MOST Programming

BACKGROUND

Please describe your company and position.

I am the Financial Planning & Analysis of The One Group

Describe what your company does in a single sentence.

We are an international restaurant company that develops, owns and operates, manages, licenses and franchises upscale and polished casual, high-energy restaurants and lounges and provides turn-key food and beverage services and consulting service for hospitality venues including hotels, casinos and other high-end locations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOST Programming to accomplish?

• Turn manual Excel reporting into automated PowerBI dashboards

SOLUTION

How did you find MOST Programming?

Referral

Why did you select MOST Programming over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from MOST Programming were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MOST Programming has helped us migrate cumbersome reporting from Excel to PowerBI.  We've been able to automate reporting and build insightful dashboards to all levels of our organization.  They have been so responsive and gone above and far beyond expectations to ensure smooth rollouts and transitions.  They meet our requirements and offer additional insights to provide us the highest quality deliverables.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have faster, more complete and easier to read reporting.  Not only can we measure success from the reporting efficiencies that come with transitioning from manual reporting to automated reporting, but we now have more information, available at our fingertips that help us make fast, better informed decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have weekly meetings to review tasks, priorities and go through questions.  We also have a shared tracker that we can easily reference for open and completed items and the status of what's coming next.

What was your primary form of communication with MOST Programming?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets this team apart is their responsiveness and attention to detail. They consistently ask insightful, thoughtful questions that help refine our needs and ensure the solutions they deliver are of the highest quality. They are more than just a vendor—they are trusted business partners who genuinely care about our success. Working with them has been an absolute pleasure, and I look forward to continuing this partnership for years to come.
From the start, they demonstrated an exceptional understanding of our complex data and business needs, translating them into intuitive, digestible reports that cater to every level of our organization. Whether it’s executives needing high-level overviews or departments diving into the nitty-gritty details, the dashboards are perfectly tailored.
They consistently ask insightful, thoughtful questions that help refine our needs and ensure the solutions they deliver are of the highest quality on time and often short notice and tight turnarounds.

Are there any areas for improvement or something MOST Programming could have done differently?

I honestly can't think of anything that I would have wanted differently.  They are hitting homeruns on the service, deliverables and products.  

BACKGROUND

Please describe your company and position.

I am the General Manager of the company. 

Describe what your company does in a single sentence.

Brewing yeast supplier to craft beer industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOST Programming to accomplish?

• Transition of application support from another vendor
• On going maintenance of application

SOLUTION

How did you find MOST Programming?

Referral

Why did you select MOST Programming over others?

Referred to me

How many teammates from MOST Programming were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They took over the project from another vendor because they could no longer provide support. It was a smooth transition. Marina and his team were highly knowledgeable of the application programming. They easily understood our requirement and were quick to deliver the product. They added new features to the application. They have been prompt on resolving any issue.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Smooth transition from another vendor. Added new features and fixed bugs with quick turn around.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Marina and Wayne conducted onboarding meeting with our team. They sent proposal with details of work to be completed, estimated cost, timeline, etc. They always communicated well by email to plan new release and make changes. They delivered items always on time. They worked out of normal business hours to get work done.

What was your primary form of communication with MOST Programming?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're professional, competent, and have excellent communication. They're also quick to meet deliveries and have great customer service.

Are there any areas for improvement or something MOST Programming could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the owner and president of Short Rule. It’s a software and website where people can go on and find short-term rental rules and regulations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOST Programming?

We needed a company that could develop custom software for us.

SOLUTION

What was the scope of their involvement?

We hired MOST Programming to develop the website and software from scratch. The solutions provided people access to the rules and regulations for short-term rentals for a specific city or state.

They also handled maintenance and hosting.

What is the team composition?

I worked with Marina (CEO & CTO) and Wayne (Co-Founder & Principal Partner).

How did you come to work with MOST Programming?

We found MOST Programming through a referral. I went with them because I liked what they had done on their previous projects as well as their ideas on how this software should work.

How much have you invested with them?

We spent $40,000 on this project.

What is the status of this engagement?

We worked together from December 2021–September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before the software, I didn't have a company because I had no way to get my product out there, and now I do.

How did MOST Programming perform from a project management standpoint?

MOST Programming performed well in terms of project management. They delivered the project on time and within budget, and they were quick to respond to my needs.

We primarily communicated through WebEx and Zoom.

What did you find most impressive about them?

I was most impressed with MOST Programming’s attentiveness to my needs and exceptional communication.

Are there any areas they could improve?

No.

BACKGROUND

Please describe your company and your position there.

I am the Revenue Supervisor for an Exploration and Production company in the oil industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOST Programming, and what were your goals?

We hired MOST Programming to create a new software program that would keep us compliant with changes in state regulations.

SOLUTION

How did you select MOST Programming and what were the deciding factors?

Through referral

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

MOST worked closely with our IT department and myself to create a new software that would provide revenue summary statements. These summary statements pulled information from our existing accounting software to proved data to our interest owners on product sales. This included detailed information on production months, products, price, volume, taxes, and deductions by property.

The software allowed for statements to be created by a range of criteria and allowed for final statements to be emailed to applicable interest owners. Our typical process creates approximately 1500 unique statements at a time.

How many people from the vendor's team worked with you, and what were their positions?

I worked closely with Wayne (Co-Founder)and Marina (CEO), and occasionally with Slava.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

MOST Programming is a trusted partner with Zavanna, LLC. They work closely with us to develop our new accounting reporting software. They are responsive and creative, providing the right skills and talent. They work closely with us as a unified team to effectively achieve our desired outcomes. MOST always acts in our best interest.

Describe their project management style, including communication tools and timelines.

MOST Programming was communicative and had excellent follow up.

What did you find most impressive or unique about this company?

I am impressed with MOST Programming's flexibility and care in meeting our requirements and addressing our concerns. Marina and Wayne were delightful to work with.

Are there any areas for improvement or something they could have done differently?

MOST Programming was initially working solely with our IT department, since it was our IT department that initiated contact. Once we broadened the communication between the accounting department, IT department, and MOST, the scope of the project became more clear.

This is not necessarily where MOST could have done differently, but an area we all realized could have been looked at. MOST was excellent at working with the Accounting department once we jumped in and started getting into details.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing at an international trade association. We work with stakeholders in medical tourism.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOST Programming?

We wanted to develop a tool where stakeholders could conduct research to assess the feasibility of a business endeavor.

SOLUTION

What was the scope of their involvement?

They developed a calculator tool. Stakeholders can type in different numbers to see the impact medical tourism can have on their region. The tool aggregates data to determine the effect that such tourism can have on hospitals, hotels, and other industries.

I believe that they used C#. We provided designs and wireframes that they brought to life.

What is the team composition?

We worked with three people including the CEO, CTO, and lead programmer. 

How did you come to work with MOST Programming?

My boss, who is the owner of our company, selected MOST Programming. They had developed similar tools in the past. 

What is the status of this engagement?

We started working together around July 2019. The tool has been built, but we’re continuing to optimize it. We probably completed the initial development in February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the tool yet, so I don’t have statistics I can share that demonstrate the impact of the engagement. However, I’ve worked with many developers, but MOST Programming is at the top of their game. They’re really solid. 

How did MOST Programming perform from a project management standpoint?

We saw success from a project management perspective. We did not use any project management tools to collaborate with them. However, they met deadlines and were great to collaborate with. I’d give them a 10/10. 

What did you find most impressive about them?

They’re extremely experienced. They understand our industry and can delve into the specifics of the work, more so than we were expecting. 

Are there any areas they could improve?

They could improve their understanding of design and user experience. While they had an understanding of UX, they couldn’t advise as much on that aspect as they could with other parts of the project. 

Do you have any advice for potential customers? 

Have a solid idea of what you want to produce and what the desired impact is. It’s important to nail down all of the conceptual aspects prior to starting the development process.

BACKGROUND

Please describe your company and your position there.

CTO for a financial services company dealing with stock market charting and analytics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOST Programming?

An older set a code needed to be modified and updated to meet the business requirements.

What were your goals for this project?

Add new features and fix some non functioning parts for the code both back-end and front end.

SOLUTION

How did you select this vendor?

We interviewed and worked with a few different dev companies in the selection process for this project and MOST was the best in their communication and understanding of the objectives. They worked quickly and stayed on top of the deadlines and budgets very well.

Describe the project and the services they provided in detail.

The project consisted of maintaining and updating an existing web application. The current code base that they inherited on an existing platform and had some errors and updates that were needed. They worked with us to organize and update the code to work as we needed it to for our clients.

What was the team composition?

We work with an account manager, a project manager and some different dev resources. It has been very helpful to have great project management on their team to keep everything organized, on time, and on budget. We have found this to be a rare and great service not found in many software dev companies.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They have helped us keep our budget working toward the most impactful items and delivering to our clients the features that are of biggest importance.

How was project management arranged and how effective was it?

The project management has been top notch with PMP certified managers to very professionally get the work accomplished as expected.

What did you find most impressive about this company?

Their consistent communication and attention to budget and timeframe impressed us. They have continued to meet every deadline and have always been on budget.

Are there any areas for improvement?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

Butterfly Pavilion is the worlds only stand-alone invertebrate zoo. We are home to a vast array of animals from spiders to octopuses to butterflies to jellyfish. I am the Exhibits Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOST Programming?

We needed a touchscreen app for our newest exhibit/learning playscape called Colorado Backyard. The program needs to capture pledge selections along with email and other data. The program takes that data, a photo of the user, then composes an email that is sent to the user. Captured data is sent to our interpretive manager.

What were your goals for this project?

To get our guests to commit to a conservation pledge and then to have the reminder email sent out to them. We wanted to capture the data so we could follow up with each user to encourage and offer help in their selected pledge.

SOLUTION

How did you select this vendor?

MOST was selected by our exhibits team VP after a comprehensive search for a suitable programmer. As the Exhibits Director, I started meetings with MOST after the contract was in place. They hit the ground running very fast to catch up to my project timeline.

Describe the project and the services they provided in detail.

They designed a program to be deployed on a touchscreen monitor that is displayed in one of our exhibit rooms. The program consists of pledge selection and other question screens, a user input form, and a camera screen. The program captures the data and sends reports to our interpretation manager.

What was the team composition?

We worked with two individuals. Marina and Wayne. Both were very easy to get along with and knowledgable about the technical aspects of the kind of program we were looking for.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This touchscreen will enable us to get a glimpse of which conservation pledges are picked most often and which are not. It will enable us to follow up with the users and check their progress and offer options to help.

How was project management arranged and how effective was it?

Project management was acceptable. Marina communicated often with progress. The followed up after the deployment to see how the program was reacting to use. There are still a few issues but they are being addressed.

What did you find most impressive about this company?

Their affability was infectous. So very friendly. It was enjoyable to see them and have lunch which they bought. They are very good about following up and helping get fixes made.

Are there any areas for improvement?

Some parts of the program didn't perform up to task. The camera would freeze to take a bad image. The user form would freeze and lock up the program.

BACKGROUND

Introduce your business and what you do there.

I'm with the research team at the U.S. Travel Association, the national organization representing all components of the travel industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOST Programming?

We were looking for creative ways to display and manage our data. Ultimately, we wanted to display the data in a way that could be used to show the economic impact of travel and tourism within the U.S. and make it available to our members and subscribers.

SOLUTION

What was the scope of their involvement?

MOST helped us add additional sections and subscriptions to our site, including a section called “Key Statistics and Forecasts.”

They also developed our travel economic impact calculators, which allow users to interact with data and see the effect of potential increases (or decreases) in traveler spending on the wider economy. 

What is the status of this engagement?

We've been working together for about two years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MOST does a good job understanding our needs and creating effective data visualizations. They've developed both user- and mobile-friendly data sets and contributed a lot of great suggestions throughout the engagement.  

How did MOST Programming perform from a project management standpoint?

Their project management flow is clear and transparent. We generally communicate with them by email, but also talk through our ideas over the phone every few weeks.

What did you find most impressive about them?

They've been good about listening to our needs and coming up with valuable, creative solutions.

Do you have any advice for potential customers?

If possible, try to meet with their team in person or talk over the phone at the beginning of the relationship as much as possible to get to know each other's thought processes, company culture, and so on. That made all the difference for us.

BACKGROUND

Please describe your company and your position there.

I was a senior information analyst at Hospital Shared Services (HSS), a security company that serves the healthcare industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MOST Programming?

A previous company had developed our business intelligence indicator website. After they went out of business, MOST Programming won the contract for site maintenance and development.

What were your goals for this project?

Our goal was to provide meaningful information for executive decision-making.

SOLUTION

How did you select this vendor?

My boss searched for local companies that could assist with our needs. I believe they accepted proposals from three companies, with MOST Programming emerging as the top choice. They offered reasonable pricing and even hired some developers from our previous vendor.

Describe the project in detail.

MOST Programming had to acquire all data and programming, including access to proprietary coding. After moving everything to new servers, they created new security and accounts. They continue to maintain the site.

What was the team composition?

HSS assigned three persons to work with Marina (CEO & Founder, MOST Programming) and two developers from MOST Programming.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

MOST Programming handled the transition and tasks quite smoothly. They’ve done a great job, completing everything on time and within the budget.  

How effective was the workflow between your team and theirs?

The communication was great, as we scheduled weekly and ad hoc meetings as well as spoke over email. There were no delays, and no intervention was required from our end.  

What did you find most impressive about this company?

The MOST Programming team is highly professional, detail-oriented, and knowledgeable.

BACKGROUND

Introduce your business and what you do there.

I run an individual law practice, Peter Durante LLC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOST Programming?

Initially, I sent my clients a paper questionnaire to gather information. They’d fill it out by hand, and I’d scan it into my administrative system. The inconvenience was turning clients away from my practice, so I decided to automate the process with a software solution. I needed a vendor to bring my idea to life.

SOLUTION

What was the scope of their involvement?

MOST Programming developed software to replace my physical estate planning forms. With the new system, I simply email my clients an encrypted and highly secure digital questionnaire for them to fill out at their own convenience. Once I receive their answers, I can also use the information to populate additional client forms.

What is the team composition?

I primarily work with Marina (CEO & CTO, MOST Programming) and Wayne (Co-Founder & Principal Partner).

How did you come to work with MOST Programming?

I worked with a few members of their staff at a previous job.

How much have you invested with them?

I spent around $7,000.

What is the status of this engagement?

We first discussed the project in November 2017. The bulk of the work lasted from spring–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new software increased my efficiency in managing client relationships. I can allocate my time to other tasks. Clients reacted positively to the automated method. They prefer the simple form over the paper questionnaire. I’ve also experienced better appointment rates. Clients used to cancel their appointments because the written form was a hassle. With the digital version, they’re more likely to follow through.

How did MOST Programming perform from a project management standpoint?

I was impressed with their performance because I tasked them with a lot of work. Their turnaround rate was consistently quick. MOST Programming set up a database and gave me access so that I could add specific projects and help them prioritize their workflow. They were very flexible in accommodating my requests.

Additionally, the team has a good balance of technical skill and business knowledge. I communicated my idea from a company perspective, and they recommended the tools to build it out best. MOST Programming really took the time to understand my vision so that they could provide a valuable solution.

What did you find most impressive about them?

They turned a vague idea into an effective product. MOST Programming didn’t just listen to my initial plan; they discussed my ideas then applied their expertise to come up with the best solution. Even though they offered valuable insight, I still felt in control of the process.

Are there any areas they could improve?

No, all of the delays stemmed from my end. I was pretty busy, so I had to do a lot of the work during off hours. Once I provided them with information, they worked at a good pace.

Any advice for potential customers?

Before partnering with MOST Programming, clients should take time on their own to figure out their end goal. The more comprehensive the plan, the faster and smoother the collaboration will be in the long run.