Neocoast

BACKGROUND

Introduce your business and what you do there.

I’m CEO and co-founder of Rootstrap.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NeoCoast?

We outsourced a client web development project to NeoCoast.

SOLUTION

What was the scope of their involvement?

NeoCoast maintains the client’s Ruby on Rails website and develops new features.

What is the team composition?

Originally, four team members worked directly with our client. However, the client has scaled NeoCoast down to three resources. We oversee the process and the client manages the resources.

How did you come to work with NeoCoast?

I knew part of their team prior to the engagement.

How much have you invested with them?

We spend approximately $14,000 per month.

What is the status of this engagement?

We started working together in 2015, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although the client reduced NeoCoast’s team due to budget constraints, they still retain them because the vendor produces high-quality work.

How did NeoCoast perform from a project management standpoint?

The team is responsive and has strong English skills.

What did you find most impressive about them?

They are reliable and trustworthy, especially compared to our other partner agencies.

Are there any areas they could improve?

While we can’t identify any specific areas, our team does need a lot of help at the same time NeoCoast is busy with other clients. The team could scale faster to increase their bandwidth.

Do you have any advice for potential customers?

The team provides useful insight into the development and any related challenges.

BACKGROUND

Please describe your company and position.

I am the CEO of Jobspeaker

Describe what your company does in a single sentence.

Platform to help individuals navigate their education to employment journey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neocoast to accomplish?

• Platform Architecture & Support
• SDLC harmonization and efficiency
• New Product Enhancements

SOLUTION

How did you find Neocoast?

Referral

Why did you select Neocoast over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Neocoast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

End-to-End Technology Support:

• System Archtecture
• System Deployment & Cloud Deployment
• SDLC process and refinement
• API development
• Application Development
• Product Graphic Design
• Product Enhancements
• Data Analysis
• AI Feature Development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Cloud system stability - reduce incidents by 90%
• Product Development: completed on time, within budget increased by 30%
• AI assisted development adoption: 100% increase

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used Agile/Scrum sprints as our framework. We kept communications open via Slack and 3 weekly stand-up meetings using Jira, Trello and Confluence as our task management system.  Using this process enabled transparency throughout the whole lifecycle and enabled us to address questions or needs immediately.

What was your primary form of communication with Neocoast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are excellent technically and can adapt to new technologies quickly, but remain humble.

Are there any areas for improvement or something Neocoast could have done differently?

None at this time.

BACKGROUND

Introduce your business and what you do there.

I work in Customer Service at BeeReaders, a SaaS company in the EdTech industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neocoast to accomplish?

We hired Neocoast for their fastness and knowledge to support our critical processes.

SOLUTION

What was the scope of their involvement?

Neocoast worked on multiple projects for our critical processes, including developing a data system.

How did you find Neocoast?

We found Neocoast through a referral.

Why did you choose Neocoast over other options you considered?

We chose Neocoast because of their high ratings.

What is the status of this engagement?

The project started in May 2025 and is currently ongoing.

How many teammates from Neocoast were assigned to your project?

There were 2-5 people from Neocoast assigned to our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Most of the tasks were completed efficiently, with high speed, reduced delays, and fast responses.

What was your primary form of communication with Neocoast?

We primarily communicated through virtual meetings and email or messaging apps.

How did Neocoast perform from a project management standpoint?

All tasks were delivered on time.

What did you find most impressive about them?

Neocoast demonstrated a complete understanding of the processes, had good vision, used effective tools, and made communication easy.

Are there any areas they could improve?

Not at this moment.

BACKGROUND

Please describe your company and position.

I'm an executive at Audit Sight, Inc.

Describe what your company does in a single sentence.

Audit Sight is a leading technology platform that eliminates manual work for auditors, diligence and private equity providers by automating financial transaction verification.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neocoast to accomplish?

• Data engineering in Python
• Software engineering in Node/TS and React

SOLUTION

How did you find Neocoast?

Referral

Why did you select Neocoast over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Other

How many teammates from Neocoast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Neocoast to build out a data pipeline and augment our development teams in node/TS and React, for our main application and for internal admin tooling.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to keep up with customer demand as our data pipeline was being built. The development on our internal admin tools was fast enough to save our engineers time servicing one-off requests.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The engineers were excellent, had good communications skills, and the leadership team was very responsive and checked in on progress often.

What was your primary form of communication with Neocoast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Neocoast provides very effective engineers at a reasonable cost.

Are there any areas for improvement or something Neocoast could have done differently?

No, and I am confident if there were, they would have addressed any issues promptly and with professionalism.

BACKGROUND

Please describe your company and position.

I am the CEO of an online learning platform.

Describe what your company does in a single sentence.

We're an online learning platform that gives instructors a deeper understanding of their learners' competence levels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neocoast to accomplish?

• Build a SaaS web application from scratch

SOLUTION

How did you find Neocoast?

Referral

Why did you select Neocoast over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Neocoast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was to redesign a SaaS web app from scratch, solving for several customer needs along the way on a short timeline. Deliverables included:

• Create design files
• Build 4 core workflows into a web application
• Build ancillary functionality core to a successful end user experience, such as email communication

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design & ship a fully responsive web app before EoY

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have a high bar for software project management and NeoCoast exceeded it. Delivery was always on or ahead of schedule, and the quality of work consistently exceeded expectations.

What was your primary form of communication with Neocoast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Two things: the quality of work far exceeded my expectations, and the entire NeoCoast team behaved as owners and partners. This was the most productive and fun software engineering team I've had the privilege of working with in my career.

Are there any areas for improvement or something Neocoast could have done differently?

No