Mediartem AI

BACKGROUND

Introduce your business and what you do there.

We are a banking group specializing in consumer and SME banking in Central and Southeastern Europe. My position is group people and culture partner and manager.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mediartem AI to accomplish for Addiko Bank?

We needed to create an AI education framework to meet regulatory requirements and build up AI skills among several employee groups.

SOLUTION

What was the scope of their involvement?

Mediartem AI has designed training content based on the required output and the EU AI Act training obligation and beyond. They offer on-demand training in multiple languages and train employees on how to use Microsoft 365 Copilot and ChatGPT. Furthermore, targeted training for executive, developer, and marketing was developed. Mediartem AI has designed the training, suggested the training groups, conducted the sessions, and delivered the training end to end.

What is the team composition?

We work with 2–5 teammates from Mediartem AI.

How did you come to work with Mediartem AI?

Someone referred Mediartem AI to me. I chose them because they’re close to my geographic location, their pricing fits our budget, they’re a great culture fit, they offer good value for the cost, and their company values align with ours.

How much have you invested with them?

The project cost $10,000–$50,000.

What is the status of this engagement?

We started working with Mediartem AI in June 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Mediartem AI’s training, our employees have improved their AI skills, awareness, and ethics. They’re more confident in their AI usage, and their AI usage has increased. We’ve measured these results through training reviews and open discussions. We’ve also seen quantifiable changes in employee performance and productivity, including more AI awareness and idea generation on how to work with AI to improve daily work and customer experience. For example, our employees have designed new AI solutions.

How did Mediartem AI perform from a project management standpoint?

Mediartem AI delivers on time. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive or unique about them?

Mediartem AI has broad knowledge, creative concepts, and an understanding of what customers need and banking regulations.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the head of people and culture at Lemax, a web-based software provider for tour operators and destination management companies. We automate sales, bookings, itineraries, and administrative processes to boost efficiency and customer focus in the travel industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mediartem AI?

We needed someone to offer us a wide range of AI knowledge and adapt the content to various profiles inside our company to support us in unlocking the potential of AI usage.

SOLUTION

What was the scope of their involvement?

Mediartem AI has provided an eight-hour training for all our employees covering more than 12 topics, including security and Claude AI basics and specifics. The team has provided huge support before the training by assessing our employees' knowledge and skills and using that information to tailor our agenda. After the education, they followed up with the video and presentation materials.

What is the team composition?

We’ve worked with two teammates from Mediartem AI.

How did you come to work with Mediartem AI?

Someone recommended them to us. We chose them over other options because they were a great culture fit, their company values aligned with ours, and we liked their approach to cooperation.

What is the status of this engagement?

We started working with them in June 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mediartem AI has delivered assessment materials with a clear evaluation of our employees' knowledge and learning objectives for further education. Our employees have learned specific tips and tricks for using Claude AI and various AI tools, which has helped them see the possibilities they can investigate further in their job.

How did Mediartem AI perform from a project management standpoint?

Mediartem AI has delivered everything we agreed on, on time and within the scope. We communicate via virtual meetings.

What did you find most impressive about them?

Their collaboration, communication, and investment in the relationship are impressive, no matter whether we continue our collaboration or not. They share information and knowledge in each meeting.

Are there any areas they could improve?

No, everything has been great.

BACKGROUND

Introduce your business and what you do there.

I'm the CFO. of Founders Forum, a global network and group of businesses that support entrepreneurs through invite-only forums, networking, education, investment, and professional services at key locations worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mediartem AI?

We were looking for ways to create efficiencies in our existing processes and automate areas where possible.

SOLUTION

What was the scope of their involvement?

Mediartem AI provided a two-phase project. The first phase was a generative AI training across the combined teams, including ChatGPT, Gemini, and Claude, plus departmental deep dives and 1:1 surgeries. The second phase was a process transformation project from September–December 2025. Mediartem AI delivered three tools to assist with automation: the Headshot Normalizer, the Salesforce events dashboard, and the Stripe email chaser (finance).The Headshot Normalizer standardized the formatting of marketing deliverables and photos, saving hours of time for the team. The Salesforce events dashboard created an email dashboard for our community to inform them of their selections for attendance and assisted with chasing. The Stripe email chaser automated some of the manual finance processes relating to Stripe.

What is the team composition?

We worked with c.2 teammates from Mediartem AI.

How did you come to work with Mediartem AI?

Our CEO interacted with the founder of Mediartem AI, which led to exploratory conversations. We chose them because their pricing fit our budget, they were a great culture fit, and they were referred to me.

What is the status of this engagement?

We worked together from February–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mediartem AI's work reduced our workload and hours spent doing certain tasks. We also had a faster turnaround of tasks.

How did Mediartem AI perform from a project management standpoint?

Mediartem AI had great project management and was flexible with us and the team. We communicated via in-person and virtual meetings.

What did you find most impressive about them?

Mediartem AI was a great culture fit and collaborative. They ensured post-project support was there and didn't drop away.

Are there any areas they could improve?

We could think about how we use Mediartem AI or similar companies to deliver similar initiatives going forward in a more holistic approach versus targeted individual solutions. However, this is learning for us.

BACKGROUND

Please describe your company and position.

I am the Researcher of Institute for Public Finance

Describe what your company does in a single sentence.

Scientific Institute

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mediartem AI to accomplish?

• The objective was to modernize the Institute's Our main goal was to bring our team up to speed with AI in a way that was practical and directly applicable to our work. We needed training that could accommodate people with different backgrounds and varying levels of AI knowledge—from beginners to those with some experience. We wanted to understand not just the theory behind AI, but how we could actually use these tools in our day-to-day work immediately. It was important that the training be tailored to our specific industry and challenges, rather than a generic overview. Mediartem AI accomplished exactly that—they delivered personalized training where everyone learned something new and could apply it to their work right away.research methodology by integrating Generative AI into scientific workflows. We focused on upskilling staff in advanced data synthesis and establishing a concrete ethical framework to ensure academic integrity and data security in fiscal analysis.

SOLUTION

How did you find Mediartem AI?

Referral

Why did you select Mediartem AI over others?

• High ratings
• Great culture fit

How many teammates from Mediartem AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mediartem AI conducted a two-day AI workshop for our team, with each day consisting of four hours of interactive training.

Before the workshop, we had an initial consultation meeting to understand the organization's background, needs, and objectives.  Later, they sent us a pre-workshop survey to assess participants' existing AI knowledge and identify their areas of interest. Based on our answers, they created a customized presentation tailored specifically to our requirements. 
The workshop itself was a mix of theoretical concepts and practical applications based on hands-on exercises and real-world examples relevant to our work. 

Key Deliverables:

• Customized presentation materials specific to our sector 
• Practical AI tools and techniques immediately applicable to daily work
• Training that successfully engaged all participants regardless of their starting knowledge level
• Actionable skills that team members could implement right away
• A solid foundation in both AI theory and practical implementation
• The entire experience was designed around our specific context, ensuring maximum relevance and immediate value for our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most visible outcome was the possibility to immediately apply to our actual work what was learnt during those two days. Team members started using AI tools and techniques right away, rather than treating the training as theoretical knowledge for future use. This workshop will help us in practical skills development, as I believe we gained hands-on skills with AI tools specific to our work context. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mediartem AI's project management was excellent from start to finish. They were highly organized and proactive throughout the entire process. Everything was delivered on time and according to schedule. From the initial consultation meeting to the survey distribution and final workshop delivery, they kept things moving smoothly without any delays. Their responsiveness was outstanding. From the moment I first contacted them, they were quick to organize a meeting and understand what we needed. They demonstrated real flexibility by adjusting quickly to our questions and eventual concerns. 

Overall, their project management approach was professional, organized, and focused on delivering exactly what we needed.

What was your primary form of communication with Mediartem AI?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Mediartem AI was its personalized approach. Many training companies claim to offer "customized" workshops, but Mediartem AI actually delivered on that promise. They invested time upfront—through consultation meetings and surveys—to understand exactly who we are, what we needed, and where our team was starting from in terms of AI knowledge. What really impressed me was how they managed to engage a group with different backgrounds and AI knowledge levels. Everyone—from beginners to more experienced users—walked away having learned something valuable. That's incredibly difficult to achieve, and they made it look effortless. They maintained a high level of professionalism while keeping the sessions engaging and accessible. It's this combination—authentic personalization, inclusive teaching, and immediate practical value—that makes them stand out.

Are there any areas for improvement or something Mediartem AI could have done differently?

I can't think of anything they should have done differently. Their process was thorough, their delivery was engaging, and the outcomes met our expectations. 

BACKGROUND

Please describe your company and position.

I am the Head of International Relations and Publishing Department of a humanitarian nonprofit.

Describe what your company does in a single sentence.

We are a nonprofit humanitarian association, a part of the largest humanitarian network

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mediartem AI to accomplish?

• Introduce our department heads to GenAI basics, prompting, and leadership use cases to improve clarity, efficiency, and decision making.
• Build a practical prompting mindset - role, context, expectation - so leaders brief AI tools and get reliable, reusable outputs.

SOLUTION

How did you find Mediartem AI?

Referral

Why did you select Mediartem AI over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Mediartem AI were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Workshop introduced practical applications of AI generative tools for text, images, code, and content creation. Scope of WorkPreparation: Assessed participant needs, selected AI platforms (ChatGPT, Claude, NotebookLM,, Midjourney, Copilot, developed exercisesActivities: Live demonstrations, group exercises, hands-on practice, and peer reviewsKey DeliverablesMaterials: Presentation slides, prompt templates, resource listsAssessment: Pre/post evaluationsOutcomesParticipants gained practical AI skills, learned workflow integration strategies, and developed responsible usage practices. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quality of outputs in exercises and leadership adoption of prompt best practices in daily work, Post session feedback, observed time saved on pilot tasks, and number of AI templates reused across departments, requests for advanced modules

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything has been delivered on time, all the answers have been answered prior, during and immediately after the training

What was your primary form of communication with Mediartem AI?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their approachable topic presentation, punctuality, professional and immediate follow-up, and timeliness stood out.

Are there any areas for improvement or something Mediartem AI could have done differently?

Absolutely none areas that could be improved or done differently

BACKGROUND

Introduce your business and what you do there.

I'm a project sales manager for a company that produces and sells sanitary equipment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mediartem AI?

I was looking for AI education because I wanted to be more aware of the AI tools I could use in my everyday job.

SOLUTION

What was the scope of their involvement?

Mediartem AI provided a full-day training on the advanced use of AI tools. The training started with an introduction to AI, covering wider topics, such as the security of use and the basics of AI. After that, the team walked us through the process of practicing with AI tools.

Mediartem AI sent us a questionnaire before the training and all the info needed. The team determined our needs and tailored our training through the questionnaire because we had some questions regarding the private use of AI. 

What is the team composition?
I worked with two teammates, including Filip and Mislav.

How did you come to work with Mediartem AI?

I had heard about Mediartem AI before and had some friends who were satisfied with their training. I reached out to the team because I wanted to participate in their program.

How much have you invested with them?

We spent between $500–$600.

What is the status of this engagement?

We worked together in July 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I started using AI tools much more intensely after the training. I used them a couple of times a day, whereas I only used them once a week before the training. The training was tailored to our needs, and we had plenty of use cases from which we could benefit in our everyday jobs.

I always needed to look for new leads for my company and had a practical question. Mediartem AI even sent me a very detailed prompt after the education. The team did a great job and used prompting to look for and draft the list of new leads.

How did Mediartem AI perform from a project management standpoint?

Mediartem AI met deadlines and stayed on budget. They communicated through email, phone calls, and Google Meet.

What did you find most impressive about them?

Mediartem AI provided hands-on training. While there was some theory to help us understand, the team gave the training a human touch. 

Are there any areas they could improve?

I can't think of anything they could improve on.

Do you have any advice for potential customers?

Know what you need and want, and Mediartem AI will do the rest for you.

BACKGROUND

Introduce your business and what you do there.

I'm the digital marketing manager at Jaffa Crvenka, one of the leading confectionery companies in the Balkan region. Our company has been around for 50 years and is expanding its influence in Europe and other countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mediartem AI?

We needed help training our marketing team on how to use generative AI tools in our everyday work.

SOLUTION

What was the scope of their involvement?

Mediartem AI provided us with a generative AI training course. The team focused on the most popular tools, including Google Gemini, ChatGPT, and Claude. Mediartem AI gave us practical tasks, group work, and a short questionnaire to fill out so they could know what to focus on.

What is the team composition?

We were in touch with their founder, a teacher, and a technical specialist.

How did you come to work with Mediartem AI?

We got a recommendation from another company. We then contacted Mediartem AI and arranged the project.

What is the status of this engagement?

We started working together in July 2025, and they completed the training later that month.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We didn't have such inspiring training in the past; it was really practical and useful. Our employees were really thrilled and fully satisfied. They were really grateful for having that kind of education organized. The team was really inspired, and their energy was great. We plan to continue our cooperation with them.

How did Mediartem AI perform from a project management standpoint?

The team was serious about providing all the workflow, materials, and data. They were really proactive in tailoring the education to our needs. We communicated via email and Google Meet.

What did you find most impressive about them?

The Mediartem AI team is an expert in generative AI. The team knows how to make the topic understandable for various levels of knowledge. They inspired us with the topic we had been educated in.

Are there any areas they could improve?

I can't find anything that can be improved. We're super satisfied.

Do you have any advice for potential customers?

Let them do their work. Don't make things complicated. They know how to do their job.

BACKGROUND

Introduce your business and what you do there.

I’m the chairman and founder of Q Agency, a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mediartem AI?

We wanted to invest in AI and organize some internal workshops.

SOLUTION

What was the scope of their involvement?

Mediartem AI developed customized AI workshops for our company. I attended one high-level workshop for our top management, but the team also conducted workshops for other company employees.

What is the team composition?

We worked with two teammates from Mediartem AI, including Filip, the founder.

How did you come to work with Mediartem AI?

One of our partners said they were really good and suggested we talk to them. They came to us very prepared and professional.

What is the status of this engagement?

We worked together from October to November 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everybody, including me, was super happy with the workshops. We didn’t have any complaints and were all very positive and surprised.

How did Mediartem AI perform from a project management standpoint?

Mediartem AI delivered the work on time and within budget. They communicated very well with us through phone calls, emails, and WhatsApp.

What did you find most impressive about them?

Mediartem AI was very professional in everything they did, including how they approached the project and prepared themselves. They were very well-informed about what was new in the world of AI and knew advanced things. Moreover, their communication skills were excellent, and they were very socially intelligent. When we were in the same room with them, it was very interesting, full of real-life examples, and practical and pragmatic.

Are there any areas they could improve?

No, everything was really good.

Do you have any advice for potential customers?

Mediartem AI knows what they’re talking about, so definitely trust them because they’re really good. Have faith and let them do what they do best. If you give them the opportunity to do things in their own way, it’s going to be the best way.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Elos d.o.o.

Describe what your company does in a single sentence.

Project engineering company in lighting business, PV and electrical materials

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mediartem AI to accomplish?

• Equip the board with pragmatic GenAI literacy: grasp LLM value & risk, craft effective prompts, and spot, govern and prioritise high-impact AI opportunities company-wide.

SOLUTION

How did you find Mediartem AI?

Referral

Why did you select Mediartem AI over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Mediartem AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As part of our ongoing efforts to explore and implement AI-driven strategies, we had the pleasure of collaborating with Filip and Mislav, representatives of Mediartem. Over the course of three intensive and highly professional working days, Filip and Mislav conducted a comprehensive series of educational sessions and workshops tailored for our Management Board and key team members.

Their approach was exceptionally well-structured, informative, and engaging. The sessions provided a clear and thorough overview of the current capabilities of artificial intelligence, as well as practical insights into its potential impact on our organization. Through hands-on demonstrations and strategic discussions, our team gained a deep understanding of AI technologies and received clear guidance on future development directions.

We would like to express our sincere appreciation for the outstanding professionalism, expertise, and dedication demonstrated by the Mediartem team. Their contribution has significantly enhanced our readiness to embrace AI in our business processes and long-term strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Although the workshops and training sessions concluded only recently, the first measurable impact has already become evident. One of the most noticeable improvements has been the immediate time savings experienced by individuals who participated in the program.

These efficiencies were observed across various departments — from automated email drafting and response handling, to practical applications in marketing and human resources management. The integration of AI tools into daily workflows has not only streamlined routine tasks but also empowered team members to focus on higher-value strategic activities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Filip and Mislav form an outstanding combination of corporate strategic insight and technical expertise. The training sessions they delivered were conducted with a high level of professionalism, following a clearly defined and dynamic agenda.

What truly set these sessions apart was the extensive use of real-world examples and the active involvement of participants throughout the workshops. This approach not only enhanced engagement but also ensured that the knowledge shared was immediately applicable and relevant.

The use of AI tools during the workshops — applied directly to current tasks and challenges faced by our colleagues — further validated that we have chosen the right team to guide us into the future. Their ability to align cutting-edge technology with our operational needs left a strong and lasting impression.

What was your primary form of communication with Mediartem AI?

Virtual Meeting

What did you find most impressive or unique about this company?

In particular, the combination of strategic thinking and technical execution, paired with a deep understanding of applied theory in real-world scenarios, made a remarkable impact. The collaboration with Filip and Mislav has not only met but exceeded expectations, leaving participants highly impressed and satisfied with the overall experience.

Are there any areas for improvement or something Mediartem AI could have done differently?

No way.

BACKGROUND

Please describe your company and position.

I am the CEO & Chairperson of the Board of Primat Logistika

Describe what your company does in a single sentence.

Our offer includes a sales program for fully equipping
all types of business premises - warehouses,
archives, libraries, museums, offices, HoReCa, and all
other spaces intended for business use. In addition to
piece-by-piece product sales, we also offer project
sales that include consulting, design, cost estimation,
equipment implementation and maintenance, as well
as regular delivery of spare parts. Our logistics service
offers delivery, product installation, and assembly at
your address in a short period of time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mediartem AI to accomplish?

• how to effectively use GenAI tools like ChatGPT and Copilot for research, content creation, data analysis, and acceleration of everyday tasks.

SOLUTION

How did you find Mediartem AI?

Referral

Why did you select Mediartem AI over others?

High ratings

How many teammates from Mediartem AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The education will be held by the team from Mediartem AI (Filip and Mislav), and the workshops will be interactive with practical tasks from our everyday business life.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the education was interesting and useful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes

What was your primary form of communication with Mediartem AI?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

fast, friendly, understandable

Are there any areas for improvement or something Mediartem AI could have done differently?

no