# mPowered IT mPowered IT Reviews (5), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined mPowered IT's Network [Visit Website](https://mpoweredit.com) [Get a Custom Proposal](https://clutch.co/profile/mpowered-it) **A Remarkably Better IT Support Experience** mPowered IT is an Atlanta-based Managed Services Provider serving small businesses, medical practices and insurance agencies. With nearly two decades of experience in IT support services, mPowered IT offers 5 key areas of specialization for a fixed monthly fee. If you want a Managed Service Provider you will actually enjoy working with – a team who will care as much as you do about the technology your business or practice relies on — call mPowered IT. ## Company Information - Number of employees: 10 - 49 - 1 Locations: - Roswell, GA (Headquarters) - Founded in 2014 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% IT Managed Services - 15% Cloud Consulting & SI - 15% Cybersecurity - 15% IT Staff Augmentation - 5% IT Strategy Consulting ### Focus Areas - Cloud Computing Focus: - 50% Azure Cloud Consulting & Implementation - 35% Google Cloud - 15% AWS Cloud Consulting & Implementation - IT Managed Services Focus: - 50% Help desk - 30% Security - 20% Managed Software Application & Solutions - AWS Consulting Services: - 45% AWS Managed Cloud - 30% AWS Migrations - 15% AWS Development - 10% AWS Applications - Azure Consulting Services: - 45% Azure Migrations - 20% Azure Development - 15% Azure Security - 10% Azure Analytics - 10% Azure Management & Governance - Cybersecurity focus: - 40% Breach Detection & Incident Response - 20% Cybersecurity Consulting - 15% Threat Intelligence Services - 15% Threat/Attack Simulations - 10% Identity & Access Management - Cybersecurity Technologies: - 30% Auth0 - 25% LogMeIn - 25% Okta - 20% SecureAuth ### Industries - 25% Medical - 20% Insurance - 10% Legal - 5% Other industries - 40% Business services ### Clients - 95% Small Business (<$10M) - 5% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: mPowered IT is noted for offering good value for cost, with clients emphasizing their budget-friendly pricing. They have successfully managed projects for small to medium-sized teams, delivering efficient solutions quickly and maintaining strong communication throughout. **Most Common Project Size**: Less than $10,000 based on 2 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Cloud Consulting & SI: Less than $10,000 based on 2 reviews - IT Managed Services: Less than $10,000 based on 2 reviews - Cybersecurity: Less than $10,000 based on 2 reviews - IT Strategy Consulting: Less than $10,000 based on 2 reviews ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### mPowered IT Review Insights Overall Review Rating: 5.0 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Helpful (1 mentions) - High-quality work (1 mentions) - Knowledgeable (1 mentions) - Patient (1 mentions) ### Review Highlights **Strong IT Security and Compliance** Clients in healthcare and other sectors emphasized mPowered IT's strong capabilities in IT compliance, PHI security, and overall IT security, leading to zero breaches and enhanced hardware efficiency. **Consistent and Reliable Support** Reviews highlighted the reliability of mPowered IT's support team, noting that the same team members often work with the same clients, which fosters familiarity and efficient problem resolution. **Timely Project Delivery** Clients noted that mPowered IT consistently delivered projects on time, including setting up new office locations and migrating data to the cloud within tight timelines. **Effective Problem Solving** Clients appreciated mPowered IT's ability to solve problems quickly and with patience, especially in network connectivity and general IT support. **Excellent Project Management** Project management skills were frequently praised, with clients noting that mPowered IT managed tasks efficiently, communicated effectively, and responded promptly to needs. **No Areas for Improvement Noted** Clients consistently reported no significant areas for improvement, indicating high satisfaction with mPowered IT's services and performance. **High Value for Cost** Clients found mPowered IT to offer good value for their services, balancing high ratings with budget-friendly pricing. **Exceptional Customer Service** Multiple clients praised mPowered IT for their outstanding customer service and quick response times, often highlighting their ability to resolve issues efficiently and effectively. ### mPowered IT Reviews #### Cloud Consulting for Wastewater Treatment Equipment Company **The Project** - Services: Cloud Consulting & SI, Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: Less than $10,000 - Project length: Mar. - Apr. 2020 **Project Summary**: mPowered IT was hired by a wastewater treatment equipment company to migrate their operations from a self-managed server to a cloud-based server. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director of Ops, Wastewater Treatment Equipment Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 11, 2023 **Feedback Summary**: mPowered IT successfully migrated all data from servers to the cloud and transitioned all employees to online environments with a seamless project management process and timely delivery. The team was also empathetic throughout the project. Their timely responsiveness was noteworthy. ""Their response rate is very quick."" **BACKGROUND** Please describe your company and position. I am the Director of Ops at a Wastewater Treatment Equipment Company  Describe what your company does in a single sentence. Manufacturer's rep for water and wastewater treatment equipment **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire mPowered IT to accomplish? move all operations from self managed server to cloud based maintain systems for smooth operation **SOLUTION** How did you find mPowered IT? Other Why did you select mPowered IT over others? High ratings Pricing first our budget Good value for cost Describe the scope of work in detail. Please include a summary of key deliverables. We had three servers on property that were accessed through a VPN. When everyone started working remotely due to the COVID shut down, it wasn't working efficiently. mPowered IT worked with us to move everything to a cloud server so that now everyone can access our data and share work from anywhere as long as they have access to a smart phone or computer. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? All data was moved from our servers to the cloud Employee cloud accounts were set up All employees were migrated to the online environment What was your primary form of communication with mPowered IT? Email or Messaging App Describe their project management. Did they deliver items on time? How did they respond to your needs? The seamlessly moved our data to the cloud and got all employees set and going within less than a month. Then they scrubbed our servers and decommissioned them What did you find most impressive or unique about this company? The same people work with our account so they know how we do business and who our employees are. Their response rate is very quick. Are there any areas for improvement or something mPowered IT could have done differently? none that I can think of now --- #### Managed IT Services for Healthcare Management Company **The Project** - Services: Cloud Consulting & SI, Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: mPowered IT provides managed IT services for a healthcare management company. The team offers a help desk and has built an internal IT structure, which includes IT compliance and security and PHI security.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Health Cooperative Strategies - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 12, 2023 **Feedback Summary**: Thanks to mPowered IT's work, the client has had no PHI security breaches and has access to efficient and upgraded hardware. The team has efficiently set up new office locations, and the help desk is quick to respond to any issues. Moreover, their excellent customer service stands out. ""Their customer service and response to any issues is second to none."" **BACKGROUND** Please describe your company and position. I am the President of Health Cooperative Strategies Describe what your company does in a single sentence. Manage health care programs across the country **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire mPowered IT to accomplish? IT Compliance PHI security IT Security **SOLUTION** How did you find mPowered IT? Referral Why did you select mPowered IT over others? Great culture fit Company values aligned What was the size of mPowered IT’s team? 6-10 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Build an internal infrastructure that provides security and ease for our employees and clients **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? No breaches in PHI Efficient and upgraded hardware Quick response from help desk Describe their project management. Did they deliver items on time? How did they respond to your needs? mPowered IT had our new office location with multiple remote locations up and running effectively with in days of executing our contract. What was your primary form of communication with mPowered IT? In-Person Meeting What did you find most impressive or unique about this company? Their customer service and response to any issues is second to none. Are there any areas for improvement or something mPowered IT could have done differently? None --- #### Cloud Consulting for Accounting Firm **The Project** - Services: Cloud Consulting & SI, Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: Confidential - Project length: Oct. 2022 - Ongoing **Project Summary**: mPowered IT has provided cloud consulting services for an accounting firm. They have converted the client from an in-house file server to a cloud-based setting, allowing them to retire files and email servers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Owner, Accounting Firm - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Apr 11, 2023 **Feedback Summary**: Thanks to mPowered IT's work, the client has experienced fewer IT issues. They have communicated frequently and promptly via email, virtual meetings, and in person. Their timely delivery, professionalism, and easygoing attitude have been hallmarks of their work. ""They were responsive to all of our requests."" **BACKGROUND** Please describe your company and position. I am the Co-owner of an Accounting, Bookkeeping and Tax Preparation company Describe what your company does in a single sentence. Accounting, Bookkeeping and Tax Preparation **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire mPowered IT to accomplish? Environmental Stability Security IT management **SOLUTION** How did you find mPowered IT? Referral Why did you select mPowered IT over others? High ratings Great culture fit Good value for cost Referred to me What was the size of mPowered IT’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. MPowered converted the company from a total in-house environment (file server, email server, desktops) to a cloud-based environment where we could retire the file and email servers. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? IT maintenance handled remotely Less IT support required Windows updates automatic What was your primary form of communication with mPowered IT? In-Person Meeting Virtual Meeting Email or Messaging App Describe their project management. Did they deliver items on time? How did they respond to your needs? MPowered provide a scope statement and deliverables timeline that was well defined. All scope items were handled in a timely and professional manner. Any issues were promptly handled either by email request or trouble ticket. What did you find most impressive or unique about this company? Ease of working with the MPowered resources to resolve tasks and issues. Very friendly folks to work with! Are there any areas for improvement or something mPowered IT could have done differently? They were responsive to all of our requests. The conversion was very easy. --- #### IT & Connectivity Support for Tech Incubator Company **The Project** - Services: Cybersecurity, IT Managed Services - Project size: Confidential - Project length: Jan. 2023 - Ongoing **Project Summary**: mPowered IT provides ongoing IT support and connectivity issues corrections for a tech incubator company. The team is responsible for troubleshooting network connectivity and providing general IT support. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Deputy Director, Tech Alpharetta - Industry: Other industries - Review Type: Online Review - Verified **The Review** — Apr 11, 2023 **Feedback Summary**: mPowered IT has been an excellent partner. The client relies on them and trusts how they solve problems quickly. They communicate through email and a messaging app, and the client is satisfied with their project management approach. ""They are always helpful and responsive."" **BACKGROUND** Please describe your company and position. I am the Deputy Director of Tech Alpharetta Describe what your company does in a single sentence. Tech Incubator **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire mPowered IT to accomplish? Problem Solving Network Connectivity IT Support - General **SOLUTION** How did you find mPowered IT? Referral Why did you select mPowered IT over others? Referred to me Company values aligned Describe the scope of work in detail. Please include a summary of key deliverables. IT support and connectivity issue corrections. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Terrific Describe their project management. Did they deliver items on time? How did they respond to your needs? They are always helpful and responsive. What was your primary form of communication with mPowered IT? Email or Messaging App What did you find most impressive or unique about this company? Their ability to problem solve quickly and with patience for our building tenants. Are there any areas for improvement or something mPowered IT could have done differently? N/A --- #### Microsoft Office Support for Marketing & Web Dev Company **The Project** - Services: IT Managed Services - Project size: Confidential - Project length: Dec. 1969 - Ongoing **Project Summary**: mPowered IT provides ongoing IT support for a marketing and web development company. The team resolves Microsoft Office issues for the client on an as-needed basis. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Concept Shop - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 10, 2023 **Feedback Summary**: mPowered IT successfully resolves the client's email issues. The expert team responds quickly and knows how to navigate problems; they ask appropriate questions to get to the bottom of the issue. The client primarily communicates with them via email. Overall, the partnership is smooth. ""They asked the right questions and got to the solution very quickly."" **BACKGROUND** Please describe your company and position. I am the Owner of Concept Shop Describe what your company does in a single sentence. Marketing and creative services, web development **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire mPowered IT to accomplish? Microsoft Office issues **SOLUTION** How did you find mPowered IT? Other Why did you select mPowered IT over others? High ratings Describe the scope of work in detail. Please include a summary of key deliverables. On several occasions, I've had some issues with my Microsoft Office account. I've contacted mPowered IT's support team with the problem, and they've always been able to fix it right away. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Fixing email issues Describe their project management. Did they deliver items on time? How did they respond to your needs? They asked the right questions and got to the solution very quickly. What was your primary form of communication with mPowered IT? Email or Messaging App What did you find most impressive or unique about this company? The fast response to the issue and the knowledge to fix it. Are there any areas for improvement or something mPowered IT could have done differently? No. It was super easy. --- ## Portfolio & Awards ### Industry Recognitions - HawkSoft Partners with mPowered IT - Mastermind Your Launch Podcast - Business Radio X Podcast - Calyptix Security Premiere Partner of the Year ## Packages ## Locations (1) ### Roswell, GA (Headquarters) - 1080 Holcomb Bridge Rd. Bldg 200, Suite 330 - Roswell, GA 30076 - United States - 6 - 9 employees - Phone: 6783896200 ## Contact mPowered IT [Send a message](https://clutch.co/profile/mpowered-it) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/mpowered-it-inc-/) - [Facebook](https://www.facebook.com/mpoweredit) - [X](https://twitter.com/mPoweredIT)