Maxiom Technology

BACKGROUND

Please describe your company and position.

I am the Program Manager of Truth Quotient LLC

Describe what your company does in a single sentence.

At Truth Quotient, LLC our mission is to make the world a better place by enhancing the different ways people communicate. It is through the quality of our communications with others that we gain their trust and respect and maintain a civil society. The fact is that we all live in a digital world of information overload making it hard to effectively communicate. 

That is why our scientists and engineers have come together to create the first product in a line of revolutionary software tools called Authentification™ that leverages the power of data harvesting, linguistics, and logical analysis to help each of us to master the discipline of critical thinking.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maxiom Technology to accomplish?

• Software Development
• Program Manager Help
• Technical Development Planning Aid

SOLUTION

How did you find Maxiom Technology?

Online Search

Why did you select Maxiom Technology over others?

• Great culture fit
• Company values aligned

How many teammates from Maxiom Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Maxiom Technology has been working with Truth Quotient LLC on program managment in quantifying the scope of work of the Maxiom Technology developer. The Maxiom Technology developer has been working with us every day over the last 8 months or so on developing a custom software tool. They have delivered the product to us and we are in sales at this point. We are continuing to refine and develop the software daily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This special project has some of its own measurable outcomes for success and Maxiom is continually working with us on meeting those goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been engaged in twice weekly, up to 3 times a week, meetings and daily instant messaging conversations on tasks. They were consistently responsive and receptive to the project deliverables.

What was your primary form of communication with Maxiom Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The organization's owner has amazing experience and has been an amazing asset to myself as I learn more and grow as the program manager.

Are there any areas for improvement or something Maxiom Technology could have done differently?

The only small area of improvement is with regard to their developers’ speed of response to some messages.

BACKGROUND

Introduce your business and what you do there.

I’m a manager for a local government entity. I manage our new technology and software innovations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxiom Technology?

We needed them to revamp our website.

SOLUTION

What was the scope of their involvement?

Maxiom Technology has been designing and building a new website from scratch. We started the project with a robust discovery phase, where the team queried us about our design and branding goals for the site. They provided us with a site map of our existing website, which we used to inform the new structure. The team also pushed us to determine what we wanted out of a content refresh, so I ran several internal discussions with our team and relayed feedback to Maxiom Technology. 

We had our own brand standards, but we didn’t have any specific requests for the design. We just wanted Maxiom Technology to standardize each department page and develop template themes for other pages. The team worked iteratively to design templates for each page using Figma. They also designed different navigation options for mobile and desktop. We wanted to enable user acceptance testing (UAT), so they built clickable, high-fidelity prototypes. They also updated our website’s backend to facilitate communication with our servers. 

Now, they’re rebuilding our content editor to help us update the site while adhering to our brand. Soon, they’ll start developing the website using DotNetNuke (DNN), an open-source platform.

What is the team composition?

Antonio (Founder & CEO) is the main conduit, but we also work with two designers.

How did you come to work with Maxiom Technology?

We initially engaged them to build our website using an open-source platform years ago, and they’d been responsible for maintaining it. Once it was time to refresh our website’s design, content, and navigation, we contacted various service providers for support. 

Our former CIO introduced me to Maxiom Technology, and we discussed the project and what we hoped to achieve. They assured us the team could do it, so we amended our maintenance agreement to incorporate a design contract. 

How much have you invested with them?

We’ve spent about $50,000-$100,000 on the website design. We anticipate that the development will not surpass $150,000. 

What is the status of this engagement?

We started working together in July 2022. The discovery phase lasted from September–November 2022, and they delivered the final prototype in December 2022. We haven’t kicked off development yet, so the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our UAT has shown that users find the website more intuitive and visually appealing. The design is stunning, and people are excited about the new features Maxiom Technology is building.

How did Maxiom Technology perform from a project management standpoint?

The project started off as the perfect storm because our CIO had recently left. We didn’t have a well-scoped project, to begin with, but Antonio was very communicative and responsive to our needs. 

Maxiom Technology was very patient and understanding when our finance team flagged and delayed payments. When our finance team asked them for a clearer project roadmap, Antonio wrote a crystal-clear scope of work, which was very helpful. He also included the designers on every discovery call, and the quality of their Figma prototypes showed they were implementing our feedback on an ongoing basis. 

The designers have worked around the clock on this project. They proactively ask for feedback and are willing to answer emails and attend meetings outside regular business hours. They’re very responsive to our needs and accomplish a lot of work during each sprint. We use Google Meet for our meetings.

What did you find most impressive about them?

I’m most impressed with their customer service; Antonio is very responsive, and the team is open to feedback. Moreover, during the discovery process, he was open to all the possibilities regarding custom features, which I appreciated. 

Are there any areas they could improve?

As a government entity, we have a lot of rules and regulations. We faced some challenges at the beginning of the contract, and it would’ve been helpful for Maxiom Technology to understand how purchasing works.

Do you have any advice for potential customers?

Make sure you do your homework and provide feedback frequently. The more feedback you share, the closer they’ll be able to get to delivering what you want.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maxiom Technology, and what were your goals?

We have chosen Maxiom Technology as the best tech company that offers top software development services for crafting a complex mobile app.

SOLUTION

How did you select this vendor and what were the deciding factors?

The main objective was to satisfy a US-based client’s needs by innovating with the latest tech trends in mobile development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Maxiom performed discovery resulting in UX/UI designs and clickable prototype for the app. The work was broken down into a detailed and well-described backlog. The app was built using the Ionic framework and tested by experienced QA engineers.

How many people from the vendor's team worked with you, and what were their positions?

We were working with 7 people in the team, including a project manager, 4 developers & one QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Maxiom Technology has delivered a fully functional E-Commerce Mobile App that satisfied the customer’s every need. The first MVP was presented without critical bugs due to a well-planned work & organized team.

Describe their project management style, including communication tools and timeliness.

Project management was focused on critical thinking. Every single deadline was met without compromising on features. The product presentation was via Skype, Jira and Google meets.

What did you find most impressive or unique about this company?

Their team is very energetic & passionate. The bugs were fixed in a short period of time without affecting the quality & delivery of the final product.

Are there any areas for improvement or something they could have done differently?

Every step was rationally planned without deviations.

BACKGROUND

Introduce your business and what you do there.

I’m the director of stationary training for the International Union of Operating Engineers (IUOE).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxiom Technology?

We hired them for IT staff augmentation and custom software development.

SOLUTION

What was the scope of their involvement?

Maxiom Technology has designed and built a custom management system for all our training materials, including a library. They've developed the database-driven product from scratch. Initially, we knew what we wanted but didn't know how to put it together, and the team has assisted us with that. I've acted as a content manager on this project. 

The platform's purpose is for a training director or instructor to take some of their materials and put them in the library wherever they want. The system enables them to access the information when they're training a class in an organized way. Maxiom Technology has also built a search engine and functionality to include tags for different items. 

What is the team composition?

Antonio (Founder & CEO) is the teammate I work most closely with.

How did you come to work with Maxiom Technology?

Our project management team found them. They were looking for someone who understood the material, where it should be, and how we should search for it. 

What is the status of this engagement?

We started working together around October 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I measure Maxiom Technology’s success based on the product and its usability. We’re doing test runs on it, and people are really happy with the product. Regarding our requirements, they’ve succeeded and gone above and beyond what we expected. The search engine is phenomenal, and the tags make it easy to find material. 

How did Maxiom Technology perform from a project management standpoint?

We’ve never had an issue with project management; they’re always there for us. They use Microsoft Project for project management and phone calls, email, and video calls for communication. They’re easy to access and communicate with at any time.

What did you find most impressive about them?

Maxiom Technology is easy to work with and always asks the right questions. The personalities of their teammates stand out. For example, I wish I could have Antonio on any project I did. 

Are there any areas they could improve?

I can’t think of anything they need to improve. They’ve guided us instead of the other way around, and their guidance has been fantastic. 

Do you have any advice for potential customers?

Maxiom Technology has so much experience, so you should follow their advice. Even if you think you want something a certain way, give them the opportunity to show you their way.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of RITTA, a marketing and advertising agency that focuses on premium brands.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxiom Technology?

We were looking to streamline our partner services. We work with clients that tend to have multiple agencies, so we work with other vendors to accomplish more for these clients and provide more robust services. Right now, we’re working with Maxiom to develop three websites for an international car brand.

SOLUTION

What was the scope of their involvement?

Maxiom is building out three websites that can help our client present their services to the public and sell more seats in their driving school programs. Their team handles the backend solution and UI/UX coding for those websites while we take care of the frontend design. 

What is the team composition?

We interacted with the owner when we were structuring the contract. We’re now working with a lead developer and somebody from the testing side. 

How did you come to work with Maxiom Technology?

I’ve worked with one of their developers on another project in the past. We reached out to him again but found that he was already involved with Maxiom, so we decided to engage the company as a whole. 

How much have you invested with them?

Our budget for the project is under $100,000.

What is the status of this engagement?

We started talking in December 2021. It’s a relatively new project and is still ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The development is still ongoing, but Maxiom has definitely helped us ramp up. They’re incredibly fast, and they’ve managed to complete the site migration within 30 days. 

How did Maxiom Technology perform from a project management standpoint?

Maxiom has provided us with great efficiency in terms of quickly and strategically implementing changes to the website. They have great response times, which is what we’ve always wanted in a partner. We find them to be very friendly, and our relationship has grown over the course of our engagement. They now feel like a true extension of our own company because we’ve gotten to know them so well.

What did you find most impressive about them?

I appreciate that they give me realistic timelines for the deliverables. I don’t feel like I’m getting a song-and-dance routine from them. Whereas other providers will fail to deliver on their promises, this team either meets or exceeds the expectations that they’ve set. What they say is what they do. 

Are there any areas they could improve?

No, nothing comes to mind at the moment. The project is still a bit new. 

Do you have any advice for potential customers?

If you provide clear directions, you’ll get the most actionable timeline from their team. It’s important to understand your project goals while still giving Maxiom the opportunity to solve problems as they come up. They provide great solutions and will sometimes implement changes more quickly than you anticipated. 

BACKGROUND

Please describe your company and your position there.

I'm the VP of Engineering for a late stage Legal & Policy tech company headquartered in Washington DC. I lead all the engineering functions involved in application development across our product portfolio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maxiom Technology, and what were your goals?

We were trying to quickly scale up our team that was sequentially rewriting large portions of our flagship product - a months long effort with frequent releases to production in a fast paced, startup environment with high standards. We had 4-5 teams of engineers working on different, sometimes overlapping features, which required exceptional communication skills in addition to technical coding skills. Finally, as our company was tightening down our budget, we had pressure to find firms that were willing to work with us on competitive pricing that was flexible enough to meet our unique needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We vetted Maxiom based on the above criteria and signed a non-binding agreement that allowed us to "test-drive" their initial resources and compare them to a few other contracting firms we were trying out - including some big name firms in the industry. Maxiom provided us with key technical leadership, as well as resources that had worked with that leadership before - a cohesive team from Day 1. This was a major advantage.

They also stayed engaged long after the typical "vendor honeymoon period" of the first couple months. These were crucial factors in us continuing the engagement for the year as well as expanding it on several unrelated projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We initially began with work Maxiom to provide a self-sufficient team working in Ruby on Rails as full-stack engineers, including an engineering manager. We later expanded this to include PHP WordPress development, python development resources. The major deliverables for this project was frequent releases to production behind feature flags, in a modern, DevOps-enabled codebase that had 20-25 other engineers committing changes at the same time.

How many people from the vendor's team worked with you, and what were their positions?

In all, there were 5-6 Maxiom contractors working as Software Engineers with us across the main project, as well as the additional add-on resources.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Code quality with the Maxiom engineers was very good, as as their relationship with QA, our internal staff, and product management. Their pace of development and responsiveness (turnaround on time-sensitive bugs, etc) was also exceptional.

Describe their project management style, including communication tools and timeliness.

They were very flexible in terms of project management style, working within the systems we had already in place and providing suggestions for when those systems could be improved. By and large they used our own tooling (Gmail, Slack, Jira, Miro, Confluence etc), and this did not present any difficulties for them.

What did you find most impressive or unique about this company?

The initial team they provided was excellent technically and felt like they had true "skin the game" - always a differentiator in contract work. As an additional point though: I went to Maxiom to hire a very unique skill set (Wordpress + React.JS experience), that had stymied a few of our other contractors, and they were able to find someone who was a perfect fit. Their "on-demand" resource finding in niche areas is a great strength of Maxiom's.

Are there any areas for improvement or something they could have done differently?

Quality of the work was most excellent, I have no suggestions for how they could improve!

BACKGROUND

Introduce your business and what you do there.

I’m the webmaster for an international union that represents crane operators and stationary engineers. We represent over 400,000 members across the United States and Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxiom Technology?

Initially, we needed help with web development.

SOLUTION

What was the scope of their involvement?

Maxiom Technology maintains the backend of our website that runs on DotNetNuke. They patch up any holes, complete updates, and make sure that the website runs smoothly. For example, once someone outside our organization placed Google Ads on our site. Maxiom took quick action to find the site’s vulnerability and updated our software to fix the problem. 

The team created a module where users can search for our offices geographically. Additionally, they built a message board for members. The site is a CMS that we present to the general public. There are also some documents and videos held behind a membership paywall.

What is the team composition?

I work mainly Antonio (Founder & CEO).

How did you come to work with Maxiom Technology?

They were hired before I came on board.

How much have you invested with them?

We’ve spent close to $200,000.

What is the status of this engagement?

We started working together in January 2012, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They meet our needs with a quick response. They’re willing to work with us and handle issues. The quality of work is decent. Our IT director mentioned that Maxiom Technology is competitively priced compared to other vendors.

How did Maxiom Technology perform from a project management standpoint?

The team gives a reasonable deadline at the outset of projects and usually sticks to it. We communicate via email and phone.

What did you find most impressive about them?

Their response time and communication are impressive. 

Are there any areas they could improve?

No, they’re doing pretty well.

Do you have any advice for potential customers?

Be honest with what you’re looking for. Maxiom will be responsive and willing to investigate your needs. The team may offer solutions you might not have thought about before.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of an online retail business. We sell our own products and shipping products via Amazon, eBay, and Shopify.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxiom Technology?

We needed a technical solution to handle our customer and shipping data because we manage a lot of shipments. We needed a system that could host our customer information.

SOLUTION

What was the scope of their involvement?

Maxiom created a search engine, enabling us to search customer, shipping, and vendor information. They built the search engine to help us search our database. We meet with them weekly to give their team our business requirements. Maxiom not only addresses bugs and issues but also supports any UX requirements.

What is the team composition?

We’ve worked with Maxiom’s CTO and one of their project managers. At one point, they assigned six developers to the project. Now, I’m frequently in touch with two senior developers.

How did you come to work with Maxiom Technology?

Our company’s CEO consulted with a partner who recommended Maxiom. We started working with them from there.

How much have you invested in them?

We’ve spent between $50,000–$100,000 on their services.

What is the status of this engagement?

We started working with Maxiom in 2019 and don’t have an end date for our engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Maxiom has done a tremendous job keeping up with our project. We require them to work in a fast environment, and their team keeps up with continuous changes. I like that they manage priorities, which other companies may not be able to do.

We’re satisfied with the system Maxiom has created for us. Even if they overpromise, their team fulfills them. It’s not always certain that vendors will keep their promises. There have also been instances when we didn’t make requests but Maxiom worked on a product anyways, which has been great.

How did Maxiom Technology perform from a project management standpoint?

We communicate via phone calls, chat, and video calls. We also meet with their CTO twice a week, but their team also follows up with us about their progress and dates for when they’ll deliver parts of the project. They’re open and honest. If their team makes a mistake, they own up to it.

What did you find most impressive about them?

Our business quickly moves, and Maxiom is patient with our continuous changes. Their team handles our environment well. From the CTO to the developers, their team is patient when it comes to what we need from them. The whole Maxiom team wants to help us.

Are there any areas they could improve?

From a business perspective, we want deliverables as fast as possible. Although they’re great, Maxiom could move quicker.

Do you have any advice for potential customers?

They’re a good company. Maxiom is professional, and I would recommend working with them to any potential client.

BACKGROUND

Introduce your business and what you do there.

I was the CTO at a company that was creating a programmatic recruitment platform. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxiom Technology?

We needed to develop our recruitment platform that would provide us with an automated way of launching job applications on various job sites such as Monster and Indeed.

SOLUTION

What was the scope of their involvement?

We hired them for temporary developer staffing. The platform was broken down into microservices, and each service was written in TypeScript with Node.js. Each of their two developers they provided us with was assigned to various microservice tasks, testing, bug fixes, and deployment. 

They worked on the switchboard service, which takes incoming requests and uses data to redirect a user to a different landing page. In the meantime, the service tracks and reports on the data to be used later on by our team.

They also created a campaign configuration tool, which is a frontline service that allows users to adjust campaign settings, add a budget, remove listings, and more. Lastly, they worked on a RestAPI service that accepts requests and changes campaigns, databases, or user accounts accordingly. 

What is the team composition?

They provided us with two senior developers to extend our team size.

How did you come to work with Maxiom Technology?

There are a lot of staffing companies out there, but their team was local, quick to respond to us, and quick to staff. The output was good from the beginning. There was no big learning curve, and they were very skilled in our required technologies. I’d choose them again.  

How much have you invested with them?

We spent between $200,000–$1,000,000 on their services.  

What is the status of this engagement?

We worked together from August 2018–April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was able to onboard the developers onto the team very quickly because there wasn’t a big learning curve. From there, because they were integrated into our internal team, we measured their outputs alongside our team. We weren’t measuring them individually. Instead, we focused on the success of the team as a whole. Our performance was good. We didn’t meet every sprint, but that’s to be expected and wasn’t the fault of their team.  

How did Maxiom Technology perform from a project management standpoint?

They were fun to work with, and their manager was always open to having a conversation if we ever ran into any issues. I enjoyed the relationship. The developers fit right into our scrum methodology and were able to perform well under our Scrum Master. We communicated using Slack and Zoom; we coordinated the project using Jira and Atlassian. 

What did you find most impressive about them?

They integrated into our team and got up to speed very quickly. Most importantly, they got the job done well. 

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Check their portfolio of skills upfront. You’re able to add resources on a trial basis at the start of the project, so I’d recommend that to anyone. That way, you’ll be sure they know the technical skills needed and the ramp-up time is shorter.

BACKGROUND

Introduce your business and what you do there.

I’m a senior program manager at Feature Languages. We’re a technology and language training support company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maxiom Technology?

One of our contracts supports 1,000 users annually for online foreign language learning. We wanted to develop a custom-built platform tailored to the customer’s requirements. 

SOLUTION

What was the scope of their involvement?

There are the parts to the platform: the learning management system, the integration of the virtual classroom within the language management system, and a scheduling algorithm. Maxiom helped us with the development of the platform and integration of Cisco Webex as a virtual classroom.

Users use their credentials to log in and then are directed to the dashboard, which displaces a host of features including their calendar and upcoming classes. There’s also a join button that lets them into the virtual classroom. There’s also a resource library that’s level-specific and allows the user to browse through different materials relevant to their language. There’s a messaging system that connects students to instructors and a couple of other features.

There were a lot of different languages involved, including JavaScript and C++. 

What is the team composition?

I interfaced with Emad (Co-Founder). I believe there were about three or four developers, a designer, and a tester involved as well.

How did you come to work with Maxiom Technology?

We found them through a referral by one of our employees, who’s very knowledgeable. We compared them with other vendors we spoke with and found Maxiom to be really competent. 

How much have you invested with them?

We invested close to $500,000.

What is the status of this engagement?

We worked together from March–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The basis for us choosing Maxiom was budget and time constraints, and on both of those fronts, they’ve done a great job. Most of the tests were done earlier than we planned, and they did a fantastic job of keeping it within the allocated budget. Our customer was very happy.

The quality of their work is fantastic. The scheduling tool Maxiom built for us was a huge deal for us, because it eliminated a lot of manual work for us. Before, we had people tracking schedules through spreadsheets and calling students and instructors to coordinate schedules. It’s a lifesaver for us. 

How did Maxiom Technology perform from a project management standpoint?

They performed very well. We didn’t have any issues at all. Maxiom did a great job of communicating and managing our expectations. They let us know what was going on and when we could expect certain elements to be done. They were also very responsive whenever we had any questions. 

We mainly utilized Slack and Asana.

What did you find most impressive about them?

They’re very customer-focused and very responsive. That made a difference to us. Our questions were answered and our expectations were properly aligned. Maxiom was very easy to work with, which is a quality we value highly.

Are there any areas they could improve?

There’s nothing I can think of. In retrospect, everything went smoothly, the quality was great, and the work was done on time. Nothing comes to mind as to what I would do differently.

Do you have any advice for potential customers?

Once you get started and you open communication channels with them, expect Maxiom to be there ready to answer your questions.