Matrix Bricks

BACKGROUND

Please describe your company and position.

I am the Director of Lumiford

Describe what your company does in a single sentence.

Lumiford, where innovation meets excellence to bring you cutting-edge technology solutions designed to enhance your lifestyle. Our journey began with a vision to create high-quality, user-focused products that seamlessly integrate into everyday life, making it simpler, more enjoyable, and ultimately more fulfilling.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Matrix Bricks to accomplish?

• Portfolio Visibility
• Online Marketing Strategy
• Social Media Marketing

SOLUTION

How did you find Matrix Bricks?

Referral

Why did you select Matrix Bricks over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Matrix Bricks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Online Sales & Marketing Strategy
• website deelopment & managment
• Audio & Video deelopment
• Catalogue services
• Photoshoot
• Portofolio listings
• Lead generation & conversions
• Campaign management
• social media marketing
• digital marketing  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Very well Defined KPI generic & customised
• Weekly & monthly KPI Targets Vs Achievements
• ROMI

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Excellent in understanding the requirement, giving key insights and executing the brief
• They were very empathetic about our business needs and helped us in all possible ways, even beyond the project scope.
• Sense of ownership, sensitivity to client need and ROMI is like you are dealing with in house agency
• Attention to details by each Team Lead & then by Mr. Mehul was extra ordinary

What was your primary form of communication with Matrix Bricks?

Virtual Meeting

What did you find most impressive or unique about this company?

• Analysis of Client & industry
• solutions based on above & client brief
• Innovative yet very accurate execution
• Professional timebound commitment yet ownership driven

Are there any areas for improvement or something Matrix Bricks could have done differently?

Absolutely Not

BACKGROUND

Please describe your company and your position there.

Dr L H Hiranandani hospital multi specialty hospital with 248 bed facility to cater the best in class healthcare services. I am General Manager (IT) , managing application and Infrastructure as well as digital initiative for this hospital

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks, and what were your goals?

Dr L H Hiranandani Hospital hires Matrix bricks for development of Website and integration of website with local application for smooth information flow to their patients via online and mobile device.

SOLUTION

How did you select this vendor and what were the deciding factors?

Vendor selection based on understanding of scope , demonstration, track records , technical competency and timely delivery of application

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Complete transformation of online presence starting from UI , UX , design, development and API integration which is on multiple technologies. Technology used :- Laravel, PhP, Javascript, HTML, CSS , MySql, JSon API, REST API

How many people from the vendor's team worked with you, and what were their positions?

Resources :5 Project Manager, UI/UX designer , Sr & Jr Web developer and tester

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Deliverable as per expectation to end user. We have also received the good feedback from our clients for new UI and UX and performance.

Describe their project management style, including communication tools and timeliness.

Project management was handled nicely and the best time has been given for communication and everything was tracked on project tracking system.

What did you find most impressive or unique about this company?

Understanding the requirement of entire project and having in depth knowledge of different tech stack helped to successfully complete this project.

Are there any areas for improvement or something they could have done differently?

They can improve further on UI/UX capabilities

BACKGROUND

Please describe your company and your position there.

I am the owner of a company that handles dispute resolution services for investors that may have lost money in the stockmarket.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks, and what were your goals?

We needed a brand new website built from the ground up and in a very short time frame. We needed a non-generic looking site which reflected the companies highly professional standards.

SOLUTION

How did you select Matrix Bricks and what were the deciding factors?

Spoke to several companies. Had the owner of Matrix Bricks get on the phone (several times). His honesty, integrity and professionalism impressed me to go with his company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Spoke to the owner, my personal rep, account managers etc. The service from everyone I dealt with was top notch. They understood my requirements clearly and understood the speed at which it needed to be done.

They were constantly in touch with me and advising me on the project as it moved along.

How many people from the vendor's team worked with you, and what were their positions?

About 5. From the owner, sales rep, account manager, development manager etc.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

COMPLETELY satisfied with the professionalism and speed with which Matrix Bricks works. TWO THUMBS UP!

Describe their project management style, including communication tools and timelines.

All standards met with the highest degree of professionalism from the company and personnel.

What did you find most impressive or unique about this company?

Honesty, integrity, professionalism.

Are there any areas for improvement or something they could have done differently?

The exceeded my expectations.

BACKGROUND

Please describe your company and your position there.

I am founder & director of T-traxx Bags. We manufacture & distribute Bag-packs, Handbags & other travel accessories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks, and what were your goals?

To Develop 2 websites for two of my brands & one B2B portal to be used by us & our existing clients.

SOLUTION

How did you select Matrix Bricks and what were the deciding factors?

Matrix Bricks did an excellent job in designing & developing our websites & portal in no time with great functionality.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

all of the three projects were developed on PHP Laravel. The websites are to be looked at by the consumer in order to check the quality of product that we design & manufacture. The portal was developed with the functionality to add, edit & delete the products in order to customise the products that we want our buyers to see.

How many people from the vendor's team worked with you, and what were their positions?

Mr. Mehul B. has assigned a team of highly skilled professionals that include 1 Project Manager, 2 Back-end developers, 1 Front-end developer & 1 content writer to write the content for our websites.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The projects were delivered right on time with great functionality with minimum to no rectifications in the projects.

Describe their project management style, including communication tools and timelines.

The projects were greatly juggled on the priority basis. The project manager was always available in order to hear our views & updates on the requirement. It really felt like "Service is a Royalty".

What did you find most impressive or unique about this company?

They understood our requirement well, and they seamlessly designed & developed our projects with great look & feel.

Are there any areas for improvement or something they could have done differently?

Not to my knowledge.

BACKGROUND

Please describe your company and your position there.

Unusual Escape deals in premium experiential tours. I am owner and founder of this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks?

For website development, creating newsletters, promotional e-commerce images, Social media marketing, SEO management, blog designing and promotions.

What were your goals for this project?

To promote the brand through various e-commerce & social media platforms.

SOLUTION

How did you select Matrix Bricks?

Through on-line search and after few rounds of meetings, I was quite impressed with the director's knowledge, vision and in depth consultation coupled with understanding of my requirements and help me with IT solution related to my budgets.

Describe the scope of their work in detail.

For website development, creating newsletters, promotional e-commerce images, Social media marketing, SEO management, blog designing, IT consulting, server management.

What was the team composition?

Designer, SEO Manager, SMM Manager, Project Manager besides Director being in personal touch over major decisions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Many of my clients and suppliers really appreciate the design and uniqueness of the website created by Matrix Bricks, also with all the SMM & other promotional support, we have been able to promote our selves in a more elaborate way.

How effective was the workflow between your team and theirs?

I felt it was quite effective, efficient and main highlight was quick response. Even when things were going otherwise, director and his team were supportive to give timely solutions. Overall project deliverables were on time.

What did you find most impressive about this company?

The best part of their services is the personal touch, quick response, and flexibility to the client's budget.

Are there any areas for improvement?

There is always a scope of improvement and where ever I feel the same, I always communicate to the director and his team, it is taken positively by them.

BACKGROUND

Please describe your company and your position there.

I am CEO / Founder of HexMesh Technologies Pvt Ltd. We are Technology Company in the IT Infra Domain. We offer Design to Built Services including Key Products for Data Centers from Micro to Hyperscale. We also offer Business Continuity Solutions built in to DR as a complete service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks?

Being a new brand name in the market, we were looking at options to reach massive market in India's Geographic Size. Our internal resources are confined to core technology and back office support in a typical Start-Up scenario. We wanted to reach out to the much diversified customer base and market in various regions cost effectively. Matrix Bricks came up with innovative ideas matching our stride!

What were your goals for this project?

We wanted to get certain level of visibility in the market place along with correlation to our technology experience of entire team. Our approach to the solution handling is innovative and to match that we wanted to adopt methodology to reach out and convey the right perspective in the market place.

SOLUTION

How did you select Matrix Bricks?

Initial briefing was a bit painful! Matrix Bricks had too many questions and it took us sometime to realise this pain to be a much essential element. Further brain storming sessions with MB team gave us the confidence we needed to move forward.

Describe the project in detail.

It all started with basic design of our website along with appropriate graphical and content management. Aligning the website experience with our outlook and philosophy. Social Media presence initiatives and actions with content management were designed. Linkages with our partner websites and their SM Initiatives were planned and implemented. This is an ongoing dynamic process ever since.

What was the team composition?

Initial discussions were with the team of 3 people who could share with our team their expertise on the subject matter. Once awarded the assignment, Project Manager used to be front ending the complete activities as SPOC. Going forward we came to know the back end team of developers and creative content creators. In all - we found the complete expertise needed within the team assigned with our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within couple of weeks - we could see web traffic and even wen enquiries from the website. SM initiatives were also catching attention of certain pertinent target audience.

How effective was the workflow between your team and theirs?

I would say - we had possibly most effective workflow between the teams.

What did you find most impressive about this company?

• Creativity
• Flexibility
• Accommodative Approach
• Domain Knowledge in their sphere of activities.

Are there any areas for improvement?

At times - they may give you a feel of something being "accepted" due to multiple iterations with the team. These are the times, the team should stand out and strongly convey their point of view appropriately as customer like us - may not have enough exposure and / or knowledge on the matter. (We did realise couple of such decisions and were just in time - to reverse it too!)

BACKGROUND

Introduce your business and what you do there.

I handle web marketing for a real estate company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Matrix Bricks?

We needed help with digital marketing.

SOLUTION

What was the scope of their involvement?

Matrix Bricks is helping us with Google Ads, SEO, and Instagram and Facebook marketing.

What is the team composition?

I’m working with their principal and one other team member assigned to me.

How did you come to work with Matrix Bricks?

They contacted us with a proposal. They had good references, and they understood what we wanted from them.

How much have you invested with them?

We’re spending $5,000–$6,000 per month.

What is the status of this engagement?

We started working with Matrix Bricks in 2015, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We wouldn’t have continued working with them if we weren’t happy with the results. Matrix Bricks has done good work for our business.

How did Matrix Bricks perform from a project management standpoint?

They give us regular updates on what they’re doing, and they’re managing the project well. The communication is timely and proper. Google SEO changes every three months, and they keep up to date with it.

What did you find most impressive about them?

We’re fully satisfied with their work.

Are there any areas they could improve?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Rolling Wheels, an auto detailing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Matrix Bricks?

We needed a digital marketing campaign.

SOLUTION

What was the scope of their involvement?

I have Facebook, Instagram, and Google accounts. They made ads and posts for me and managed my pages.

What is the team composition?

I worked with three people.

How much have you invested with them?

We paid 100-300 rupees (approximately $1.35–$4.05 USD) per post in a day depending on the post. For ads, we’d spend more.

What is the status of this engagement?

We worked together from January–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I got leads through the posts and ads they made. It’s been very helpful for me to attract customers for my car detailing business. I’ve gotten really good responses from customers. They were very interactive and came up with a lot of ideas which helped me to increase my sales. They helped increase my visibility. I plan to use their service again.

They’re not a normal digital marketing company. They’re pretty interactive and helpful. They don’t waste people’s money.

How did Matrix Bricks perform from a project management standpoint?

We communicated via WhatsApp. They used to help me select the post. If I didn’t like it, they’d change it for me. It was very interactive.

What did you find most impressive about them?

They were very helpful beyond just digital marketing. They’d explain how the page needs to be maintained and how their work will increase visibility. They explained things properly and never did anything with my consent. They handled my Facebook and Instagram pages very well.

Are there any areas they could improve?

I’m totally happy with their services.

BACKGROUND

Introduce your business and what you do there.

We import ball bearings from China to India. The company was started by my father, and I’ve been running it for the past 10–20 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Matrix Bricks?

We were looking to make our services visible online and we’d had some bad experiences with other developers in the past.

SOLUTION

What was the scope of their involvement?

Matrix Bricks designed and developed our website. They gave us a lot of input on how to make the platform more structured and customer-friendly. They also helped us with Google SEO and link building.

They first studied our business and the results we were looking for. Once they understood those parameters, like making orders with the click of a button, they gave us a brief scope of the website.

What is the team composition?

Two people from Matrix Bricks worked on our website.

How did you come to work with Matrix Bricks?

They were referred to us by a friend. We hired them because they understood what our website should look like and what kinds of customers we were targeting. 

How much have you invested with them?

We spent around $3,000.

What is the status of this engagement?

We worked with Matrix Bricks between August 2018–March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

More people got to know about our business, we’ve attracted more customers, and people can make orders easily through the site.

How did Matrix Bricks perform from a project management standpoint?

We wanted the site to be ready by September 2018, but we had some difficulties on our side. Luckily, Matrix Bricks was there for us. 

What did you find most impressive about them?

They understood what we wanted, and they gave us multiple options on how the website could look.

Are there any areas they could improve?

No, there's nothing to improve.

Do you have any advice for future clients of theirs?

They’re short-staffed right now, because of the pandemic, but I believe they’re adjusting well. Clients should keep that in mind when setting deadlines.

BACKGROUND

Please describe your company and your position there.

Company name is Rollingwheels We are into the business car detailing at doorstep. I am the founder of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks?

For managing digital marketing of my company. Managing social media accounts.

What were your goals for this project?

To get maximum visibility and generate leads through digital marketing.

SOLUTION

How did you select Matrix Bricks?

One of my friend a friend.

Describe the scope of their work in detail.

Digital marketing for Rollingwheels. Managing facebook account, instagram account and google page account. Designing posts for my page, with our work pictures. Designing adds and campaigns on facebook and instagram where we got good clients. They helped us increase our sales through digital channels.

What was the team composition?

They had assigned team of three for my digital marketing campaign.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The digital posts that they made was very effective and it helped us to get good amount of interested clients. Which helped us increase our sales. The digital campaign helped us to get quality leads which converted into sales.

How effective was the workflow between your team and theirs?

They were very helpful. Understood our working, and they made posts with our work pictures, which were quite effective and attractive.

What did you find most impressive about this company?

The team is very helpful and were always there ready to help whenever u need them. They will explain everything in detail and then work on it together. They the team of mtrix bricks is very creative. They are full of ideas.

Are there any areas for improvement?

They had given me a very good service, and I am very happy with the results.