly and trend detection, helping us spot underperforming or high-potential campaigns in real time.Custom dashboard with dynamic visualizations, KPIs, and alerts tailored to our business metrics.User roles and permission system to manage access across teams.Ongoing support and documentation for internal adoption and training.Overall, the solution automated what used to be hours of manual work and gave us a much deeper understanding of campaign performance. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?1.We reduced the time spent on marketing data analysis and reporting by over 70%, freeing up our team to focus on strategy instead of spreadsheets.2.The AI models helped us identify underperforming campaigns 3x faster, leading to a 25% improvement in overall ROAS within the first two months.3.Thanks to automated insights, we shortened our decision-making cycle from days to hours, which directly improved campaign agility and budget allocation.Describe their project management. Did they deliver items on time? How did they respond to your needs?Neoteric’s project management was excellent from start to finish. They followed a clear and transparent process, using agile methodologies that kept everything moving efficiently. Communication was consistent—weekly check-ins, progress updates, and a shared task board ensured we were always aligned. They delivered all key milestones on time, and when our internal priorities shifted, they were flexible and quick to adjust the scope without losing momentum. What stood out most was how proactive they were in anticipating potential blockers and proposing solutions before issues even surfaced.What was your primary form of communication with Neoteric?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed me most about Neoteric was their ability to truly understand both the technical and business side of the problem. They weren’t just building what we asked for—they challenged our assumptions, brought their own ideas to the table, and helped us shape a better solution. Their team had a rare mix of deep AI expertise and real-world product thinking, which made the collaboration feel like a strategic partnership rather than a typical vendor-client relationship. That level of ownership and curiosity is hard to find.Are there any areas for improvement or something Neoteric could have done differently?Overall, the collaboration went really well, but if there’s one thing I’d highlight for improvement, it would be the communication format. The team leaned heavily on online meetings, which of course worked from a logistics standpoint, but I would have preferred more in-person sessions—especially during the early stages of the project when strategic alignment and brainstorming were key.  --- #### Platform Dev & UX Design Services for Nonprofit **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: Confidential - Project length: Jan. - Aug. 2024 **Project Summary**: Neoteric provided platform development and UX design services for a nonprofit. They developed decision trees based on the client's content, with each tree compiled in a ZIP file from the HTML5 coding source.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Project Manager, Nonprofit - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 21, 2024 **Feedback Summary**: Neoteric completed and delivered 59 objects within the agreed timeline. They understood the client's requirements and helped present information in a visually pleasing way. The team kept the client updated on their progress throughout the engagement. Moreover, they creatively thought of solutions. ""They truly feel like an extension of the team rather than merely a vendor."" **BACKGROUND** Please describe your company and position. I am the Senior Project Manager, Publishing of a nonprofit company Describe what your company does in a single sentence.Advance the profession of the pharmacist, and patient care, by providing education and training for, and advocating on behalf of, our membership. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Create an excellent user experience via delivering content in a digital experience.Create a platform by which to display this new digital experience.Interface to ensure the platform was accepted by our team and applying updates to the software as needed. **SOLUTION** How did you find Neoteric?Online SearchReferralWhy did you select Neoteric over others?Great culture fitGood value for costHow many teammates from Neoteric were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.This project was to develop Decision Trees based on content presented in visual algorithms in our printed publication, to display on our digital publication site. These Trees display the data in a graphically appealing and attractive way, providing an excellent digital experience and engagement for our members and customers.Key deliverables include packages of each tree in a compiled zip file, from the source HTML5 coding, that could be uploaded to our site by our site vendor. These graphic files were created using a third-party software specializing in flow-chart/data visualization. 59 of these objects were created for our digital launch. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?All 59 objects are being completed on the agreed upon timeline, with fast, agile responses to any changes which happened along the way. Needs were understood and addressed excellently via a prototype product, then transferred to the rest of the objects being created. Scope remained within our estimated constraints, while allowing for additional tweaks that stayed more than consistent and in-line with our expressed scope framework. The software works excellently on our site, and truly makes the information look beautiful. The level of execution of these final products is stellar.Describe their project management. Did they deliver items on time? How did they respond to your needs?Items were delivered on-time or early, in most cases, and communication was always effective and present since day one. The PM on Neoteric's side, Magda, was so good and consistent at providing updates all through the way, and level-setting our expectations along with discussions on our timetables. They were truly a partner for us, and had more things changed with the project along the way, I know they would have been responsive and agile, and figured out solutions with us for the best value. They truly feel like an extension of the team rather than merely a vendor - this was true partnership to create an excellent product.What was your primary form of communication with Neoteric?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The level of communication and the willingness and excitement to try new ideas for our solutions to see what would work the best. Thinking out-of-the-box and still delivering in a discussed scope was no problem, and their eagerness was not only very enjoyed, but executed to perfection.Are there any areas for improvement or something Neoteric could have done differently?I had no shortcomings in this project, this was done excellently in every facet. I am extremely pleased. --- #### Custom Software Dev for Software Development Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: August 2023 **Project Summary**: A software development company hired Neoteric to build advanced printing functionality for an end-client project. The functionality included choosable output sizes, multi-page printing, and UI configuration. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, yWorks GmbH - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 7, 2024 **Feedback Summary**: The end client was satisfied with Neoteric's working solution. The team delivered before the timeline, presented progress through daily virtual meetings, and even worked on non-required features with the time they had left. Overall, they were pleasant and communicative throughout the engagement. ""We liked their no-nonsense approach to solving technical problems and their quick and competent implementation work."" **BACKGROUND** Please describe your company and position.I am the Managing Director of yWorks GmbHDescribe what your company does in a single sentence.At yWorks, we take pride in our expertise in software development. Our talented team of over 30 highly skilled professionals is constantly pushing the boundaries of data visualization technology, creating powerful tools that transform complex data into clear and insightful visual representations. From interactive charts and graphs to dynamic network diagrams, our SDKs empower you to present your data in the most meaningful and impactful way possible. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Implement advanced printing functionality for an existing customer project **SOLUTION** How did you find Neoteric?Neoteric contacted usWhy did you select Neoteric over others?Pricing fit our budgetGood value for costCompany values alignedExpertise in the graph drawing areaHow many teammates from Neoteric were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.For an existing GANTT visualization, sophisticated printing functionality was required by our customer. The visualization is implemented with the yFiles diagramming library embedded in an Angular web application.Neoteric implemented this printing functionality including some rather tricky technical details:freely choosable output size, as the graph can be quite largemulti-page printingconfiguration UI **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project needed to be delivered within a given number of days. Progress was presented in daily virtual meetings. The "measurable outcome" was the working solution which was accepted by the customer.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project management was both streamlined and flexible:We/our customer provided neoteric with a basic specification and the existing application.We discussed open topics and unclear requirements during the project with neotericneoteric implemented, flexibly and quickly, the proper functionalityAll items where deliverd on time, they even had some time left to do some nice-to-have non-required features.What was your primary form of communication with Neoteric?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We liked their no-nonsense approach to solving technical problems and their quick and competent implementation work.They are also very pleasant to communicate with. They have an excellent command of English, especially when you consider that English is not their first language.Are there any areas for improvement or something Neoteric could have done differently?No, this project went perfectly. The client is also a very valued customer of ours, so we would not have handed the project over to neoteric if there had been any doubt about their competence. --- #### UX/UI Design & Web Dev for Warehousing & Logistics Co **The Project** - Services: Custom Software Development, UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: Sep. - Dec. 2023 **Project Summary**: A warehousing and logistics company hired Neoteric for custom software development. Neoteric created four visualization widgets that could run standalone but could also be integrated into low-code frameworks.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, flumiq Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 30, 2024 **Feedback Summary**: Neoteric exceeded the client's expectations and developed four modern-looking and functional widgets. The team asked the right questions and delivered on all of their promises. The client enjoyed the process of working with Neoteric and was impressed with their team's design abilities.  ""All requirements were fulfilled and even exceeded."" **BACKGROUND** Please describe your company and position.I am the founder of flumiq LtdDescribe what your company does in a single sentence.flumiq provides tools to analyze logistics, esp. warehousing processes in a new and innovative way, enables data driven management decisions and fosters the collaboration between the various involved specialists. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?development of specific visualization widgets for warehousing / logistics **SOLUTION** How did you find Neoteric?ReferralWhy did you select Neoteric over others?Pricing fit our budgetGreat culture fitGood value for costReferred to meHow many teammates from Neoteric were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Four very specific visualization widgets for process analysis in the warehousing and logistics space should be developed based on the yFiles framework provided by yWorks, showing the execution of an order on the shop floor and in the time line, enabling process mining and data driven documentation. All widgets should have a modern look and feel and be intuitive in its rich interactions.The widgets should run standalone, but can also be embedded into low-code frameworks. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?All requirements were fulfilled and even exceeded. Even so I had due to earlier prototyping a clear picture in mind, how the result should look like, based on the discussions we have extended the features without increasing the efforts significantly (low hanging fruits). From the first version each function has not only worked, it was always looking nice. Developers with a good taste for design asking the right questions and delivering results. That's how development feels like fun.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project was set up using Scrum methodology. Unless in other projects, which I have seen, the scrum master was really acting as a coach. The most visible activity was time keeping during the meetings, all the rest was magically floating. As I don't believe in miracles, in reality the given guidance hasn't felt as such.What was your primary form of communication with Neoteric?Virtual MeetingWhat did you find most impressive or unique about this company?The mixture of technical competency, lightweight methodology, good feeling for design, eagerness to go beyond the expectations and a good portion of fun have created an incredible project spirit. The team made the difference.Are there any areas for improvement or something Neoteric could have done differently?The discussions in the retrospectives have been mostly about hints to the involved team members to reach even more excellence. Finetuning at the highest level. --- #### Website Dev & UI/UX Design for IT Recruitment Agency **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Less than $10,000 - Project length: Feb. - Apr. 2023 **Project Summary**: Neoteric developed an IT recruitment agency's website to help acquire new customers. They conducted a workshop session, analyzed the client's business needs, designed the site's UI/UX, and implemented it. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Skillhunt - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 15, 2024 **Feedback Summary**: Neoteric helped the client acquire two new customers in the first month of the site's launch. They also received positive user feedback about the site's design. Moreover, their team impressed the client with their responsiveness, receptiveness to feedback, high-level engagement, and timely delivery. ""I was most impressed with their ability to ask the right questions at every project development stage."" **BACKGROUND** Please describe your company and position.I am the Managing Director of Skillhunt.Describe what your company does in a single sentence.We are IT recruitment agency - we match top IT talents with tech companies. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Design and development of our website **SOLUTION** How did you find Neoteric?ReferralWhy did you select Neoteric over others?Great culture fitGood value for costCompany values alignedHow many teammates from Neoteric were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Our goal was to build a digital platform that would help us acquire new customers. It needed to be easy to manage for our team and compelling to use for our visitors. The cooperation with Neoteric started with the workshop session, where they analyzed our business needs and came back with a detailed proposal. Then, we worked with the designer and a developer who were designing and implementing the platform. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project was delivered on time and within budget. We gathered very positive feedback from the users, especially about the design of the platform, and most importantly - it helped us acquire 2 new customers in the first month after the launch.Describe their project management. Did they deliver items on time? How did they respond to your needs?I was working with UX/UI Designer and Web Developer. We were working in 2-weeks sprints and communicated daily on Slack so we were aware of everything that was going on in the project. The team was very responsive and ready to pivot based on our feedback.What was your primary form of communication with Neoteric?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The overall cooperation was great, but I was most impressed with their ability to ask the right questions at every project development stage. I was surprised to learn how many things I had not thought about! It is rare to see such a high level of engagement.Are there any areas for improvement or something Neoteric could have done differently?N/A- we are super happy with their performance and the overall cooperation. --- #### AI Consulting for Cybersecurity B2B SaaS Platform **The Project** - Services: AI Consulting - Project size: Less than $10,000 - Project length: Feb. - Mar. 2023 **Project Summary**: A cybersecurity B2B SaaS platform hired Neoteric to provide AI consulting services. The team handled a discovery workshop to explore potential AI solutions for the client's operations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Co-Founder, 1Strike.io - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 27, 2023 **Feedback Summary**: Neoteric encouraged open discussions, successfully gathered specific requirements during the workshops, and delivered a detailed proposal with a strategic roadmap. The team delivered everything on time and was responsive to the client's needs. Overall, they were clear and accessible partners. ""Their collaborative approach and commitment to understanding our unique requirements set them apart."" **BACKGROUND** Please describe your company and position.I am the CEO & Co-Founder of 1Strike.ioDescribe what your company does in a single sentence.AI Automated Cybersec B2B SaaS Platform. We specialize in providing cybersecurity solutions to businesses to safeguard their data and protect against new and emerging cyber threats. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?We hired Neoteric with the specific goal of exploring potential AI solutions for our operations. The objective was to identify how AI could enhance our product and further enhance our client's experience. **SOLUTION** How did you find Neoteric?ReferralWhy did you select Neoteric over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Neoteric were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Carrying out discovery workshop session Proposing a viable AI solution to implement **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Neoteric actively encouraged open discussions and gathered our specific requirements during the workshops. Based on the insights gained, they developed a detailed proposal for AI implementation in our company, covering key deliverables and a strategic roadmap.Describe their project management. Did they deliver items on time? How did they respond to your needs?Neoteric's project management was exemplary. They delivered all items on time and responded promptly to our needsWhat was your primary form of communication with Neoteric?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most was Neoteric's ability to explain complex AI concepts in a manner that was clear and accessible to both our business and technical teams. Their collaborative approach and commitment to understanding our unique requirements set them apart from other agencies we worked with in the past.Are there any areas for improvement or something Neoteric could have done differently?N/A- we are super happy with their performance. --- #### Custom Software Dev & Maintenance for Consulting Firm **The Project** - Services: Application Management & Support, Custom Software Development, UX/UI Design - Project size: $200,000 to $999,999 - Project length: June 2022 - Sep. 2023 **Project Summary**: A management consulting firm tapped Neoteric to rebuild the technology stack of an existing product and implement specific upgrades to it. The team was also in charge of maintenance support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Department Head, SHIFT - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 15, 2023 **Feedback Summary**: Neoteric successfully delivered a working product that's built on a robust technology stack; they also did a solid job of identifying and overcoming any technical issues after deployment. Moreover, the team boasted a personable attitude and was very reliable in terms of handling various requests.  ""They were bright, personable, fun, innovative, and extremely knowledgable."" **BACKGROUND** Please describe your company and position.I am a department head of SHIFTDescribe what your company does in a single sentence.SHIFT is a tech-enabled management consulting firm. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Rebuild the tech stack on our existing productProvide maintenance services for the working productImplement specific product enhancements **SOLUTION** How did you find Neoteric?ReferralWhy did you select Neoteric over others?Pricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Neoteric were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The Neoteric team was charged with rebuilding the tech stack upon which our product sat, so essentially recreating it. That was Phase I of the project. Phase II involved an ongoing maintenance relationship with their team. And Phase III included a project-based round of enhancements. Deliverables were as follows:Deliver functional product with full data migration and minimal interruption of services.Provide on-demand support for bugs, user issues, database queries/changes, etc.Build capability to have nested reply chain with attractive user interface.Allow for tagging of individual users in comments as well as notifications to those users. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Functional product on a stable tech stack.Partial data migration at the time of launch with minimal impact to user experience.Seamless Integration of 3rd party AI NLP technology.Quick response time to both identify and fix bugs and provide comprehensive explanation of issue.Functional comments feed with user-friendly tagging and notification system.Describe their project management. Did they deliver items on time? How did they respond to your needs?Ultimately, we asked that the project timeline be accelerated to meet our client goals. While they were not able to fully hit the desired timeline, they did ramp up delivery of the core product such that we were able to launch three weeks early. Requests from their team were never met with a "No, we can't do that." Instead, they responded with "Let us see what we can do" and tried to meet as many of our requests as possible.We also participated with their entire team in an AAR meeting after each Phase of the project to identify what went well, what could be done better next time, and where communication broke down. This proved pivotal during the enhancement project work.What was your primary form of communication with Neoteric?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The people. I adore the team we've gotten a chance to work with. They were bright, personable, fun, innovative, and extremely knowledgable.Are there any areas for improvement or something Neoteric could have done differently?Their greatest fault is their desire to meet all of our requests instead of pushing back when it is reasonable to do so and finding a realistic middle ground. --- #### Dashboard & Open-Source App Dev for Cloud Tech Company **The Project** - Services: Custom Software Development, Enterprise App Modernization, IT Staff Augmentation, Web Development - Project size: $200,000 to $999,999 - Project length: May 2022 - Oct. 2023 **Project Summary**: A cloud technology company hired Neoteric to develop dashboards and apps across projects. The team's responsibilities included manual migration and the development of a sample open-source app made using Vue3.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Engineering Manager, Cloud Tech Company - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Oct 11, 2023 **Feedback Summary**: Neoteric's outputs received positive feedback from the client. Their work met quality and security requirements, meeting the client's expectations. The team collaborated closely with the client and worked as part of the client's internal team. They were responsive and had great communication skills. ""Neoteric employs great people who seek to understand problems and get started with finding solutions immediately."" **BACKGROUND** Please describe your company and position.I am the Senior Engineering Manager of a software companyDescribe what your company does in a single sentence.We provide cloud workload and endpoint security, threat intelligence, and cyberattack response services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish?Develop dashboards for LogScale backendDevelop dashboard builder and connect it to LogScaleDevelop apps for Falcon Foundry **SOLUTION** How did you find Neoteric?ReferralRecommended by the creator of library we are usingWhy did you select Neoteric over others?High ratingsGreat culture fitReferred to meCompany values alignedPrevious experience of working with NeotericHow many teammates from Neoteric were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.During the engagement, Neoteric’s developer was involved in several projects. This included: Delivering migrated dashboards before the removal of competitor solution from production, which has been achieved using 2 different approaches: manual migration for some (too complex to be migrated in other manners) and a layer of conversion (data and drilldown links) for the others. The development of a sample open-source app, made in Vue3 - Logscale-to-widgets data integration and some dashboards refining chore **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The migration was scheduled in batches, with clients that are being migrated in chunks. Required underlying code and manually migrated dashboards needed to be released before the first chunk of clients started using it. The product has met all of our quality and security requirements and received positive feedback.Describe their project management. Did they deliver items on time? How did they respond to your needs?The frontend developer from Neoteric has worked as a part of our team, and we handled project management in-house. The developer was very responsive, the communication was really great. We have met the deadline without any delays, enabling our clients to use the product as planned.What was your primary form of communication with Neoteric?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The people. Neoteric employs great people who seek to understand problems and get started with finding solutions immediately.Are there any areas for improvement or something Neoteric could have done differently?None. Neoteric has been a great partner! --- #### Custom Software Development for Fitness App **The Project** - Services: Application Testing, Custom Software Development, Mobile App Development, UX/UI Design - Project size: Confidential - Project length: Oct. 2022 - Mar. 2023 **Project Summary**: Neoteric developed a customized section for a fitness studio's booking app to deliver personalized personalization. They also provided testing and launch-readiness services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Life Flow Fitness LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 30, 2023 **Feedback Summary**: Neoteric’s work has been met with positive acclaim. The team is efficient, hardworking, and on top of the ball. ""Everyone who worked on my project added to the positive outcome, often in unexpected or original ways."" **BACKGROUND** Please describe your company and position. I am the Founder of Life Flow Fitness LLC Describe what your company does in a single sentence. We are a fitness studio company that offers a program of different classes, personalized algorithmically to provide a technology-enhanced, comprehensive fitness solution for each member. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Neoteric to accomplish? Create a customized section for the Mariana Tek booking app to deliver personalization Collaborate in the development of our algorithm Coordinate testing and launch-readiness with Mariana Tek **SOLUTION** How did you find Neoteric? Referral Why did you select Neoteric over others? Great culture fit, Referred to me, Other What was the size of Neoteric’s team? 2-5 Employees What was your primary form of communication with Neoteric? In-Person Meeting, Virtual Meeting, Email or Messaging App Describe the scope of work in detail. Please include a summary of key deliverables. Kickoff - In-person workshop Algorithm development Coding in Mariana Tek test environment UX/UI design Usability testing Revisions and finalization Deliverable: Working 5th tab for Mariana Tek booking software, ready to implement when studio opens **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Successful usability test cases Approval by Mariana Tek technical resources Describe their project management. Did they deliver items on time? How did they respond to your needs? Highly structured sprint, with weekly check-ins on both project details and budget Flexibility and adaptability as project progressed, with revised timeline and budget shared at each change in project parameters Especially insightful because of their broad experience in the fitness technology industry, and their openness to sharing ideas, contacts and industry news What did you find most impressive or unique about this company? I had worked with technology providers in Europe twice in the past, but never with the ease and collaborative spirit I found at Neoteric. Everyone who worked on my project added to the positive outcome, often in unexpected or original ways.   In the end, I visited their office in Poland twice, each time conducting an intense, highly useful team meeting. Thier style of collaboration is refreshing and very impactful. Are there any areas for improvement or something {provider_name} could have done differently? None that I can think of. The project ran flawlessly. --- #### Custom Software Dev for AI Software Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: July - Dec. 2022 **Project Summary**: An AI software company hired Neoteric for custom software development. The application utilizes native iOS and Android security measures and includes custom-designed educational modules and a testing system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Aegis Consent - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 20, 2023 **Feedback Summary**: The client has received positive internal feedback on the software and has landed a beta program with an academic institution. The team from Neoteric adapted to changes throughout the engagement, quickly solved bugs in the QA process, and was proactive about offering actionable solutions. "“We were impressed that they could deduce what we wanted and deliver beyond our expectations.”" **BACKGROUND** Introduce your business and what you do there. I’m the owner of an AI-driven software company called Aegis Consent. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We were looking for a company with a decent amount of AI experience in development, specifically deep learning. We don’t harvest user data, but we understand there’s an inherent value in training AI with this data, which our users also understand. We hired Neoteric to develop a slurred speech identification AI. **SOLUTION** What was the scope of their involvement? The software was built from scratch; we gave them a spec sheet and a technical definition sheet and discussed everything else with them. Neoteric developed the UX/UI for our flagship application in parallel with the AI.  We focused primarily on security using the native facial ID on iOS and Android as well as the PIN because the app had to be convenient while maintaining the utmost security. We went with minimal login security and maximal use security, meaning before users started documenting consensual encounters, we used our AI software to verify that the person giving consent was who they said they were using their voice pattern. Other key features included the custom-designed layout of our educational modules. These were animated videos that we had produced in-house alongside the framework for our quiz and testing system. Neoteric also had digital artists that created all the renderings, designs, and font types for us.   We have a strict 100% pass requirement, and Neoteric created custom software to randomize the tests and ensure that after someone failed to reach 100%, the curriculum reset and forced users to rewatch all of the videos. Neoteric used Strapi on the backend admin panel, which makes it easy for us to change the app on the fly. They’re handling extended maintenance.  What is the team composition? We had 6–8 people assigned to the project throughout our engagement. This included UX/UI developers, designers, a liaison, a lead coder, a QA person, and a person that handled the financial side.  How did you come to work with Neoteric? We’d done a lot of research beforehand and were starting from the ground up and needed a company that would fit our flexible research needs. We found Neoteric on Clutch, and after vetting a few other companies, they were the only company that seemed to meet all of our specific needs within our very strict timeline.  How much have you invested with them? We spent roughly $550,000.  What is the status of this engagement? We worked together between July–December 2022. We’ve finished the first version's development, but plan on developing further programs once we have more funding. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We’re still pre-revenue and don't have any metrics beyond consumer engagement, but we’re about to start a beta program with an academic institution. The crispness of the aesthetic is partially why we were able to obtain the beta program.  We’ve had a high level of satisfaction with our executives and partners. Some of the employees within our companies had a few notes about optimization, so we shuffled some pages and options within the app, but for the most part, it has been received very well. We’ve reached a 96% degree of certainty with a sample size of 500 people; we expect that number to continue to grow in accuracy with more users. Everything they built has met our expectations.  How did Neoteric perform from a project management standpoint? During development, there were instances when staff changes occurred, but Neoteric was very quick to respond and shouldered the financial responsibility of getting people up to speed.  We had weekly Zoom meetings at the start of the week and communicated via Slack. When the project got larger, we met twice weekly over Zoom and used Jira for project management.  We had two bugs that did not impact the app's functionality, one of which was discovered by Neoteric’s QA department. The bug was handled in the background, and Neoteric pushed an update. The other bug revolved around profile pictures, and Neoteric reported that the bug was completely server-sided.  What did you find most impressive about them? They took the time to get to know our company and went very in-depth with their research to understand where we were coming from. Whenever we ran into issues or potentially new technologies we could use, they took it upon themselves to develop a prototype or a mock-up to suggest to us. We were impressed that they could deduce what we wanted and deliver beyond our expectations.  Are there any areas they could improve? We were satisfied with everything they did.  Do you have any advice for potential customers? Have an executive summary of the service you’re hoping to offer and a mock-up of an app or software. That will cut back on the earlier parts of development and save time in the long run because Neoteric can understand your vision more easily. --- #### App Development & Optimization for Fitness Company **The Project** - Services: Custom Software Development, Mobile App Development - Project size: Confidential - Project length: June 2022 - Ongoing **Project Summary**: Neoteric provides app development for a fitness company. A marketing agency offers suggestions for the optimization and refinement of the app, and Neoteric implements the changes using GitHub and Ionic. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & CEO, Breakletics - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 12, 2022 **Feedback Summary**: The client is delighted with Neoteric’s development work, thanks to which they’re ready to start scaling the app. The team excels at project management; they deliver on time, stick to the budget, and adhere to schedules. Their communication skills are outstanding and a distinguishing factor. "“We have a very professional partnership with them.”" **BACKGROUND** Introduce your business and what you do there. I’m the co-founder and CEO of Breakletics. We invented a fitness workout concept and now teach licensed instructors how to give classes. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We published an application and had a new partnership with a marketing agency to help us with it. They provided consultancy on refining and optimizing the app, so we needed a new development team that could implement the changes they suggested. **SOLUTION** What was the scope of their involvement? Neoteric provides app development services for us. Our marketing agency offers optimization ideas and creates the design. Then, Neoteric implements the changes to the app. The team uses GitHub for the code and Ionic as a framework.  What is the team composition? We’ve worked with six teammates from Neoteric: three developers and three project managers.  How did you come to work with Neoteric? They messaged me on LinkedIn while on a business trip in Berlin. We met, and that’s how I got to know them.  How much have you invested with them? We’ve invested €10,000–€20,000 (approximately $10,000–$20,000 USD).  What is the status of this engagement? We started working together in June 2022, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We’re happy with Neoteric’s development work and ready to start scaling the application. We don’t have metrics yet; we’ll have some KPIs soon.  How did Neoteric perform from a project management standpoint? Their project management is really good, and they deliver on time and within the budget. I’m happy with how they communicate and adhere to their schedules. Overall, we have a very professional partnership with them. As for communication tools, we’ve met in person and regularly use Google Meet. Sometimes, we also use Slack and WhatsApp. What did you find most impressive about them? I’m impressed with Neoteric’s communication. This aspect is really important to me, and it’s where they’ve excelled.  Are there any areas they could improve? They could be a little cheaper. However, ultimately their price is worth their performance. --- #### API Development for Software Development Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: June - Aug. 2022 **Project Summary**: A software development firm hired Neoteric to develop an API connecting their software to one of their partner's systems. They created the first API connection, built all API-related features, and fixed bugs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO & Co-Founder, Accolade Pro - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 26, 2022 **Feedback Summary**: Neoteric completed the project within eight weeks. The new API connection enabled the client to help their customers in their daily work and grow their customer base. Moreover, the vendor proactively proposed solutions to issues. They also used Slack and Miro to ensure efficient project management. ""The team was able to adapt very quickly to our work approach."" **BACKGROUND** Please describe your company and your position there. I'm Accolade Pro COO and co-founder. I'm in charge of the development of the product **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric, and what were your goals? We need to connect our software with one of our partners through API. We hired Neoteric to do that job. The objectives of that connection is to enable more feature for our clients. **SOLUTION** How did you select this vendor and what were the deciding factors? We made a selection based on the experience on the field, the profile of the developers and their methodology Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The project last for 8 weeks. We had 2 weeks to setup and create the first API connection. Then there was 5 weeks to develop all the API related features and 1 week to finalize (fix bugs, tweaks). How many people from the vendor's team worked with you, and what were their positions? There were 4: 1 Business manager 1 Tech lead 1 Back-end developer 1 scrum master **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? With the API connection, we were able to help our clients on their daily work so it also allows us to grow our customer base. Describe their project management style, including communication tools and timeliness. The project management was kept by us. We were using Slack and Miro as project management tools. The team was able to adapt very quickly to our work approach. What did you find most impressive or unique about this company? The team is very responsive and agile. They are also proposing several solutions/approach to solve problems Are there any areas for improvement or something they could have done differently? They were very well organise and applied well the scrum methodology. I believe there is still some room of improvements in the problem solving. --- #### Website Design for Cloud Solutions Provider **The Project** - Services: UX/UI Design, Web Design - Project size: Less than $10,000 - Project length: Aug. - Sep. 2022 **Project Summary**: Neoteric designed a website for a cloud solutions provider. They worked on improving brand elements such as texts, UX, and color palettes to reflect the company's identity and services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, XTRA - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 14, 2022 **Feedback Summary**: The Neoteric team led structured steps that made up for a smooth workflow. They communicate effectively through Slack channels, demonstrating impressive responsiveness throughout. Their wide experience and high knowledge in web design and UX made them an ideal partner. ""They challenged us in a very productive way."" **BACKGROUND** Please describe your company and your position there. I am the COO of a Start-Up based in New York City. We are the #1 cloud solution that analyzes human motion and body composition through any device with a camera. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric? Our website was created 1 year ago and didn't reflect the company's identity nor what the company really does. This issue led many of our stakeholders (partners, advisors, investors) to confusion and needed to be addressed with supreme expertise. **SOLUTION** How did you select this vendor and what were the deciding factors? We had the pleasure to meet Neoteric in couple of industry events in US. We immediately saw in Darek, the company CEO, a deep domain of expertise. Furthermore, we demonstrated the same passion for innovation and strongly share the same views on all future trends affecting our industry. Describe the project in detail and walk through the stages of the project. After a series of discovery meetings, it was clear that our current webpage was leading any person outside the organization completely off track. Our company goal, vision, mission and product were hardly perceivable by looking at our old web page version. We decided to start drafting all milestones we wanted to address and clear in the new website from scratch - from text & UX, color palette, UI, etc.. After this first step we then looked at couple of website from some of our competitors or similar industry to spot if there were common patterns in the UX. Once these exercises were done, we started with the first lo-fidelity versions. We followed an iterative process whereby we adjusted the UI & UX any time we improved adjusted the messaging and text. The end result was as we expected a very good result. We have a new homepage that perfectly reflect what the company does. How many resources from the vendor's team worked with you, and what were their positions? In total 3 peple were involved in the project. From our side the COO & the Head Of Growth + 1 Designer from Neoteric. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The steps we followed were very structured and led us to the end result smoothly. Integration is easy and we decided to give it a team who often worked with Neoteric in few similar projects. How effective was the workflow between your team and theirs? The workflow was very efficient. We create few direct communication channels on slack and I must the response was incredible. What did you find most impressive or unique about this company? I was impressed by the knowledge around website design and UX. A field we were actually looking to fulfill with professional who had strong experience. They challenged us in a very productive way, leveraging their experience working with different companies on comparable projects. The experience was great. Are there any areas for improvement or something they could have done differently? Things can always be done faster, especially for start-ups. At the end of the day what matter is the end result and I have nothing to add on the latter. --- #### Custom Software Development for IT Services & Tech Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Feb. 2022 - Ongoing **Project Summary**: An IT services and tech company was looking for high-quality frontend engineers, so they engaged with Neoteric to supplement them with resources to supplement their web and custom software development efforts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CSO, Next Tomorrow - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 10, 2022 **Feedback Summary**: Thanks to Neoteric, the company is able to acquire high-quality designs and prototypes they can use to encourage investors. The team is highly collaborative, and internal stakeholders are particularly impressed with their ability to deliver their tasks in quick succession. ""Everything has been accomplished faster than expected, which I believe is the highlight of our collaboration."" **BACKGROUND** Introduce your business and what you do there. I’m the CSO of Next Tomorrow, an IT services and tech company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We hired Neoteric because we were having a hard time finding frontend engineers for our project. **SOLUTION** What was the scope of their involvement? Neoteric helped us find and appoint a great engineer to realize our vision for the software build. They utilize JavaScript in the development process, and also provided us with a web designer to make improvements to the website. What is the team composition? We mainly work with around eight people from their team. How did you come to work with Neoteric? Neoteric was recommended to me by a mutual contact. How much have you invested with them? So far we’ve spent somewhere between $25,000–$50,000. What is the status of this engagement? Our ongoing partnership started in February 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They provide us with very nice designs as well as fully-functional prototypes of our products that we can pitch to investors, so we’ve been very happy with our partnership with Neoteric. How did Neoteric perform from a project management standpoint? The collaboration we have with their team has been great, so they work incredibly well from a project management standpoint. We initially didn’t have a clear picture of what we wanted to achieve, but they were able to swiftly gather the requirements for us and create a good iteration of our vision. We typically communicated through Google Meet and Slack. What did you find most impressive about them? We’re impressed with their ability to deliver their requirements with agility. Everything has been accomplished faster than expected, which I believe is the highlight of our collaboration. Are there any areas they could improve? We’ve experienced some communication breakdowns throughout our partnership but other than that, I don’t have any major complaints. Do you have any advice for potential customers? I would recommend working with them because they can do a good job of iterating your vision, especially if you don’t have a clear picture of your goals. --- #### AI Algorithm & Backend Support for Tech Company **The Project** - Services: BI & Big Data Consulting & SI - Project size: $50,000 to $199,999 - Project length: July 2019 - Feb. 2022 **Project Summary**: A tech company engaged with Neoteric for AI algorithm and backend support. The team delivered a functioning algorithm that enables the client's customers to find the best accommodations around the world. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Hotailors - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 31, 2022 **Feedback Summary**: Neoteric is able to produce an MVP that can help the company engage their customers better and provide them with the best results. The team was highly receptive from a project management standpoint and internal stakeholders were particularly impressed with their technical knowledge and expertise. ""They provided us with a lot of data, so it made it easier for us to work around the process."" **BACKGROUND** Introduce your business and what you do there. I’m the CTO and co-founder of Hotailors, a technology company that provides services for SMEs through a 24/7 customer service platform. This platform helps our clients find the best transportation and accommodation services globally. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We were looking to develop and implement an algorithm to help our customers find the best hotels around the world. **SOLUTION** What was the scope of their involvement? Neoteric helped prepare an AI algorithm that can calculate the parameters and distance of hotels in a certain location. What is the team composition? We mainly worked with a project manager, AI engineers, and backend developers who prepared our API. How did you come to work with Neoteric? Our CEO met Neoteric’s CEO at an event, and they started talking about a potential cooperation. We decided to hire them based on their competitive pricing and technical expertise. How much have you invested with them? We invested about $80,000. What is the status of this engagement? The project ran from July 2019–February 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Neoteric was able to deliver a working MVP and through that, we found an early adopters group to determine which algorithm works best for us moving forward. How did Neoteric perform from a project management standpoint? They performed well from a project management perspective and we typically interacted through Slack and Google Workspace. What did you find most impressive about them? We were impressed with their industry knowledge and experience in the travel sector. They provided us with a lot of data, so it made it easier for us to work around the process. Are there any areas they could improve? I can’t think of anything they need to improve on. Do you have any advice for potential customers? I don’t have any specific advice, but I would like to highly recommend them to anyone looking for their type of service. --- #### Custom Software Dev for Fitness Tech Company **The Project** - Services: BI & Big Data Consulting & SI, Custom Software Development - Project size: $50,000 to $199,999 - Project length: Dec. 2021 - Mar. 2022 **Project Summary**: Neoteric helped a fitness technology company make the necessary improvements to their AI-powered product. Key technologies used were JavaScript and React Native. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Fitness Tech Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 10, 2022 **Feedback Summary**: Thanks to Neoteric's support, the client received a functioning model of their product in less than three months — more importantly, it met all of their requirements. The team ensured a seamless experience by meeting all deadlines, communicating updates frequently, and adjusting when needed. ""We were impressed with their flexibility, adaptability, and technical acumen."" **BACKGROUND** Please describe your company and your position there. I'm the CEO of a fitness tech start up **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric? We hired Neoteric to help us improve a product that assesses human fitness performance based on a video feed **SOLUTION** How did you select this vendor and what were the deciding factors? Neoteric was recommended to us by several acquaintances with their own start up. We decided for them based on their good understanding of the project from the onset, and their flexibility in terms of our initial engagement terms while we evaluated the quality of their services Describe the project in detail and walk through the stages of the project. The project remains confidential, but the phases included: - Initial assessment of the problem - Data availability assessment - Proposed approaches, weighed by quality of the output and feasibility - Phase 1: simple deterministic model - Phase 2: complex deterministic model (multiple level 2 and 3 parametres, conditions, etc) How many resources from the vendor's team worked with you, and what were their positions? 7 people, including data scientists, data engineers, React Native and JavaScript developers, and analysts **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We got a functioning model after a period of 2.5 months. This model accounts for edge cases, is ready for production, and correctly fits with front end product requirements How effective was the workflow between your team and theirs? The team kept us constantly updated and responded to our queries, pivots and deadlines in a timely manner. What did you find most impressive or unique about this company? We were impressed with their flexibility, adaptability, and technical acumen — we felt we didn't have to dumb our product requests down no matter how complex Are there any areas for improvement or something they could have done differently? The only criticism from our side is that we would have appreciated more product thinking from their side, as opposed to the more data science-led approach that required more direction from our side --- #### Full Stack Development for Education Tech Startup **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: July 2021 - Ongoing **Project Summary**: Neoteric provides full-stack development support for an education technology startup. They work both on the front- and backend processes of the firm’s platform using languages like TypeScript and React.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Edtech Company - Industry: Education - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 30, 2021 **Feedback Summary**: The company has been happy with Neoteric’s work. The team takes ownership of the engagement and is highly receptive to feedback from the client. They’re great at finding solutions to problems that arise, and they’re also highly responsive. Overall, they serve as an essential part of the startup.  "“They’ve been truly active in the relationship, which I highly appreciate.”" **BACKGROUND** Introduce your business and what you do there. I’m the CTO of a company that builds a platform for large enterprises to manage their learning programs. We help their learners self-manage their learning experience; they also undergo formal learning with different content providers. Essentially, our clients are growth-minded organizations, and our software helps them learn. We also help their managers follow up on metrics around their investment in learning time. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? As a young startup in a competitive market, we need to move fast to scale up. We need to find markets and build things quickly. As a result, we’ve brought in Neoteric to help staff up our team. For context, we’ve used other suppliers and software houses before, but we’ve had huge problems with our own recruitment efforts.  **SOLUTION** What was the scope of their involvement? We use Neoteric to help us build features within our platform; they’ve been involved in creating many front- and backend features for our product. We’re constantly running experiments in an agile fashion. Examples of the work they’ve handled include user management and reports of learner flows. Overall, they comprise roughly 30% of our total development capacity.  We’ve also had smaller engagements with Neoteric, where they’ve brought in external expertise. The team has also run a few workshops for us, teaching us about integrations within our teams while offering architectural guidance. In other words, Neoteric serves as our long-term contractors with consultants coming in for specialized engagements.  What is the team composition? We mainly work with three people from Neoteric, and they’re all full-stack developers. They mainly work with TypeScript and React, along with MongoDB servers.  How did you come to work with Neoteric? Our company talked to many vendors to find a team capable to help us. At one point, we engaged Neoteric and 2–3 other software houses at the same time. Neoteric stood out as the team that was easiest to manage. Their resources were easy to talk to, and they managed their retention rates better than their competitors. Simply put, we chose them because of their stability and the ease of working with them; they could quickly iterate the right profiles and locate the right resources.  How much have you invested with them? We’ve spent around $250,000.  What is the status of this engagement? We started working with Neoteric in June 2021, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We don’t have many hard success metrics, but the metrics we do have are fairly standard. Our team checks the code’s health and gives overall feedback for Neoteric’s work. I can also be fairly hands-on since we’re a small team. What’s been truly nice about them is their strong sense of ownership.  Moreover, their resources are also receptive to feedback, and they’ve been active participants in the coding process. The team actively shares what they know. Every time a problem happens, they step up and dig into the matter. From that perspective, Neoteric has served like our true employees.  How did Neoteric perform from a project management standpoint? Neoteric has been highly communicative. While we do our own delivery management, their team is good at following up and participating. They tell us when estimates seem inaccurate and then find reasonable solutions. They contribute to the making of highly sensible plans. On top of that, hitting deadlines and critical delivery goals has never been a problem for them.  For project management tools, we use Jira for everything. We track every issue using tickets. Our teams also use Jira for communications and standups. Meanwhile, the complete code review happens on GitHub. Most of our communications happen openly and transparently. Their resources also quickly adapt to our way of working and communications.  What did you find most impressive about them? The account manager that Neoteric has assigned to us has been truly easy to talk to and approachable. We never have to wait for an answer. If there’s an issue and we send him an email, we receive a quick answer. He’s always ready to hop on a call with us.  Moreover, their team gives us a nice heads up when things need to change for any reason. Overall, they’ve been truly active in the relationship, which I highly appreciate.  Are there any areas they could improve? No, there aren’t any. The problems we’ve had are due to external circumstances, and Neoteric has been a nice partner.  Do you have any advice for potential customers? Spend the time upfront to talk about your culture. Don’t focus solely on technology; they’re good at that, but they also have a wide range of personalities that can match your requirements. In our case, we need people who are strong at everything. On top of that, when they present you with profiles, don’t be afraid to give feedback because they’re super receptive. --- #### Custom Software Dev for R&D Engineering Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: July 2021 - Ongoing **Project Summary**: An R&D engineering company was looking to develop an intricate and fully-customizable ERP system for internal use, so they engaged with Neoteric for their custom software development services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Owner, Nanoramic - Industry: Energy & natural resources - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 11, 2021 **Feedback Summary**: While quantitative results can't be measured at the moment, the end product that Neoteric developed has been successfully implemented in the company's facilities, which has been met with positive reception. The internal stakeholders are particularly impressed with the quality of their deliverables. ""The Neoteric team has a good sense of responsibility, professionalism, and they’re always quick to respond."" **BACKGROUND** Introduce your business and what you do there. I am a product owner at Nanoramic, a unique R&D engineering company in the US. Our focus is applying technology to the problems of the energy storage and thermal management industry. We develop cutting-edge materials, structures, and processes based on carbon composites, through which we’ve positioned ourselves as disruptive leaders in innovative, scalable, cross-industry technologies. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We have a complex business model that requires heavy customization and extension of our ERP based on Odoo open source ERP and a lot of AWS services. We needed a new application that was embedded in Odoo frontend and a stand-alone app for the second project. **SOLUTION** What was the scope of their involvement? Neoteric provides our team with custom software development and several other projects. The first project we completed was a workplace organization app based on "5S methodology" that uses a list of five Japanese words translated as "sort," "set in order," "shine," "standardize," and "sustain." We added "safety" as a sixth step. The purpose of the app is to boost situational awareness at our company. The app enables administrators to draw the areas of the facility and link corresponding areas in Odoo. The app helps to see the inspection status of each area, the percentage of its completion, and its score in a numeric value. Our ongoing project is the development of a performance management system for employees called Balanced Score Cards. The main intent of the app is quarterly strategy maps that show in real-time the status of a quarter. These are mapped to Balanced Scorecards that are tracking actual vs a Triade of targets (TTS - Threshold, Target, Stretch). It also allows the automatic collection of data from other apps, as well as manual collection. Regarding technologies, they used Angular, TypeScript, and JointJS for the application itself. Jasmine and Karma were used for unit testing, Cucumber for E2E tests, and GitHub for sharing CD. What is the team composition? We work with a senior software engineer, a software engineer, an intern software engineer, a QA engineer, and a scrum master. How much have you invested in them? So far, we’ve spent around $140,000 USD. What is the status of this engagement? We started working with them in July 2021, and it’s still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We don’t really have a means of measuring cost and time related so the project might be difficult to assess. However, the maps we’ve developed are posted on screens throughout the facility and so far, they’ve been effective when it comes to situational awareness. How did Neoteric perform from a project management standpoint? For the first project, we used Jira and Kanban, and implemented some scrum methods for the demos and planning sessions. For communication, we used Slack and Google Meet. For the second project, we’ve been fully using the scrum methodology, and the UI/UX designs and User stories are also provided by us. What did you find most impressive about them? We’re very impressed with the quality of their deliverables. The Neoteric team has a good sense of responsibility, professionalism, and they’re always quick to respond to our concerns. Are there any areas they could improve? I can’t think of anything they could improve on. Do you have any advice for potential customers? I would advise people to work with them. --- #### Mobile App Translation for Athlete SaaS Platform **The Project** - Services: Custom Software Development, Mobile App Development - Project size: Less than $10,000 - Project length: Aug. - Sep. 2021 **Project Summary**: Neoteric is redeveloping a cross platform HTML5 mobile app for an athlete SaaS platform. The client aims to support Spanish translation throughout the platform. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Head of Engineering, Athlete SaaS Platform - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 23, 2021 **Feedback Summary**: Neoteric's project is being used in multiple Spanish-speaking countries. The vendor provided a lean and agile methodology that provided high-quality work in the fastest time possible. They were also flexible towards the client's needs. ""Neoteric is clearly a very well-oiled machine. They're very experienced in completing outsourced projects."" **BACKGROUND** Please describe your company and your position there. I am the Head of Engineering of a Software Company **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric, and what were your goals? We hired Neoteric to redevelop the codebase of our cross platform HTML5 mobile app to be localisable. Previously this app was only available in English and our aim was to support Spanish among other languages **SOLUTION** How did you select this vendor and what were the deciding factors? By word of mouth alone, I had heard brilliant things about Neoteric in terms of the quality of work they produce and the cost effectiveness of that work Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We worked with the Neoteric team to identify the specific areas of the app that would need localising and the order in which that localisation should occur. After that, the Neoteric developers were very diligent in ensuring that each specific feature was delivered fully localised by moving onto the next one. This enabled us to provide our users with phased localisation updates quickly How many resources from the vendor's team worked with you, and what were their positions? A Scrum Master, Lead Developer and a second developer **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our app is now being used in multiple Spanish speaking countries and is helping us widen its reach globally Describe their project management style, including communication tools and timeliness. Project management style was very lean and agile focused on getting the work done to a high quality in the fastest time possible. Main communication tool was Slack What did you find most impressive or unique about this company? Their ability to be flexible and estimate scope of work quickly Are there any areas for improvement or something they could have done differently? Neoteric is clearly a very well-oiled machine. They're very experienced in completing outsourced projects. Very impressed! --- #### Platform Development for Renewable Energy Firm **The Project** - Services: Custom Software Development, Web Development - Project size: $1,000,000 to $9,999,999 - Project length: June - July 2021 **Project Summary**: Looking to sell their products online, a renewable energy company tapped Neoteric to help them develop their platform. The vendor was chosen for this project thanks to recommendations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Technical Department Manager, Renewable Energy Firm - Industry: Energy & natural resources - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 20, 2021 **Feedback Summary**: The client did not share any specific metrics, but they were satisfied with the collaboration. Neoteric patiently guided the client throughout the entire process, making sure they understood everything that was happening. The team also impressed with their strong communication and management skills. ""Their team communicated well, and they always helped me find the best solution."" **BACKGROUND** Please describe your company and your position there. I am purchasing and technical department manager. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric, and what were your goals? Cooperation with Neoteric was needed to build platform to sell our goods online **SOLUTION** How did you select this vendor and what were the deciding factors? I've chosen it via recommendations Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Neoteric was very clear on every step and it was really helpful for me who is not inside the IT development culture. We made some case studies and they run workshops with me so we could find solution for my case. How many people from the vendor's team worked with you, and what were their positions? I worked with the whole team I don't remember what they were responsible for but for sure there was someone for developing, integrating with my system, for graphics and someone from sales **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? I don't have any Describe their project management style, including communication tools and timeliness. The project management style was very modern, they were really up to find my way of thinking. If they couldn't get it one way they were trying another one. About tools, they used some to show me online the pipeline of our steps together. It was great to do it online while we had issues meeting each other together. What did you find most impressive or unique about this company? Their team communicated well, and they always helped me find the best solution. Are there any areas for improvement or something they could have done differently? I don't see any, Maybe if we would work on more projects --- #### Web App Dev for Supply Chain Risk Tech Firm **The Project** - Services: Web Development - Project size: Confidential - Project length: June 2020 - Ongoing **Project Summary**: Neoteric spearheads the implementation of backend solutions for a risk management firm's web app. Some of their integral tasks include machine learning programming, data integration, and database architecture. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Supply Chain Risk Tech Firm - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 8, 2021 **Feedback Summary**: Equipped with dependable development skills and a thorough understanding of their client's needs, Neoteric has helped the firm accomplish all the deliverable gates they've set, including their MVP implementation. The team is keen on adapting to timeline changes, ensuring a smooth collaboration. ""They take our business seriously, and we’re always reminded of that through their transparency and accountability." " **BACKGROUND** Introduce your business and what you do there. I’m the CTO of a supply chain network risk management company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We needed their team to help us develop our web application. **SOLUTION** What was the scope of their involvement? Neoteric has aided us from the prototype development to the implementation of our progressive web app solution. We’ve appointed them to work on the backend of our app and coordinate with our frontend developers. Neoteric’s resources mainly work on machine learning programming, data integration, and database architecture. Additionally, one of their teammates has served as my product owner proxy. We worked together in identifying business requirements and tracking all tasks to ensure that they’re well-defined and built into our development cycle. What is the team composition? We work with one senior and one software engineer, one QA engineer, two AI engineers, and a product owner proxy. How did you come to work with Neoteric? We did thorough online market research and found Neoteric’s team. They were also recommended to us by a colleague. Upon reading positive reviews and client testimonials, I found their team to be the right fit for our company. What is the status of this engagement? We kicked off the engagement in June 2020, and it’s still ongoing. We’re now nearing the production readiness phase, and I’m planning to keep Neoteric on contract for the post-production stage as well. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Neoteric is definitely one of the best software development contractors that I’ve worked with over the past 20 years. We set target deliverable gates that were vital in preparing demonstrators for our key customers, one of which was our MVP. Neoteric has helped us meet all the gates that I’ve plotted out in our timeline. Their team has been an integral part of our success, and I’m looking forward to meeting more business milestones with their help. How did Neoteric perform from a project management standpoint? We mainly use Taiga and Jira as our project management tools. Neoteric utilizes an agile methodology in delivering the development solutions that we need. From a project management perspective, their team effectively meets our deadlines and expectations.  Additionally, they swear by a steady workflow that allows them to pace their tasks accordingly, depending on urgency and priority. This is important to us because there are instances wherein we need some deliverables to be expedited. If not handled well, those sudden alterations can affect our development cycle, but Neoteric is keen on making sure that our flow is not disrupted and any timeline disruptions are minimized. What did you find most impressive about them? Neoteric is a very reliable team — their responsiveness to deadlines is integral in the success of our project, and they never fail to deliver. They take our business seriously, and we’re always reminded of that through their transparency and accountability. Overall, I can confidently say that their professionalism and team ethics are both at a very desirable level. Are there any areas they could improve? Neoteric has effective and affordable services — I honestly don’t think there’s an aspect of the project that they could’ve done better or differently. Do you have any advice for potential customers? Be upfront in outlining your goals and expectations. Neoteric is a very accountable and reliable team, so they’ll appreciate it if you relay everything you need them to do from the get-go. --- #### Custom Software & Mobile App Dev for IT Solutions Company **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - Feb. 2021 **Project Summary**: An IT solutions company hired Neoteric to provide various development services. This included project planning, UI/UX design, custom software and mobile app development, and system maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Development, IT Solutions Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Apr 26, 2021 **Feedback Summary**: Neoteric successfully delivered high-quality solutions on time, exceeding the client's expectations. A helpful partner, they went the extra mile to explain technical matters in a simple way. Their excellent communication and project management skills ensured a fruitful engagement. ""The engagement of team members in the project was most impressive." " **BACKGROUND** Please describe your company and your position there. We are small spin-off of a bigger company. I am responsible for business development of the new concept. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric, and what were your goals? Our goal involved building a customized software from scratch. That included also application on mobile devices. **SOLUTION** How did you select Neoteric and what were the deciding factors? We found the company on Clutch. Our first decision to include Neoteric on the short list of potential partners was based on the reviews. Then, we checked the cases and software examples developed by Neoteric to make sure they would be able to quickly grasp our industry specifics. Then, excellent customer service persuaded us that Neoteric is trustworthy. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Scope of work included a wide spectrum of services - starting from project planning and workshops at the beginning, through design (UX/UI phase), until the release and moving all parts of the infrastructure to the final destination. We also use maintenance of the system. How many people from the vendor's team worked with you, and what were their positions? 1 FE developer, 2 BE developers, 1 scrum master, 1 senior developer, 1 UX/UI designer, 1 customer service, 1 PO proxy. Excellent team, performed at the highest level without exceptions. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The team worked so well we decided to set up a maintenance contract with them. The team managed to deliver all goals on time and at top quality. Describe their project management style, including communication tools and timelines. The communication and project management style were very professional. On the daily basis we used JIRA and Slack. The team members responded to posed questions very fast and with enough clarification. I recall summary calls (backlog refinement) being very positive due to delivered results. The team members' engagement in the project was visible from day 1. What did you find most impressive or unique about this company? The engagement of team members in the project was most impressive. Aside from being IT experts, all project members were very helpful, open and managed to explain technical matters to non-IT people in accessible manner. Also, during the cooperation one could sense a good understanding and energized, positive atmosphere among project team members. Are there any areas for improvement or something they could have done differently? Design phase could have gone smoother. --- #### Custom Software Dev for Online Gaming Portal **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: July 2020 - Ongoing **Project Summary**: Neoteric provides full stack development services to build a four-player chess game for an online gaming portal. Using Java, Springboard, and React, they developed the platform and built the rules engine. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Product & Engineering, Online Gaming Portal - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 22, 2021 **Feedback Summary**: Neoteric conducted extensive research to produce the engine, which demonstrated commitment to the project. The team provides essential services that facilitate the platform’s successful delivery. Enabling effective collaboration, they adapt to changes and engage additional resources to execute them. ""Neoteric has great communication, so they’re always available and quickly respond to us." " **BACKGROUND** Introduce your business and what you do there. I’m the head of product and engineering for an online gaming portal. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We needed to build an online platform that would allow users to play a chess-inspired game with four people. **SOLUTION** What was the scope of their involvement? We passed the design to Neoteric, and then their team made the game’s rules engine to make it more robust. We provided them with most of the research, but they also conducted R&D around the engine. Their team took pointers from us too. After creating the rules, they began developing our platform. Neoteric built the backend in Java and Springboard services. They developed the frontend in React, and the platform’s deployed on AWS. Their team is nearly done building the platform, so only a couple of pieces remain. We’ll have an internal tournament soon. What is the team composition? At any given point, we’re working with four people from Neoteric. We, in total, have worked with 10 people on their team. How did you come to work with Neoteric? I initially researched different vendors, but a friend ultimately recommended Neoteric. I had a decent experience working with them on another project and then reached out to them about collaborating on this one. We had a couple of conversations with their sales representatives and agreed on a six-week trial. After six weeks, we were happy with their progress and decided to extend the contract. How much have you invested with them? So far, we’ve spent between $100,000–$250,000 on their services. What is the status of this engagement? We started working together in July 2020, and our partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Neoteric is a critical player in this project. This project is in a complicated niche, and their team did extensive R&D for it. They're a trusted vendor who makes a significant impact. As a playable game is a minimum for receiving user feedback, we don’t have any yet. How did Neoteric perform from a project management standpoint? We have a shared Slack channel, so everything’s transparent. For paperwork and contract-related topics, we communicate via email. I also meet with the team twice a week. We follow a Scrum methodology and run against weekly sprints. Sprint planning reviews take place every Tuesday and Thursday, and there’s a backlog grooming session. I’m satisfied with how their team manages the project. When we decided to take a couple of different directions, Neoteric rolled with the changes and didn’t fuss about them. They initially set a structure and have adapted it as our circumstances have changed. What did you find most impressive about them? Neoteric has great communication, so they’re always available and quickly respond to us. When their team didn’t have a specific skill set related to the back engine, they found and brought someone with that expertise on board. They’re flexible and provide great customer service. Are there any areas they could improve? There was a bit of turnover that caused a stop-and-start effect due to onboarding new people. As we changed requirements multiple times, the turnover was partially our fault. However, Neoteric could’ve handled it better. Do you have any advice for potential customers? I recommend working with Neoteric. It’s important to know what you want and be transparent. Their team’s responsive to feedback, so they’ll respond to your honestly. It’s also valuable to be able to look ahead about two months. --- #### Custom Software Dev for Chat-Commerce Platform **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Mar. - Jan. 2021 **Project Summary**: A chat-commerce platform hired Neoteric to help integrate the Facebook app into their system. The team configured the app, modified the code, performed the overall testing, and provided the documentation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & CTO, Gizmi SA - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 31, 2021 **Feedback Summary**: Neoteric was able to help the client run the app on their system seamlessly. The team's project management was good. Google Meets was utilized for meetings and discussions of possible solutions. They communicated daily using Slack as their main communication tool. ""The most important factor for us was Neoteric's proactive attitude." " **BACKGROUND** Please describe your company and your position there. I am co-founder and CTO at Gizmi - a chat-commerce platform created to help selling digital goods via chat apps. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric, and what were your goals? We had problems configuring and integrating facebook app with our system and external provider Smooch. We struggeled both with app review permissions and changing our source code as well. Our goal was to receive approval of required facebook app permissions and sucessfully integrate it with our platform. **SOLUTION** How did you select Neoteric and what were the deciding factors? We came across Neoteric during our search for IT solutions provider via linkedin and IT platforms. We ended up with four companies. All of them were informed that this task is time sensitive and crutial to our project in terms of our alfa-launch schedule and investor relations. The most important factor for us was Neoteric's proactive attitude. After the initial talks and signing NDA they started with thorough review of our code and previously configured facebook app, and came up with a propable solution within one busienss day. And that was their time and resources investment - becouse we were not charged for that initial audit. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They deployed testing environment to understand the scope of the problem and to design and test all implemented changes. They configured facebook app and helped preparing descriptions and materials for app review They modified the code to address the error occuring while connecting facebook account with our platform They performed overall test of the implementation using both test accouns and real user accounts. They provided documentation that described the scope of works and will be added to our platform documentation. How many people from the vendor's team worked with you, and what were their positions? There were 3 people involved in the project. Client Partner who assembled our dev team, managed legal arrangement etc Senior Software Developer who helped finding the isuues with our software and facebook app during the initial phase of cooperations, and Software Developer who worked with us on daily basis and made all the neccessary coding, testing and configuring. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We managed to deploy facebookapp within 1 business day and make other necessary coding and configuring in the next 3 days. Final tests and production deployment took place in 6th day of our coopoeration. Since then the app and the system runs seamingly Describe their project management style, including communication tools and timelines. The project management was very good, We used google meet for initial talks and while discussing possible solutions. On daily basis we communicated via Slack which is our primary communication tool. What did you find most impressive or unique about this company? We had access to our developer at our discretion during the project. The communaction was always great and fast, no hour-burning attitude - on the contrary - their proactiveness especially at the begining when they've found the solution before even starting the project, was the most impressive thing we have enountered on the IT market. Are there any areas for improvement or something they could have done differently? At this point I can't think of any improvement areas they should focus on. --- #### Development Projects for Global Development Organization **The Project** - Services: Custom Software Development, Web Development - Project size: Confidential - Project length: Apr. 2020 - Ongoing **Project Summary**: Neoteric collaborated with an international development organization to deliver two apps: a skills assessment platform and a job readiness training app. They handled UX, development, AI, and algorithmic tasks.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Team Leader, International Development Organization - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Mar 8, 2021 **Feedback Summary**: Despite an accelerated timeline, the team delivered on time while impressing their partner across all pre-launch metrics. Their organization and structure fueled healthy and frequent communication across teams. They were focused on customer service and quickly became the client's preferred partner. ""I haven’t worked with another firm that matches their professionalism, quality of output, and reasonable costs." " **BACKGROUND** Introduce your business and what you do there. I’ve worked with Neoteric within the IT innovation team at my organization, where we have a sandbox innovation hub. I’m the team lead on these projects.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? They supported the development of a few prototypes. We liked their communication and work quality, so we hired them for the next part of the project. **SOLUTION** What was the scope of their involvement? There were two main projects. The first is a free app that facilitates a youth skills assessment. Youth users can complete tests and quizzes to receive feedback on their skills. We used their development and IT resources for that project. The second project is a readiness training platform for disadvantaged, unemployed youth. We’re currently working on building out the work readiness app.  Their work involved UX frontend design, development, algorithmic work, prototype builds, and AI tasks. We’re handling most of the design work in-house, but they’ve become a great sounding board for UX advice. They’re able to provide feedback and guidance as well.     What is the team composition? We have a main point of contact that assigns developers and teammates to our projects depending on our resource needs.   How did you come to work with Neoteric? They’re the main partner of the IT innovation team at my organization.  What is the status of this engagement? We started working with them around March 2020 and are still collaborating with them.   **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We were under a lot of pressure to deliver on a tight timeline, and they were able to meet our deadlines. That was remarkable and seemingly impossible. We’re just starting to launch, but they’ve performed incredibly across metrics so far.  The final app will serve as an open-source tool, aiming to reach disadvantaged youth across developing countries to help them reach more opportunities. Their work will have a huge impact in tons of ways, so we’re looking forward to its launch.   How did Neoteric perform from a project management standpoint? They’ve been excellent, clear communicators. We meet either once or twice a week, and they have a clear way of structuring their work. When they go through the onboarding process, it’s very well explained. They also do frequent assessments to manage or pivot the project as needed. Their team is always making sure the project is running the best way it can. If there’s something wrong, they’re trying to pivot and improve.   What did you find most impressive about them? I haven’t worked with another firm that matches their professionalism, quality of output, and reasonable costs. They’re amenable to their clients and produce very high-quality work. I recommend them to everyone. If I had the opportunity to work exclusively with them, I would.   Are there any areas they could improve? Not at the moment. They’re doing great.  Do you have any advice for potential customers? As long as you communicate well and know what you want from them, they’re going to be able to deliver a great product. --- #### Patient Activities App for Mental Health Technology Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Oct. - Nov. 2020 **Project Summary**: A mental health technology company hired Neoteric to develop the frontend of a responsive web app using React. The project is the company's minimum viable product. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, thymia - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 15, 2020 **Feedback Summary**: Thanks to the efforts, skills, and proactive approach of the Neotric team, the company was able to achieve more than it was expecting. The solutions that the team provided during the project were a much better fit for the company's needs than the requirements that the company initially asked for. ""Excellent code quality and work ethics." " **BACKGROUND** Please describe your company and your position there. I'm the CTO of a mental health tech company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric, and what were your goals? Neoteric was tasked with developing the frontend of our MVP as a responsive React webapp according to existing branding and designs. **SOLUTION** How did you select Neoteric and what were the deciding factors? We have been screening several vendors in the space and Neoteric won the competition thanks to excellent communication and ability to quickly frame our needs. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They setup the frontend application from scratch handling everything from repo, CI/CD and automated code quality checks. The key deliverable is a responsive webapp implemented in React, styled according to our branding and designs and integrated with our backend which includes WebRTC components and a third party authentication service. How many people from the vendor's team worked with you, and what were their positions? There was 1 Software Engineer allocated full time and 1 Agile Delivery Lead to help with project managing; other resources helped overseeing the project. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Excellent code quality and work ethics. We achieved more than we were hoping to thanks to the technical skills and proactive attitude of the developer who explored and implemented solutions which are a much better fit to our needs than what was presented to him as an explicit requirement from us. Describe their project management style, including communication tools and timelines. Great project management, daily standups with weekly sprints (demo+retro+planning). Main communication channels: Slack for messaging and Jira for issue tracking. What did you find most impressive or unique about this company? Work ethics and proactive attitude. Are there any areas for improvement or something they could have done differently? Nothing that I could see. --- #### Software Development for Education Technology Company **The Project** - Services: Custom Software Development, Web Development - Project size: $50,000 to $199,999 - Project length: July - Dec. 2020 **Project Summary**: An education technology company engaged Neoteric for software development resources. The team designed and built an LMS to streamline learning experiences. They used technologies including React and Angular. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Education Technology Company - Industry: Education - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 26, 2020 **Feedback Summary**: Neoteric successfully delivered a functional application to facilitate growth. The team was communicative and steadfastly followed the project’s timeline. A reliable partner, the team will continue to be a resource for resolving a few bugs that arise from external influences. ""It’s easy to talk with the Neoteric team. They want to help in any way possible." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of an education technology company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We needed to speed up software development. **SOLUTION** What was the scope of their involvement? Neoteric built an LMS (learning management system) that allows users to track students’ learning. The software enables us to directly sell to universities and provide students with a unified learning experience. Neoteric worked on the web application from start to finish, providing full documentation, mockups, and wireframes. Their team used different frameworks including React and Angular to program the application. What is the team composition? I worked with a QA analyst, three frontend engineers, two backend engineers, and a scrum master. How did you come to work with Neoteric? I found them on Clutch and chose them because they effectively communicated when we outlined the project before starting the development process. How much have you invested with them? We’ve spent about $150,000 on their services. What is the status of this engagement? The project started in July and ended in December 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  It was successful. Although there are a few bugs resulting from an editor, it’s a great start that we can work with moving forward. Neoteric will help us address those bugs by switching out the license code. How did Neoteric perform from a project management standpoint? We used Slack and Jira to communicate. In terms of communication and meeting deadlines, their team was great. What did you find most impressive about them? It’s easy to talk with the Neoteric team. They want to help in any way possible. Are there any areas they could improve? It would help to plan more on the earlier side of the engagement. Do you have any advice for potential customers? Dedicate time to allow the developers to plan and research the project early on. --- #### Staff Augmentation for Athletic Training Platform **The Project** - Services: IT Staff Augmentation - Project size: Confidential - Project length: Apr. 2019 - Ongoing **Project Summary**: Neoteric is the development partner for an athlete training platform. They provide dedicated team resources that have built a backend platform, management interface, consumer website, and iOS and Android apps. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Digital, Athletic Training Platform - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 5, 2020 **Feedback Summary**: Internal stakeholders are pleased with Neoteric’s contributions to the project, emphasizing their role as a partner. The team is flexible, talented, and collaborative, working together with the team to elevate the product to the next level. Customers can expect a smooth, successful engagement. ""Neoteric has an excellent ability to adapt and evolve. They’re incredibly good at solving problems." " **BACKGROUND** Introduce your business and what you do there. I’m the head of digital for an athletic training platform. We primarily focus on digital subscriptions to our training programs. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We’ve worked with Neoteric from the very beginning of our company to establish a digital development and engineering team. **SOLUTION** What was the scope of their involvement? Neoteric came on board for large-scale staff augmentation, who’s our core engineering team. We were looking to build one backend platform that supported a multi-device website, a native iOS app, and a native Android app.  We also had a number of third party integrations that we needed to connect with and think through very closely, which was fairly complex. We needed our centralized backend system to really be the coordinator for all the services and all the platforms. What is the team composition? We’re working with about 12 people right now. How did you come to work with Neoteric? We found them through a web search. We vetted multiple of-shore and nearshore companies that could provide this type of service, and eventually ended up going with Neoteric. What is the status of this engagement? We’ve been working together since April 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We don’t have a lot of metrics to share, because they were with us when we launched the company. However, anecdotally, we’re pleased. Neoteric is our core team, and they’ve been incredibly good at adapting to our business needs. They’re very flexible.  Neoteric has also managed to fulfill our engineering needs across a lot of different disciplines. They’ve launched exceptional experiences that are high-profile consumer-facing digital products. They have steadily improved and evolved over time. They’ve met and exceeded our expectations. How did Neoteric perform from a project management standpoint? Our product manager is both an advocate for business needs, as well as for the team and their capabilities. It’s been incredibly helpful. The people who do the development work can keep as focused as possible on what they need to do, while I can keep informed and be flexible with the day-to-day needs of the business. We release things together multiple times per week, and we’re also on a very specific sprint schedule. Neoteric has been flexible and able to cooperate according to the needs of the project.  Working together has been seamless. Even though they’re working remotely, we have a clear team structure as far as what everyone’s roles are and what they focus on, as well as the leadership within the team. What did you find most impressive about them? Neoteric has an excellent ability to adapt and evolve. They’re incredibly good at solving problems. They’ve been able to tackle a lot of different types of challenges that we’ve thrown at them, and they do it well and they do it efficiently. Whether it’s a new type of integration, an infrastructure issue, or the strategic balance of resources, they take new challenges and execute on them very well. Are there any areas they could improve? There’s nothing that comes to mind. Do you have any advice for potential customers? Look at the team you hire as a group of individuals that each need to be assessed. You’re not hiring a company that’s going to step in and magically do everything you need — you have to work with the strengths and weaknesses of a group of individuals to build your team. --- #### App Development for Education Platform **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Mar. - June 2020 **Project Summary**: An educational platform partnered with Neoteric to develop an app that the company will enter into a hackathon. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, zDziecmi.pl - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 3, 2020 **Feedback Summary**: The Neoteric team was able to build the app prototype within four days, and it was simple, appealing, and intuitive. The company was very impressed that the project won two awards at the hackathon and was featured on Forbes Poland.  ""They are absolutely great!" " **BACKGROUND** Please describe your company and your position there. I am a CEO of zDziecmi.pl, first COVID edu-platform for companies, employees and their kids. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric? Application to provide possibilities to connect teachers and students. Tight hackathon schedule Under the hackathon rules, we only had 4 days to build an app prototype - starting with crystallizing the idea, through scoping, to development and design. New technology The hackathon required the projects to be developed with the use of one of Oracle’s technologies: APEX or OCI - both previously unknown to our team, which could be a major hurdle, especially given the challenging schedule. What were your goals for this project? Crystallizing the idea Before starting the development process, we needed to discuss the details with the ideator to list the requirements and prepare a plan of what had to be done to deliver a prototype. Building a prototype We were to develop a prototype of the app within the timeframe specified by the hackathon organizers. **SOLUTION** How did you select Neoteric? There were few companies which offered their help but Neoteric was a great team able to communicate well not only between themselves but also with the business. Describe the project in detail. Korki is an online platform that connects students and teachers. The prototype of the application was developed during the #IdeaHACK hackathon, addressing the issue of limited access to education during Covid-19 lockdown. To help students find tutors and get the support they need, no matter where they are, serial entrepreneur, Victoria Iwanowska, came up with the idea of the platform and joined forces with Neoteric developers and designers to build the prototype. What was the team composition? CEO of zDziecmi.pl and Neoteric Team: 2 developers, 1 designer **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Prototype built in just 4 days Our team managed to deliver a successful prototype in the previously unknown to them Apex technology. The app was simple, intuitive, and appealing - a good starting point to continue work on the project. 2 awards won The prototype our team built won 2 out of 3 awards at the #ideaHACK hackathon. The project was also featured in an article on Forbes Poland’s website. How effective was the workflow between your team and theirs? Absolutely terrific :) What did you find most impressive about this company? The possibility to focus on building prototype according to tough rules of hackathon. Are there any areas for improvement? They are absolutely great! --- #### Customer Portal Development for Cybersecurity Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2019 - Ongoing **Project Summary**: Neoteric developed a customer portal for a cybersecurity company. The team built the wen portal and provided UX designs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Software Architect, Cybersecurity Company - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 3, 2020 **Feedback Summary**: While the portal has not yet been launched, the results have received positive feedback from members of the internal team. Neoteric provides quality results and regular communication. The team is hard-working, driven, and knowledgeable.  ""Neoteric is a company with professional and passionate people focused on finding the best solutions." " **BACKGROUND** Please describe your company and your position there. I'm the software architect. We are a cybersecurity company providing services to SME clients. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric, and what were your goals? We needed a new customer portal. **SOLUTION** How did you select this vendor and what were the deciding factors? We talked to companies in Poland and Ukraine. Neoteric was from the start professional in their communication and approach and everybody knew what they were talking about. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We started with a meeting and a design session in their office in Gdansk. After this the product is developed in sprint using scrum. The main technology used is React. How many people from the vendor's team worked with you, and what were their positions? We worked with a UX designed, a software developer, a scrum master and an account manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The portal is still in development and have been published internally only, but we already had good feedback. We're about to publish the portal to the first group of customers. Describe their project management style, including communication tools and timeliness. Neoteric works according agile practices and scrum specifically with all the rituals like planning and demos. Communication is mostly done using chat applications and planning using an online tools. What did you find most impressive or unique about this company? Neoteric is a company with professional and passionate people focused on finding the best solutions. They take pride in their work. Are there any areas for improvement or something they could have done differently? Maybe an improvement would be to do a retrospective with the customer. --- #### AI Development for Aviation Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Apr. - June 2020 **Project Summary**: Neoteric developed AI software for an aviation company. The team also conducted a research phase and built a pipeline to train an automatic speech recognition model as well as an iOS mobile app. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Research Engineer, Aviation Services Company - Industry: Manufacturing - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Jun 22, 2020 **Feedback Summary**: The software helped the client save money by looking into the benefits of the software before going on to build the full version. Neoteric broke down high-level requirements into manageable steps. The team is hard-working, driven, and thorough. ""Their ability to switch out expertise to match customer needs stood out to us." " **BACKGROUND** Please describe your company and your position there. Our company provides data-driven solutions to complete today's mission safely and efficiently while preventing issues that may arise tomorrow. With our digital solutions and analytics, we provide everything an airline needs to operate its fleet, regardless of manufacturer, efficiently over the course of that aircraft's lifetime. My position is a researcher in the innovation portfolio, looking to the market and technology trends to determine the future of digital solutions for the aviation industry. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric? We are constantly looking at new technologies to prove (or disprove their feasibility) in the aviation industry. We saw an opportunity with recent advances in automatic speech recognition to be applied in the unique setting of a cockpit: It's noisy, many people may be talking at any one given time, pilots from al around the world are speaking in different accents (albeit usually in English), but the communication language is restricted to a standardized phraseology. What were your goals for this project? Determine whether or not state of the art machine learning models were adequate enough to be implemented in a cockpit setting. "Good enough" means high performance, not just for safety but also for acceptability. Pilots have a lot to do. If the application for which automatic speech recognition was implemented doesn't work nearly all of the time, it will quickly become a garbage function. **SOLUTION** How did you select this vendor? We had experience with them in the past. They could quickly scale up and down the resources we needed, e.g. start with an AI engineer and swap out for an iOS developer when we were ready to build the application. Proximity to the office in Gdansk, Poland. Describe the project and the services they provided in detail. We provided the business use case, and limited sets of training data. They built a pipeline to train an automatic speech recognition model, in addition to other open source training data, and once they'd refined the model, built it into a demonstrator application for iOS. They chose how to build the pipeline, train & tune the model, and how to deploy it for mobile. What was the team composition? Two AI engineers, a scrum master and an iOS developer. At the beginning of the project, the AI engineers were more online, towards the end, the work shifted towards iOS development. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We saved costs in developing an automatic speech recognition solution before the technology was ready. Rather than building a subpar solution, we tested various hypotheses in the research phase with Neoteric to determine whether or not the technology is worth the investment. We now know what steps need to be accomplished and what increases in performance we need to hit before we can start talking about production-ready technology. How was project management arranged and how effective was it? Arranged for the most part by us, with a scrum master sending daily reports. The developers/engineers were responsible for breaking down high-level requirements into more manageable user stories and tasks. What did you find most impressive about this company? Their ability to switch out expertise to match customer needs stood out to us. Their flexibility in both skill and scope to adapt to the ever-changing needs of the customer. Are there any areas for improvement? Breaking down difficult themes into understandable chunks for the client. They are the experts. They have more experience and understanding with the technology for which they were hired. Rather than a requirements -> solution, we also hired them in part to learn from their expertise. Never be afraid to break it down into very simple terms for the client. Try out new things. We don't know if things are going to work either. But trying it out and documenting your failures/successes is just as important as the final product. --- #### Front End Web Dev for Telecommunications Provider **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Nov. 2019 - Ongoing **Project Summary**: Helping rebuild an outdated phone system, Neoteric developed the frontend and AI. They’ve also worked on the platform’s UI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Internal Development & BI, 4Com Technologies Ltd - Industry: Telecommunications - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 22, 2020 **Feedback Summary**: Neoteric met their deliverables for each sprint. As problems arose, they came up with solutions, resulting in a successful engagement. An experienced and honest team, they deliver high-quality work. "“They’re honest and very responsive to change. They always have great ideas on how to solve problems.” " **BACKGROUND** Introduce your business and what you do there. I’m the director of internal development & business intelligence at 4Com Technologies Ltd., a telecommunications provider. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We’re a reseller of phone systems but we also bought our own phone system. We have a legacy system in place that we use to try to sell our products to potential customers. The challenge was to rebuild that system to a modern 21st-century system. **SOLUTION** What was the scope of their involvement? They’re mainly responsible for the frontend development and AI on the project. They support us in building the UI that our telemarketing team will be interacting with. They also engage with us in building some AI which will help us improve and increase sales in the future. We provided wireframes and sketches because we have a UX designer. They picked them up and went from there. We had discussions around technology and we agreed on one but I don’t remember what it was. What is the team composition? There’s a project manager/scrum master who helps coordinate on their side. There are three senior frontend developers and one junior frontend developer. We also have a solution architect helping us as well. There were two AI developers we worked with as well. How did you come to work with Neoteric? When I was looking for a company to work with, the important aspect for me was the culture within their organization, the methodology that they follow, and whether they’re easy to deal with. At the same time, I wanted them to have some structure in place. We had quite a few conversations around how they work as a company. We had some workshops we did at the beginning of the engagement. Through that, I felt they were the right company for us to work with from a cultural point of view and a human point of view. They’re very good people to deal with and very open to change. They’re also very reasonable. How much have you invested with them? Under £100,000 (approximately $125,000 USD). What is the status of this engagement? We started working together in November 2019 and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We managed to achieve the tasks we had set every two weeks. If there are any problems that come up, we solve problems as we go. They achieve the objectives we set for them. We’re satisfied with what they’ve delivered so far. How did Neoteric perform from a project management standpoint? Project management is very good. They’re often more on top of things than we are. They’re very clear with the scope of the project and what they’re able and not able to do. They’re good at documentation. We work in two-week sprints. We use Jira and Teams. What did you find most impressive about them? They’re honest and very responsive to change. They always have great ideas on how to solve problems. I was very impressed with the experience they have, the quality work they deliver, and the high standards that they have. They have very good processes in place. Are there any areas they could improve? There’s nothing specific that comes to mind. Do you have any advice for potential customers? Be open and honest with them. They’re an open and honest company. If you’re upfront, they’ll try to find the best way to help you to solve your problems. --- #### Data Exploration & Web Dev for Digital Advertising Platform **The Project** - Services: BI & Big Data Consulting & SI, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Neoteric developed a website with a graphical feature and video advertisement on the frontend. They also verified data to determine AI possibilities and projects. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Digital Advertising Platform - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 5, 2020 **Feedback Summary**: The project has helped the company brainstorm and plan for the future. Neoteric was very helpful, and they plan to continue their collaboration. The team follows a scientific approach, resulting in accurate information. Their project management was solid and the workflow was smooth. "“They keep you open-minded, and they have their own culture there which is quite cool.” " **BACKGROUND** Introduce your business and what you do there. I am the CTO of a digital advertising platform. Our main customers are in the publishing industry. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We wanted to try them out, and we just needed to offload some of the work from us to them. **SOLUTION** What was the scope of their involvement? We did two projects with Neoteric. Our first project web development project with them where we needed a certain functionality in the frontend. It was a graphical feature or a special advertisement where a video would be playing, and we developed that with them. We gave them a dummy as a template and they basically reprogrammed the whole thing so that it would actually work for us. This was a test pilot to see if we could outsource some work to them. We also did a data exploitation project where we explored some of the data which we collect, and the focus was on understanding our data and maybe deduct AI possibilities or projects from it. We had a lot of questions around our data which we couldn’t really figure out on our own because we lack certain skillsets, such as statistical or mathematical skillsets. Neoteric helped us set up a base project on where we would be able to start with the whole data topic at our company. They provided workshops and 2–3 week-long sprints with a physicist who dove into the data and looked for certain relations that might have been there and were trying to verify or falsify a lot of things. He basically tried to verify things we were assuming about our data. Examining the data, they looked for relations or tried to verify or find out new things about the data. They generated a report and presented the data to us. We could then deduct some information from that. What is the team composition? We have worked with three people, and there were two more people that were involved in the meetings. How did you come to work with Neoteric? They were recommended to us by a colleague of mine. He was at a roadshow event and told me that we should check them out to see if they could help us with our data project. How much have you invested in them? It is around $20,000. What is the status of this engagement? We started with them in January or February 2020 and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? With the data project, it is quite hard to measure because we are still in the exploration phase. It isn’t a numerical thing, but we basically are building up an idea right now on how this data could work for us, how AI could play a role in the future, and what the road would actually look like. This has been pretty helpful for us because we are always generating ideas and brainstorming about stuff, but we never really had a practical way of approaching this whole thing. With Neoteric, I know that we have a partner there which could actually help us get started with this whole data thing. It was very broad and I am pretty sure they will help us actually lift off with the data stuff. How did Neoteric perform from a project management standpoint? From the data project, it was pretty good at the beginning when we did the kickoff. During the project, generally, it was pretty good, but sometimes communication was a little bit slow. Overall, I would give them a B+ or A-.  What did you find most impressive about them? In general, their spirit is quite good, and I think the data team has a really interesting structure. I met some of the AI team there in Poland, and they really lived the whole research idea. It is different than working with normal software developers. They really have a scientific approach which is extremely interesting and something I think is really helpful if you are just starting with data. They keep you open-minded, and they have their own culture there which is quite cool. Are there any areas they could improve? With these kinds of projects, you always have some starting problems on how to provide the data or providing them with the right data. There was a little bit of a back and forth, and we had a little bit of a delay of two or three weeks until we really could get started. There was a bit of a miscommunication from sales to the start of the project. This could have been smoother, but it was still good in my opinion. Do you have any advice for potential customers? With the web development stuff, I still think this can be helpful if you need to offload some work from your own organization. It was a very small project and it was quite good that it wasn’t connected to our other stuff in our company because I think it was a little hard to integrate them into all of our processes. If I would recommend something, I would tell anyone to just start with one small project that isn’t related to anything else in the company if that is possible. You can then get an idea of how they work and the quality they generate. --- #### Frontend Dev for Energy Efficient Building Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Dec. 2019 - Dec. 2020 **Project Summary**: Neoteric implemented the frontend GUI and graphs for a customer-facing IoT platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Team Leader, Egain International - Industry: Energy & natural resources - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 28, 2020 **Feedback Summary**: Thanks to Neoteric's services, the client delivered the desired features on time. The agile team delivered high-quality results according to the timeline throughout the project. The developers worked closely with the internal team. ""All deliveries were according to plan with good quality." " **BACKGROUND** Please describe your company and your position there. Egain International are a technology company that links intelligent software, big data and human expertise to provide self-optimized and energy efficient buildings **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric? For our user portal we have an web application, that lets the user to control, review and optimise his buildings, and also see consumption data and more. We hired Neoteric to implement the Frontend GUI for several of our features we are offering. What were your goals for this project? Give the end-user several new advance features to supervise their buildings and houses on several levels **SOLUTION** How did you select this vendor? By several different intervjus with several company's, we finally chosed Neoteric due to their professional solutions and good knowledge. They where also speaking good English and had an attractive offering Describe the project and the services they provided in detail. Advance Frontend GUI & graphs for our Edge IOT customer platform What was the team composition? Two frontend developer and one Tester from Neoteric **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Thanks to the development of the GUI, Features and functionality from Neoteric we where able to deliver several new features on time we had planed in our roadmap How was project management arranged and how effective was it? The project was developed with SCRUM process. All deliveries were according to plan with good quality. Neoteric developers worked as fully member in the Egain developer-team What did you find most impressive about this company? Great deliveries, self going developer and good English Are there any areas for improvement? We would like to add more developers from from Neoteric to the team, when the current situation in the world has changed --- #### Data Migration & Tech Solutions for ID Resolution Provider **The Project** - Services: Cloud Consulting & SI, Other IT Consulting and SI - Project size: $50,000 to $199,999 - Project length: July 2019 - Ongoing **Project Summary**: Working within a tight schedule, Neoteric migrated data from a legacy data center to the Google Cloud. The team has also taken on other projects such as building and implementing UI and technical solutions. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Software Engineer, Identity Resolution Provider - Industry: Advertising & marketing - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 6, 2020 **Feedback Summary**: Neoteric successfully completed the data migration and did so on time. In addition to their efficient project management, the team has strong communication skills, which has made for a solid partnership. Additionally, they are always willing to learn new technologies in order to deliver results. ""They put the customer’s needs first and are willing to deal with ambiguous problems." " **BACKGROUND** Introduce your business and what you do there. I’m a director of engineering at an identity resolution provider within the ad tech ecosystem. We are historically known for data onboarding, connecting brands and customers to every destination in the marketing ecosystem. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? Our organization underwent a very large migration from our data centers to the cloud. This also happened in conjunction with a company split where we sold a part of our business to another organization.  Along the way, we needed to move items from our legacy data center to Google Cloud, and we were on a tight timeline. We needed flexible resources to achieve this goal because there was a temporary spike in the work we had. So, we were looking for contractor resources to help us out, which is why we hired Neoteric.  **SOLUTION** What was the scope of their involvement? Our relationship with them has evolved since we started working together. However, for the initial project, which was related to migrating some of the legacy European systems to the cloud, they worked with us on some of the requirement gathering. Additionally, they were actively involved in designing the technical solution and all the implementation. The team also worked with us on another project where they built out a couple of UIs that helped to make one of our proof of concept (POC) products a little more usable. Most recently, we've had a third engagement with them that has included a backend service component and a UI component. What is the team composition? We work with four engineers, a team lead, and a scrum master and project manager.  How did you come to work with Neoteric? When she heard I was looking for partners for this project, one of the engineering leads within our organization put me in touch with Greg (CTO) with whom she had previously worked. Afterward, I and a couple of other people went to Gdańsk, Poland where they’re based and spent a couple of days from them. How much have you invested with them? We spent between $100,000–$150,000. What is the status of this engagement? We worked with them on the data migration project from July 2019–January 2020. We’re still working with them on another project. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We were very satisfied, and still are, with Neoteric’s work in general. They put the customer’s needs first and are willing to deal with ambiguous problems. Migrating an existing system isn’t easy, but they managed to do it successfully and on time.  How did Neoteric perform from a project management standpoint? Project management is definitely one of Neoteric’s strengths. In any project with a tight timeline, there are often corners you have to cut at certain points of time. In order to do so, you have to identify them early enough to make the right decisions, and the team did this very well. Their communication is very strong, which is important when working with a contractor shop. Karina manages all of the sprints in an agile format and is in communication with the stakeholders and me. What did you find most impressive about them? All of the engineers and project managers at Neoteric are very comfortable communicating in English. I am also impressed by their willingness to learn new tools and technologies in order to work within the confines of our organization’s existing set up. Are there any areas they could improve? They tend to push back against the customer and not take what we say from a technical perspective at face value. That’s the one thing that they can improve on, although it’s not a major issue. Do you have any advice for potential customers? Ask for a project manager and clarify basic requirements early and revisit them regularly. It’s important for stakeholders and the team to meet regularly, and we did this on a biweekly basis. Another key part was integrating them successfully into our engineering development environment and giving them access to tools fairly quickly. By doing this, the team was able to know early on exactly what they needed to learn and plan accordingly. They told me that what often  happens with other clients is that it takes time for them to get access to the different elements that they need to complete the project, which is a big obstacle when engaging with contractors.  --- #### Custom Machine Learning Dev for Business Solutions Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Dec. 2019 - Ongoing **Project Summary**: After proving the initial hypothesis by conducting tests and building an algorithm, Neoteric developed a platform from the ground up using Python and Open Library. The team also supports data calculation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Business Intelligence Group - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 3, 2020 **Feedback Summary**: Neoteric created a robust model with an incredibly high accuracy rate and a low error rate. The entire team continues to be supportive, providing excellent customer service and going the extra mile to deliver great results. They are a communicative, accommodating, and knowledgeable partner. ""I’m impressed by their experience and understanding of what we’re trying to do, as well as their creative approach." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of Business Intelligence Group, a business solutions company that provides AI and consultancy to private healthcare organizations. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? A group of our clients was trying to find solutions for the cancer pathway. It was an AI solution that would allow organizations to plan their capacity in order to better meet demand. A particular goal of this project is to reduce delays for patients on cancer pathways. It’s quite unique, and the benefits are going to be quite huge, once we’ve developed an MVP that we can deploy to different organizations and once we’ve carried out further development. The scope was provided by six organizations working together. We partnered with Neoteric to create software using machine learning to analyze data from these organizations over a series of years. **SOLUTION** What was the scope of their involvement? The initial piece of work with Neoteric was investigating whether our hypothesis was possible. They carried out tests over a series of weeks, and built the algorithm for us, proving that it would work. The next stage was of course to expand that. We went to Poland for two days to ensure that we captured every aspect of what we were trying to deliver.  After those two days, the project management lead and team were able to collate an accurate document covering exactly what it was we were trying to deliver. Once we approved it, we moved to the product development stage. Neoteric built the software from scratch using various technologies, including Python and Open Library. We’re using technologies like Qlik and SQL Server to present the data that’s continuously being calculated.  The team gave us a number of options in terms of the visual output and has also started to use linear regression. There was a lot of statistical modeling required for creating this product. What is the team composition? We work with three developers — one senior, one frontend, and one backend — a senior data scientist, and a project manager. We’ve worked very closely with their CTO, their director of business development, and their CEO.  How did you come to work with Neoteric? After researching a number of companies that had clear examples of using machine learning to create products, we contacted some Hungarian and Polish companies. Neoteric had the most robust portfolio.  Once we had a discussion with them, they came up on top of 15–20 other companies we had spoken to. The CTO, CEO, and director of business development were the three key people we initially approached to explain what we were planning to do. How much have you invested with them? The initial stage cost just under $10,000. What is the status of this engagement? We started working with Neoteric in December 2019, and our engagement is ongoing. There are different aspects we’re going to be working on with them. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We used accurate data from the last few years, and the goal of the module was to calculate to the best possible accuracy, relative to that real-life data. The accuracy rate was just over 80%. Considering that this was just an initial model, we only had a 19% error rate.  Neoteric developed quite a strong model, and we’re continuing to strengthen it to make it even more accurate, using data from more years. The prediction of the model was pretty close to the real-life data.  The software is initially being used by one organization, the pilot organization in the group. It will then be deployed to all organizations at a later stage.   How did Neoteric perform from a project management standpoint? The team is very professional. There was a total of four core team members allocated, but their senior members were also very much involved, checking up on where we were at each stage and supporting us with the project. The customer service was outstanding. They allocated a project manager who, along with the lead developer, supported us in carrying out the initial scoping exercise. They called it an AI sprint. The location difference wasn’t an obstacle because Neoteric used platforms we were comfortable with, including Slack.  They often called using videoconferencing tools. In addition to the two touch points we had during the week, there was also communication throughout the entire path of the project. There was no communication gap.  What did you find most impressive about them? I’m impressed by their experience and understanding of what we’re trying to do, as well as their creative approach to bringing our idea to life. The communication of this team is really second to none.  It feels like they’re an extension of our team, as opposed to just a company trying to gain profit. They spent a lot of time working on it, going above and beyond, and their hospitality was really great when we went to Poland. Are there any areas they could improve? The only thing in terms of room for improvement is the language barrier. We sometimes have to doublecheck what they mean, because they speak English differently. That’s really minimal, though. They speak great English, our interpretations just need to be elaborated on sometimes to make sure we’re on the same page. Do you have any advice for future clients of theirs? They’re absolutely open to having regular communication. It’s just a matter of going there and understanding how the company works. We went over there and saw how they worked, what their offices looked like, and who their teams were.  It enhanced the relationship, and it made them feel like the project was truly theirs. It feels like an extended team, as opposed to a third party that’s been asked to do something, which is something we don’t always see. --- #### Business Process Modeling Tool for Design Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Dec. 2019 - Feb. 2020 **Project Summary**: Neoteric augmented a development team with software development and design. They helped accelerate the client's adoption of Rappid/JointJS as a component in their business process application. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Coherence Design - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 3, 2020 **Feedback Summary**: The vendor's services have realized the client's objective of using a graphical interface to define and configure business processes. Neoteric is a professional team that works quickly and efficiently. Their suggestions about best practices added significant value. ""They could answer our detailed questions, which showed a deep knowledge of the technology." " **BACKGROUND** Please describe your company and your position there. Coherence Design (CloudSET) develop and licence extension apps for the Zendesk customer service platform. I'm the CEO and founder. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric? We needed a Rappid/JointJS specialist to help accelerate our adoption of this technology as a component in our business process application. What were your goals for this project? PoC that we could evolve further ourselves towards a completed solution. **SOLUTION** How did you select this vendor? We were recommended by the Rappid/JointJS vendor, conducted internet research, including Clutch. We held a couple of scoping meetings and Neoteric provided and demonstrated samples of their work and answered questions relating to the suitability of the technology to meet our needs. Describe the project and the services they provided in detail. We scoped a SoW and they executed this in sprints with evolution cycles to build a working PoC on a hosted environment Neoteric provided. The source code was then handed over for our further development What was the team composition? Project Manager, Software Developer, and Designer. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We were very pleased in the results, both with the technology, and Neoterics expertise and professional approach. Our objectives were fully achieved and has enabled us to realise our vision of using a graphical interface for defining and configuring embedded business processes. How was project management arranged and how effective was it? The project management was well implemented and effective, sprint deliverables were made on time, and feedback acted upon. What did you find most impressive about this company? They could answer our detailed questions, which showed a deep knowledge of the technology.They also made suggestions as to best approaches which helped us key into best practices in this subject domain. Leadership team involvement was also appreciated in the getting to know each other stage. Neoteric also ran at the fast pace we needed, even starting the week before Xmas and in between to set-up an intersect point in our project plans. Are there any areas for improvement? No really, the process went very well. --- #### Staff Augmentation & Dev for Fintech Co **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: July - Dec. 2019 **Project Summary**: Neoteric provided staff augmentation for a fintech company, supporting app design, implementation, and automated testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Fintech - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 5, 2019 **Feedback Summary**: Completing a fully-functional MVP, Neoteric’s work generated customer interest. Dedicated to delivering quality work, they readily implementing feedback and was professional throughout the engagement. They leveraged several management tools to guarantee effective communication. "“The commitment offered by the team was top-notched, especially when deadlines were closing on us.” " **BACKGROUND** Please describe your company and your position there. We deliver IT services tailored for the asset management industry. I am product manager in charge of a new suite of software to which Neoteric has contributed. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Neoteric? We identified a set of business needs that could deliver value for our asset managers customers but were not able to scale up rapidly enough to meet our ambitious delivery date. What were your goals for this project? We desired to deliver a MVP for a workflow solution (mobile and desktop version), ready to go to market by our delivery date. **SOLUTION** How did you select this vendor? We needed to scale up rapidly, so we looked for local and near-shore IT service providers. We found about Neoteric on Clutch and selected them out of a pool of 12+ companies. We received a comprehensive and down to earth evaluation of our project goal (in terms of team size and duration) and were seduced by the quality of the people we interacted with (notably their ability to tailor their deliverables to our specific requests). Describe the project and the services they provided in detail. Neoteric provided us with a team made of back-end, front-end and mobile developers, along with some project management support and QA. Neoteric was responsible to design, implement and to setup automated testing on the application. We delivered detailed functional requirements that we discussed and adjusted hand-in-hand with Neoteric's team as part of refinement sessions. We interacted with Neoteric complete team from sprint 0 (back in July) up to the last day of the project in December the same year). What was the team composition? Neoteric provided a total of: - 3 back-end developers - 3 front-end developers - 1 mobile developer - 1 project manager - 2 QA engineer - 1 account representative (for the contractual and administrative work) The team size started on day one with 6 people and scaled up to 9 (excl the account rep.) **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We achieved a functional MVP that generated a lot of interest from our customer. We remained roughly on time (we extended the initial contract by a month to cleanly close the collaboration) and within budget. The commitment demonstrated by Neoteric to our project success was tremendous. From day one, we met with professionals in all roles who demonstrated their skill, experience and contributed excellent feedback into the product team to improve the quality of the final product we delivered. How was project management arranged and how effective was it? After a couple of sprints to find the exact velocity of the team, we managed to have a very high percentage of delivered commitment after each two-weeks iterations (even achieving a couple of 100% sprints). We collaborated using JIRA for the backlog definition and work tracking, AWS CodeCommit for the source code, Google meet for our remote meetings and Agile ceremonies and finally Slack to ensure a constant contact between the development/QA team and the product team. We never actually met face-to-face but the communication and transparency was exemplary from one end of the project to the other. We achieved a very high level of trust and responsiveness between Neoteric and us. Never has language been an issue. We had quite a few perfectly fluent people on the team and all members had a perfectly functional mastery of the English language (both written and spoken). What did you find most impressive about this company? We felt as partners in our endeavors and not "another customer". The commitment offered by the team was top-notched, especially when deadlines were closing on us. We had complete transparency and an extremely polite and professional communication from all parties during the whole project. We achieved a high-level of trust in each other that translated into: - Our ability to clearly understand progress made and where obstacles needed help from the product team, - Neoteric team demonstrated a great understanding of the business objective and provided many useful feedback on features or user experience, most of which have been included in the final product, - We achieved a working relation where distance was no longer a factor, notably through our constant availability and high responsiveness via Slack. Are there any areas for improvement? Nothing outside of usual custom development challenges. I have no complaint regarding the way we worked together and would try to achieve a similar work structure for future collaborations. --- #### Backend Software Development for Marketing Agency **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Dec. 2018 - Ongoing **Project Summary**: Neoteric provided backend software development services for an API that was created for AWS. They continue to provide ongoing support as needed through the testing phase. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, ThreeLeaf - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 17, 2019 **Feedback Summary**: Neoteric delivered a user-friendly, modern, and high-quality end product. In addition to the caliber of their development team, their project management skills are also excellent. Their estimating process could be improved, but overall they continue to be great partners to work with. "“Neoteric has helped us develop some cutting-edge technologies...” " **BACKGROUND** Introduce your business and what you do there. I'm the owner of ThreeLeaf, an advertising agency based in Texas. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We engaged Neoteric to help us with a backend software development project. **SOLUTION** What was the scope of their involvement? We developed the frontend of a software platform and Neoteric provided the backend development, building an API that acts like a microservice on Amazon Cloud. The platform allows for the storage of information to the database for a real estate company.  What is the team composition?  I work with one main point of contact. How did you come to work with Neoteric? We reached out to Neoteric because they were listed as a recommended vendor for the type of technology we wanted to use.  How much have you invested with them? We've spent about $50,000 thus far. What is the status of this engagement? We've been working with them since December 2018 and plan to continue working with them indefinitely. As we test the platform, they continue to provide support as needed. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Neoteric has helped us develop some cutting-edge technologies, refining our ideas and turning them into a reality.  How did Neoteric perform from a project management standpoint? Our project manager does a great job of staying in touch with us, providing daily and weekly reports regarding progress. They met all expected deadlines and we're so happy with their work that we don't intend on working with anyone else in the future.  What did you find most impressive about them? I'm most impressed by the ease of use and quality of the end product they built. We've also found that their knowledge and expertise are as good as similar vendors local to us, if not better in some areas. They've been willing to do more than other companies, including working past business hours to ensure our deadlines were met.  Are there any areas they could improve? Some of their pricing estimates were a little off, and we ended up spending more, so that part could've been improved.  Do you have any advice for potential customers? Make sure to be on the same page as their team before and during the project to ensure expectations are being met in terms of timelines and the budget.  --- #### Dev Support for Development Company **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: May - Oct. 2018 **Project Summary**: Neotetic provided e-commerce development, working on the front- and backend of a platform using Node.js and React. They dealt with bugs, developed features, and improved its efficiency.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CRO, bPol - Industry: Business services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 1, 2019 **Feedback Summary**: The development work progressed smoothly and was positively received by the end client. They managed the work effectively, working in sprints alongside the in-house team and ensuring that any issues were properly addressed without comprising the progress of the work. "“They take a creative approach to problem-solving.”" **BACKGROUND** Introduce your business and what you do there. I’m the Chief Revenue Officer at bPol, a software house based in Poland. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We needed development support for an extremely large, robust project as we had run out of our own internal resources.   **SOLUTION** What was the scope of their involvement? We used them to help with an e-commerce platform, using Node.js for the backend and React on the frontend. They participated with a number of sprints and were actively engaged in the development. The aim was to improve the efficiency on the frontend and deal with some bugs and feature development in the backend. What is the team composition?  There were two developers. How did you come to work with Neoteric? They’re one of the leading software houses in Poland. How much have you invested with them? We spent $50,000–$100,000. What is the status of this engagement? We worked together from May–October 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The client was 100% satisfied with the results. How did Neoteric perform from a project management standpoint? Project management was great—we used Jira, Slack, and GitHub to oversee the work. What did you find most impressive about them? They take ownership of what they’re doing and approach tasks professionally. They take a creative approach to problem-solving, without compromising the quality of code. Are there any areas they could improve? No, it was seamless. Do you have any advice for potential customers? Invest time in the beginning to pencil in the objectives and pay attention to detail. That will give them to have a full understanding of what they’re doing and why they’re doing it. --- #### Visual Designer App for Startup **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Jan. - Mar. 2018 **Project Summary**: Neoteric developed a visual designer app on an open source platform. Key features included REST APIs on the backend and drag and drop capability for visual components. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, App Orchid Inc - Industry: Information technology - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 27, 2018 **Feedback Summary**: Still in beta, the app has received positive feedback from key stakeholders. Neoteric kept the project moving and on budget throughout the engagement. The team’s quality deliverables and understanding of open source technologies set them up for potential future engagement. ""By our estimate, the app will help build AI models at 40%–50% faster once it is fully implemented." " **BACKGROUND** Introduce your business and what you do there. I'm the CEO and founder of App Orchid. We’re a startup that builds enterprise AI applications for companies that have a high exposure to risk. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We had an idea to create a visual designer for building AI applications. We needed a partner that understood open source products to help us create that app. **SOLUTION** What was the scope of their involvement? We gave them a broad outline of what we wanted. They took the lead from there to build the app. It’s a visual designer app, similar to a flowchart tool. For example, users can drag and drop different AI components on a canvas. They used Representational State Transfer (REST) APIs that feed into our system behind the scenes. Companies can use the platform to visually compose AI applications. What is the team composition? I wasn’t personally involved with the work, so I don't know the names of their team members. How did you come to work with Neoteric? While looking for vendors, we came across a well-publicized open source tool. I reached out to Neoteric, and they were able to turn around a quote really quickly. It was more economically viable for us to work with them than to build our internal capacity. How much have you invested with them? I think it was somewhere between $25,000–$40,000. What is the status of this engagement? We worked with them on this project from January–March 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? My team tells me they’re a great company. We’re still in the process of incorporating their work into a product. However, we're able to build models in a visual way thanks to them. That’s a big accomplishment because most AI work is programming-centric, requiring a data scientist or an AI expert to build models. By our estimate, the app will help build AI models at 40%–50% faster once it is fully implemented. That will loosely translate into several man hours of coding saved. How did Neoteric perform from a project management standpoint? I'm not familiar with the details of their project management, but they delivered everything on time and on budget. We plan to work with them again. I'm confident that they'll deliver the same proficiency. What did you find most impressive about them? They were very professional. They know what they're doing and they were committed to the project. They understand UX design as well as the open source platform. Neoteric was a great choice for us. Are there any areas they could improve? They were pretty good all around. As a fairly small company, they seem a bit tight on staff. We have more projects that we can work with them on, but we've been told that they lack capacity. They should invest in more resources or training. --- #### UI Dev for Startup Software Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Feb. - May 2016 **Project Summary**: Neoteric salvaged a design software project by performing code analysis, fixing bugs, and developing a new user interface. They also adapted the software to different web browsers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Owner, Gearcom - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 1, 2018 **Feedback Summary**: Although the software had not been launched, it met high quality standards and was delivered before the deadline. Neoteric accurately estimated project costs and presented affordable, effective plans. They were always willing to scale their efforts and discuss possible solutions. ""They were quite engaged with our project and wanted it to succeed." " **BACKGROUND** Introduce your business and what you do there. I am a co-owner of Gearcom, a startup software developer building a product for electronic circuit and phone design. The company is made up of two owners and three employees. We’re based in Gdansk, Poland. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We had finished the first development stage for our software using another company. The project itself was quite difficult. We were not happy with that collaboration, and needed to fix some performance issues. We were running out of money and starting to wonder whether our developer could finish the task. At the time, our user interface had been designed by programmers rather than graphic specialists. We needed help creating a new one. **SOLUTION** What was the scope of their involvement? Neoteric analyzed our code, applied fixes, and refactored some functionalities. We needed to adapt our scope to accommodate certain browser limitations. They also built a new user interface based on our design mockups. What is the team composition? Mateusz [CEO, Neoteric] was our project leader at the time. How did you come to work with Neoteric? We researched the development market and found them along with two other companies. It was important for the provider to have good technical and communication abilities, as well as to be flexible and committed to our project. What is the status of this engagement? We started working with Neoteric in February 2016, and the project ended in May. We’re not currently working with Neoteric because the product doesn’t require any new functionalities or bug fixes at this stage. We’re focusing on populating databases. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The product has not been launched to the public yet, so I cannot provide any statistics. How did Neoteric perform from a project management standpoint? I was happy with the management and communication on Neoteric’s side. They explained what was possible within our budget and time limitations, which was helpful for planning and avoiding delays. We had frequent meetings and calls. Mateusz was always available when we needed to discuss something. They provided accurate estimates for each part of the project and delivered before the deadline. When we wanted to present the product at a conference, we gave them a task with only two weeks’ notice. They were flexible, increasing their efforts to deliver on time. What did you find most impressive about them? They were quite engaged with our project and wanted it to succeed. It was good to know that we had Neoteric on our side. --- #### App Dev for Software Solutions Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: May 2017 - Ongoing **Project Summary**: Neoteric augments the development of job management and regulatory systems. They assist with the whole lifecycle, from requirements gathering and design to engineering, testing, and release.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Software Development Manager, Software Solutions Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 30, 2018 **Feedback Summary**: Within months, Neoteric met internal standards of quality and efficiency. The agency's deep open-source knowledge, meticulous documentation, and fluid onboarding capabilities add to their value. They are dexterous and skillful enough to handle a project end-to-end, making them an integral partner.  ""They’re on par with the internal teams we’ve had for the last decade." " **BACKGROUND** Introduce your business and what you do there. I am the director of product management for a software solutions developer in the truck haulage area. We develop systems that track and trace assets—both trucks and trainers—through in-cab driver terminals, using Android software, temperature monitoring, and engine diagnostics. We pull all these pieces of information together to provide solutions for users. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We sell a single overarching product, which requires bespoke development for some of our larger customers. As with most outsourcing collaborations, our challenges were scaling dynamically, onboarding talented developers for specific projects, and scaling the team back down as requirements died off. We were looking for a long-term partner that could offer this. **SOLUTION** What was the scope of their involvement? Neoteric generally provides development assistance within our predefined roadmap. There are many projects that we’d like to get done during the next couple of years, and they’re helping us achieve those faster. We gave them smaller pieces of work until they essentially became another one of our teams. Neoteric collocate with one of our many software teams, working in the exact same systems and with the same transparency as everyone else. We essentially work side-by-side, even though they’re remote. One of the products they worked on was a job management system. Haulage companies receive orders to move goods from point A to point B, and must line up each one of their trucks and drivers to process as many loads and drops as possible in a day. Neoteric created a section within our existing product that dispatched jobs to drivers and vehicles, plotted those jobs along maps, and gave drivers directions. Those jobs are transmitted to the driver’s in-cab device, so that he can mark them as started, completed, or in-progress. We can also specify a few more parameters. At the moment, Neoteric is a key member of the design and development team on a very complex project that focuses on driver regulatory hours. Rather than coming to them with UI requirements, we gave them very complex legal requirements and a backend that required complicated calculations. They have worked on the whole frontend lifecycle. The normal process involved requirements gathering, breaking those requirements into more concrete elements, getting architectural direction, and proceeding to development, QA, and release. Oftentimes, outsourcers will handle the small engineering piece in the middle, which accounts for 30% of the process. The rest is the management and design of the product, and this is where Neoteric stepped in. They can step in early in the development lifecycle, take rough requirements from myself and other product managers, and add value to them right away. They can design the product themselves, come up with a solution that fits, and then handle the engineering, QA, and release. These are all time-consuming pieces of development, so outsourcing becomes less valuable if we have to take care of them in-house. This is where Neoteric has shone. What is the team composition? We’ve brought them in slowly, starting with very small projects and getting into larger and larger ones. The time-tracking project is two months old, so we’ve taken on a full team for it. Before that, Neoteric had much smaller teams, or even single developers. Rather than a project manager, their team has a product owner. This is a much more influential and involved role.  How did you come to work with Neoteric? First and foremost, we were interested in Neoteric because of their modern skillset. Compared to other outsourcing companies, they provide a higher level of transparency. This aligned with our internal approach, and it was the most difficult thing to find when working with an external company. Neoteric essentially spoke our language in terms of Agile system development and the general velocity around continuous release cycles. It was important to find someone who could move at our speed without acting like a rabbit in the headlights. It’s obvious when we find someone with this quality, and we identified it quickly in their team. Neoteric wasn’t the first group we approached—we went to several outsourcing companies before settling into a relationship—but they offered great value for money in terms of relative daily rates. Geographically, we narrowed the search down quite a lot, not wanting to go as far as the Far East. We found similar nearshore development teams, but they were managed in the U.S. and came at two or three times the price. Neoteric offered similar quality, but at a very good price. What is the status of this engagement? We started working with Neoteric in May 2017. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our key performance indicators are clustered around a team’s overall success, and Neoteric measures up with the rest of our developers. Velocity—the speed at which they can complete high-quality work—is an important factor for us. They’re on par with the internal teams we’ve had for the last decade, working at the same rate and delivering the same quality. This is significant, since it normally takes a long time to onboard someone. Neoteric making this jump in a matter of months is quite impressive. How did Neoteric perform from a project management standpoint? We deal with them on Slack on almost an hourly basis, which has been very helpful for us. We have daily standups and two demonstrations per sprint. There’s been a good chain of communication, from their architects to the UI designers. They use our Balsamiq platform to show us exactly what we’re going to get before they deliver In terms of metrics, Neoteric has delivered on every sprint. They keep normal timesheets, but we don’t request any specific status reports. We just ask that they use our internal systems, Jira and Confluence. If they’re working correctly and updating their systems, all the reports and metrics we require will come from of that. As such, we don’t need a project manager. We’ve flown them to our head office, where they spent a whole day and met our teams. We did this because we envisage a long-term relationship with Neoteric, and wanted to make them feel like a part of the overall team. What did you find most impressive about them? Their AngularJS, Node.js, and Java Microservices skills were quite impressive. Neoteric has a good knowledge of open-source JavaScript libraries, so, rather than designing a product from the ground up, they found off-the-shelf tooling. We hate reinventing the wheel, and want to get to the value quickly. If this means using good open-source libraries, then we’re happy to do so. Neoteric has brought a lot of knowledge in this area. Are there any areas they could improve? Communication, QA, and velocity could be improved across all our teams, so I don’t want to single out Neoteric. They’ve been receptive to everything we asked them to do, and have performed well so far. Do you have any advice for future clients of theirs? The best way to get motivation from an outsourced team is to trust them to be a part of the overall lifecycle—from design to delivery—and not just hand them a design document and expect to get something good back. The process needs to be much more collaborative, which is why we onboarded Neoteric early in projects and treated them like any member of the team. Outsourcing differently than this comes with poor results. --- #### Custom Dev for Architectural Firm **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: Neoteric built a custom tool to assist with the conceptualization of ideas. Highly visual, the program is designed for ease-of-use. The project is currently in its final stages. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Architect and Researcher, Architectural Firm - Industry: Business services - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 3, 2018 **Feedback Summary**: Neoteric’s expertise allows them to tackle complex coding problems. Unlike many competitors, their solutions match the scope’s exact specifications. Early feedback finds users pleased with the tool’s intuitive layout and aesthetic. ""The project has gone smoother than we thought possible." " **BACKGROUND** Introduce your business and what you do there. I work in the research department of an architecture firm that works primarily in various market sectors. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We wanted to build a tool that helps people map out ideas and processes when working with internal teams or clients. **SOLUTION** What was the scope of their involvement? Without a template to go on, the tool had to be built from scratch. We had very specific features in mind and wanted to rely on illustrations and graphics to translate ideas into concrete visualizations. We also wanted the tool to be highly intuitive, allowing users to operate it without consulting a manual. What is the team composition? We've worked with Lukasz Nowacki [Project Manager, Neoteric] throughout the project, as well as Robert Beinaravicius [Junior Frontend Developer, Neoteric]. They’re an excellent team. How did you come to work with Neoteric? We were introduced to Neoteric through a business colleague who has a similar tool. We found they were capable of handling difficult tasks without compromise. They seemed like they were able to take our raw ideas and produce results that matched our specifications exactly. Other developers tend to hit obstacles and seek alternative solutions that may change your initial vision. How much have you invested with them? About $60,300.  What is the status of this engagement? We started working together in January 2017 and we’re in the final stages of development. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? While we haven’t officially completed development, the tool has seen some use among our colleagues. They find it useful and more intuitive than other commercial process maps. We’re also pleased with the tool’s aesthetic. The visualizations will ensure it’s a tool people want to use. How did Neoteric perform from a project management standpoint? They've performed well considering this is a fairly difficult project. As with any custom development, there were moments when we had to step back and consider how certain pieces would work. We communicate through Slack, which is especially convenient since we're in different time zones. It allows us to coordinate without the clutter of email. What did you find most impressive about them? The project has gone smoother than we thought possible. They're able to tackle difficult tasks and work any issues through to completion. They’ve provided the exact features we’ve requested without proposing any kind of compromise due to difficult coding. They have a great talent for finding solutions and we’ve had an excellent relationship with them. Are there any areas they could improve? It’s always helpful to have a detailed outline. Issues will naturally arise when developing any complex project, but the more you’re able to anticipate those stumbling blocks, the better. --- #### Frontend Dev for Emergency Response Application **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Sep. 2017 - Ongoing **Project Summary**: After crafting a proof of concept, Neoteric deployed Rappid in frontend development of a platform which allows users to create and make workflows more intuitive. The project is currently in its second phase. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Engineering, RapidSOS - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 21, 2017 **Feedback Summary**: Neoteric has built a strong technical foundation, and the quality of their deliverables continues to impress. Independence, availability, and resourcefulness bolsters their already robust project management. They’ve also successfully implemented a swift and effective working environment. "“They provide us with a level of innovation that most outsourcing environments don’t.”" **BACKGROUND** Introduce your business and what you do there. RapidSOS is a privately funded startup in the emergency services platform business. I’m the vice president of engineering, responsible for bringing emergency-based products and services, along with 911 connectivity, to businesses. We’re in midtown Manhattan near Times Square. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We needed help with frontend development. **SOLUTION** What was the scope of their involvement? We were developing a new product called Emergency API. The platform includes a frontend where customers can design workflows and interactively or graphically make them more intuitive. Neoteric utilized Rappid in development of the frontend of our app. We initially broke the project down into multiple phases, and started with a proof of concept. Their team developed a proof that visually represents the workflows. We set up a specific agreement, and they were able to deliver within 3 weeks, which was really fast. We made the decision to continue working, and thus moved on to the second phase, which was to build a fully-functional, but not finished, product. The first phase was a fixed contract, but the second part was more open-ended due to the requirements we gave them. They worked with us as we developed those requirements. We’ve almost finished this phase. How did you come to work with Neoteric? We identified Rappid in research of the best interactive, graphical tools for building web apps. We reached out to the authors of the company that provides custom support for those libraries, and tried to use it ourselves, but failed. Those authors recommended Neoteric because they had successfully delivered fully-functioning apps using this approach. How much have you invested with them? We’ve spent $50,000. What is the status of this engagement? We started working together in September of this year, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Neoteric has laid a good foundation for the product moving forward. I’m very happy with their effort, the technical foundation they’ve laid, and their ability to understand the tasks we gave them. They’re a very strong team. We’re also happy with the speed and quality of development. They were able to demonstrate the product to our board along with some of our investors, and so far, we’ve been very pleased. It’s almost finished. How did Neoteric perform from a project management standpoint? They initiated a very robust project management structure. They use a set of tools to track project issues and planning, and also assign project managers to tasks. We use Slack to communicate. I’m directly managing the project, and from my perspective, they’re creating a very effective working environment. They’re polite and thoughtful. They have good resources and have proven themselves to be consistently available. What did you find most impressive about them? They’re very responsive. They provide us with a level of innovation that most outsourcing environments don’t. They thrive in environments that require them to make more holistic designs, or even in proposing new user interactions that we didn’t specify. They provide very good results. I’m also surprised at how independent they are. Are there any areas they could improve? No. The project is going well, and we’re almost done with it. I’m very happy. --- #### Software Dev for Trading Automotive Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Dec. 2014 - May 2015 **Project Summary**: Neoteric helped expedite a paperless workflow by developing a microservices application with customer, supplier, and contractor interfaces. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Trading Automotive Company - Industry: Manufacturing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 5, 2017 **Feedback Summary**: Revenue has grown exponentially since Neoteric’s app launched. Their willingness to share knowledge—particularly regarding Agile techniques—fostered trust and laid the groundwork for success in subsequent development projects. ""Now that I’ve worked with Neoteric, I understand what was wrong [with previous vendors]." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a company that sells machinery for and provides services related cars and car parts. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neoteric? We wanted to become more paperless—especially relative to some systems and applications that send information to our customers. **SOLUTION** What was the scope of their involvement? They built a microservices application with several modules, including functions that allow customers to choose parts; help contractors and warehousing facilities; process payments; send and share documents; trigger our system to send emails; manage customers’ overall interactions with us. What is the team composition? I can talk to my project manager anytime I need to. How did you come to work with Neoteric? In Poland, we have a page called GoldenLine, which is like a combination of Quora and LinkedIn. I noticed that the CEO of Neoteric was very active, helping many people on that platform. I asked about some software development companies and a few people said, “Only Neoteric. Just Neoteric.” After everything, the CEO reached out to me. We had a few meetings and I was confident they were the one. How much have you invested with them? Our work with them cost around $265,000. What is the status of this engagement? We worked together from December 2014–May 2015. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our revenue has increased fivefold, which more than justifies our decision to go with Neoteric. How did Neoteric perform from a project management standpoint? When something went wrong from my side, Neoteric showed me how to communicate with them. They taught me the Scrum methodology and I’m glad I know these processes now. Every day, the whole team (myself included) had daily stand-ups in person, on the phone, or via Skype. They were responsive. If I needed some decision made, I just called the project manager and I found out everything I needed to know. Plus, they always met deadlines and project milestones. What did you find most impressive about them? With previous vendors, the communication wasn’t that good. Now that I’ve worked with Neoteric, I understand what was wrong before. Now, every project that I do, I use what I learned from them. Are there any areas they could improve? They could be more diverse gender-wise. There are many men and only a handful of women. Other than that, I can’t imagine how to do it better. --- ## Portfolio & Awards ### Improving the Performance of GPT-4 by 1900% Spren saw potential in utilizing generative AI to provide users with recommendations and answers to their questions and increase user engagement. They had an idea to integrate the GPT model into their chat. The model would then combine user context with an industry-specific knowledge base to provide users with reliable answers and recommendations. Considering the accuracy and cost-efficiency, we used GPT-4 for the large-context requests and text generation and GPT-3.5 for the less complex tasks, such as user context extraction. Every input we had – user queries, user context, knowledge base – was changed into vectors (embeddings) stored in the JSON files. Additionally, the knowledge base content was stored in a Pinecone vector database. It increased the solution’s performance and made it possible to introduce a relevance score to improve its accuracy. The framework we used to connect all the elements (GPT, Pinecone vector database, search, etc.) was Langchain. This simplified the architecture and allowed for a faster implementation. Thanks to implemented solutions and optimizations, we managed to decrease the bot’s response time in the mobile app from ~40 seconds to ~2 seconds. This significantly improves the usability of the solution to the end users.   ### Reducing churn by more than 20% with 10x ROI Problem: high churn rate, falling ARPU and problems with predicting best buys for their clients Solution: AI and predictive analysis solutions implemented to better understand customers’ preferences. Predictive models analyzing millions of records to design behavioral patterns and provide the consultants with scoring information showing the probability of resignation along with the probability of interest in specific products. Results: Thanks to the predictive models anticipating customers' buying preferences, our Client was able to reduce churn by 20% in less than 6 months. Read the success story and find out how we helped them solve this case by using AI ### Redefining the nature of customer interactions The client’s goal was to create a truly revolutionary platform that would redefine the nature of customer interactions, turn them into actionable intelligence, and translate into improving companies’ operational efficiency. Being aware of the incredible pace of developments in the generative AI field, Caju AI’s founders knew that time to market could be a dealbreaker for their product’s success. Despite the project’s complexity, heavy workload, and all the challenges connected to the product’s nature, we’ve successfully fulfilled all the tasks and got the platform ready for launch in as little as 8 months. In the client’s words: “The platform stands out for its ability to offer actionable intelligence to customers in real-time, marking a significant milestone in our progress. The responses from our customers have been overwhelmingly positive; it’s not uncommon for us to hear a resounding “WOW!” from users. This technology has been a game-changer, akin to equipping our customers with a team of a thousand analysts, liberating them from the mundane to focus on higher-level tasks.” Technologies used in the project: - GPT-3.5 - AWS - Nest JS - React - Python ### Custom platform for the leading online yoga studio The project for the biggest online yoga studio and the biggest online community for yoginis in Poland. The Client aims to help people enjoy their home sessions by providing users with an online platform to choose videos and practice at their favorite place. When we started the project, they were already the biggest online community for yoginis in Poland. They were big enough to feel the constraints of the available off-the-shelf solutions for fitness providers. That's why we've built the platform which helps users: → Search for classes that would meet their goals and expectations; → Take part in featured challenges; → Browse recommendations; → Meet the teachers. ### 10 weeks to build a course recommender system When the Client approached us, they were struggling with a challenge related to their employees development. In simple terms, they were searching for a way to help their managers grow, advance in the company structure or to move between the positions within the organization. Back then, the process of choosing courses for their employees was conducted manually. It required a lot of decisions to be made both by the employee and by the manager of a chosen department. To automate this process the Client decided to build an AI-based platform that would recommend the right courses to support the development of their employees and make sure that it aligns with the company’s goals. Read the success story and find out how we helped them solve this case by applying AI ### Gen-AI-powered chatbot with multi-level access Corporate knowledge databases are often built of loads of unstructured data: files, reports, notes, etc. Most of the searching methods through these documents are ineffective as they require a lot of manual work.   Moreover, depending on the companies’ internal policies, different departments, or even specific roles, may be authorized to access certain documents. When implementing generative AI to help users search for information through the knowledge base, it is crucial to indicate what pieces of information they are authorized to access, and develop a chatbot with multi-level information access.   Not to mention the LLM’s hallucinations!   To deal with these challenges, we used Retrieval Augmented Generation. RAG is an AI framework for retrieving information from external sources of knowledge to ground LLMs. Thanks to that, the model is able to provide users with accurate, up-to-date information that comes from the designated data sources (e.g., the reports), and there is no need for additional training.   Now, instead of searching for the right report and then looking for the information in that report, the users tell the Gen AI-powered chatbot what they need to know, and the model returns an answer with a reference to the original document — saving up hours of research work. Assigning different levels of authorization to different roles or departments makes it easy to manage access to confidential information and comply with corporate policies.   Technologies used in this project: - GPT-4 - Langchain - Chainlit - UnstructureIO - Chroma ### Diagramming solution for performance management Our job was to support Nanoramic in developing the BSC app, an implementation of the Balanced Scorecard strategic planning and management system. The project aimed to create a revolutionary tool that would effectively present performance data reports with the functional division into departments and chapters, and combine the correlations between diverse entities’ results with the external outcomes of the whole company. The solutions were to create tree structures that group all the metrics reported by employees and devise a Strategy Map bounding in real-time KPIs with the strategic goals.  Read the success story and find out how the case was solved by implementing custom diagramming solutions. ### Remote Design Sprint To Validate Business Idea When we were approached by the Client, he had an idea for a software tool for marketers and wanted to build a prototype to test it on the market. Learning this, we’ve suggested to the client a faster and cheaper way to validate business ideas – the Design Sprint. The client agreed and we were able to find out if there is a market need for such a product and to identify the right part to start with, everything fully remotely and without writing a single line of code. Read success story and learn how we did it ### Fortune 2000 Enterprise Security Solution The main goal of RedWolf was to build a comprehensive and feature-rich security solution available for enterprises. Their product simulates web threats and creates DDoS attacks for the sake of testing the security of clients’ infrastructures, conducting the attacks in a controlled manner. The challenges were to enable identification of attack source, adjust the tool to the specific needs of different end-users, and increase product security. Read the success story ### Search engine handling 400 searches per second A search engine for rail links with transfers for one of the biggest railway operators in Poland. It’s a high-performance real-time system that can handle up to 400 concurrent searches per second. The project started in 2016 with building a search engine for rail links with transfers for one of the biggest railway companies in Poland. After we built the platform consisting of 5 key modules, we were developing it further, implementing new features, and helping our Client successfully manage their sales processes. Read success story ### Energy consumption monitoring solution When we were approached by the Client, they were looking for front-end developers to join their internal team and help them develop the platform visualizing the buildings’ energy consumption at a detailed level. In the first phase of the project, the main focus was to build a Proof of Concept. After that, we were working on several modules, implementing the designs provided by the Client, testing the application, and helping to maintain it. See how we contributed to creating solution that brings value for people, planet and business by connecting, digitizing and optimizing buildings   ### Using data to make the online world a safer space When you have a great idea for a product and a lot of data to visualize, all you need is a skilled front-end development team. Our Client had a vision for a web application that detects malicious activity around their customer’s domains and showcases it in many ways and details. We’ve implemented the designs provided by the Client, and we’ve been helping improve, maintain, and evolve the platform ever since.  Thanks to innovative technology, a customer-oriented approach, and user-friendly product, Our Client can realize their mission to be one step ahead of the hackers. Together, we make cybersecurity reachable for businesses and organizations of all sizes, like enterprises, governments, banks but also SMBs. Read more about this project   ### Developing the leading API integration solution AppMixer is a product developed by Client.io, a software development company specialized in diagramming solutions. It’s an API orchestration tool, enabling users to connect their cloud applications in order to create workflows and business logic. AppMixer helps users integrate online applications with no programming skills required. The Client chose Neoteric to support their in-house team of developers in developing the Appmixer application. They looked for a seasoned team of developers with the skills to handle multiple implementation methods to integrate external services into one tool. Read success story ### Moving a boutique fitness studio online When the Client approached us, they were looking for a software development company that had expertise in specific technologies (Node.js, React, and React Native) and would be able to start the project fast. And scale the team even faster when needed. The project’s goal was to create a web and mobile application for one of the most successful American fitness studios. The app was supposed to help studio members book classes, manage their payments, and keep their healthy habits by exercising at home when they could not come to the studio. See how it went! ### Boosting app intuitiveness with a new design For employees, the tool takes the stress away from dealing with huge tasks by applying Microgoals℠ – achievable hourly and daily activities. Managers, in turn, are supported in coaching their team members as the tool supplies them with data on employee performance and helps in shaping individualized coaching programs. The Client wanted to outsource UX, design, and development of the new application dashboards. They approached Neoteric asking to transform the employees’ and managers’ dashboards by making them more user-friendly, intuitive and cutting-edge in terms of its design. Our team was also tasked with the front-end development which involved introducing UX and UI changes. Read success story ### Increasing profit margin by 30% in 12 months The Client operates on an unpredictable market where prices of construction material, currency rates, and demand for the offered products constantly change and need to be monitored and benchmarked. These factors also impact the delivery time of the offered products. Due to this, the purchase process of the materials, as well as ensuring impeccable customer experience and timely delivery of goods, becomes a tough task. These circumstances limited our Client’s capacity to secure a reasonable profit margin while offering customers the goods at a competitive price delivered on time. Read the success story and find out how we helped them solve these issues by using AI ### Boosting the effectiveness of campaign management We supported the client in developing Terminus Orchestration – a visual, flow-building tool used to help marketers define the steps that should be taken regarding target account activity. The Orchestration builder was supposed to work within the existing platform and provide the feeling that it was part of the original ecosystem. Technologies used: Angular, Typescript, JointJS+, RxJS, NgRx   ### The new chess experience with a 4-players chess When Quaternity approached us, they had an offline, physical version of the chess game and wanted to bring it online. We started with developing the back-end of the app, with a complex game engine at its heart. Later on, the whole front-end development was moved to Neoteric as well so we could take care of the platform development holistically In this project, we have: built an engine for 4-players chess from scratch developed an autoscalable engine test the platform with early adopters implement NFT-powered payments The app received high efficiency scores and a positive reception among users. The first four-player chess tournaments have been already hosted on the Quaternity platform.   ### Diagramming innovation in the healthcare industry What kind of problem was the product supposed to solve? One of the most significant challenges of Japanese healthcare is the problem of an aging society and the enormous number of patients per 1 doctor. To face this challenge, Japan divided the land into thousands of regions and assigned one or two supporting centers to every one of them. Experts working in those entities aim to diagnose and group older patients before handing them to private clinics. Thus doctors in private companies have more time and can be focused on curing ill people rather than handling routine checkings.    And what kind of solution was dedicated for this problem? The idea was to provide software solutions that would help the supporting centers increase effectiveness of their services.    The project we worked on aimed at creating an app that allowed users to gather information about the patients through customized questionnaires and organize it. Also, it supported coordinators in making decisions about which healthcare provider they should recommend to a certain patient, and unified the diagnosis process management among various supporting centers.   Read the success story. ### Exploring the Power of Progressive Web Apps The aim of the project was to create a high-quality, feature-rich product that would demonstrate the capabilities (and the limitations) of a progressive web app (PWA). It was meant to serve as an example of what can be achieved with a PWA and, at the same time, as a “playground” where developers could experiment, validate their hypotheses, and test out the ideas for the new features. In the first release, we included the following features: Geolocation Scheduler Theme Video Chat Map Video Upload Photo Upload QR Scanner Device orientation) About and Install tabs, which explain the technicalities of PWA. After its launch, the app was successfully added to App Store and Play Store. Thanks to this Demo PWA, the time to validate if it’s possible to build certain features in a PWA was reduced. Recently, we added an Augmented Reality feature and plan to add more in the future.  Want to see how it works? Take a look here: https://pwa.neoteric.eu ### 11 Weeks To Build A Successful Prototype The story behind Appoint.ly’s development goes back to 2016 when we identified the market need for an all-in-one easy to navigate solution for booking meetings online. Back then, meeting scheduling looked way different than it does today. Our team of developers in Neoteric decided to change it and develop a new product – a SaaS tool that would change the way people book meetings online. Now, Appoint.ly is a web-based appointment scheduling tool. The app is fully integrated with Google calendar, iCal, as well as a number of other popular scheduling tools. The application is used worldwide and by people from different industries: tech companies, recruitment agencies, real estate agencies, doctors, or university professors (including the US Ivy League!).   Read case study ### Diagramming Tool for Effective Risk Management RRO visualization tool is an open-source tool which helps visualize various risks that may occur within the organizations along with the possible ways to prevent these risks. It helps to enhance safety and improve internal processes of companies and institutions. When we were approached by the Ministry of Defence, our goal was to build a tool that would support creating the RRO visualization to help them control risks better. The whole process consisted of identifying the actions that may lead to risk, describing the risks, finding ways to prevent them, visualizing the whole risk reduction plan, and reporting. Our goal was to make this process faster, easier, and more efficient. Read success story ### Supporting the leading Oil & Gas enterprise Al Zamil Heavy Industries is a leading Saudi Arabian company that supplies a wide range of products and solutions to the Oil & Gas, Petrochemical. What the Client needed was to: → build a new website that would reflect the brand identity → prepare two versions of the site: an English and an Arabic one → improve the conversion by making it easy to contact the company through their website. Working closely with the Al Zamil team, we designed and implemented the new website. Starting with the session with the Client’s team, we analyzed their needs and goals that served as a baseline for the first designs. As the majority of Al Zamil’s customers are based in the Middle East, it was important to make sure that the website follows both: general usability guidelines and local design standards (e.g. adapting it to the Arabic UI by mirroring the design right-to-left). ### Building AI Models 40-50% Faster The Client applies AI and NLP to extract and blend structured data from the IoT and operational databases, with unstructured, free-flowing data from Tribal Knowledge and the Internet of Everything. They then use Big Data based in-memory technology to perform deep learning to identify patterns, risks, and opportunities previously impossible with traditional analytical tools. Problem: No experience with RappidJS. The process of building AI models is difficult and time-consuming. Solution: Creating the visual designer app that is similar to a flowchart tool and is focused on building graphical representations of pipelines. The built solution allows companies to visually compose AI applications. Result: The Client estimates that the app will help build AI models at least 40-50% faster once fully implemented, which translates into several manhours of coding saved Want to learn more about this project? Read case study! ### Mobile application for the real estate Most real estate transactions are made with the involvement of 3rd party agents, which imposes additional fees on both buyers and sellers. These costs amount to roughly 6% of the real estate value! Our Client decided to change that and save money for buyers and sellers by creating a direct connection between them. When ThreeLeaf Creative contacted Neoteric, they were planning to publish a mobile application for real estate posting with the capabilities of direct live chat between users. The desired result was to lower the additional agent-related costs and simplify the communication between buyers and sellers. Read success story ### Boosting revenue for a beer e-commerce platform The Client runs an e-commerce platform offering beer, drinking glass and other related accessories, serves 4000 orders daily from 10 000+ unique users. When the Client approached us, their beer e-commerce platform was dealing with some performance-related problems, which resulted in decreasing customer service capabilities. The application wasn’t efficient enough and it wasn’t able to handle thousands of users at the desired level. Read success story ### Developing a product raising 250,000 euro funding A recruitment platform matching talents with their dream jobs. Finding candidates for Amazon, Unified Factory, Travactory, Brand24, and other finest tech companies. Challenge Before we started developing Skillhunt, we noticed two problems related to recruitment in the IT industry: On one hand, companies were struggling with inefficient recruitments. The recruitment process was long and applications were difficult to verify and to compare. On the other hand, the job offers - unverified, lacking important information - were discouraging candidates. So there were companies willing to employ IT specialists, and IT specialists... who were not actively searching to change their jobs. Solutions To solve these problems, we decided to build a recruitment platform that would: Enable users to directly refer specialists to certain positions, getting past the HR middlemen. Build mutual credibility based on the referrals, additionally rewarded by referral bonuses. Results 2 weeks to build a prototype, 8 weeks to deliver an MVP Successful recruitments for the biggest IT companies, including Amazon, Unified Factory, Travactory. Want to learn more about this project? Read case study! ### Crypto Market Fintech Platform The goal was to build a platform that would be able to manage thousands of transactions and scale to hundreds of thousands requests at the same time. In the end, we've managed to build a FinTech platform that is: secure due to the microservices architecture, double backend and using a Virtual Private Cloud fully scalable to hundreds of thousand requests at the same time able to manage thousands of transactions based on the same data. Challenges that we had to overcome: 1. Efficiency - thousands of users wanting to purchase or exchange currencies at the same time - all actions must happen in real time (in milliseconds) with the right sequence - many actions that are required to happen simultaneously. 2. Scalability - handle growing or diminishing resources to meet business demands in a capable way - scale to hundreds of thousands requests at the same time. 3. Security - ensure the security of the application. Read about how we dealt with them in a case study: http://bit.ly/2IeqCt6 ### Rappid-based space planner for the real estate When we were approached by the Client, they were looking for a development team that specializes in Rappid – a JS-based toolkit for building visual tools that could team up with their internal development team. Our first task was to verify if the desired goal, building an interactive space planner, was possible to be achieved with Rappid. After the hypothesis was validated positively with a Proof of Concept, we proceeded with building the actual module for the platform and supporting the Client’s team with some other development challenges. See how we helped the Client streamline the process of managing office spaces ### #1 Business Telematics Solution For Truck Fleets Cloud-based analytics platform and information management engine delivering multi-user management, configurable reporting, and mapping. The leader of business telematics solutions for large and medium truck fleets. Challenge:  Deploying in an already existing application Familiarizing our developer with the original code Solution:  Thorough acknowledgement of the application background and the customer’s developers team Adjusting to the customer's workflow and visiting their site to schedule long-term cooperation. Results: Ongoing cooperation with the customer on the project Introducing a new functionality - interactive support   Read case study ### Providing better hotel recommendations with AI Hotailors is an enterprise SaaS platform that helps companies organize and supervise the business travels of their contractors and employees. Employees can easily book flights, hotels, rent cars, buy insurance, and transfer while an employer receives one invoice to cover these expenses.  In this project, we wanted to achieve better hotel recommendations with AI, reduce the time for choosing the right hotel, and build a functional prototype. Read success story and see how it went ### Successful prototype raising $3.13 million Serverless, microservices, containers, cloud automation and orchestration come together with APIs to bring a simple solution to your everyday challenge gaining customers and growing revenue. Challenge Defining requirements Choosing the right technology to work with Limited time and tight budget Solutions Using React instead of the SVG library Close collaboration with the Client's team Results A successful prototype that raised $3.13 million Client received funds for further development of the product   Want to learn more about this project? Read success story ### Floorplanner solution boosting workspace awareness We helped our client develop a frontend part of the feature in the workplace organization app based on the “6S methodology” (otherwise known as 5S+ Safety).This system aims to promote and sustain a high level of productivity and safety throughout a workspace. The app aimed to boost employees’ awareness about what areas in the lab look like, where they are precisely situated and what kind of problems might occur in certain places. Its objective also concerned allowing administrators to design the facility’s floor plan and manage the workspace.Read the sucsess story and find how how the case was solved by implementing custom diagramming solutions. ### Telco AI adoption with 91.36% success rate 4Com offers leading business phone products, mostly in the United Kingdom. The company's core product HiHi2 is an innovative desk phone with a tablet and business phone system. They approached us with the task to validate whether AI can improve the overall sales rate by identifying high quality leads more likely to convert during the sales process. They wanted to find out if the available data can be analyzed deeper to draw conclusions and used more efficiently to help telemarketers close more deals. Read success story ### Emergency Services Platform raising $16M funding RapidSOS is revolutionizing emergency response by getting more data than ever to 911 and responders through direct data links from IoT & connected devices. Read case study ### Language learning application An app containing special learning plans which are based on real-life, everyday situations that help learners immerse themselves in real language and make sure that they learn effectively, being encouraged to start speaking on day 1. The drag’n’drop interface in the admin panel helped the teachers design lessons in an easy, intuitive way. Challenge Combining two parts of the application into one, consistent platform available to the teachers and learners Using speech recognition in lessons for the learners Solutions Building an intuitive interface helping teachers easily design lessons, and a student portal allowing to complete lessons and gain XP Rewriting the speech recognition code in a simpler way Results An application accessible to both teachers and learners of various languages, allowing to create and complete lessons without much effort and learn new languages Want to learn more?  Read the case study ### AI-powered MVP for supply chain risk managers When Alchemai approached us, they had an ambitious goal: to change the way supply chains are managed. They noticed that existing supply chain risk management systems typically react to problems that have already occurred and as such, are unable to proactively support robust and efficient supply chains.   The idea for the product was based on the direct insights from the market and the potential clients, and the company has already had a clickable Proof of Concept. The goal was to build a product that would be able to find the patterns, correlations, and connections within supply chain networks, use these inputs to manage and predict the supply chains, and that could be delivered to the potential client.   Read more: https://neoteric.eu/portfolio/ai-powered-mvp-supply-chain-risk-managers/ ### Building AI models 40-50% faster AppOrchid is based in Silicon Valley specializing in artificial intelligence and cognitive computing. They develop applications that make the internet of everything think like a human brain, as stated in their mission. This project was about building an application component to help build AI models in a visual way without the need for programming.Using JointJS, an open-source diagramming library, we developed the Pipeline Composer application that helps companies to visually compose AI applications. The visual designer app can even be used by people who are not technical. It also helped reduce time spent on the custom development of features substituting them with ready-to-use components.The product was delivered on time and within budget. According to the client, the new tool helps build AI models 40-50% faster than before. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_1000_2025_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_spring_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_generative_ai_company_2026_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_artificial_intelligence_company_2025_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_ai_consulting_company_2024_award.svg) ### Industry Recognitions - Neoteric featured in Grit Daily - Interview with Matt Kurleto (Neoteric CEO) - Venkatesh, V. “Adoption and Use of AI Tools" - Interview with Matt Kurleto (Neoteric CEO) - Top10 AI Development Companies in NYC - 20+ Best AI Development Companies - Top ML company by Superb Companies - Edtech marketing reviewed by LiteralHumans - Featured in Forbes - Speaking at Generative AI Week - Featured by UPCEA - Featured by Inside Higher Ed - Featured in BetaNews - Top 10 Generative AI Development Companies in 2023 - Best AI Consulting by Markovate - #5 ChatGPT Applications Development Company - #6 on Top 10 Machine Learning Companies for 2023 - #3 among Top Generative AI Development Companies - How to build a sustainable startup ecosystem - Neoteric quoted as GPT experts - Yahoo Finance: Top Custom Software Dev Companies - The Aspen Institute Central Europe - Tech.eu interview with Neoteric's CEO - 20+ Best AI Development Companies - Top JavaScript Development Companies - Top 10 Artificial Intelligence Companies to follow - Top 10 machine learning companies by AI Magazine - Top 13 BEST Machine Learning Companies - Pomerania – Bay of Artificial Intelligence - Interview: Matt Kurleto, AI Expert & Neoteric CEO - AI Leaders – Interview with K.Bazyliński, Neoteric - Neoteric's leader named a BFS tech advisor - CrowdStrike Named Best Security Company by 2022 SC - Neoteric's CEO on a TEDx stage - RapidSOS getting 2021 BIG Innovation Award - Deloitte Fast 50 CEE - 101 Most innovative Machine Learning Startups - 10 Best Artificial Intelligence Development - #3 Top outsourcing startups & companies in Poland - Gazele Biznesu 2022 - Gazele Biznesu 2020 - Diamond 2021 - Forbes ## Key Clients - KIONA (Energy, Utilities), Siemens (Electronics), Nestle (FMCG), The World Bank (Finance), Liveramp (Data integration), Boeing (Aviation), Crowdstrike (Cybersecurity), Apporchid (AI), Nanoramic (Energy), Client.io (Diagramming), yWorks (Diagramming) ## Packages ### AI Development Packages Start smart! Before investing loads of money in an AI project, check if it works for your business case and helps you achieve the desired results. See if artificial intelligence can help you with your current challenges, plan the AI adoption step by step, and learn the risks. Let us run the experiment to verify your assumptions. | Feature | Small ($600/total) | Medium ($5,000/total) | Large ($15,000/total) | |---------|---------|---------|---------| | Consultations with AI experts | ✓ | ✓ | ✓ | | Report with a AI adoption plan | — | ✓ | ✓ | | An experiment to test feasibility of using the chosen model in a certain use case | — | — | ✓ | --- ### Generative AI Packages Start smart! Before investing loads of money in a generative AI project, check if it works for your business case and helps you achieve the desired results. See if generative AI can help you with your current challenges, plan the AI adoption step by step, and learn the risks. Let us run the experiment to verify your assumptions. | Feature | Small ($600/total) | Medium ($5,000/total) | Large ($15,000/total) | |---------|---------|---------|---------| | Consultations with generative AI experts | ✓ | ✓ | ✓ | | Report with a generative AI adoption plan | — | ✓ | ✓ | | An experiment to test feasibility of using the chosen model in a certain use case | — | — | ✓ | --- ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 69 - Overall Review Rating: 4.9 Last Updated: 2026-07-01T09:12:03Z ### Business Entity - Business Entity Name: Neoteric Sp. z o.o. - Source: Central Statistical Office of Poland - Jurisdiction of Formation: Poland - Date of Formation: February 19, 2014 - Status: Active - Last Updated: October 13, 2022 - ID: 0000498594 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: January 1, 2022 ## Locations (2) ### Gdańsk, Poland (Headquarters) - Marynarki Polskiej 163 - Gdańsk 80-557 - Poland - 50 - 75 employees - Phone: +48 517125671 ### New York, NY - 35 W 31st St - New York, NY 10001 - United States - 1 employees ## Connections - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Anastasiya Zatyshniak (GIPO GISLER POWER AG) - Rakhman Kasymbaev (Ingenios) - Nirav Patel (Kaizen Software Systems Inc) - Jakub Rafałko (Media Sp. z o. o.) - Christof Gomez Mannfeld (solvee) - Benjamin Hodson (The Spott) ## Contact Neoteric [Send a message](https://clutch.co/profile/neoteric) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/neoteric/) - [Facebook](https://www.facebook.com/neoteric.eu/) - [Instagram](https://www.instagram.com/neoteric.eu/)