Mani Media

BACKGROUND

Please describe your company and position.

I am the owner of Mind Yo Budnizz

Describe what your company does in a single sentence.

Cannabis Dispensary

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mani Media to accomplish?

• integrate website with POS
• SEO help
• build professional website

SOLUTION

How did you find Mani Media?

networking event

Why did you select Mani Media over others?

Good value for cost

How many teammates from Mani Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mani Media contacted us after a networking event to offer their services. They said they could would build us a professional website to allow us to expand our online presence, start SEO, leverge digital advertising and marketing. 
They were to make the website easy to update, integtare software to track performance and integrate our POS with our website for online orders and to allow customers access to live inventory. The website was to be a three page site (home, shop, about us) with the ability for customers to sign-up/subscribe.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They did mock-ups to show us the progress and get our feedback. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When the website was launched it was incomplete. There were several spelling mistakes alongside general industry information mistakes (claimed we were a medical dispensary in Ohio when we are a recerational dispensary in Toronto). The subscrition page did not work. The integration was not done (the shop page was blank). The website was to be done in June but wasn't "complete" until July. 
When we tried to get in touch with them to get answers and update we got emails for meetings and no one showed up to the meetings. SEO was never done. There was no software to track performance and the website is not easy to update. I had to fix the spelling and information mistakes myself, which was not easy becasue I had no idea how to use the theme they used (WordPress site). 
I had asked for the cover to bechanged to comething local. They put up a video that slowed down my website - I had to figure out how to remove it along with a bunch of generic pictures that weren't even on my site but were slowing it down in the background. I still have trouble using it an making updates but I am figuring it out myself. 
They did not honor their contract and they did not complete the job. SEO is still not set-up and of the three people on my team (Tom, Tyler, and Steve), no one responds to my emails. I get emails requesting dates and times to set-up a meeting floowed by no confrumation, no meeting link and no phone call. The last was in August, after I had already fixed everything. I have asked for a refund based on my contract becasue to this day they have not completed the contract and NOTHING!

What was your primary form of communication with Mani Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was happy with how they worked with us in the begining. I am very disappointed with how they handled our account when it came time to go live and finalize everything. Sales good, service bad!

Are there any areas for improvement or something Mani Media could have done differently?

Mani Media should have been more responsive when I brought things to their attention. They should respond to emails and attend meetings, especially when they initiate them.

BACKGROUND

Please describe your company and position.

I am the project lead of the company.

Describe what your company does in a single sentence.

Medical/Recreational Dispensary 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mani Media to accomplish?
New & Improved Website with an Integrated Online Menu

SOLUTION

How did you find Mani Media?

They called our store 30 times, I should have seen the red flags. 0/10 Do Not Recommend

Why did you select Mani Media over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Mani Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They promised our small company a new, improved website with a functioning integrated online menu. Not only did it take them like 8 months of a long dreadful slow project, they never completed the online menu integration because they ripped off our current POS Company and Mani Media refused to pay their partner fees.
This resulted in our website being completely non-functional. They refuse to fix our website and refuse to give us a refund after preaching about their "unsatisfied money-back guarantee."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tyler Collins & Tom McKinsey CAN NOT BE TRUSTED. THEY ARE LIARS AND SCAM ARTISTS. They also attempted to use our private credentials on another client's website, giving their clients our user/password information. They shared our sensitive information.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very slow. Hardly ever responded to my concerns. Currently blowing us off. 

What was your primary form of communication with Mani Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing was impressive about them.

Are there any areas for improvement or something Mani Media could have done differently?

They're scammers, so don't trust them.

BACKGROUND

Please describe your company and position.

I am an executive at an e-commerce company

Describe what your company does in a single sentence.

Tech Start up with 20 million in funding

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mani Media to accomplish?

• Branding
• Organic Growth
• Scale Up

SOLUTION

How did you find Mani Media?

• Online Search
• Referral

Why did you select Mani Media over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Referred to me
• Company values aligned

What was the size of Mani Media’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mani Media worked with the us to develop a strong brand identity, design and develop a custom website, optimize the website for search engines, create and implement a paid media strategy, and help us scale through lead generation, conversion rate optimization, and marketing automation. The ultimate goal was to help the our company achieve its marketing and business objectives and drive growth.

1. Branding:

Key Deliverables:

• Brand Identity
• Logo Design
• Messaging
• Brand Guidelines

2. Web Development:

Key Deliverables:

• Website Design
• Website Content
• Website Optimization

3. Search Engine Optimization (SEO):

Key Deliverables:

• Keyword Research
• On-Page Optimization
• Off-Page Optimization
• Content Creation
• Analytics and Reporting

4. Paid Media:

Key Deliverables:

• Paid Search Advertising
• Social Media Advertising
• Display Advertising

5. Retargeting and Remarketing Scaling:

Key Deliverables:

• Lead Generation
• Conversion Rate
• Optimization
• Marketing Automation
• Sales Funnel Optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased website traffic
• Improved search engine rankings
• Higher conversion rates
• Increased leads and sales
• Improved brand awareness
• Higher return on investment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes the work was always delivered in timely manner and was provided with project management tool access that let me keep up to date with deliverables in real time. Very happy.

What was your primary form of communication with Mani Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company really cares about the project and do not treat you like any regular customer. Really pay attention and closely listen to every detail about our business and goals we want to achieve. Do not promise anything they cannot deliver but instead always over delivered.

Are there any areas for improvement or something Mani Media could have done differently?

I was very happy with their services.