Mani Media

BACKGROUND

Please describe your company and position.

I am the Director of a reputation management and marketing company 

Describe what your company does in a single sentence.

We're a leading SEO + Reputation Management & Digital Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mani Media to accomplish?

• Website Development

SOLUTION

How did you find Mani Media?

Online Search

Why did you select Mani Media over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Mani Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

✅ Fully functional Shopify eCommerce store built from scratch
✅ Custom theme design aligned with brand look and feel
✅ Mobile-responsive store layout optimized for user experience
✅ Product catalog setup with variants, pricing, and collections
✅ Secure checkout with payment & shipping integrations
✅ Essential apps installed (reviews, analytics, marketing, chat, etc.)
✅ Abandoned cart + discount functionality
✅ Speed optimization and quality testing
✅ Post-launch support for revisions and training

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes
Website Launch & Functionality

Successfully launched a fully functioning Shopify store within the agreed timeline
100% completion of test orders, checkout, payment, shipping, and email notifications
User Experience & Performance

Mobile responsiveness improved to 100% compatibility across devices
Page load speed reduced/improved (e.g., from X seconds to X seconds)
Product & Catalog Management

X number of products added with descriptions, images, and variants
Product catalog structured into organized collections for easier navigation
Conversion & Sales Enablement

Abandoned cart recovery activated
Discount, coupon, and offer functionalities added
Secure online payments enabled through Stripe/PayPal/Shopify Payments

Google Analytics, Search Console, and Facebook Pixel integrated to track traffic, conversions, and user behavior
Dashboard enabled for real-time store performance monitoring
Post-Launch Improvements

X number of store issues fixed during QA
Customer journey tested end-to-end, ensuring smooth checkout flow

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very organized and transparent from start to finish. We received regular updates on progress, tasks completed, and upcoming milestones. All development phases — from design and product setup to testing — were delivered within the agreed timeline.

They were highly responsive to our needs, especially when we requested design changes, new features, or product adjustments. Every request was addressed quickly and implemented without delay. Communication was smooth throughout the project, and they were available through calls, email, and chat whenever needed. Overall, the entire process felt well-managed, structured, and professional.

What was your primary form of communication with Mani Media?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their responsiveness and attention to detail. They didn’t just build the site but they understood our business needs and suggested improvements that made the store more user-friendly. Their communication was fast, clear, and professional throughout the project.

Are there any areas for improvement or something Mani Media could have done differently?

I don't think there is any improvement need and they did it a best form and delivered as expected.

BACKGROUND

Please describe your company and position.

I am the owner of Mind Yo Budnizz

Describe what your company does in a single sentence.

Cannabis Dispensary

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mani Media to accomplish?

• integrate website with POS
• SEO help
• build professional website

SOLUTION

How did you find Mani Media?

networking event

Why did you select Mani Media over others?

Good value for cost

How many teammates from Mani Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mani Media contacted us after a networking event to offer their services. They said they could would build us a professional website to allow us to expand our online presence, start SEO, leverge digital advertising and marketing. 
They were to make the website easy to update, integtare software to track performance and integrate our POS with our website for online orders and to allow customers access to live inventory. The website was to be a three page site (home, shop, about us) with the ability for customers to sign-up/subscribe.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did mock-ups to show us the progress and get our feedback. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When the website was launched it was incomplete. There were several spelling mistakes alongside general industry information mistakes (claimed we were a medical dispensary in Ohio when we are a recerational dispensary in Toronto). The subscrition page did not work. The integration was not done (the shop page was blank). The website was to be done in June but wasn't "complete" until July. 
When we tried to get in touch with them to get answers and update we got emails for meetings and no one showed up to the meetings. SEO was never done. There was no software to track performance and the website is not easy to update. I had to fix the spelling and information mistakes myself, which was not easy becasue I had no idea how to use the theme they used (WordPress site). 
I had asked for the cover to bechanged to comething local. They put up a video that slowed down my website - I had to figure out how to remove it along with a bunch of generic pictures that weren't even on my site but were slowing it down in the background. I still have trouble using it an making updates but I am figuring it out myself. 
They did not honor their contract and they did not complete the job. SEO is still not set-up and of the three people on my team (Tom, Tyler, and Steve), no one responds to my emails. I get emails requesting dates and times to set-up a meeting floowed by no confrumation, no meeting link and no phone call. The last was in August, after I had already fixed everything. I have asked for a refund based on my contract becasue to this day they have not completed the contract and NOTHING!

What was your primary form of communication with Mani Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was happy with how they worked with us in the begining. I am very disappointed with how they handled our account when it came time to go live and finalize everything. Sales good, service bad!

Are there any areas for improvement or something Mani Media could have done differently?

Mani Media should have been more responsive when I brought things to their attention. They should respond to emails and attend meetings, especially when they initiate them.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a retail cannabis dispensary serving both medical and recreational users.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mani Media to accomplish for your business?

We needed help optimizing our website's SEO and integrating our POS system for online orders and sales.

SOLUTION

What was the scope of their involvement?

Mani Media has developed our e-commerce website and optimized our SEO and Google listing. The team has integrated our POS system, so any product updates are reflected in real time on the website. Mani Media has also helped set up our delivery options and optimize the SEO for certain products.

What is the team composition?

We've worked with 3–5 teammates from Mani Media.

How did you come to work with Mani Media?

Someone referred Mani Media to us. We chose them because they were cannabis-friendly, and their pricing structure was great.

What is the status of this engagement?

We started working with Mani Media in July 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mani Media has changed our Google listing details and helped us take down reviews that didn't have to do with our service. Our Google Analytics has improved drastically, and our e-commerce website is now set up. We now average 7–10 online orders daily, which never happened before.

How did Mani Media perform from a project management standpoint?

Mani Media delivers on time and has systems in place to ensure we're constantly updated. The team has handled delays with utmost professionalism and has still managed to deliver on time. We communicate through Zoom calls, emails, and phone calls.

What did you find most impressive about them?

Mani Media's communication is great. We've been burned before by other teams, and Mani Media gives us constant weekly updates informing us about the project's status. The team's menu connection and procedure are also very hands-off; Mani Media handles everything from top to bottom. Mani Media has sold us on not worrying about our online presence and focusing on what we need to do.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a legal recreational cannabis dispensary.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mani Media?

Our main goal was to significantly increase our volume of online orders and drive revenue growth. To achieve this, we tasked Mani Media with two key initiatives: first, to enhance our Google visibility to capture more local search traffic, and second, to optimize our website's conversion rate, effectively turning those new clicks into completed sales. Critically, all of this work had to be executed on a platform that was fully compliant with the complex regulations of the cannabis industry, which was a non-negotiable foundation for the entire project.

SOLUTION

What was the scope of their involvement?

Mani Media handled the end-to-end design and development of our new dispensary e-commerce website. The scope was comprehensive and followed a clear project plan.

It began with a discovery and strategy phase, where Mani Media's team met with ours to fully understand our brand identity, vision, and business objectives. Following that, they moved into the UI/UX design phase. The main deliverable here was a set of high-fidelity mock-ups of the website, which were presented to us for feedback and revisions.

Once we gave final approval on the aesthetics, the project entered the development phase. Mani Media built the complete front- and backend of the site, integrating all necessary e-commerce and compliance features. The final deliverable was the fully functional, responsive, and market-ready live website.

On the e-commerce side, the most critical feature was the seamless integration of our point-of-sale (POS) system. Mani Media handled this flawlessly, ensuring our online inventory and sales data synced perfectly without any issues. From a compliance standpoint, they demonstrated deep industry knowledge by proactively implementing all necessary features, including a robust age gate, the prominent display of our license numbers, and all required legal disclaimers to meet state regulations.

What is the team composition?

We worked with five teammates from Mani Media.

How did you come to work with Mani Media?

We found them through a referral. Our decision to partner with Mani Media was driven by three key factors. Firstly, they came with a strong personal recommendation from a trusted colleague, which gave us initial confidence in their capabilities. Secondly, their one-time investment model was a significant advantage for us, offering clarity and predictability over the recurring monthly retainers proposed by other agencies. Finally, their portfolio clearly demonstrated a mastery of not just aesthetic design, but of creating assets that are strategically built to convert visitors into actual sales. We needed a partner who understood that a great look was only valuable if it drove results, and Mani Media proved they understood that from our very first conversation.

What is the status of this engagement?

We worked together from April– July 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a 45% increase in online orders and an 85% increase in Google traffic after 30 days.

How did Mani Media perform from a project management standpoint?

Mani Media delivered on time. Our primary form of communication was email and Zoom meetings.

What did you find most impressive or unique about them?

After addressing the communication issue, Mani Media rectified it and made improvements to ensure my expectations were being met.

Are there any areas they could improve?

No, there was nothing to improve.

BACKGROUND

Please describe your company and position.

I am the project lead of the company.

Describe what your company does in a single sentence.

Medical/Recreational Dispensary 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mani Media to accomplish?
New & Improved Website with an Integrated Online Menu

SOLUTION

How did you find Mani Media?

They called our store 30 times, I should have seen the red flags. 0/10 Do Not Recommend

Why did you select Mani Media over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Mani Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They promised our small company a new, improved website with a functioning integrated online menu. Not only did it take them like 8 months of a long dreadful slow project, they never completed the online menu integration because they ripped off our current POS Company and Mani Media refused to pay their partner fees.
This resulted in our website being completely non-functional. They refuse to fix our website and refuse to give us a refund after preaching about their "unsatisfied money-back guarantee."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tyler Collins & Tom McKinsey CAN NOT BE TRUSTED. THEY ARE LIARS AND SCAM ARTISTS. They also attempted to use our private credentials on another client's website, giving their clients our user/password information. They shared our sensitive information.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very slow. Hardly ever responded to my concerns. Currently blowing us off. 

What was your primary form of communication with Mani Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing was impressive about them.

Are there any areas for improvement or something Mani Media could have done differently?

They're scammers, so don't trust them.

BACKGROUND

Please describe your company and position.

I am an executive at an e-commerce company

Describe what your company does in a single sentence.

Tech Start up with 20 million in funding

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mani Media to accomplish?

• Branding
• Organic Growth
• Scale Up

SOLUTION

How did you find Mani Media?

• Online Search
• Referral

Why did you select Mani Media over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Referred to me
• Company values aligned

What was the size of Mani Media’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mani Media worked with the us to develop a strong brand identity, design and develop a custom website, optimize the website for search engines, create and implement a paid media strategy, and help us scale through lead generation, conversion rate optimization, and marketing automation. The ultimate goal was to help the our company achieve its marketing and business objectives and drive growth.

1. Branding:

Key Deliverables:

• Brand Identity
• Logo Design
• Messaging
• Brand Guidelines

2. Web Development:

Key Deliverables:

• Website Design
• Website Content
• Website Optimization

3. Search Engine Optimization (SEO):

Key Deliverables:

• Keyword Research
• On-Page Optimization
• Off-Page Optimization
• Content Creation
• Analytics and Reporting

4. Paid Media:

Key Deliverables:

• Paid Search Advertising
• Social Media Advertising
• Display Advertising

5. Retargeting and Remarketing Scaling:

Key Deliverables:

• Lead Generation
• Conversion Rate
• Optimization
• Marketing Automation
• Sales Funnel Optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased website traffic
• Improved search engine rankings
• Higher conversion rates
• Increased leads and sales
• Improved brand awareness
• Higher return on investment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes the work was always delivered in timely manner and was provided with project management tool access that let me keep up to date with deliverables in real time. Very happy.

What was your primary form of communication with Mani Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company really cares about the project and do not treat you like any regular customer. Really pay attention and closely listen to every detail about our business and goals we want to achieve. Do not promise anything they cannot deliver but instead always over delivered.

Are there any areas for improvement or something Mani Media could have done differently?

I was very happy with their services.