N4 Studio®

BACKGROUND

Please describe your company and position.

I am the Senior Director, Marketing of CartonCloud

Describe what your company does in a single sentence.

CartonCloud is an all-in-one logistics platform that brings warehouse management (WMS) and transport management (TMS) together in one simple, connected system. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire N4 Studio® to accomplish?

• Refresh our website to appeal to a broader audience set
• Remove technical dept
• Increase digital visibility in North America

SOLUTION

How did you find N4 Studio®?

Online Search

Why did you select N4 Studio® over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned
• Technical expertice in Webflow

How many teammates from N4 Studio® were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Phase 01 — Strategy & Planning
N4 led a comprehensive discovery and strategy process to align stakeholders, clarify goals, and define the foundation for the new website experience.

Deliverables included:

• Pre-workshop questionnaire and project onboarding sync
• Collaborative strategy workshops covering:
  • Business goals and success criteria
  • Audience needs and market positioning
  • UX and creative direction
  • Data, SEO, and performance opportunities

Strategic Summary Deck capturing:

• Competitor analysis (up to 5 competitors)
• Customer personas (up to 3 priority audiences)
• Customer journey mapping
• Brand positioning and differentiation
• Design inspiration and accessibility recommendations
• SEO audit and analytics/tracking strategy
• Sitemap, messaging framework, and content architecture
• Launch timeline, risk mitigation, and post-launch support planning
• Strategy presentation and feedback sessions with one round of revisions

 
Phase 02 — Content & Creative Direction
N4 developed the content structure and creative foundation for the new site, ensuring clarity, consistency, and alignment with audience needs.

Deliverables included:

• Content wireframes in Figma with key messaging and CTAs
• Copywriting for advanced pages, optimized for search
• Low-fidelity wireframes defining site structure and user flow
• Creative direction and concept development:
  • 2–3 creative concepts presented
  • Selection of final direction with one feedback round applied
  • Multiple structured feedback and revision cycles

 
Phase 03 — High-Fidelity Design & Prototyping
N4 translated the approved direction into fully responsive, polished website prototypes.

Deliverables included:

• High-fidelity responsive wireframes and prototypes
• Interaction and animation design (standard + optional advanced)
• Custom visual support and photography sourcing where needed
• Style guide and component library preparation
• Development handover documentation and asset packaging
• Structured design feedback rounds per page

 
Phase 04 — Development & Migration
N4 executed the build in Webflow with a scalable design system and strong technical foundations.

Deliverables included:

• Webflow design system and Client-First class naming setup
• Component library implementation
• CMS database planning and structured content architecture
• Front-end development of all approved designs
• Animation implementation using Webflow and GSAP
• Technical integrations including:
  • Custom forms + reCAPTCHA
  • Webflow Localization (2 additional locales)
  • Google Tag Manager migration and refinement
  • GA4 setup with up to 5 core conversion events
  • HubSpot integration
  • CMS-driven content migration via client-provided CSVs
  • Accessibility, SEO, and performance optimization targeting 95+ Lighthouse scores
  • Rigorous QA testing across devices, browsers, and assistive technology
  • Final documentation for ongoing site management

 
Phase 05 — Launch & Enablement
N4 supported CartonCloud through launch readiness, go-live execution, and post-launch stabilization.

Deliverables included:

• Staging review and feedback process via Markup.io
• Enablement and training sessions for internal teams
• Final pre-launch redirect and technical checks
• DNS and launch coordination support
• Go-live validation of SEO, accessibility, and performance standards
• Launch day support with real-time collaboration
• Post-launch QA and bug triage for 30 days
• Workspace migration and initiation of managed services (N4+)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from this project were primarily tied to successful delivery across strategy, design, and development milestones.

N4 Studios delivered the website program on schedule and met expectations at every major phase — from initial discovery and strategic planning through high-fidelity design, Webflow development, and launch support. The project was well managed, with clear timelines, structured feedback cycles, and consistent progress against agreed deliverables.

Key indicators of success included:

• Completion of a comprehensive strategic foundation (personas, messaging framework, sitemap, and SEO recommendations) that aligned internal stakeholders and clarified our direction
• Delivery of a modern, scalable design system and high-quality responsive prototypes that accurately reflected our evolving brand and product positioning
• Successful implementation in Webflow with strong performance, accessibility, and SEO best practices built in from the start
• A smooth go-live process, supported by thorough QA, redirect validation, and post-launch stabilization

Overall, the outcome was a high-performing new website that better communicates CartonCloud’s value to a broader global audience, delivered through a structured process and strong execution from the N4 team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

N4 Studios did an excellent job managing what was a detailed and complex website project. They maintained clear timelines, strong communication, and a structured process throughout each phase. While there were a couple of minor agreed delays, they were proactive in managing expectations and ensuring deliverables stayed on track. They were highly responsive to our needs, incorporated feedback efficiently, and made the overall engagement feel well organised and collaborative.

N4 Studios delivered a high-quality website through a well-managed, collaborative process. Even with a couple of minor agreed adjustments, they were proactive, transparent, and effective in keeping the project moving and ensuring launch expectations were met. 

What was your primary form of communication with N4 Studio®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about N4 Studios was the strength of their collaboration and expertise across both design and delivery. The project lead and lead designer were excellent partners — they listened closely, understood our needs quickly, and translated that into outstanding creative work. Their combination of strong UX design capability and deep technical knowledge of Webflow resulted in a polished, high-performing site experience.

Are there any areas for improvement or something N4 Studio® could have done differently?

No, excellent overall execution. 

BACKGROUND

Please describe your company and position.

I am the Chief Marketing and Innovation Officer of APR

Describe what your company does in a single sentence.

APR is a marketing production advisory who reimagine the 360 degrees or content production, helping brands spend wiser, create smarter, and partner better.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire N4 Studio® to accomplish?

• Visual Brand Reinvention
• Modernize the website experience
• Create a best-in-class customer experience

SOLUTION

How did you find N4 Studio®?

• Online Search
• Webflow

Why did you select N4 Studio® over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from N4 Studio® were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged N4 to referesh our brand identify and website for our 25th anniversary. Key deliverables were inclusive of our new website built on Webflow CMS with key user interactivity and animations, synthesis and modernization of a user experience and associated copy, a new logo and brand guidelines, and supporting assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key check-ins during each phase of the project that were focused on collective alignment. Each step was clearly articulated and communicated to us, and we conducted a series of approvals set to our aligned timeline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Stellar. The N4 team was responsive and always solution-oriented. Delivery of engagement was on-track for our timeline.

What was your primary form of communication with N4 Studio®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Culturally, the company was quite special and very much aligned with our own, which made selecting them easy. The N4 leadership and working team exude talent from strategy through execution. Their portfolio of work speaks for itself, however, all the talent we engaged with was always at the ready to work together to solve for needs as we moved through the project.

Are there any areas for improvement or something N4 Studio® could have done differently?

None that I could think of.

BACKGROUND

Please describe your company and position.

I am the Brand Manager of Sanare

Describe what your company does in a single sentence.

We provide individual & group therapy anywhere from 1-5 days a week.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire N4 Studio® to accomplish?

• Make our brand feel human
• Make therapy something people don't feel ashamed of
• Create a dynamic website that will draw in new audiences & loads of traffic

SOLUTION

How did you find N4 Studio®?

Online Search

Why did you select N4 Studio® over others?

• Company values aligned
• Other

How many teammates from N4 Studio® were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed an entire new website, built from scratch.

They helped us write copy for 3 of our main pages, updated our brand font to more accurately match our brand's personality, designed the framework of our website, designed the website, and brought it to life!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A completed website that was on brand and increased engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, I was happy with it!!!

We had a flexible timeline, and we definitely didn't make the team's jobs easy or streamlined 😆

They were incredibly flexible, giving, and responsive to our needs, and we are deeply thankful for that. Without that, we wouldn't have been able to make our brand feel so human and relatable. 

Ex: I had to recreate our entire brand strategy halfway through, and I misread our contract that specified "services" under pages they'd write copy for. (I thought it meant all services pages, but it meant our services landing page haha. Had to add in time to get that up to speed)

It's hard to predict what you'll need from everyone beforehand, but in the future I'd love a list like "have any copy updates we aren't providing to us by _____ or else... 👀" up front so I can plan & coordinate with my teams on my side.

The only other thing was that there were a few weeks we didn't hear back from the team because of vacations. It would've helped to get a heads up on that so I could've made more progress on items needed on our end. But, again, we had a flexible deadline so in the end it didn't matter too much.

At the end when we were in the final countdown, I'm pretty sure they worked non-stop to get everything done and were on top of every little request we made. That's top notch service (but I hope to not put you guys in that situation again! Haha)

What was your primary form of communication with N4 Studio®?

Virtual Meeting

What did you find most impressive or unique about this company?

Sorry but nothing about N4 ISN'T impressive or unique. Can't boil it down to one thing because it's a million big & little things that create their unmatched experience.

Their organization. Their strategy. Their design abilities (Sophie—amazing). Their perfectionism. Their dream-it-and-we'll-make-it-happen obsession. Everything. 😙🤌🤌

Are there any areas for improvement or something N4 Studio® could have done differently?

Would love for a recommendations section in the scope of services right at the start, like "we're only doing 3 pages of copy for you. If you're going to update any other pages on your own, have that done by ____ so we can keep everything moving in good time."

I definitely want to make sure I'm more on top of things like that in future projects and that would be helpful to ID what's NOT included so I can coordinate on my end.

BACKGROUND

Please describe your company and position.

I am the President of Flywheel Brands, Inc.

Describe what your company does in a single sentence.

Flywheel is your one-stop shop for bold custom merch, branded apparel, and industrial print solutions that bring your brand to life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire N4 Studio® to accomplish?

• Improve SEO
• Improve UX
• Improve Branding

SOLUTION

How did you find N4 Studio®?

Online Search

Why did you select N4 Studio® over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from N4 Studio® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work – Flywheel Website Redesign

The Flywheel website redesign project encompasses a full rebuild of our digital presence to better reflect our brand, streamline user experience, and support business growth. The scope includes strategic planning, content development, visual design, mobile optimization, and backend integration. The site will be developed on a scalable CMS platform, ensuring ease of updates and long-term flexibility.

Key Deliverables:

Full website design and development, including wireframes, UI/UX design, and responsive functionality
Updated content architecture to showcase Flywheel’s services, industries served, and custom solutions
Integration of lead generation tools, contact forms, and performance tracking (Google Analytics, SEO optimization)
A robust, searchable portfolio and blog area to highlight case studies, thought leadership, and product features
Custom landing pages to support marketing campaigns and conversion goals
Staff training on CMS for future updates and ongoing support post-launch

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned Flywheel website delivered several key improvements that demonstrate progress and success:

Improved Website UX: Enhanced navigation, streamlined content flow, and a responsive design led to increased user engagement and longer time spent on site.
Boosted SEO Performance: Optimized content, metadata, and site structure resulted in higher search rankings and increased organic traffic.
Elevated Website & Branding: The updated visual identity and messaging now better reflect Flywheel’s bold, modern brand, reinforcing trust and credibility with both new and existing clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management of N4 has been fantastic. Lydia and the entire team did an outstanding job guiding Flywheel through each phase of the website redesign. They consistently delivered items on time, maintained clear communication, and remained flexible and responsive to our evolving needs. Their proactive approach and attention to detail made the entire process smooth, collaborative, and highly effective.

What was your primary form of communication with N4 Studio®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about N4 was how quickly they got it—they understood what we at Flywheel were trying to accomplish, even when we couldn’t fully articulate it ourselves. From the very beginning, they aligned with our vision and helped bring it to life with clarity and creativity. Additionally, they built an incredibly organized and intuitive CMS that will make ongoing updates and site maintenance easy for our team, setting us up for long-term success.

Are there any areas for improvement or something N4 Studio® could have done differently?

The overall experience with N4 Studio® was excellent, but one area that felt a bit clunky was the content creation process. After a few initial meetings, our assigned content writer seemed to disappear from the project. As a result, Flywheel had to step in and backfill several content areas we had expected to be handled by their team. A more consistent and collaborative approach to content development would have made the process even smoother.

BACKGROUND

Please describe your company and position.

I am the Founder of The Data Group

Describe what your company does in a single sentence.

The Data Group delivers data-driven solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire N4 Studio® to accomplish?

• Responsive Design
• Professional, Enterprise Level Website
• Tell Visitors What Exactly The Data Group Does

SOLUTION

How did you find N4 Studio®?

Online Search

Why did you select N4 Studio® over others?

Their Previous Work Was Impressive

How many teammates from N4 Studio® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with N4 to bring our mission to life online — combining custom 3D elements, animation, and clean design to deliver a bold new digital presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website that N4.studio developed for us was a massive improvement over our old site. Our old site was nice, but N4.studio made our site amazing and responsive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, N4.studio delivered on time and is very responsive to our needs and requests.

What was your primary form of communication with N4 Studio®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It is just really hard to find a web design company that really knows what they are doing. You can waste a lot of time and money with so many companies and end up with a website that is a liability instead of an asset. N4.studio on the other hand, they really know what they are doing and develop solid websites that are truly an asset for their customers.

Are there any areas for improvement or something N4 Studio® could have done differently?

I would have loved to have completed the site even faster. But because N4.studio is great, they are in high demand. Despite their heavy workload N4.studio still completed our project on time.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Enterprise Value Consulting

Describe what your company does in a single sentence.

We are a management consultant network fully committed to the transformative potential of digital twin, encapsulated in our strategy "Unlock enterprise value: transform your business with digital twin." We enable cooporations to drive maximum value out of their IT and other shared functions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire N4 Studio® to accomplish?

• Create logo and branding guideline
• Build new corporate website

SOLUTION

How did you find N4 Studio®?

Online Search

Why did you select N4 Studio® over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from N4 Studio® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Service: Brand Design with the following deliverables:

• Design Briefing Session
• Presentation of Three Logo Design Concepts
• Finalisation of Chosen Concept

Service: Web Design with the following deliverables:

• Low-Fidelity Wireframing
• Low-Fidelity Feedback Sessions
• High-Fidelity Wireframing
• High-Fidelity Feedback Sessions
• Interaction + Animation Design
• Development Handover

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Professional brand perception across different channels
2. Traffic and leads with new website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• All timelines were met
• Ad-hoc request were handled profesionally with proper scoping and highlighting effect on overall timeline
• Proactive management of risks

What was your primary form of communication with N4 Studio®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We run the project in a 100% remote fashion across time zones, which worked out extremely well. N4 Studio®'s level of engagement really convinced me to continue working with the team. 

Are there any areas for improvement or something N4 Studio® could have done differently?

Not for me

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Quail Digital

Describe what your company does in a single sentence.

We design and manufacture high-quality headset systems for Healthcare, Retail and Quick Service Industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire N4 Studio® to accomplish?

To modernise Quail Digital and completely revitalise the Website and Brand

SOLUTION

How did you find N4 Studio®?

Knowing an employee

Why did you select N4 Studio® over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from N4 Studio® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Revamp the website to a modern and slick look and feel. 
• Make it very accessible and intuitive for customers having them leave website a mini expert on the products. 
• Give the brand a face lift.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Still early stages but the traffic to website has increased gretaly and is being used by a wider audience. Genral feebak form customers and internal staff has been amazing.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, N4 delivered an amazing site in a quick timeframe. I have not worked with a team so efficient and quick responding before. Any issues or challenges that were faced were met with professionalism and care to ensure they were fixed in a timely fashion. This illuminated a lot of stress as I had great trust in the team.  

What was your primary form of communication with N4 Studio®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I really appreciated how the young, professional and passionate the team were. N4 Studio® had a very relaxed approach that put us at ease and resulted in an impressive outcome. The response rate did not stop post launch which has been great for any questions we have. 

Are there any areas for improvement or something N4 Studio® could have done differently?

N4 are great and it is hard to find where they should make improvements. Only area I can think of is the recording minutes on calls. There were a few discussions that left us understanding one thing and they had a different thought. Could do a follow up email after each call, noting the points and agreed upon work to be completed. This was not a major and everything worked out perfectly in the end. 

BACKGROUND

Please describe your company and position.

I am the Design Team Lead of Flex Fitness New Zealand

Describe what your company does in a single sentence.

Flex Fitness is a premium 24-hour gym franchise with over 35 clubs across New Zealand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire N4 Studio® to accomplish?

• Build a website with a modern and engaging design
• Improve our prospect's online experience
• Increase digital leads

SOLUTION

How did you find N4 Studio®?

Referral

Why did you select N4 Studio® over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

N4 Studio was hired to completely rebuild the Flex Fitness website. The project included the design and development of the website and photography/videography of all gyms across New Zealand. Our brand is our biggest asset and our website is our digital shopfront. At Flex we often talk about pushing boundaries and challenging the status quo, so our website needed to reflect those values. 

N4 Studio helped improve the user experience for our franchisees, members and also our staff here at the head office. For our franchisees, we needed landing pages that accurately promoted their unique selling points, showcased their gyms in the best possible light and generated quality leads. For the prospects and members, it was important that they could easily navigate the website, find their nearest gym, sign up online and learn about Flex Fitness New Zealand. 

For the creative team at the head office, we needed to be able to update and maintain the content on our website easily and with support from the team at N4 Studio. Key Deliverables: 

• Increase and measure conversion 
• Simplify site management 
• Strengthen brand identity (demonstrate an evolution in the brand) 
• Reduce bounce 
• Improve market positioning 
• Demonstrate value to stakeholders (owners) 
• Eliminate Usability and SEO problems 
• Driving people to visit/trial and sign up 
• Convey POD continuously throughout the experience

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Better visibility and an increase in digital leads captured through our website forms. We have also noticed an improvement in our organic search results and store visits. And general positive feedback about the look and feel of our website from members, franchisees and stakeholders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

N4 Studio had a project manager, Lydia, assigned to our project who managed the communications between their designers and developers and the creative team at Flex Fitness. Our original (very ambitious) timeframe was not met, however, the revised date was met. We communicated via email, call, and in person and provided feedback for design through Figma. Overall, the project was managed professionally by the team at N4 Studio®.

What was your primary form of communication with N4 Studio®?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Before the design and development of the website, N4 Studio hosted a workshop for our team to help get a better understanding of our target audience and user journeys, for both potential members and franchisees. We found a lot of value in the session and have continued to use the information as a base for our brand and marketing direction.

Are there any areas for improvement or something N4 Studio® could have done differently?

There were some parts of the projects that were skipped to meet the deadline, for example, user testing and feedback before launch. The launch of our website did feel a little rushed. My feedback would be to follow through with your process and communicate the importance of each step despite any external pressure you may experience.

BACKGROUND

Please describe your company and position.

I am the Product Manager of a software company

Describe what your company does in a single sentence.

Built for regulated and high-compliance industries to protect their people, customers, operations and reputations by easing administrative burdens and ensuring you can collaborate on, manage and improve governance, risk and compliance processes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire N4 Studio® to accomplish?

• Create a user friendly search interface using newer technology that is scalable on various devices
• Develop and maintain a mobile application
• Reskin our web add-in to align with branding

SOLUTION

How did you find N4 Studio®?

• Referral
• Other

Why did you select N4 Studio® over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from N4 Studio® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobile Application: 

1. Develop and maintain the mobile application This work was to create an application that provided an email client to extend the functionality of our existing software product. Effort involved mapping out the user journey, developing a prototype for testing and final delivery. Additional work to improve upon and add functionality followed. 
2. The Outlook web add-in Supporting the front end styling and UI for the web add-in including animations and gestures. 
3. Provide designs for an entire reskin of our product This work involved assessing the existing product and providing a set of 163 icons for the new branding 
4. Search UI Develop a new user interface on new technology to allow us to scale the application. Working alongside our internal team, develop and maintain the user interface whilst improving on existing features and developing additional features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivering the project within budget and on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team are very quick to respond to any issues or concerns. Projects are always delivered on time. Comfortable with regular catch ups for project management to ensure continued alignment. Agile workflow where pivoting in different directions is well managed. Work is always well executed and at a very high standard. Pleasant to work with and would highly recommend.

What was your primary form of communication with N4 Studio®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very charismatic and easy to work with. Working with external parties can sometimes be strenuous, however N4 Studio® has a very clear set of values that feed into the rest of the teams that allow for open communication and successful delivery of goals.

Are there any areas for improvement or something N4 Studio® could have done differently?

N/A