Mark Digital

BACKGROUND

Please describe your company and position.

I am the Recruitment Consultant of a recruitment company.

Describe what your company does in a single sentence.

We're a mid-sized recruitment and staffing agency in the U.S. We focus on connecting top talent with employers across multiple industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mark Digital to accomplish?

• We hired MarkDigital to help us streamline our recruitment pipeline by automating the candidate sourcing and screening process. Our main objectives were to reduce the time recruiters spent reviewing unqualified applications, improve the accuracy of candidate shortlisting, and accelerate the overall time

SOLUTION

How did you find Mark Digital?

• Online Search
• Referral
• Clutch Site

Why did you select Mark Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Mark Digital were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MarkDigital designed and implemented an AI-powered candidate sourcing engine integrated with our applicant tracking system. Their work covered workflow analysis, AI model training, software development, and UX design. The system automatically analyzes résumés and profiles to rank top candidates and streamline screening. Key deliverables included the sourcing engine, recruiter dashboard, ATS integration module, and post-launch support. They also trained our team and refined the model based on real recruitment data to ensure accuracy and efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI sourcing engine cut manual résumé screening time by over 60% and improved our candidate-to-interview rate by 35%. Overall time-to-fill dropped by nearly two weeks, and recruiter productivity rose significantly. The system consistently surfaced high-quality candidates, allowing our team to focus on engagement rather than admin work a clear success in efficiency and hiring quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MarkDigital managed the project efficiently, maintaining clear communication through weekly updates and progress calls. All milestones were delivered on schedule. They were highly responsive to feedback, quickly addressing change requests and ensuring the system met our functional and performance expectations.

What was your primary form of communication with Mark Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

MarkDigital delivered every milestone on time, maintained clear communication, and responded promptly to our needs, ensuring a smooth and efficient project experience.

Are there any areas for improvement or something Mark Digital could have done differently?

MarkDigital exceeded expectations overall, though adding more advanced analytics and customization options in future updates would make the platform even stronger.

BACKGROUND

Please describe your company and position.

I am the CEO of VALMAX

Describe what your company does in a single sentence.

We are design and development agency. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mark Digital to accomplish?

• Expand development capacity through external team augmentation
• Accelerate Product Delivery
• Access Specialized Expertise (PHP, Node, JS, React)

SOLUTION

How did you find Mark Digital?

Referral

Why did you select Mark Digital over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Mark Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The augmented team operated as a seamless extension of our internal development unit, actively contributing across both frontend and backend domains. Their responsibilities spanned a wide range of activities, including developing new features, fixing bugs, writing and maintaining automated tests, and participating in code reviews to uphold high-quality standards. Beyond execution, they took initiative in refining technical architecture, optimizing performance, and suggesting improvements to our CI/CD pipelines and tooling.

From a product perspective, the team collaborated closely with our product managers and designers, providing valuable input during sprint planning, grooming sessions, and user story refinement. They helped translate business requirements into scalable technical solutions, contributed to improving UX flows, and ensured alignment between the product vision and technical implementation.

The team integrated into our agile development cycle, using our existing toolset (Jira, GitHub, Slack, etc.), attending daily standups, and participating in retrospectives. Their proactive communication, ownership mentality, and ability to work independently made them a true partner in delivering value quickly and reliably.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Success was reflected in a noticeable acceleration of our development pace, including a 20% reduction in cycle time and consistently meeting sprint goals. The team delivered high-quality code with minimal rework, contributing to a decrease in QA-reported bugs by 30%. Their seamless integration into daily workflows and proactive collaboration helped increase overall team velocity and maintain predictable delivery timelines.

In addition to technical execution, the augmented team also played a role in improving sprint planning efficiency, reducing carryover tasks, and supporting faster time-to-market for new features. Their contributions directly supported key KPIs such as feature delivery throughput, deployment frequency, and technical debt reduction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized and responsive, with clear communication and regular progress updates throughout the engagement. They consistently delivered tasks on time, adapted quickly to changing priorities, and were proactive in addressing our needs and feedback.

What was your primary form of communication with Mark Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the team’s deep immersion into our domain — they quickly grasped the nuances of our product and industry, which made collaboration exceptionally smooth and productive. They were available around the clock, consistently provided clear progress updates, and demonstrated a high level of professionalism by proactively suggesting technical and product improvements that helped optimize our workflows and overall delivery process.

Are there any areas for improvement or something Mark Digital could have done differently?

At this stage, we’re fully satisfied with the collaboration. We’re currently planning a few additional projects and looking forward to continuing to scale our development efforts by extending our team through their augmented capacity.

BACKGROUND

Please describe your company and position.

I am an executive at Leetio

Describe what your company does in a single sentence.

Software development agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mark Digital to accomplish?

• Extended team to support in-house developers
• Speed up delivery for ongoing project

SOLUTION

How did you find Mark Digital?

Referral

Why did you select Mark Digital over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mark Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Mark Digital as an extended development team to support our in-house engineers on a large-scale software project. Their responsibilities included backend development, frontend UI implementation, API integration, and ongoing feature enhancements. The collaboration was structured around Agile sprints, ensuring a seamless workflow between our internal and external teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the extended team from Mark Difital, we saw an increase in sprint velocity, allowing us to ship features ahead of schedule.

Thanks to their optimizations, we improved system performance

Within 2 weeks, the extended team fully adapted to our workflows, participating in daily standups, following coding standards, and delivering work with minimal oversight.

Over the course of the project, they successfully developed and delivered major features, including API integrations for key user journeys

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach was well structured and efficient. They followed an Agile methodology, ensuring regular planning sessions, daily stand-ups, and retrospective meetings. This level of organization allowed for seamless collaboration between their team and ours, keeping everyone aligned on priorities and progress.

What was your primary form of communication with Mark Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set the team apart from other companies was their seamless integration into our team and proactive approach to problem-solving.

Are there any areas for improvement or something Mark Digital could have done differently?

Only minor things come to mind that did not significantly impact the project’s success. Mark Digital remains an exceptional partner, and we appreciate their dedication, adaptability, and high-quality work. We look forward to continued collaboration 

BACKGROUND

Please describe your company and position.

I am the CEO of a predictive analytics platform.

Describe what your company does in a single sentence.

my company is a predictive analytics platform that enables businesses to anticipate demand trends and optimize procurement decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mark Digital to accomplish?

We hired Mark Digital to build an AI platform for accurate 12-month business and cost forecasting.

SOLUTION

How did you find Mark Digital?

• Online Search
• Clutch Site

Why did you select Mark Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Mark Digital were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mark Digital developed a predictive analytics system that integrated our data sources and delivered dashboards for 12-month forecasts of revenue, demand, and costs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform improved our forecasting accuracy, reduced planning time, and enabled more data-driven budgeting and procurement decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and transparent, with regular updates throughout the process. They delivered all milestones on time and were highly responsive to our feedback and evolving needs.

What was your primary form of communication with Mark Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Technical expertise and proactive communication.

Are there any areas for improvement or something Mark Digital could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the CEO of Revolut (London fintech)

Describe what your company does in a single sentence.

A fintech company leveraging advanced technology to deliver seamless digital banking, payments, and financial management solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mark Digital to accomplish?

We hired Mark Digital to develop an AI-powered predictive analytics platform that could forecast key business metrics such as revenue, churn, inventory needs, and HR capacity to improve decision-making and long-term planning.

SOLUTION

How did you find Mark Digital?

• Online Search
• Referral
• Clutch Site

Why did you select Mark Digital over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Mark Digital were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved building an AI-powered predictive intelligence platform that analyzes historical sales, operational, and external market data to forecast critical business metrics. Mark Digital handled the full development process, including data architecture design, model training, and dashboard creation for real-time insights. 
Key deliverables included the predictive analytics engine, automated data pipelines, and a user-friendly interface for visualizing forecasts across revenue, churn, inventory, and HR capacity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform significantly improved our forecasting accuracy and operational efficiency. We achieved more precise revenue and churn predictions, reduced manual reporting time by over 40%, and enhanced resource planning across departments. The AI-driven insights allowed us to make faster, data-backed decisions, ultimately improving overall business performance and strategic forecasting confidence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team maintained clear communication, delivered on schedule, and demonstrated great flexibility in addressing our evolving needs.

What was your primary form of communication with Mark Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to combine deep AI expertise with a clear understanding of business goals, delivering solutions that were both technically advanced and strategically impactful.

Are there any areas for improvement or something Mark Digital could have done differently?

The experience was very positive overall, though clearer progress updates would have been helpful  and they’re already taking steps to enhance that aspect.

BACKGROUND

Please describe your company and position.

I am the CEO & President

Describe what your company does in a single sentence.

We design and manufactures custom sails and marine canvas products for cruising, racing, and multihull boats worldwide. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mark Digital to accomplish?

• Modernizing our highly customized, hands-on sales procedure was our main objective. For our custom sails, we had to switch from emailing Excel quotes and PDF sketches to a dynamic, integrated system. Without sacrificing the individualized touch our clients want, the goal was to develop a digital experience that could precisely capture a sailor's specific needs—from boat size to racing preferences and convert them into an understandable, visual design and quote.

SOLUTION

How did you find Mark Digital?

Online Search

Why did you select Mark Digital over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Mark Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mark Digital was hired to design and build a custom web application from the ground up. The scope included a client-facing portal for submitting requests and reviewing designs, and an internal admin dashboard for our sail designers. Key deliverables were an interactive sail configurator tool, a secure client portal for project collaboration, a real-time quoting engine integrated with our inventory, and a streamlined order management system to replace our manual tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The true test came with a complex request for a custom racing genoa from a repeat client in Monaco. Using the new portal, the client input all his measurements and requirements. The system generated an initial visual draft and quote in minutes. What used to take three days of back-and-forth emails was resolved in a single afternoon. The client signed off immediately, noting it was the easiest custom order he had ever placed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed their projects in a transparent and flexible manner.  They made use of a shared dashboard that allowed us to view progress in real time.  They didn't object when we discovered in the middle of the project that the system needed to interface with a certain, outdated CAD program that our designers use.  After learning the API and setting up a call with the CAD software's support staff, their lead developer was able to create a functional integration prototype in under two weeks.

What was your primary form of communication with Mark Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to learning our craft was what impressed me the most.  Their UX designer spent a day in our loft drawing and questioning our master sailmakers before they wrote a single line of code.  As a result, they suggested the "Design Snapshot" function, which is a watermarked, automatically created preview image of the sail design.  This one feature, which resulted from that on-site visit, has significantly decreased misconceptions and been quite helpful for client approvals.

Are there any areas for improvement or something Mark Digital could have done differently?

In the beginning, we occasionally couldn't understand the technical jargon used in our weekly syncs.  Rather than APIs and endpoints, our team specializes in Dacron and Kevlar.  They easily transitioned to using more visual aids and layman's words after we requested it.  My single recommendation for an otherwise perfect collaboration would be to start using this client-friendly communication approach at the very first meeting.

BACKGROUND

Please describe your company and position.

I am the CIO of National Trench Safety

Describe what your company does in a single sentence.

National Trench Safety LLC, a specialty rental company in the construction industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mark Digital to accomplish?

• We needed help with building our customer portal.

SOLUTION

How did you find Mark Digital?

• Referral
• Clutch Site

Why did you select Mark Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Mark Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked together with Mark Digital to build a customer portal. They led the entire process, handling the development, design, and deployment of the platform. This also included wireframing. Their team used Angular for the frontend and built a serverless backend using AWS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The portal they’ve created has an intuitive design, so we’ve been able to roll it out to many customers without having to teach them on how to use it. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They’ve done an excellent job in this regard. 

What was your primary form of communication with Mark Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of their work was excellent. We’ve really enjoyed every aspect of our collaboration; they’re really good people and good at what they do.

Are there any areas for improvement or something Mark Digital could have done differently?

I can’t think of anything 

BACKGROUND

Please describe your company and position.

I am the CTO of Obligate

Describe what your company does in a single sentence.

I’m the CTO of Obligate, an on-chain bonds company. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mark Digital to accomplish?

• custom software development

SOLUTION

How did you find Mark Digital?

• Online Search
• Clutch Site

Why did you select Mark Digital over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Mark Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mark Digital has been providing custom development services for us,. To jumpstart this process, we’ve had initial calls to describe the project and our requirements so they can look for resources that fit our wants.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mark digital has great expertise in development, and the products they’ve built for us are very easy to scale or down. Their work has been absolutely instrumental in our software development capacities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mark digital has assigned us a free project managers in case we have questions or need to arrange anything; we talk to them, and they coordinates stuff within their team

What was your primary form of communication with Mark Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The project managers are very attentive, and few things go past them. Overall, we’re very happy with the Mark Digital team

Are there any areas for improvement or something Mark Digital could have done differently?

I have nothing but great respect for them and their flawless work.