N7 Mobile

Please describe your company and your position there.

Polkomtel is the leading telecommunication operator in Poland, providing services under Plus brand. The company is the leader of LTE technologyusing state-of-the-art telecommunication solutions in developing services for its customers.

It is a part of the Cyfrowy Polsat Group, the biggest media and telecommunication group in Poland which has 5,6 million contract customers and provides to its customers over 17.5m services of mobile telephony, pay TV and Internet access.

Plus was the first in Poland to launch a 5G network on the 2.6 GHz TDD frequency - this means Internet speed up to 600 Mb / s, better connection stability, lower data transmission delays and much greater network capacity I am Service Development Manager, and working in Marketing Strategy Department

For what projects/services did your company hire N7 Mobile, and what were your goals?

We hired N7 Mobile to develop a widget application for Android, with the management portal (backend and frotend). Our goal was to provide better communication with our customers, enabling access to different Valued Added Services our company has to offer.

How did you select N7 Mobile and what were the deciding factors?

We have selected N7 Mobile based on their excellent expertise in that kind of software and their experience with similar projects. After some consultations with N7 Mobile we were certain that they were the team we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project was to create a small module, which could be preinstalled on the user devices as a part of the operating system, which is able to present recommended services for the user and can be used to provide rich communication with our customers.

In order to communicate with the Android module, N7 Mobile had to create a custom frontend & backend. The whole solution is maintained by the N7 Mobile since then.

How many people from the vendor's team worked with you, and what were their positions?

The project team consisted of N7 Mobile’s:

• 1 Project Manager
• 1 Designer
• 1 Android developer
• 1 Backend & Server developer and tester.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

A successful development of the solution which enabled better communication with the end client. Communication during the process was very important for us and N7 Mobile fulfilled our expectations in terms of regular check-ups, responsiveness, and ability to adapt to our changing needs.

Describe their project management style, including communication tools and timelines.

We maintained constant communication during development and in the maintenance phase. Our point of contact for the project on N7 Mobile’s side was very helpful and always eager to help when the need arises.

What did you find most impressive or unique about this company?

They have a great understanding of the Android mobile operating system. They are able to create intuitive back-office solutions.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind at the moment

Please describe your company and your position there.

I am Operations and Administration Manager in CityFit. Member of founding team. CityFit is first low-cost fitness chain in Poland with over 20 gyms across Poland. I am responsible for coordination of the company high profile projects and I oversee the operations.

For what projects/services did your company hire N7 Mobile?

N7 Mobile Was hired for the design, development, testing and maintenance of our mobile app for Android and iOS.

What were your goals for this project?

The goal of the application was to provide the CityFit members all capabilities of the web-based member panel. Application had to attract users to our offer, ease the classes sing-up process and allow a secure contactless entrance to our gyms with QR codes.

How did you select N7 Mobile?

We have already worked with N7 Mobile before on a Android-based kiosk project. Since then they have proved to be a solid software developer, so we have trusted them to design and build the mobile app for our members.

Describe the project in detail.

The CityFit app was the first mobile application developed in our company. We have always pushed for the quality and innovation of our services, so the mobile app was a reasonable way to proceed.

N7 Mobile was responsible for working out the requirements for the app, designing, developing and testing. Application main functionalities are:

• Entrance to the gym based on QR codes system
• Gym classes sign ups and management
• Member profile management
• Physical goods purchase with credit card payment gateway provider
• Personal trainer packages purchase.
• Motivation programme

The app is in constant development and since its launch in 2019 it has been updated with many new features.

What was the team composition?

The project team consisted of N7 Mobile’s Project Manager, 2 Graphic designers, 4 developers and testers.

Can you share any outcomes from the project that demonstrate progress or success?

The developed app was a huge success, and proved to be a valuable asset and user friendly tool for booking classes, buying personal trainings. Application avarage rating is 4.5 / 5 stars with over 2k reviews and active base of over 50k users monthly. QR codes system make us innovative again and proved our leadership on the market.

How effective was the workflow between your team and theirs?

The workflow was very smooth. We have communicated on the daily basis and the Project Manager has addressed any important issues before they posed a threat to the development process.

What did you find most impressive about this company?

We were impressed by their knowledge about the mobile app distribution process, user management and understanding of our business model and goals.

Are there any areas for improvement?

We cannot think of anything.

Please describe your company and your position there.

I am a mobile services and applications manager for P4 Sp. z o.o., Poland’s largest mobile network operator with 15 million active SIM cards.

For what projects/services did your company hire N7 Mobile?

We needed a library implementation for a mobile push communication solution that could be used in third-party applications. We had no in-house mobile developers, so we outsourced to N7. 

What were your goals for this project?

We wanted the library to integrate seamlessly with existing and future applications as well as with our web interface. We would then be able to use various channels such as Apple Push Notification Service, Google Cloud Messaging, and later, Firebase Cloud Messaging to communicate with our clients and display notifications in an engaging way.  

How did you select this vendor?

N7 had proven their skills and flexibility in other projects for us. Though that was the primary reason we selected them, we also took into account their reasonable quote.  

Can you go into detail about the services they provided and the scope of the project?

The scope was to create a single, unified solution that included features such as analytics and various views and notification display modes. N7 first completed the architecture, coding, integration, and testing for the Android platform, followed by the iOS version. They have since added all the features requested, ensuring project stability and compatibility with the latest devices.   

What was the team composition?

Our project manager actively communicated with N7’s team of three mobile developers, one graphic designer, and one project manager.

Can you share any information that demonstrates the impact that this project has had on your business?

The solution, which has been successfully implemented since 2014, has improved the efficacy of our communication with clients via rich automated and manual notification formats. N7 honors our signed Service Level Agreement by reacting to all issues in a timely manner. 

How was project management arranged and how effective was it?

N7’s project manager helped us develop the solution we sought, providing guidance on the practicality and feasibility of new features we considered. In addition to holding in-person meetings, we also communicated using Skype, email, and phone. The entire team has been flexible and responsive to changing requirements, and our direct access to them has proven invaluable on several occasions. 

What did you find most impressive about this company?

We continue to be impressed by their knowledge and adaptability. Despite fluid requirements, they constantly adjust to produce the best high-quality software to meet our needs.

Are there any areas where they can improve?

I saw no areas for improvement.

Please describe your company and your position there.

With 15 million active SIM cards and 2,600 employees, our company is the largest mobile network operator in Poland. I am a senior administrative specialist.

For what projects/services did your company hire N7 Mobile?

We needed to create an updated version of our internal employee application by rebuilding existing apps from scratch. Since we do not have in-house mobile developers, we decided to outsource the whole project—including the redesign—to an external company. 

What were your goals for this project?

We wanted an improved platform that offered functionalities to enhance operations such as employee phone management, employee and conference room searches, parking management, and internal accident reporting. It also needed to accommodate future additions from our roadmap. We required the app to have a professional, visually appealing interface that would complement our corporate style and deliver a better user experience. 

How did you select this vendor?

In addition to their affordable price point, we selected them based on the seven years of experience we had working with them.  

Describe the project in detail.

Since we had been collecting user feedback on the prior application, we already had a good idea of which elements needed improvement, so we organized a few meetings to convey this to N7 Mobile. Within about two weeks, they presented the initial user interface mockups for both Android and iOS. Following some internal discussion, we provided N7 Mobile with our feedback, and they began finalizing the mockups and preparing for development. After a nearly flawless launch of the first version, they continue to add more features on a recurring basis. 

What was the team composition?

N7 Mobile assigned a project manager, four mobile developers, a graphic designer, and a tester as well as a “backup” project manager. 

Can you share any outcomes from the project that demonstrate progress or success?

The project has been a huge success. Not only have 98% of our employees rated the new version as “useful” or “very useful,” but the management board has used this application as an example of what our company can create. We continue to hear positive feedback on the app’s usability and expect to hear more as we add even more functionalities in the future.

How effective was the workflow between your team and theirs?

Our project manager was very responsive. With a new work-in-progress version presented to us every few weeks, we were familiar with the progress of development. Communication was excellent and conducted via email, Skype, or phone calls with either the project manager or the designer.

What did you find most impressive about this company?

The new user interface is attractive and much more optimized than the prior version. N7 Mobile proposed well-informed ideas that led directly to higher ratings, and we will continue working with them on app improvements for the foreseeable future.

Are there any areas for improvement?

I cannot recall any areas for improvement; everything went exceptionally well.

Please describe your company and your position there.

I’m a board member at NVT; we are a software house company that delivers Java-based server apps with a focus on telecommunication and e-commerce.

For what projects/services did your company hire N7 Mobile?

We needed a mobile app built from scratch for a large telecommunication operator’s e-commerce project. We didn’t have the in-house mobile developers so we needed a team capable of Android and iOS development.

What were your goals for this project?

We wanted a competitive, easy to use mobile app in the music industry market with a sleek design.

How did you select this vendor?

They came recommended to us by our other partner. We reviewed their portfolio and seeing they had completed similar projects, we asked them for a quote. After receiving their detailed and reasonable quote we selected them.

Describe the project in detail.

N7 was involved in multiple aspects of the mobile app, including UX/UI design, coding, integration, testing, and execution. The first few weeks were spent on managing the creation of the UX/UI design. 

What was the team composition?

The team is composed of two graphic designers and four mobile developers. They project is handeld by a project manager who takes an active part in communicating with the end-client about their needs.

Can you share any outcomes from the project that demonstrate progress or success?

The app has been successfully deployed on the market and has received many positive reviews. The mobile design concept is now being used for the design of the entire product. The code they provided has been maintained since the release and the design seems to be long-lasting.

How effective was the workflow between your team and theirs?

The workflow perfectly matches our needs. They are flexible and respond quickly to any changes. We have frequent meetings with the stakeholders either in person or in a teleconference. Their process is very transparent and they provide frequent updates.

What did you find most impressive about this company?

I’m impressed by their knowledge and deep understanding of the final product. They proposed many great enhancements to the original concept that ultimately led to a fast and user-friendly app. They are always available online and respond within seconds to our questions and comments.

Are there any areas for improvement?

Everything has gone well so I can’t think of anything.

Please describe your company and your position there.

Viva Wallet is a global, cloud-based digital payments factory providing innovative and reliable acquiring and issuing services to professionals and businesses of any size, based on their individual needs.

For what projects/services did your company hire N7 Mobile, and what were your goals?

Viva Wallet commissioned N7 Mobile to leverage their expertise in helping integrate Polish cash registers with Viva Wallet's range of Android card terminals

How did you select N7 Mobile and what were the deciding factors?

N7 Mobile was already familiar with the ECR communication protocol used by FROB, the Polish ministry of Finance.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Cash register integration over TCP/IP and Serial Port (RS232) with an Android middleware

How many people from the vendor's team worked with you, and what were their positions?

Two people worked on our project: 

• Project manager
• Software developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were excellent, requiring minimal adjustments and delivering a stable and professionally created software application

Describe their project management style, including communication tools and timelines.

N7 was very agile in their collaboration with Viva Wallet, using Microsoft Teams and Github for collaborating remotely

What did you find most impressive or unique about this company?

Their ability to advise and make improvement suggestions beyond the original scope was impressive. Their speed and efficiency were amazing as well.

Are there any areas for improvement or something they could have done differently?

Excellent work all around!