Manorama Web Solutions Private Limited

BACKGROUND

Please describe your company and your position there.

Am the founder of Samton Safaris, a travel company based in Narobi Kenya.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Manorama Web Solutions Private Limited?

In this tourism industry, a website is a key way of marketing which my company didn't have so i had to reach out to manorama to design one.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched for several web designers and landed at manorama from their great recommendations.

Describe the project in detail and walk through the stages of the project.

It started with a brief introduction to help me understand what would be best for me before starting the design. Sasmita took me through the whole process to make sure i got every information that would be on the website.

How many resources from the vendor's team worked with you, and what were their positions?

Five people were involved in making sure the website was delivered as expected.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As the website is still new, we're yet to confirm the outcome as of now.

How effective was the workflow between your team and theirs?

The communication was simple day in day out but Sasmita played the biggest role and easy to reach.

What did you find most impressive or unique about this company?

Communication and the fact that they explain everything first before starting the job.

Are there any areas for improvement or something they could have done differently?

At the moment everything is perfect.

BACKGROUND

Please describe your company and position.

I am the Senior Consultant of Moran Discoveries & Tours

Describe what your company does in a single sentence.

Moran Discoveries & Tours is a premier travel company offering expertly curated safari and travel experiences across Kenya and Tanzania.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Manorama Web Solutions Private Limited to accomplish?

• For the website designing

SOLUTION

How did you find Manorama Web Solutions Private Limited?

Online Search

Why did you select Manorama Web Solutions Private Limited over others?

High ratings

How many teammates from Manorama Web Solutions Private Limited were assigned to this project?

20-25

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Manorama Web Solutions Pvt. Ltd. to design and develop a professional website for our safari travel company. The scope of work included creating a modern, user-friendly interface, integrating booking functionalities, showcasing our safari packages with high-quality visuals, and ensuring mobile responsiveness across all devices.

The team handled everything from initial concept and UI/UX design to full website development and deployment. They also assisted us with SEO setup and provided training on how to manage the backend. Key deliverables included a fully functional website, a custom-built itinerary form, blog integration, and multilingual support for our East African clientele.

Their ability to understand our vision and translate it into a vibrant, engaging platform made a huge difference in how we present our services online.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the website launch, we’ve seen a significant increase in inquiries and direct bookings, with traffic improving by over 40% in the first three months. Our bounce rate decreased due to better user experience and navigation. Clients have shared positive feedback about the design and ease of use, especially on mobile. The new platform has also improved our search engine visibility, helping us attract more international travelers. Overall, the project has had a clear and measurable impact on our business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Manorama Web Solutions demonstrated excellent project management throughout the entire process. They were highly organized, communicated regularly, and kept us updated on progress at every stage. All deliverables were completed on time and within the agreed timelines, which helped us plan our launch smoothly.

Their team was very responsive — whenever we had questions, updates, or needed small adjustments, they replied quickly and made the changes without delays. Their proactive approach and clear timelines made the whole experience stress-free and professional.

What was your primary form of communication with Manorama Web Solutions Private Limited?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed us most about Manorama Web Solutions was their deep understanding of both design and functionality specific to the travel and safari industry. They didn’t just build a website — they created a platform that tells our brand story, appeals to our audience, and drives results.

Their attention to detail, ability to capture our vision perfectly, and the personalized support they provided truly stood out. It felt like they were just as invested in our success as we were. That level of commitment is rare and highly appreciated.

Are there any areas for improvement or something Manorama Web Solutions Private Limited could have done differently?

Overall, we were very satisfied with the service. 

They were always open to feedback.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Bora Trekking Tours and Safari

Describe what your company does in a single sentence.

Planning Tanzania tours and Safari to epic Tanzania destinations like Kilimanjaro and Serengeti

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Manorama Web Solutions Private Limited to accomplish?

• Create a website that is well advanced
• My business to reach the target market

SOLUTION

How did you find Manorama Web Solutions Private Limited?

Direct email marketing

Why did you select Manorama Web Solutions Private Limited over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Manorama Web Solutions Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently completed web design project with Manorama. I would love to appreciate the whole manorama team for a great effort they put in my project. They have created such a gorgeous website which is very impressive to browse with amazing graphics designs. 
The team was so attentive to each of my preferences for the website, although i know i might be one of their stubborn clients for making them going back and forth in matching each of my preferences.
Special thanks to Miss Gayatri Pal who reached me and convinced me to make a new website with Manorama, due to her detailed clarifications of the website features and based on the reviews of other companies that Manorama have worked with i became convinced to accomplish this great work with Manorama and that is something i will never regret.
I would highly recommend Manorama team to anyone who have any web issues and sales problem in the business, this people are real experts in web solutions and digital marketing. Probably there is another project coming which i will make it happen with Manorama again.
Thanks so much.
Regards,
Frumence Malya

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website looks amazing than before, it's resolution is user friendly 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they adhered to all my preferences and the project was done in time

What was your primary form of communication with Manorama Web Solutions Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

Their teamwork was amazing, and they listened to what their clients wished

Are there any areas for improvement or something Manorama Web Solutions Private Limited could have done differently?

Just to improve on working for the client preferences at least they could make it more in time

BACKGROUND

Please describe your company and position.

I am the Chief Information Officer of White Plains Safaris.
Describe what your company does in a single sentence.

Safari operator for East Africa

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Manorama Web Solutions Private Limited to accomplish?

Redesign our website

SOLUTION

How did you find Manorama Web Solutions Private Limited?

They reached out to us through WhatsApp
Why did you select Manorama Web Solutions Private Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Manorama Web Solutions Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Manorama Web Solutions redesigned our website - www.whiteplainsafaris.com. They increased the number of pages from about 30 to 110 pages. They put the pages in categories. They also provided most of the content. We only came in to edit so that the information provided reflects what is the real situation on the ground. 

Manorama interlinked the website very well, and this has been of great help during marketing. What is impressive is the short duration Manorama took to finish the job. The price was very good considering the amount of work done.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• High ranking in Google 
• Web could easily be viewed on mobile phone

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very cooperative. The suggested amendments were done promptly. The set deadlines were met.

What was your primary form of communication with Manorama Web Solutions Private Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

Accuracy and appealing designs
Are there any areas for improvement or something Manorama Web Solutions Private Limited could have done differently?

The team designing the itineraries should visit the parks mentioned in the itineraries to have a better understanding.

BACKGROUND

Please describe your company and position.

I am the Markerting Director of Dove Adventure Tanzania

Describe what your company does in a single sentence.

We arrange Safari and Holiday Packages throughout Tanzania

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Manorama Web Solutions Private Limited to accomplish?

• 1. To create an appealing and user-friendly website that effectively captures attention.
• 2. We seek assistance in implementing our existing ideas and leveraging your expertise to provide valuable suggestions.

SOLUTION

How did you find Manorama Web Solutions Private Limited?

From there website

Why did you select Manorama Web Solutions Private Limited over others?

Because they understand safari and tour business like no one.

How many teammates from Manorama Web Solutions Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the work involves outlining the specific details and content you'd like to include on the website, including comprehensive write-ups. The team will then utilize this information to tailor the website. 

Following this, a collaborative review process will be undertaken, making any necessary adjustments until both parties are content with the final project. The result is a world-class website crafted by their expert team, showcasing their exceptional project management skills. They truly stand out as a top-notch company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They created a world class website which is perfectly fit with our services

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were prompt at addressing inquiries and implementing the necessary corrections.

What was your primary form of communication with Manorama Web Solutions Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

they understand safari and tour business like a tour operator customers satisfaction is main priorate for them

Are there any areas for improvement or something Manorama Web Solutions Private Limited could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Managing Director of EURAY ESCAPADES LIMITED

Describe what your company does in a single sentence.

We curate travel and holiday packages to give our clients a memorable experience..

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Manorama Web Solutions Private Limited to accomplish?

• To come up with a good and simple website that is eye catchy.
• Help put the ideas we had in place as well as use their experience to advise us.

SOLUTION

How did you find Manorama Web Solutions Private Limited?

• Referral

Why did you select Manorama Web Solutions Private Limited over others?

• Referred to me

What was the size of Manorama Web Solutions Private Limited’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the work entailed coming up with details of what you would like incorporated into the website, i.e., thorough write up. Then the team would go through it and use the information to customize the website including the landing pages. Thereafter we went through the project and did a few corrections here and there until both parties were satisfied with the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A very beautiful website that showcases our services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did. They were swift in responding to questions and working on corrections.

What was your primary form of communication with Manorama Web Solutions Private Limited?

• Virtual Meeting

What did you find most impressive or unique about this company?

Their knowledge in web design. This was my third time redoing the website. The other two previous designers did substandard work,

Are there any areas for improvement or something Manorama Web Solutions Private Limited could have done differently?

In future, they should become abit flexible when it comes to helping clients with ideas and content, at least based on their experience. I found out that coming up with the details is abit hectic and can be overwhelming for someone who is doing a website for the first time and without prior experience and knowledge.

BACKGROUND

Please describe your company and your position there.

I am the owner of Safari World Tours.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Manorama Web Solutions Private Limited, and what were your goals?

They did onpage and off page seo

SOLUTION

How did you select this vendor and what were the deciding factors?

Manorama was introduced by a friend of mine which have a similar business like mine and he sure convinced me to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Onpage SEO Offpage SEO Content Creation Paid Ads Social media marketing

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 key managers each for their own department and you could see the tasks just working together

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have been working with Manorama on my other projects as well but the work that standout for me was my Safari Tour Company. They took my business from scratch, implemented new structures and pages. Did Onpage SEO and Off page which really ranked my business better then where it was. Then we moved on to paid ads which just took my review higher. Would surely recommend anyone to trust this company with your Tour business.

How effective was the workflow between your team and theirs?

The work flow was made easy by the communication between their team and me. All task or implementations was first forwarded to me for approval.

What did you find most impressive or unique about this company?

Their work ethic and dedication to satisfying our needs stood out.

Are there any areas for improvement or something they could have done differently?

The cost is abit high but am sure there can be a way in which they can give discounts or make it affortable for us Africans as we need to work hard to get results. But I am sure their work and cost surely match.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an adventure company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Manorama Web Solutions Private Limited?

They helped me with web design.

SOLUTION

What was the scope of their involvement?

They started from scratch and worked with HTML. We shared ideas, and then they started doing our design and content.

What is the team composition?

I mostly work with the designer.

How did you come to work with Manorama Web Solutions Private Limited?

They reached out to me and left a good comment, and I knew they had good design skills. A few years ago, my partner was doing research and found them as well.

How much have you invested with them?

We’ve spent around $1,000–$1,500.

What is the status of this engagement?

We’ve been working together since January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The site is looking very professional. We have enough information on the site and have received a lot of clients that we won’t do a lot of marketing. We do like social media marketing and are going to do it with them.

How did Manorama Web Solutions Private Limited perform from a project management standpoint?

It’s easy to communicate directly with them; they’ll listen and give me advice. They’re good with deadlines and schedules. We typically communicate over email and WhatsApp calls. They always respond on time.

What did you find most impressive about them?

I really like that they have you pay after they finish. They appreciate ideas from our side as well.

Are there any areas they could improve?

I don’t have a comment here, as everything is perfect.

Do you have any advice for potential customers?

Work with them, as they are good at everything: design, advertising, and marketing.

BACKGROUND

Introduce your business and what you do there.

I’m the IT & Web Marketing Manager for Falcon Safari, an animal safari.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Manorama Web Solutions Private Limited?

We were looking to improve our online presence, so we needed someone to provide us with web development and digital marketing solutions.

SOLUTION

What was the scope of their involvement?

Our engagement with Manorama Web Solutions started with a web development and design project. We’ve since been focusing on the development and implementation of digital ads on Google and our social media accounts.

Moreover, they've broadened their extensive service by maintaining our relationships with our existing customers through email marketing.

What is the team composition?

Our main points of contact are a Google Ads manager, SEO manager, and digital marketing specialist.

How did you come to work with Manorama Web Solutions Private Limited?

We came across Manorama Web Solutions while researching digital marketing experts online.

How much have you invested with them?

So far, we’ve invested under $50,000.

What is the status of this engagement?

Our ongoing partnership started in June 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a growth in engagement and traffic on our website since partnering with Manorama Web Solutions.

How did Manorama Web Solutions Private Limited perform from a project management standpoint?

They’re very communicative and responsive from a project management perspective.

What did you find most impressive about them?

We’re impressed with their thorough and proactive approach to the project. 

Are there any areas they could improve?

Our partnership has been successful so I don’t have any constructive feedback at the moment.

Do you have any advice for potential customers?

To get the most out of your engagement with Manorama Web Solutions, I recommend you provide them with detailed information in order for them to accomplish their tasks.

BACKGROUND

Please describe your company and your position there.

I’m a founder of Kilimanjaro Dreams based in Tanzania, we are tour company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Manorama Web Solutions Private Limited?

We have done our agency web site form local as we are into Tanzania safari industry so we wanted a world-class website what can appeal to our client all over the world that's what we find from Manorama as the only company who can do a world-class website for your safari business So we have hired them and they produce a masterpiece of art on our website

SOLUTION

How did you select this vendor and what were the deciding factors?

We select them because they are a well-known company in our country even the team came here every year to meet the clients to check the ground and solve the problem of their every client and it's the only company so we selected

Describe the project in detail and walk through the stages of the project.

They share a proposal They brifed it on zoom even the director of the company Mr chin is there who got amazing knowledge about website and marketing Then a dedicated team working for our project as the best thing 24h available online Very swift project for us

How many resources from the vendor's team worked with you, and what were their positions?

1 we have 3 people One manager One devloper One dedicated content copy writer And the owner himself involved as well in the group

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We can't be happier as this is our dreams project as our name Kilimanjaro dreamers and Manorama made it happened we are so happy to have them .very happy and very excited

How effective was the workflow between your team and theirs?

Yes they cover what we demand even more they come up with their ideas on how to bring more value

What did you find most impressive or unique about this company?

They know our industry better than any other company as also they know why someone needed a world-class website when it comes to B2C or B2B sales for any safari company that is their USP

Are there any areas for improvement or something they could have done differently?

Yes if they can learn our local language they will win 100% market share for this industry in our country