myWebhero

BACKGROUND

Introduce your business and what you do there.

I’m the owner, director, and engraver of Engrave It Now Ltd. We engrave and personalize gifts ranging from wallets to jewelry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with myWebhero Ltd?

As the owner of the business and an engraver working on the premises, I didn’t have time to work on my PPC campaigns. I had problems with the people running my campaigns; also, Google’s changing policies were making it difficult to maintain relevant campaigns.

SOLUTION

What was the scope of their involvement?

myWebhero Ltd took over my company’s existing PPC campaign and rebuilt it from the ground up. They continue to manage the campaign today.

What is the team composition?

My primary contact is Steven (Managing Director, myWebhero Ltd). I’ve had contact with other members of his team as well.

How did you come to work with myWebhero Ltd?

I had a contact at Google who looked at my business and gave me 3–4 vendor names that they thought would be suitable after the problems I’d had with other companies. When I reached out to these vendors, myWebhero Ltd responded quickly and answered my questions. Steven seemed intuitive, and he made the process very straightforward. He guaranteed results.

What is the status of this engagement?

I began working with myWebhero Ltd in May 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Over the past twelve months of working with myWebhero Ltd, my company has had its best year in its nearly two decades of existence. I’ve seen an increase in turnover of about £100,000 (approximately $126,700 USD).

How did myWebhero Ltd perform from a project management standpoint?

Project management is excellent. I mostly communicate with Steven over the phone. myWebhero Ltd is also accessible via email. They foster an easy back-and-forth.

What did you find most impressive about them?

I’m impressed by myWebhero Ltd’s commitment to helping my business. The results speak volumes.

Are there any areas they could improve?

No, I have no criticisms at the moment.

BACKGROUND

Please describe your company and position.

I am the Company Director of Positive Media Marketing

Describe what your company does in a single sentence.

Poster Advertising

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire myWebhero to accomplish?

• Google Ad Words Management
• Tecnical Advice and Support
• Website Support

SOLUTION

How did you find myWebhero?

Online Search

Why did you select myWebhero over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

An Easy 5 stars! We have been using My Web Hero for a few years now. We are always very pleased with the services and how responsive and helpful all of the team is. All of our technical questions - and we have had many - were answered willingly and promptly too! Our ‘Google Ads’ have been very successful managed by My Web Hero - which is so important for us! Would very highly recommend!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes - response from Google Ad Word Adverts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, always give prompt and professional service and advice

What was your primary form of communication with myWebhero?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Knowledge and professionalism

Are there any areas for improvement or something myWebhero could have done differently?

none

BACKGROUND

Please describe your company and your position there.

I am the Managing Director of a pet crematorium.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire myWebhero, and what were your goals?

Our aim was to reach as many consumers as possible throughout the UK at the lowest cost possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a small, friendly team who not only provide an outstanding service, but also kept their services personal. We didn't want a company who often changes your account manager.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

An initial detailed market research report was provided to us. We used this information to form our marketing strategy.

How many people from the vendor's team worked with you, and what were their positions?

4. Account manager, ppc ad manager, company director, and finance manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Cost per acquisition decreased by 26% and workload increased by 38%.

Describe their project management style, including communication tools and timeliness.

The serviced provided is very personal. All communication is via email, telephone and zoom. Communication is very quick.

What did you find most impressive or unique about this company?

They have outstanding marketing knowledge and the best customer service we've come across.

Are there any areas for improvement or something they could have done differently?

Absolutely nothing, they're fantastic.

BACKGROUND

Please describe your company and your position there.

I am a director of a Digital Printing company. We supply printed material locally and country wide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire myWebhero, and what were your goals?

We were growing out services and wanted to expand our reach.

SOLUTION

How did you select this vendor and what were the deciding factors?

After hearing their proposal we felt they were the perfect fit for our company.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We laid out our goals and Mywebhero helped us with keyword research. They analysed our competitors and advised us on the best way to move forward.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager and 1 SEO expert. They keep in monthly contact to discuss the project going forward.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts we have noticed our ranking has improved. We have more traffic to our website and sales have increased.

Describe their project management style, including communication tools and timeliness.

Project management is very professional. Most communication is by email but if we need a meeting they are always accommodating. Timeline set out is always met.

What did you find most impressive or unique about this company?

The level of their professionalism and attention to detail is exceptional.

Are there any areas for improvement or something they could have done differently?

Mywebhero have done everything asked of them.