MindChip Industries

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of an investment bank. 

Describe what your company does in a single sentence.

Investment bank serving middle market businesses. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindChip Industries to accomplish?

• Monthly website maintenance and monitoring
• Adhoc web projects

SOLUTION

How did you find MindChip Industries?

Other

Why did you select MindChip Industries over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from MindChip Industries were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

MindChip is providing monthly website monitoring, updates, and break/fix service, as well as helping with upgrades to the website to improve speed and functionality. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website is functioning better than ever. Prior to hiring MindChip our website broke each time WordPress or a plug-in pushed out an update. They have stabilized and optimized the site so it's blazing fast and solid. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always responsive and deliver exactly as promised. We have never had an issue. 

What was your primary form of communication with MindChip Industries?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Every request we have had, their team has always had suggestions to make it better, faster, more user-friendly.  They are completely engaged with every project, not just order takers. 

Are there any areas for improvement or something MindChip Industries could have done differently?

I can’t think of anything they could possibly do better.