Neoteric

BACKGROUND

Please describe your company and position.

I am the Senior Engineering Manager of a software company

Describe what your company does in a single sentence.

We provide cloud workload and endpoint security, threat intelligence, and cyberattack response services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neoteric to accomplish?

• Develop dashboards for LogScale backend
• Develop dashboard builder and connect it to LogScale
• Develop apps for Falcon Foundry

SOLUTION

How did you find Neoteric?

• Referral
• Recommended by the creator of library we are using

Why did you select Neoteric over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned
• Previous experience of working with Neoteric

How many teammates from Neoteric were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

During the engagement, Neoteric’s developer was involved in several projects. This included: 

• Delivering migrated dashboards before the removal of competitor solution from production, which has been achieved using 2 different approaches: manual migration for some (too complex to be migrated in other manners) and a layer of conversion (data and drilldown links) for the others. 
• The development of a sample open-source app, made in Vue3 - Logscale-to-widgets data integration and some dashboards refining chore

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The migration was scheduled in batches, with clients that are being migrated in chunks. Required underlying code and manually migrated dashboards needed to be released before the first chunk of clients started using it. The product has met all of our quality and security requirements and received positive feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The frontend developer from Neoteric has worked as a part of our team, and we handled project management in-house. The developer was very responsive, the communication was really great. We have met the deadline without any delays, enabling our clients to use the product as planned.

What was your primary form of communication with Neoteric?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people. Neoteric employs great people who seek to understand problems and get started with finding solutions immediately.

Are there any areas for improvement or something Neoteric could have done differently?

None. Neoteric has been a great partner!

BACKGROUND

Please describe your company and position.

I am the Founder of Life Flow Fitness LLC

Describe what your company does in a single sentence.

We are a fitness studio company that offers a program of different classes, personalized algorithmically to provide a technology-enhanced, comprehensive fitness solution for each member.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neoteric to accomplish?

• Create a customized section for the Mariana Tek booking app to deliver personalization
• Collaborate in the development of our algorithm
• Coordinate testing and launch-readiness with Mariana Tek

SOLUTION

How did you find Neoteric?

Referral

Why did you select Neoteric over others?

Great culture fit, Referred to me, Other

What was the size of Neoteric’s team?

2-5 Employees

What was your primary form of communication with Neoteric?

In-Person Meeting, Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Kickoff - In-person workshop Algorithm development Coding in Mariana Tek test environment UX/UI design Usability testing Revisions and finalization Deliverable: Working 5th tab for Mariana Tek booking software, ready to implement when studio opens

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful usability test cases
• Approval by Mariana Tek technical resources

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Highly structured sprint, with weekly check-ins on both project details and budget
• Flexibility and adaptability as project progressed, with revised timeline and budget shared at each change in project parameters
• Especially insightful because of their broad experience in the fitness technology industry, and their openness to sharing ideas, contacts and industry news

What did you find most impressive or unique about this company?

I had worked with technology providers in Europe twice in the past, but never with the ease and collaborative spirit I found at Neoteric. Everyone who worked on my project added to the positive outcome, often in unexpected or original ways.

In the end, I visited their office in Poland twice, each time conducting an intense, highly useful team meeting. Thier style of collaboration is refreshing and very impactful.

Are there any areas for improvement or something {provider_name} could have done differently?

None that I can think of. The project ran flawlessly.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an AI-driven software company called Aegis Consent.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoteric?

We were looking for a company with a decent amount of AI experience in development, specifically deep learning. We don’t harvest user data, but we understand there’s an inherent value in training AI with this data, which our users also understand. We hired Neoteric to develop a slurred speech identification AI.

SOLUTION

What was the scope of their involvement?

The software was built from scratch; we gave them a spec sheet and a technical definition sheet and discussed everything else with them. Neoteric developed the UX/UI for our flagship application in parallel with the AI. 

We focused primarily on security using the native facial ID on iOS and Android as well as the PIN because the app had to be convenient while maintaining the utmost security. We went with minimal login security and maximal use security, meaning before users started documenting consensual encounters, we used our AI software to verify that the person giving consent was who they said they were using their voice pattern.

Other key features included the custom-designed layout of our educational modules. These were animated videos that we had produced in-house alongside the framework for our quiz and testing system. Neoteric also had digital artists that created all the renderings, designs, and font types for us.  

We have a strict 100% pass requirement, and Neoteric created custom software to randomize the tests and ensure that after someone failed to reach 100%, the curriculum reset and forced users to rewatch all of the videos. Neoteric used Strapi on the backend admin panel, which makes it easy for us to change the app on the fly. They’re handling extended maintenance. 

What is the team composition?

We had 6–8 people assigned to the project throughout our engagement. This included UX/UI developers, designers, a liaison, a lead coder, a QA person, and a person that handled the financial side. 

How did you come to work with Neoteric?

We’d done a lot of research beforehand and were starting from the ground up and needed a company that would fit our flexible research needs. We found Neoteric on Clutch, and after vetting a few other companies, they were the only company that seemed to meet all of our specific needs within our very strict timeline. 

How much have you invested with them?

We spent roughly $550,000. 

What is the status of this engagement?

We worked together between July–December 2022. We’ve finished the first version's development, but plan on developing further programs once we have more funding.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still pre-revenue and don't have any metrics beyond consumer engagement, but we’re about to start a beta program with an academic institution. The crispness of the aesthetic is partially why we were able to obtain the beta program. 

We’ve had a high level of satisfaction with our executives and partners. Some of the employees within our companies had a few notes about optimization, so we shuffled some pages and options within the app, but for the most part, it has been received very well. We’ve reached a 96% degree of certainty with a sample size of 500 people; we expect that number to continue to grow in accuracy with more users. Everything they built has met our expectations. 

How did Neoteric perform from a project management standpoint?

During development, there were instances when staff changes occurred, but Neoteric was very quick to respond and shouldered the financial responsibility of getting people up to speed. 

We had weekly Zoom meetings at the start of the week and communicated via Slack. When the project got larger, we met twice weekly over Zoom and used Jira for project management. 

We had two bugs that did not impact the app's functionality, one of which was discovered by Neoteric’s QA department. The bug was handled in the background, and Neoteric pushed an update. The other bug revolved around profile pictures, and Neoteric reported that the bug was completely server-sided. 

What did you find most impressive about them?

They took the time to get to know our company and went very in-depth with their research to understand where we were coming from. Whenever we ran into issues or potentially new technologies we could use, they took it upon themselves to develop a prototype or a mock-up to suggest to us. We were impressed that they could deduce what we wanted and deliver beyond our expectations. 

Are there any areas they could improve?

We were satisfied with everything they did. 

Do you have any advice for potential customers?

Have an executive summary of the service you’re hoping to offer and a mock-up of an app or software. That will cut back on the earlier parts of development and save time in the long run because Neoteric can understand your vision more easily.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Breakletics. We invented a fitness workout concept and now teach licensed instructors how to give classes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoteric?

We published an application and had a new partnership with a marketing agency to help us with it. They provided consultancy on refining and optimizing the app, so we needed a new development team that could implement the changes they suggested.

SOLUTION

What was the scope of their involvement?

Neoteric provides app development services for us. Our marketing agency offers optimization ideas and creates the design. Then, Neoteric implements the changes to the app. The team uses GitHub for the code and Ionic as a framework. 

What is the team composition?

We’ve worked with six teammates from Neoteric: three developers and three project managers. 

How did you come to work with Neoteric?

They messaged me on LinkedIn while on a business trip in Berlin. We met, and that’s how I got to know them. 

How much have you invested with them?

We’ve invested €10,000–€20,000 (approximately $10,000–$20,000 USD). 

What is the status of this engagement?

We started working together in June 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re happy with Neoteric’s development work and ready to start scaling the application. We don’t have metrics yet; we’ll have some KPIs soon. 

How did Neoteric perform from a project management standpoint?

Their project management is really good, and they deliver on time and within the budget. I’m happy with how they communicate and adhere to their schedules. Overall, we have a very professional partnership with them.

As for communication tools, we’ve met in person and regularly use Google Meet. Sometimes, we also use Slack and WhatsApp.

What did you find most impressive about them?

I’m impressed with Neoteric’s communication. This aspect is really important to me, and it’s where they’ve excelled. 

Are there any areas they could improve?

They could be a little cheaper. However, ultimately their price is worth their performance.

BACKGROUND

Please describe your company and your position there.

I'm Accolade Pro COO and co-founder. I'm in charge of the development of the product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neoteric, and what were your goals?

We need to connect our software with one of our partners through API. We hired Neoteric to do that job. The objectives of that connection is to enable more feature for our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We made a selection based on the experience on the field, the profile of the developers and their methodology

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project last for 8 weeks. We had 2 weeks to setup and create the first API connection. Then there was 5 weeks to develop all the API related features and 1 week to finalize (fix bugs, tweaks).

How many people from the vendor's team worked with you, and what were their positions?

There were 4:

• 1 Business manager
• 1 Tech lead
• 1 Back-end developer
• 1 scrum master

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the API connection, we were able to help our clients on their daily work so it also allows us to grow our customer base.

Describe their project management style, including communication tools and timeliness.

The project management was kept by us. We were using Slack and Miro as project management tools. The team was able to adapt very quickly to our work approach.

What did you find most impressive or unique about this company?

The team is very responsive and agile. They are also proposing several solutions/approach to solve problems

Are there any areas for improvement or something they could have done differently?

They were very well organise and applied well the scrum methodology. I believe there is still some room of improvements in the problem solving.

BACKGROUND

Please describe your company and your position there.

I am the COO of a Start-Up based in New York City. We are the #1 cloud solution that analyzes human motion and body composition through any device with a camera.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neoteric?

Our website was created 1 year ago and didn't reflect the company's identity nor what the company really does. This issue led many of our stakeholders (partners, advisors, investors) to confusion and needed to be addressed with supreme expertise.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had the pleasure to meet Neoteric in couple of industry events in US. We immediately saw in Darek, the company CEO, a deep domain of expertise. Furthermore, we demonstrated the same passion for innovation and strongly share the same views on all future trends affecting our industry.

Describe the project in detail and walk through the stages of the project.

After a series of discovery meetings, it was clear that our current webpage was leading any person outside the organization completely off track. Our company goal, vision, mission and product were hardly perceivable by looking at our old web page version. We decided to start drafting all milestones we wanted to address and clear in the new website from scratch - from text & UX, color palette, UI, etc.. After this first step we then looked at couple of website from some of our competitors or similar industry to spot if there were common patterns in the UX.

Once these exercises were done, we started with the first lo-fidelity versions. We followed an iterative process whereby we adjusted the UI & UX any time we improved adjusted the messaging and text. The end result was as we expected a very good result. We have a new homepage that perfectly reflect what the company does.

How many resources from the vendor's team worked with you, and what were their positions?

In total 3 peple were involved in the project. From our side the COO & the Head Of Growth + 1 Designer from Neoteric.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The steps we followed were very structured and led us to the end result smoothly. Integration is easy and we decided to give it a team who often worked with Neoteric in few similar projects.

How effective was the workflow between your team and theirs?

The workflow was very efficient. We create few direct communication channels on slack and I must the response was incredible.

What did you find most impressive or unique about this company?

I was impressed by the knowledge around website design and UX. A field we were actually looking to fulfill with professional who had strong experience. They challenged us in a very productive way, leveraging their experience working with different companies on comparable projects. The experience was great.

Are there any areas for improvement or something they could have done differently?

Things can always be done faster, especially for start-ups. At the end of the day what matter is the end result and I have nothing to add on the latter.

BACKGROUND

Introduce your business and what you do there.

I’m the CSO of Next Tomorrow, an IT services and tech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoteric?

We hired Neoteric because we were having a hard time finding frontend engineers for our project.

SOLUTION

What was the scope of their involvement?

Neoteric helped us find and appoint a great engineer to realize our vision for the software build. They utilize JavaScript in the development process, and also provided us with a web designer to make improvements to the website.

What is the team composition?

We mainly work with around eight people from their team.

How did you come to work with Neoteric?

Neoteric was recommended to me by a mutual contact.

How much have you invested with them?

So far we’ve spent somewhere between $25,000–$50,000.

What is the status of this engagement?

Our ongoing partnership started in February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provide us with very nice designs as well as fully-functional prototypes of our products that we can pitch to investors, so we’ve been very happy with our partnership with Neoteric.

How did Neoteric perform from a project management standpoint?

The collaboration we have with their team has been great, so they work incredibly well from a project management standpoint.

We initially didn’t have a clear picture of what we wanted to achieve, but they were able to swiftly gather the requirements for us and create a good iteration of our vision.

We typically communicated through Google Meet and Slack.

What did you find most impressive about them?

We’re impressed with their ability to deliver their requirements with agility. Everything has been accomplished faster than expected, which I believe is the highlight of our collaboration.

Are there any areas they could improve?

We’ve experienced some communication breakdowns throughout our partnership but other than that, I don’t have any major complaints.

Do you have any advice for potential customers?

I would recommend working with them because they can do a good job of iterating your vision, especially if you don’t have a clear picture of your goals.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and co-founder of Hotailors, a technology company that provides services for SMEs through a 24/7 customer service platform. This platform helps our clients find the best transportation and accommodation services globally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoteric?

We were looking to develop and implement an algorithm to help our customers find the best hotels around the world.

SOLUTION

What was the scope of their involvement?

Neoteric helped prepare an AI algorithm that can calculate the parameters and distance of hotels in a certain location.

What is the team composition?

We mainly worked with a project manager, AI engineers, and backend developers who prepared our API.

How did you come to work with Neoteric?

Our CEO met Neoteric’s CEO at an event, and they started talking about a potential cooperation. We decided to hire them based on their competitive pricing and technical expertise.

How much have you invested with them?

We invested about $80,000.

What is the status of this engagement?

The project ran from July 2019–February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Neoteric was able to deliver a working MVP and through that, we found an early adopters group to determine which algorithm works best for us moving forward.

How did Neoteric perform from a project management standpoint?

They performed well from a project management perspective and we typically interacted through Slack and Google Workspace.

What did you find most impressive about them?

We were impressed with their industry knowledge and experience in the travel sector. They provided us with a lot of data, so it made it easier for us to work around the process.

Are there any areas they could improve?

I can’t think of anything they need to improve on.

Do you have any advice for potential customers?

I don’t have any specific advice, but I would like to highly recommend them to anyone looking for their type of service.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a fitness tech start up

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Neoteric?

We hired Neoteric to help us improve a product that assesses human fitness performance based on a video feed

SOLUTION

How did you select this vendor and what were the deciding factors?

Neoteric was recommended to us by several acquaintances with their own start up. We decided for them based on their good understanding of the project from the onset, and their flexibility in terms of our initial engagement terms while we evaluated the quality of their services

Describe the project in detail and walk through the stages of the project.

The project remains confidential, but the phases included: - Initial assessment of the problem - Data availability assessment - Proposed approaches, weighed by quality of the output and feasibility - Phase 1: simple deterministic model - Phase 2: complex deterministic model (multiple level 2 and 3 parametres, conditions, etc)

How many resources from the vendor's team worked with you, and what were their positions?

7 people, including data scientists, data engineers, React Native and JavaScript developers, and analysts

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got a functioning model after a period of 2.5 months. This model accounts for edge cases, is ready for production, and correctly fits with front end product requirements

How effective was the workflow between your team and theirs?

The team kept us constantly updated and responded to our queries, pivots and deadlines in a timely manner.

What did you find most impressive or unique about this company?

We were impressed with their flexibility, adaptability, and technical acumen — we felt we didn't have to dumb our product requests down no matter how complex

Are there any areas for improvement or something they could have done differently?

The only criticism from our side is that we would have appreciated more product thinking from their side, as opposed to the more data science-led approach that required more direction from our side

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a company that builds a platform for large enterprises to manage their learning programs. We help their learners self-manage their learning experience; they also undergo formal learning with different content providers. Essentially, our clients are growth-minded organizations, and our software helps them learn. We also help their managers follow up on metrics around their investment in learning time.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoteric?

As a young startup in a competitive market, we need to move fast to scale up. We need to find markets and build things quickly. As a result, we’ve brought in Neoteric to help staff up our team. For context, we’ve used other suppliers and software houses before, but we’ve had huge problems with our own recruitment efforts. 

SOLUTION

What was the scope of their involvement?

We use Neoteric to help us build features within our platform; they’ve been involved in creating many front- and backend features for our product. We’re constantly running experiments in an agile fashion. Examples of the work they’ve handled include user management and reports of learner flows. Overall, they comprise roughly 30% of our total development capacity. 

We’ve also had smaller engagements with Neoteric, where they’ve brought in external expertise. The team has also run a few workshops for us, teaching us about integrations within our teams while offering architectural guidance. In other words, Neoteric serves as our long-term contractors with consultants coming in for specialized engagements. 

What is the team composition?

We mainly work with three people from Neoteric, and they’re all full-stack developers. They mainly work with TypeScript and React, along with MongoDB servers. 

How did you come to work with Neoteric?

Our company talked to many vendors to find a team capable to help us. At one point, we engaged Neoteric and 2–3 other software houses at the same time. Neoteric stood out as the team that was easiest to manage. Their resources were easy to talk to, and they managed their retention rates better than their competitors. Simply put, we chose them because of their stability and the ease of working with them; they could quickly iterate the right profiles and locate the right resources. 

How much have you invested with them?

We’ve spent around $250,000. 

What is the status of this engagement?

We started working with Neoteric in June 2021, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have many hard success metrics, but the metrics we do have are fairly standard. Our team checks the code’s health and gives overall feedback for Neoteric’s work. I can also be fairly hands-on since we’re a small team. What’s been truly nice about them is their strong sense of ownership. 

Moreover, their resources are also receptive to feedback, and they’ve been active participants in the coding process. The team actively shares what they know. Every time a problem happens, they step up and dig into the matter. From that perspective, Neoteric has served like our true employees. 

How did Neoteric perform from a project management standpoint?

Neoteric has been highly communicative. While we do our own delivery management, their team is good at following up and participating. They tell us when estimates seem inaccurate and then find reasonable solutions. They contribute to the making of highly sensible plans. On top of that, hitting deadlines and critical delivery goals has never been a problem for them. 

For project management tools, we use Jira for everything. We track every issue using tickets. Our teams also use Jira for communications and standups. Meanwhile, the complete code review happens on GitHub. Most of our communications happen openly and transparently. Their resources also quickly adapt to our way of working and communications. 

What did you find most impressive about them?

The account manager that Neoteric has assigned to us has been truly easy to talk to and approachable. We never have to wait for an answer. If there’s an issue and we send him an email, we receive a quick answer. He’s always ready to hop on a call with us. 

Moreover, their team gives us a nice heads up when things need to change for any reason. Overall, they’ve been truly active in the relationship, which I highly appreciate. 

Are there any areas they could improve?

No, there aren’t any. The problems we’ve had are due to external circumstances, and Neoteric has been a nice partner. 

Do you have any advice for potential customers?

Spend the time upfront to talk about your culture. Don’t focus solely on technology; they’re good at that, but they also have a wide range of personalities that can match your requirements. In our case, we need people who are strong at everything. On top of that, when they present you with profiles, don’t be afraid to give feedback because they’re super receptive.