Marketplace Valet

BACKGROUND

Please describe your company and position.

I am the CEO of Guardian Baseball

Describe what your company does in a single sentence.

Guardian Baseball designs premium, affordable baseball gear trusted by professionals and youth players alike, combining innovation, quality, and community impact to elevate every athlete’s game.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Marketplace Valet to accomplish?

• Preparing Product for Shipment to Walmart through EDI

SOLUTION

How did you find Marketplace Valet?

Referral

Why did you select Marketplace Valet over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Marketplace Valet were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Marketplace Valet has been an invaluable partner to Guardian Baseball, seamlessly managing the complex logistics of preparing and distributing our products to Walmart retail stores across the country. Their expertise in receiving containers, breaking down loads, and utilizing EDI to ensure flawless shipments to Walmart distribution centers has been critical to our success. With their reliable and efficient support, Marketplace Valet has become an integral part of our supply chain, enabling us to deliver our premium baseball gear to athletes nationwide with confidence and precision. We couldn’t ask for a better partner in our mission to elevate the game for players everywhere!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Marketplace Valet's partnership has delivered outstanding, measurable outcomes for Guardian Baseball, including:

On-Time Delivery Rate: Achieved a 99%+ on-time delivery rate to Walmart distribution centers, ensuring seamless restocking across the country.
Operational Efficiency: Streamlined container breakdown and processing, reducing turnaround times by 30% compared to previous processes.
Error Reduction: Leveraged EDI expertise to minimize shipment errors, maintaining an error rate below 1%, far exceeding industry standards.
Scalability: Enabled us to scale operations efficiently during peak seasons, processing increased volumes without delays or disruptions.
Customer Satisfaction: Supported our ability to meet Walmart’s strict compliance requirements, strengthening our retail partnerships and enhancing customer trust.
These results underscore the vital role Marketplace Valet plays in helping Guardian Baseball deliver on our commitment to excellence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Describe their project management.
Marketplace Valet's project management has been exceptional. Their team is organized, proactive, and detail-oriented, ensuring every aspect of our logistics runs smoothly. From receiving containers to coordinating shipments, they consistently demonstrate a thorough understanding of our operational needs and execute with precision.

Did they deliver items on time?
Absolutely. Marketplace Valet has maintained a stellar on-time delivery rate, ensuring our products reach Walmart distribution centers promptly and without delays. Their reliability in meeting deadlines has been a cornerstone of our partnership and a key factor in our success.

How did they respond to your needs?
Marketplace Valet has always been incredibly responsive and adaptable. Whether it’s addressing last-minute adjustments, resolving unexpected challenges, or accommodating increased volumes during peak seasons, their team goes above and beyond to meet our needs. Their commitment to customer service and effective communication ensures we feel supported every step of the way.

What was your primary form of communication with Marketplace Valet?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people they hire, retain and train.  Its a culture of success.  

Are there any areas for improvement or something Marketplace Valet could have done differently?

None right now