A Remarkably Better IT Support Experience

mPowered IT is an Atlanta-based Managed Services Provider serving small businesses, medical practices and insurance agencies. With nearly two decades of experience in IT support services, mPowered IT offers 5 key areas of specialization for a fixed monthly fee.

If you want a Managed Service Provider you will actually enjoy working with – a team who will care as much as you do about the technology your business or practice relies on — call mPowered IT.

Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
10 - 49
Locations
Roswell, GA
Year founded
Founded 2014

No have been added yet...

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate Undisclosed

Rating for cost 4.9 /5

What Clients Have Said

mPowered IT is noted for offering good value for cost, with clients emphasizing their budget-friendly pricing. They have successfully managed projects for small to medium-sized teams, delivering efficient solutions quickly and maintaining strong communication throughout.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 2 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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mPowered IT Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Quick Resolution of Microsoft Office Issues

Clients who faced issues with Microsoft Office were impressed by mPowered IT's ability to quickly diagnose and resolve problems, ensuring minimal disruption to their operations.
Exceptional Customer Service

Multiple clients praised mPowered IT for their outstanding customer service and quick response times, often highlighting their ability to resolve issues efficiently and effectively.
Timely Project Delivery

Clients noted that mPowered IT consistently delivered projects on time, including setting up new office locations and migrating data to the cloud within tight timelines.
Consistent and Reliable Support

Reviews highlighted the reliability of mPowered IT's support team, noting that the same team members often work with the same clients, which fosters familiarity and efficient problem resolution.
No Areas for Improvement Noted

Clients consistently reported no significant areas for improvement, indicating high satisfaction with mPowered IT's services and performance.

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mPowered IT Reviews

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Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
Less than $10,000
Mar. - Apr. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Their response rate is very quick."

Apr 11, 2023

Director of Ops, Wastewater Treatment Equipment Company

Stephanie Williford

Other industries
Suwanee, Georgia
11-50 Employees
Online Review
Verified

mPowered IT was hired by a wastewater treatment equipment company to migrate their operations from a self-managed server to a cloud-based server.

mPowered IT successfully migrated all data from servers to the cloud and transitioned all employees to online environments with a seamless project management process and timely delivery. The team was also empathetic throughout the project. Their timely responsiveness was noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Ops at a Wastewater Treatment Equipment Company

Describe what your company does in a single sentence.

Manufacturer's rep for water and wastewater treatment equipment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mPowered IT to accomplish?

move all operations from self managed server to cloud based
maintain systems for smooth operation

SOLUTION

How did you find mPowered IT?

Other

Why did you select mPowered IT over others?

High ratings
Pricing first our budget
Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We had three servers on property that were accessed through a VPN. When everyone started working remotely due to the COVID shut down, it wasn't working efficiently. mPowered IT worked with us to move everything to a cloud server so that now everyone can access our data and share work from anywhere as long as they have access to a smart phone or computer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All data was moved from our servers to the cloud
Employee cloud accounts were set up
All employees were migrated to the online environment

What was your primary form of communication with mPowered IT?

Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The seamlessly moved our data to the cloud and got all employees set and going within less than a month. Then they scrubbed our servers and decommissioned them

What did you find most impressive or unique about this company?

The same people work with our account so they know how we do business and who our employees are. Their response rate is very quick.

Are there any areas for improvement or something mPowered IT could have done differently?

none that I can think of now

RATINGS

5.0

Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
$10,000 to $49,999
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their customer service and response to any issues is second to none."

Apr 12, 2023

President, Health Cooperative Strategies

Brian Keen

Other industries
North Atlanta, Georgia
1-10 Employees
Online Review
Verified

mPowered IT provides managed IT services for a healthcare management company. The team offers a help desk and has built an internal IT structure, which includes IT compliance and security and PHI security.

Thanks to mPowered IT's work, the client has had no PHI security breaches and has access to efficient and upgraded hardware. The team has efficiently set up new office locations, and the help desk is quick to respond to any issues. Moreover, their excellent customer service stands out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Health Cooperative Strategies

Describe what your company does in a single sentence.

Manage health care programs across the country

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mPowered IT to accomplish?

IT Compliance
PHI security
IT Security

SOLUTION

How did you find mPowered IT?

Referral

Why did you select mPowered IT over others?

Great culture fit
Company values aligned

What was the size of mPowered IT’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build an internal infrastructure that provides security and ease for our employees and clients

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No breaches in PHI
Efficient and upgraded hardware
Quick response from help desk

Describe their project management. Did they deliver items on time? How did they respond to your needs?

mPowered IT had our new office location with multiple remote locations up and running effectively with in days of executing our contract.

What was your primary form of communication with mPowered IT?

In-Person Meeting

What did you find most impressive or unique about this company?

Their customer service and response to any issues is second to none.

Are there any areas for improvement or something mPowered IT could have done differently?

None

RATINGS

5.0

Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
Confidential
Oct. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They were responsive to all of our requests."

Apr 11, 2023

Co-Owner, Accounting Firm

Gene Long

Financial services
Cumming, Georgia
1-10 Employees
Online Review

mPowered IT has provided cloud consulting services for an accounting firm. They have converted the client from an in-house file server to a cloud-based setting, allowing them to retire files and email servers.

Thanks to mPowered IT's work, the client has experienced fewer IT issues. They have communicated frequently and promptly via email, virtual meetings, and in person. Their timely delivery, professionalism, and easygoing attitude have been hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Co-owner of an Accounting, Bookkeeping and Tax Preparation company

Describe what your company does in a single sentence.

Accounting, Bookkeeping and Tax Preparation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mPowered IT to accomplish?

Environmental Stability
Security
IT management

SOLUTION

How did you find mPowered IT?

Referral

Why did you select mPowered IT over others?

High ratings
Great culture fit
Good value for cost
Referred to me

What was the size of mPowered IT’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MPowered converted the company from a total in-house environment (file server, email server, desktops) to a cloud-based environment where we could retire the file and email servers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

IT maintenance handled remotely
Less IT support required
Windows updates automatic

What was your primary form of communication with mPowered IT?

In-Person Meeting
Virtual Meeting
Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MPowered provide a scope statement and deliverables timeline that was well defined. All scope items were handled in a timely and professional manner. Any issues were promptly handled either by email request or trouble ticket.

What did you find most impressive or unique about this company?

Ease of working with the MPowered resources to resolve tasks and issues. Very friendly folks to work with!

Are there any areas for improvement or something mPowered IT could have done differently?

They were responsive to all of our requests. The conversion was very easy.

RATINGS

5.0

Cybersecurity IT Managed Services
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are always helpful and responsive."

Apr 11, 2023

Deputy Director, Tech Alpharetta

Jade Rodgers

Other industries
Alpharetta, Georgia
Online Review
Verified

mPowered IT provides ongoing IT support and connectivity issues corrections for a tech incubator company. The team is responsible for troubleshooting network connectivity and providing general IT support.

mPowered IT has been an excellent partner. The client relies on them and trusts how they solve problems quickly. They communicate through email and a messaging app, and the client is satisfied with their project management approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Deputy Director of Tech Alpharetta

Describe what your company does in a single sentence.

Tech Incubator

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mPowered IT to accomplish?

Problem Solving
Network Connectivity
IT Support - General

SOLUTION

How did you find mPowered IT?

Referral

Why did you select mPowered IT over others?

Referred to me
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

IT support and connectivity issue corrections.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Terrific

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always helpful and responsive.

What was your primary form of communication with mPowered IT?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to problem solve quickly and with patience for our building tenants.

Are there any areas for improvement or something mPowered IT could have done differently?

N/A

RATINGS

5.0

IT Managed Services
Confidential
Dec. 1969 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They asked the right questions and got to the solution very quickly."

Apr 10, 2023

Owner, Concept Shop

Renee Kennison

Advertising & marketing
Saint Charles, Missouri
1-10 Employees
Online Review
Verified

mPowered IT provides ongoing IT support for a marketing and web development company. The team resolves Microsoft Office issues for the client on an as-needed basis.

mPowered IT successfully resolves the client's email issues. The expert team responds quickly and knows how to navigate problems; they ask appropriate questions to get to the bottom of the issue. The client primarily communicates with them via email. Overall, the partnership is smooth.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Concept Shop

Describe what your company does in a single sentence.

Marketing and creative services, web development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mPowered IT to accomplish?

Microsoft Office issues

SOLUTION

How did you find mPowered IT?

Other

Why did you select mPowered IT over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

On several occasions, I've had some issues with my Microsoft Office account. I've contacted mPowered IT's support team with the problem, and they've always been able to fix it right away.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fixing email issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They asked the right questions and got to the solution very quickly.

What was your primary form of communication with mPowered IT?

Email or Messaging App

What did you find most impressive or unique about this company?

The fast response to the issue and the knowledge to fix it.

Are there any areas for improvement or something mPowered IT could have done differently?

No. It was super easy.

RATINGS

5.0

"Very friendly support from Jonathan."

Showing 1-5 of 5 Reviews

Locations (1)

1080 Holcomb Bridge Rd. Bldg 200, Suite 330 Roswell, GA, United States 30076

6 - 9

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mPowered IT

A Remarkably Better IT Support Experience

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Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

Reviews

mPowered IT Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Quick Resolution of Microsoft Office Issues

Exceptional Customer Service

Timely Project Delivery

Consistent and Reliable Support

No Areas for Improvement Noted

Reviews mentioning:

mPowered IT Reviews

Cloud Consulting for Wastewater Treatment Equipment Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Healthcare Management Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cloud Consulting for Accounting Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT & Connectivity Support for Tech Incubator Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Microsoft Office Support for Marketing & Web Dev Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

Connections