MOST Programming

What evidence can you share that demonstrates the impact of the engagement?

MOST does a good job understanding our needs and creating effective data visualizations. They've developed both user- and mobile-friendly data sets and contributed a lot of great suggestions throughout the engagement.  

How did MOST Programming perform from a project management standpoint?

Their project management flow is clear and transparent. We generally communicate with them by email, but also talk through our ideas over the phone every few weeks.

What did you find most impressive about them?

They've been good about listening to our needs and coming up with valuable, creative solutions.

Do you have any advice for potential customers?

If possible, try to meet with their team in person or talk over the phone at the beginning of the relationship as much as possible to get to know each other's thought processes, company culture, and so on. That made all the difference for us.

What evidence can you share that demonstrates the impact of the engagement?

The new software increased my efficiency in managing client relationships. I can allocate my time to other tasks. Clients reacted positively to the automated method. They prefer the simple form over the paper questionnaire. I’ve also experienced better appointment rates. Clients used to cancel their appointments because the written form was a hassle. With the digital version, they’re more likely to follow through.

How did MOST Programming perform from a project management standpoint?

I was impressed with their performance because I tasked them with a lot of work. Their turnaround rate was consistently quick. MOST Programming set up a database and gave me access so that I could add specific projects and help them prioritize their workflow. They were very flexible in accommodating my requests.

Additionally, the team has a good balance of technical skill and business knowledge. I communicated my idea from a company perspective, and they recommended the tools to build it out best. MOST Programming really took the time to understand my vision so that they could provide a valuable solution.

What did you find most impressive about them?

They turned a vague idea into an effective product. MOST Programming didn’t just listen to my initial plan; they discussed my ideas then applied their expertise to come up with the best solution. Even though they offered valuable insight, I still felt in control of the process.

Are there any areas they could improve?

No, all of the delays stemmed from my end. I was pretty busy, so I had to do a lot of the work during off hours. Once I provided them with information, they worked at a good pace.

Any advice for potential customers?

Before partnering with MOST Programming, clients should take time on their own to figure out their end goal. The more comprehensive the plan, the faster and smoother the collaboration will be in the long run.

What evidence can you share that demonstrates the impact of the engagement?

The portal has functioned exactly as expected, without any issues. We’ve seen increased efficiency since they started supporting the project. In terms of cost savings, it was turnkey. Since we lacked the resources in-house, they took care of everything. The process was seamless. All the work was delivered on time, within budget, and the quality was perfect. They even beat the term time we had planned to onshore.

How did MOST Programming perform from a project management standpoint?

I couldn't have asked for a better experience. They were absolutely exceptional. We mainly corresponded by phone call or email, and occasionally met in person. They were remarkably responsive, and even contacted us proactively to keep us apprised of their progress. Most notably, I appreciated their transparency.

What did you find most impressive about them?

I felt fortunate to work with them. They were extremely thorough and detail oriented, and went to great lengths to satisfy me as a customer. It was a very pleasant experience, and they’re on the top of my list of vendors if I ever need similar services.