N7 Mobile

BACKGROUND

Please describe your company and your position there.

I’m eCommerce Manager in Towarzystwo Ubezpieczeń Europa. We are one of the top insurance brands in Poland. We specialize in B2B suport (including bancassurance) and innovative products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile, and what were your goals?

We hired N7 Mobile to develop and maintain Screenity mobile application both for Android and iOS platforms. We aimed to be pioneers on the Polish market when it comes to insuring phone screens with mobile applications. Our plan was to launch the application in 2018 and maintain it for the foreseeable future.

SOLUTION

How did you select this vendor and what were the deciding factors?

N7 Mobile contacted us with a prepared MVP product. We really liked the product and decided to team up with the company. We verified their project portfolio and after some time decided to sign the contract.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project goal was to offer an easy and comfortable way to insure mobile screens within the application. We tried to automate the process as much as we could and shorten the response time for our customers.

In order to do so, almost everything is happening within the application. N7 Mobile provided us with technology to verify if the phone screen is working correctly and with algorithms to check flaws on the screen. Apart from that, they prepared UX and UI designs and developed the rest of the application.

How many resources from the vendor's team worked with you, and what were their positions?

When it comes to N7 Mobile, we were working with a project manager, 4 mobile developers, and a designer. Since the application is on the market we are doing maintenance and adjustments with a smaller team (just a PM and 2 developers).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy about the project and we can call it a definite success. I cannot disclose specific numbers but our downloads are still increasing just like contract rates.

Describe their project management style, including communication tools and timeliness.

It’s hard for me to recall the specifics of the development (it was 3 years ago – time flies). I don't remember any flaws in their work process. As for the maintenance, N7 Mobile is responsive and I cannot complain about a single thing.

What did you find most impressive or unique about this company?

The most important and impressive thing is that we have the same vision and went straight for it. We feel like N7 Mobile is our partner with this project, not only the contractor that built the app and left us after. I feel like this perspective is pretty unique nowadays.

Are there any areas for improvement or something they could have done differently?

I cannot think of anything.

BACKGROUND

Please describe your company and your position there.

I’m COO in Good Safe. We are a Polish startup coming up with a unique solution- the only, secure, digital place that guarantees the automatic execution of your instructions and the transfer of your will to loved ones or trusted persons when you need help or when you pass away.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile, and what were your goals?

We hired N7 Mobile to help us develop the MVP version of our service. They were responsible for the backend (AWS), frontend and graphical design of our solution. Our main goal was to build a standalone MVP which we could showcase to our potential partners. In the process, we wanted to test AWS capabilities to host our service since our product requires a unique architecture.

SOLUTION

How did you select N7 Mobile and what were the deciding factors?

We had few options while looking for the development team but we found N7 Mobile the most suitable for our endeavor. Their experience in the field and the courage to experiment were the main reasons we ended up signing the contract.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main idea behind the project was to give our customers constant access to documents, insurance, bills, payments, wills, medical records, or other important information about which your loved ones should be informed in the event of customer’s death or coma. We focused primarily on security, scalability and reliability. In the first phase of the project users were given the possibility to:

• store their files in designated folders
• share their files with each other
• have secure access to their files (users had to enter an encrypted key in order to open the file)

How many people from the vendor's team worked with you, and what were their positions?

The project team consisted of N7 Mobile’s:

• 1 Project Manager
• 1 Designer
• 2 front-end developers
• 3 Backend & Server developer
• QA team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still in the MVP phase but we met our requirements and we currently have v. good understanding of the limitations of our architecture and of our solution. We are satisfied with this iteration of the project.

Describe their project management style, including communication tools and timelines.

We were working at a very fast pace (we had a very close deadline to meet) but together we were able to find good communication patterns (we had project meetings at least once a week and phone call meetings in between). After each milestone, we received a report containing information about project progress and budget spent.

What did you find most impressive or unique about this company?

I was impressed by the clear, open communication, and how N7 Mobile cared about the outcome of the project. They shared our vision and were able to turn it into reality in a really short period of time. Experience, open communication and willingness to support at every stage resulted in accurate hints and solutions that we, as a startup, needed.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind. I wish everyone such an agile team that understands budgetary constraints and at the same time tries to create a product that best suits the needs of customers.

BACKGROUND

Please describe your company and your position there.

Grupa Radiowa Agory Sp. z o.o., a part of Agora SA Media Holding is one of the largest radio broadcasters in Poland. GRA is an owner of Information Radio TOK FM (broadcasting in 19 polish cities) and three networks of local radio stations including:

Zlote Przeboje (24 cities), Rock Radio (7 cities) and Radio Pogoda (4 cities). GRA also provides the music streaming service Tuba.FM and full archives of Radio TOK FM podcasts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile?

"TOK FM - Podcasty i Radio" - the radio and podcast mobile application for our audio live and on-demand content, with has hundreds of thousands listeners each day.

What were your goals for this project?

Our goal was to reinvent and give a graphical boost and better "look&feel" to our previous application. The most important requirement during the process was to keep all the already existing features inside the application and to give our users a new experience that would still be similar to what they were used to.

SOLUTION

How did you select N7 Mobile?

We have had previous experience with N7 Mobile company. They were subcontractors in some of our mobile projects. We felt confident in giving them more responsibility in the whole process. They also met our budget expectations.

Describe the project in detail.

"TOK FM - Podcasty i Radio" is a mobile application for our listeners around the world. We offer them quality content produced daily by a number of our editors in fields like politics, economy, culture and many others.

We already had applications on the market but they were getting a little bit outdated so we decided to redesign and rewrite them with N7 Mobile. In general, our application has 2 types of users:

1. Subscribers who have paid access to the whole library of our podcasts.
2. Users who can access our live radio streaming for free. Main features present in the application:

• Live radio - with a timeline that allows users to identify which program will be playing next and which was played previously.
• Podcast player - in addition to regular audio player functionalities we provided TOK FM app users with: - downloading podcasts, - fast forward feature, - setting a podcast as favourite.
• Search engine with recommended tags and editors profiles.
• Radio schedule with a calendar and quick access to podcasts by date.
• User account with personalized lists of podcasts. N7 Mobile was responsible for designing UX and UI for both applications (iOS and Android), development of all features inside the application (based on our API), testing and releasing the application.

What was the team composition?

The team consisted of: project manager, 2 UX/UI designers, 2 iOS developers and 2 Android developers and 1 tester. They were supported by our product and project managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

"TOK FM - Podcasty i Radio" mobile application is a very important part of our online revenue stream and even more important as a way to connect with our listeners. The most important change was the way in which we can present our content to the listeners.

It has become much more interesting and we could see an increase in user interactions in the application and higher volumes in subscription sales. The second important factor was the rise of our score in Google Play and App Store. Our apps were able to increase the score by about 2.0 points which we thought was pretty impressive.

How effective was the workflow between your team and theirs?

The project was conducted in scrum methodology with two-week sprints. We had access to N7 Jira to have a constant view of the work progress. In my opinion, it was very effective, we were able to express our issues and doubts and they were addressed in an effective way in the span of a sprint or two.

Thanks to the very good communication with the project manager and the project team, we were able to release a successful product that was well received by our listeners.

What did you find most impressive about this company?

We were most impressed by the great communication and great commitment of all people working in the project. N7 Mobile was able to give us a lot of interesting and - what is more important - valuable information about the mobile market and mobile applications standards. We are still working together with N7 on this product - which is probably the best recommendation of their competences.

Are there any areas for improvement?

No, they have done a good job.

BACKGROUND

Please describe your company and your position there.

Talkin’Things is a high tech company providing the smart packaging solution for the most recognized brands. I am a project manager responsible for coordination of the key software R&D project within the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile, and what were your goals?

N7 Mobile was hired for the design and development of the backend software responsible for communication with the company’s IoT appliances.

SOLUTION

How did you select N7 Mobile and what were the deciding factors?

Our goal was to create a scalable and universal solution to fulfill many business cases of our IoT hardware. What has started as a single purpose software for the pharmaceutical industry has been easily expanded for other market verticals. The N7 Mobile design has proven to be well thought and their engagement in the project has exceeded our expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The developed software is a proxy and configuration maintenance service responsible for the managing of our IoT hardware. The main goals of the software are:

1. Configuration management of the connected hardware
2. Filtering and channelling of the inbound traffic.
3. Providing the authentication service for the inbound traffic
4. Providing the analytical dashboard
5. Admin panel
6. and backup data storage.

How many people from the vendor's team worked with you, and what were their positions?

The project team consisted of N7 Mobile’s Project Manager, Graphic designer and 2 backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was successfully deployed and presented to the demanding client. It has allowed for the further deployment of our hardware.

Describe their project management style, including communication tools and timelines.

The workflow was very smooth. N7 Mobile has integrated swiftly with our team and another external contractor. They have been very responsive and available for any request during the project execution.

What did you find most impressive or unique about this company?

They have proven to be very reliable in terms of the timing and quality. Also the system design that was proposed has withstand the test of time. They have understood our business well and prepared for the future requirements escalation.

Are there any areas for improvement or something they could have done differently?

We cannot think of anything.

BACKGROUND

Please describe your company and your position there.

Polkomtel is the leading telecommunication operator in Poland, providing services under Plus brand. The company is the leader of LTE technologyusing state-of-the-art telecommunication solutions in developing services for its customers.

It is a part of the Cyfrowy Polsat Group, the biggest media and telecommunication group in Poland which has 5,6 million contract customers and provides to its customers over 17.5m services of mobile telephony, pay TV and Internet access.

Plus was the first in Poland to launch a 5G network on the 2.6 GHz TDD frequency - this means Internet speed up to 600 Mb / s, better connection stability, lower data transmission delays and much greater network capacity I am Service Development Manager, and working in Marketing Strategy Department

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile, and what were your goals?

We hired N7 Mobile to develop a widget application for Android, with the management portal (backend and frotend). Our goal was to provide better communication with our customers, enabling access to different Valued Added Services our company has to offer.

SOLUTION

How did you select N7 Mobile and what were the deciding factors?

We have selected N7 Mobile based on their excellent expertise in that kind of software and their experience with similar projects. After some consultations with N7 Mobile we were certain that they were the team we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project was to create a small module, which could be preinstalled on the user devices as a part of the operating system, which is able to present recommended services for the user and can be used to provide rich communication with our customers.

In order to communicate with the Android module, N7 Mobile had to create a custom frontend & backend. The whole solution is maintained by the N7 Mobile since then.

How many people from the vendor's team worked with you, and what were their positions?

The project team consisted of N7 Mobile’s:

• 1 Project Manager
• 1 Designer
• 1 Android developer
• 1 Backend & Server developer and tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

A successful development of the solution which enabled better communication with the end client. Communication during the process was very important for us and N7 Mobile fulfilled our expectations in terms of regular check-ups, responsiveness, and ability to adapt to our changing needs.

Describe their project management style, including communication tools and timelines.

We maintained constant communication during development and in the maintenance phase. Our point of contact for the project on N7 Mobile’s side was very helpful and always eager to help when the need arises.

What did you find most impressive or unique about this company?

They have a great understanding of the Android mobile operating system. They are able to create intuitive back-office solutions.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind at the moment

BACKGROUND

Please describe your company and your position there.

I am Operations and Administration Manager in CityFit. Member of founding team. CityFit is first low-cost fitness chain in Poland with over 20 gyms across Poland. I am responsible for coordination of the company high profile projects and I oversee the operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile?

N7 Mobile Was hired for the design, development, testing and maintenance of our mobile app for Android and iOS.

What were your goals for this project?

The goal of the application was to provide the CityFit members all capabilities of the web-based member panel. Application had to attract users to our offer, ease the classes sing-up process and allow a secure contactless entrance to our gyms with QR codes.

SOLUTION

How did you select N7 Mobile?

We have already worked with N7 Mobile before on a Android-based kiosk project. Since then they have proved to be a solid software developer, so we have trusted them to design and build the mobile app for our members.

Describe the project in detail.

The CityFit app was the first mobile application developed in our company. We have always pushed for the quality and innovation of our services, so the mobile app was a reasonable way to proceed.

N7 Mobile was responsible for working out the requirements for the app, designing, developing and testing. Application main functionalities are:

• Entrance to the gym based on QR codes system
• Gym classes sign ups and management
• Member profile management
• Physical goods purchase with credit card payment gateway provider
• Personal trainer packages purchase.
• Motivation programme

The app is in constant development and since its launch in 2019 it has been updated with many new features.

What was the team composition?

The project team consisted of N7 Mobile’s Project Manager, 2 Graphic designers, 4 developers and testers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The developed app was a huge success, and proved to be a valuable asset and user friendly tool for booking classes, buying personal trainings. Application avarage rating is 4.5 / 5 stars with over 2k reviews and active base of over 50k users monthly. QR codes system make us innovative again and proved our leadership on the market.

How effective was the workflow between your team and theirs?

The workflow was very smooth. We have communicated on the daily basis and the Project Manager has addressed any important issues before they posed a threat to the development process.

What did you find most impressive about this company?

We were impressed by their knowledge about the mobile app distribution process, user management and understanding of our business model and goals.

Are there any areas for improvement?

We cannot think of anything.

BACKGROUND

Please describe your company and your position there.

I am a mobile services and applications manager for P4 Sp. z o.o., Poland’s largest mobile network operator with 15 million active SIM cards.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile?

We needed a library implementation for a mobile push communication solution that could be used in third-party applications. We had no in-house mobile developers, so we outsourced to N7. 

What were your goals for this project?

We wanted the library to integrate seamlessly with existing and future applications as well as with our web interface. We would then be able to use various channels such as Apple Push Notification Service, Google Cloud Messaging, and later, Firebase Cloud Messaging to communicate with our clients and display notifications in an engaging way.  

SOLUTION

How did you select this vendor?

N7 had proven their skills and flexibility in other projects for us. Though that was the primary reason we selected them, we also took into account their reasonable quote.  

Can you go into detail about the services they provided and the scope of the project?

The scope was to create a single, unified solution that included features such as analytics and various views and notification display modes. N7 first completed the architecture, coding, integration, and testing for the Android platform, followed by the iOS version. They have since added all the features requested, ensuring project stability and compatibility with the latest devices.   

What was the team composition?

Our project manager actively communicated with N7’s team of three mobile developers, one graphic designer, and one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The solution, which has been successfully implemented since 2014, has improved the efficacy of our communication with clients via rich automated and manual notification formats. N7 honors our signed Service Level Agreement by reacting to all issues in a timely manner. 

How was project management arranged and how effective was it?

N7’s project manager helped us develop the solution we sought, providing guidance on the practicality and feasibility of new features we considered. In addition to holding in-person meetings, we also communicated using Skype, email, and phone. The entire team has been flexible and responsive to changing requirements, and our direct access to them has proven invaluable on several occasions. 

What did you find most impressive about this company?

We continue to be impressed by their knowledge and adaptability. Despite fluid requirements, they constantly adjust to produce the best high-quality software to meet our needs.

Are there any areas where they can improve?

I saw no areas for improvement.

BACKGROUND

Please describe your company and your position there.

With 15 million active SIM cards and 2,600 employees, our company is the largest mobile network operator in Poland. I am a senior administrative specialist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile?

We needed to create an updated version of our internal employee application by rebuilding existing apps from scratch. Since we do not have in-house mobile developers, we decided to outsource the whole project—including the redesign—to an external company. 

What were your goals for this project?

We wanted an improved platform that offered functionalities to enhance operations such as employee phone management, employee and conference room searches, parking management, and internal accident reporting. It also needed to accommodate future additions from our roadmap. We required the app to have a professional, visually appealing interface that would complement our corporate style and deliver a better user experience. 

SOLUTION

How did you select this vendor?

In addition to their affordable price point, we selected them based on the seven years of experience we had working with them.  

Describe the project in detail.

Since we had been collecting user feedback on the prior application, we already had a good idea of which elements needed improvement, so we organized a few meetings to convey this to N7 Mobile. Within about two weeks, they presented the initial user interface mockups for both Android and iOS. Following some internal discussion, we provided N7 Mobile with our feedback, and they began finalizing the mockups and preparing for development. After a nearly flawless launch of the first version, they continue to add more features on a recurring basis. 

What was the team composition?

N7 Mobile assigned a project manager, four mobile developers, a graphic designer, and a tester as well as a “backup” project manager. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project has been a huge success. Not only have 98% of our employees rated the new version as “useful” or “very useful,” but the management board has used this application as an example of what our company can create. We continue to hear positive feedback on the app’s usability and expect to hear more as we add even more functionalities in the future.

How effective was the workflow between your team and theirs?

Our project manager was very responsive. With a new work-in-progress version presented to us every few weeks, we were familiar with the progress of development. Communication was excellent and conducted via email, Skype, or phone calls with either the project manager or the designer.

What did you find most impressive about this company?

The new user interface is attractive and much more optimized than the prior version. N7 Mobile proposed well-informed ideas that led directly to higher ratings, and we will continue working with them on app improvements for the foreseeable future.

Are there any areas for improvement?

I cannot recall any areas for improvement; everything went exceptionally well.

BACKGROUND

Please describe your company and your position there.

I’m a board member at NVT; we are a software house company that delivers Java-based server apps with a focus on telecommunication and e-commerce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile?

We needed a mobile app built from scratch for a large telecommunication operator’s e-commerce project. We didn’t have the in-house mobile developers so we needed a team capable of Android and iOS development.

What were your goals for this project?

We wanted a competitive, easy to use mobile app in the music industry market with a sleek design.

SOLUTION

How did you select this vendor?

They came recommended to us by our other partner. We reviewed their portfolio and seeing they had completed similar projects, we asked them for a quote. After receiving their detailed and reasonable quote we selected them.

Describe the project in detail.

N7 was involved in multiple aspects of the mobile app, including UX/UI design, coding, integration, testing, and execution. The first few weeks were spent on managing the creation of the UX/UI design. 

What was the team composition?

The team is composed of two graphic designers and four mobile developers. They project is handeld by a project manager who takes an active part in communicating with the end-client about their needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app has been successfully deployed on the market and has received many positive reviews. The mobile design concept is now being used for the design of the entire product. The code they provided has been maintained since the release and the design seems to be long-lasting.

How effective was the workflow between your team and theirs?

The workflow perfectly matches our needs. They are flexible and respond quickly to any changes. We have frequent meetings with the stakeholders either in person or in a teleconference. Their process is very transparent and they provide frequent updates.

What did you find most impressive about this company?

I’m impressed by their knowledge and deep understanding of the final product. They proposed many great enhancements to the original concept that ultimately led to a fast and user-friendly app. They are always available online and respond within seconds to our questions and comments.

Are there any areas for improvement?

Everything has gone well so I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

Viva Wallet is a global, cloud-based digital payments factory providing innovative and reliable acquiring and issuing services to professionals and businesses of any size, based on their individual needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire N7 Mobile, and what were your goals?

Viva Wallet commissioned N7 Mobile to leverage their expertise in helping integrate Polish cash registers with Viva Wallet's range of Android card terminals

SOLUTION

How did you select N7 Mobile and what were the deciding factors?

N7 Mobile was already familiar with the ECR communication protocol used by FROB, the Polish ministry of Finance.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Cash register integration over TCP/IP and Serial Port (RS232) with an Android middleware

How many people from the vendor's team worked with you, and what were their positions?

Two people worked on our project: 

• Project manager
• Software developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were excellent, requiring minimal adjustments and delivering a stable and professionally created software application

Describe their project management style, including communication tools and timelines.

N7 was very agile in their collaboration with Viva Wallet, using Microsoft Teams and Github for collaborating remotely

What did you find most impressive or unique about this company?

Their ability to advise and make improvement suggestions beyond the original scope was impressive. Their speed and efficiency were amazing as well.

Are there any areas for improvement or something they could have done differently?

Excellent work all around!