Mango Media

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of Chrome Vintage - a premium online vintage store that sells men and womens fashion wear. At Chrome Vintage, we repurpose used clothes and stylise them into fashionable looks for our customer-base across Ireland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mango Media, and what were your goals?

We hired Mango Media to develop a video that will be used for our relaunch this November. As a result of Covid-19, our company ceased trade, but as of November 2021, Chrome Vintage will be relaunching with new items and a new brand look. To assist in this relaunch, we contracted Mango Media to develop a video that would promote our campaign and help reach a greater target audience

SOLUTION

How did you select this vendor and what were the deciding factors?

We came across Mango Media on Clutch, and having seen that the company has worked with big fashion brands such as Gucci, we decided to opt for this agency as we felt that it was best fit for the video we wanted developed.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

From start to finish, the video development process was very simple. I first reached out to Mango Media by leaving my name and email address in their website contact form, and within just a few hours, Sean from Mango Media emailed me. From there, I discussed my video needs over several conference calls with Sean and Robbie until they really understood my needs for this project. On the day of the shoot, everything was very straight-forward.

Sean and Robbie were highly professional, and frequently consulted with me to ensure that my immediate input was factored into the shooting process. This is something that I greatly appreciated, as it created a strong team dynamic between Chrome Vintage and Mango Media. Within days later, Sean and Robbie sent me the first cut of the video, and it looked absolutely great. I advised on several changes, and they had them complete within 24 hours upon request.

Who did you work with and what was the feedback process like?

As mentioned previously, I worked with Sean and Robbie throughout all stages of this video's development. I found both individuals to be highly responsive to my needs, while also being incredibly flexible in facilitating the ins and outs of my content requirements.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Currently, this video has not been officially released, but having shown a number of colleagues, friends, and family members, the response received has been brilliant. I’m extremely excited for our relaunch this November to measure just how successful this video will be from a customer engagement and sales perspective.

Describe their project management style, including communication tools and timeliness.

The project management process was carried out with professionalism and ease. One element that stood out for me in particular was the communication process. Sean and Robbie’s flexibility to liaise via my preferred method of communication - WhatsApp - was highly appreciated, as it enabled prompt responses to any queries, comments, or requests I had, while also creating more of a team dynamic between their business and ours.

What did you find most impressive or unique about this company?

Mango Media’s pricing strategy is what I found to be most impressive. Delivering an exceptional video at an affordable price is something I found to be extremely unique to this agency. Before I decided to work with Mango Media, I received several quotes from other agencies, which were more expensive with a seemingly lesser standard of video production.

However, pricing aside, I would highly recommend Mango Media, purely for their level of professionalism, customer-focus, and above all else, stellar standard of video production.

Are there any areas for improvement or something they could have done differently?

No. Working with Mango Media has been such a pleasure for us.

BACKGROUND

Please describe your company and your position there.

I am the co-owner and co-founder of a Dublin based vintage fashion company. We handpick unique vintage pieces and resell them online and in pop-up markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mango Media?

We engaged Mango Media to film and produce a video that we could send to market and event organizers to persuade them to incorporate Bitta That Vintage in their event.

SOLUTION

How did you selectMango Media and what were the deciding factors?

We found Mango Media on Clutch and by a basic Google search. We chose them due to their overwhelmingly positive reviews on both platforms.

Describe the project in detail and walk through the stages of the project.

Robbie and Sean created a short video that captured the true essence of our brand. They took behind the scenes footage from our photo shoots, one of our pop-up shop events, interviews of myself and my partner and some videos of our models in our clothing. We shot this footage over the duration of three days and we received the final cut two week later.

How many resources from the Mango Media team worked with you, and what were their positions?

We worked closely with the small team of Seán and Robbie, Managing Director and Creative Director (respectively).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video was a crucial element of getting our brand into various markets. It allowed us to show organizers our brand, our style and why they should book us. The video was well received and complimented by many.

How effective was the workflow between your team and theirs?

The communication between ourselves and Mango Media was outstanding. Our schedule was always made clear and every deadline was met, often earlier than expected. Prior to the shoot we worked closely with Seán, he encouraged our questions and input and maintained a great level of enthusiasm throughout the project.

What did you find most impressive or unique about this company?

We were most impressed by Mango Media's drive to understand our brand beyond the video. Their efficiency and creativity on the day of our shoot were exceptional, and the final video was of stellar quality. Robbie's creative eye and attention to detail let us know we were in wonderful hands. The entire experience of working with Mango Media was great beyond our expectations and we look forward to working with the team again.

Are there any areas for improvement or something they could have done differently?

No, I would recommend and encourage any business to use Mango Media for their projects.

BACKGROUND

Please describe your company and your position there.

I'm a teaching assistant at Dublin City University (DCU).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mango Media, and what were your goals?

We wanted to create a video to show incoming students, that would encapsulate the DCU experience. Our goal was to create a video that captured all elements of DCU life; academic, extracurricular, and the vibrant social life.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Mango Media on Clutch, and we were impressed by their professionalism and excitement to work on our project.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We gave Mango Media a brief proposal to which they developed into a cohesive vision that aligned with our project needs. Following several video calls with their team, we agreed on a structure for the video, to which they directed, shot, and edited. Throughout the process, Sean and Robbie added their creative flare which improved and elevated our video.

Who did you work with and what was the feedback process like?

We worked closely with Sean, the Managing Director of Mango Media, who was consistently available and attentive to our needs. Sean kept the project well organised and the schedule on track.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We showed the video to our students, giving them an insight into DCU's energy and ethos. It also encouraged students to get involved in college life by signing up for clubs and societies.

Describe their project management style, including communication tools and timeliness.

Sean and Robbie were highly responsive to our needs. We initially communicated via email, and then through WhatsApp which made communication effortless and instant. Their professional, confident, and relaxed attitude ensured that our project was in safe hands.

What did you find most impressive or unique about this company?

Mango Media's small team allowed our project to move swiftly from a proposal to a finished project, staying focused on our goal throughout. Our communication throughout the project was excellent and no question or request was left unanswered. The shoot day went seamlessly, Robbie and Sean are an excellent team and made our day stress-free. Their creativity and attention to detail proved themselves in the quality of our final video.

Are there any areas for improvement or something they could have done differently?

Our experience with Mango Media exceeded all of our expectations, and we look forward to working with them again for our next project.

BACKGROUND

Introduce your business and what you do there.

I’m one of the co-founders of Output Sports. We’ve created technology to test many different components of fitness and wellbeing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mango Media?

We’ve worked with Mango Media for video production to support the promotion of our products.

SOLUTION

What was the scope of their involvement?

Mango Media has filmed several videos for us. The most recent one was a three-minute video that featured two athletes using our products. They were involved in the planning and production of that video, making sure that the style was specifically tailored to our target audience. They also handled the entire filming and videography, followed by the video editing.

Every video that they’ve created for us represents one of our products. They go through three phases every time: planning, filming, and editing.

What is the team composition?

I’ve worked with Mango Media’s managing and creative directors.

How did you come to work with Mango Media?

We found them through an email list that we had from a government body here in Ireland.

How much have you invested with them?

We’ve spent about $5,000.

What is the status of this engagement?

Our collaboration started in November 2020, and we had two videos out by December 2020. We will continue to work with them for our future video production needs.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Mango Media has been great to work with throughout the whole process. They’re quick and responsive to our needs, and they’ve worked very well during the planning phases, ensuring that we’re able to get the most from every project.

They’ve identified who the end uses are and what appeals to them. They go above and beyond during the filming days, dedicating their effort and energy to filming all the different things that we want to do. It has been a dream.

They’ve also put a lot of time and effort into the editing process, giving us early feedback on the videos and considering our comments to make them better based on said feedback.

How did Mango Media perform from a project management standpoint?

Mango Media’s project management and communication are perfect. They’ve stayed within budget, and they’ve always been very quick to deliver. Furthermore, they're flexible and willing to work with us around our timelines and the availability of our athletes.

We used a tool for our earlier videos, and we’re using it now for the storyboarding process. It works quite well. We communicate over email and phone calls.

What did you find most impressive about them?

Mango Media’s attention to detail is very good, and they give us ample time to understand what we want to get from the video through storyboarding. Their cinematographic skills are impressive as well; they’re able to create aesthetically pleasing videos thanks to their good eye for films. Additionally, they have a very strong work ethic, and they’re willing to work hard to get our videos where we want them to be.

Are there any areas they could improve?

No. They’ve been a dream to work with.

Do you have any advice for potential customers?

Work with Mango Media and listen to their expertise. The value that they’ve added to our project has been amazing. They’ve worked with us to understand our end users and how to appeal to them, coming up with some great suggestions for the videos and implementing them really well. Engage with them and have an open process so that they can help you get the best from your project.

BACKGROUND

Please describe your company and your position there.

I’m the GM of Rotolito Lombarda, a high scale b2b printing company based in Italy. For 40 years we have printed an unlimited range of products in the publishing and commercial sectors; we use the most innovative printing technologies that combined with our experience allow us to offer our customers high-quality printing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mango Media, and what were your goals?

We commissioned Mango Media to do a promotional video of our business to show the technology of our printing process to our present and future clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were contacted by Mango Media at first, and when we saw their portfolio and their pricing we decided to go ahead with them.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The video we were looking for was a presentation video of our facility. The project, from the initial meeting to the delivered video lasted around 1 month in January 2021.

Who did you work with and what was the feedback process like?

I worked with Sean and Roberto from start to finish. It has been easy to understand the process and how the guys work. I personally found them really flexible and helpful on what we needed to do on our end (like cleaning the space) before shooting the video for the final product.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Before the video, we had a strong client base but we couldn’t show to new clients our process of printing. Now every time we are contacted by a possible new client they get instantly re-assured when we show them the video. Our client conversion rate increased rapidly.

Describe their project management style, including communication tools and timeliness.

The project management was really professional. Communication is for sure a skill that Mango Media has in its values. We constantly received updates and edits of the video until we thought it was perfect and ready to be uploaded on the website.

What did you find most impressive or unique about this company?

The most impressive thing about Mango Media was their speed to understand what we needed, and the quality of the final product. Overall it was a team play between us and them, and this helped to realise the perfect video we needed on our homepage.

Are there any areas for improvement or something they could have done differently?

You never stop improving and I always expect the best. Given the above, I wouldn’t change anything that happened in the process of making the video from start to finish. We are going to come back in the future for sure with Mango Media.

BACKGROUND

Please describe your company and your position there.

I work for Bleeper, who are Ireland's first dockless bike sharing company. I specifically set up My Private Scheme to offer corporates, residentials, universities, business parks and other entity that requires a private and exclusive fleet of electric and standard bikes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mango Media, and what were your goals?

We commissioned Mango Media to do a video to help promote 'My Private Scheme' across all our social media platforms and to send to all present and future clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

My CEO had used Mango Media in the past and had recommended them to me. Their work that is displayed on their website and their pricing were the deciding factors in going with Mango Media.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

It was a one minute video promoting My Private Scheme, with two actors showing the full range of products and services. The project lasted from the the beginning of Nov to the end of Jan with the shoot on a crisp sunny day in Dec. We set up a detailed video plan with a strict timeline.

Who did you work with and what was the feedback process like?

I worked with Sean and Robbie from start to finish. Coming from a finance background, it was the first time I had worked on a marketing project like this. Sean and Robbie were great at explaining all the technicalities to me in layman terms. Extremely flexible and assuring, I had little doubts and was confident on the path we were on every step of the way.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got great engagement on social media across all our platforms. I had a small focus group that gave me feedback across the various edits. The video is now part of my sales pitch/process and gives our potential customers an excellent insight into the great products and services Bleeper offer.

Describe their project management style, including communication tools and timeliness.

The project management style was professional and flexible. Decisions that had to be made were based on a blend of information and experience. The video plan and schedule were refined during our weekly/bi-weekly video calls. No requested was ever too hard for Sean and Robbie.

What did you find most impressive or unique about this company?

No requested was ever too hard for Sean and Robbie. They took time to understand the product and service which helped create a great video. The shoot day was by far the most interesting part of the project. Sean and Robbie did a great job coordinating all aspects of the day.

Are there any areas for improvement or something they could have done differently?

Covid restricted us from meeting in person which would have helped us even more. Mango Media is a young company that is just gonna go from strength to strength.

BACKGROUND

Please describe your company and your position there.

I'm the Founder of Perimetrocasa, a team of interior designers that aims to help people crafting their houses with our skillset.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mango Media, and what were your goals?

We hired Mango Media to create a series of videos and photos of our interior design work to create content for our social media sites. Our goal was to showcase our work in a clean, elegant and professional fashion.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their portfolio was already established with interior design work, and we loved their style. Their pricing is very competitive, their quality is brilliant, so we chose Mango Media over several other agencies whom we were also reviewing.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a meeting online, where we discussed what they could do for us, and after agreeing on a price they shot 4 different videos of 4 different houses we worked in, along with a series of photos for each house.

Who did you work with and what was the feedback process like?

We worked with Sean and Roberto, the two members of Mango Media. While Roberto was shooting videos Sean was taking photos. Their setup allowed them to work really quickly, and in two days we were able to capture all the content we needed. The editing process was quicker than we expected. We agreed that everything would be finalised within one week, and surprisingly, we received all the content in 3 days. We then asked for changes along with the videos and thanks to their "unlimited free revisions setup”, the price didn't increase.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are constantly uploading content on our Instagram, Facebook and Youtube channel, and we are receiving great feedback. Our social image really improved after working with Mango Media, allowing us to showcase our style as best as possible while receiving much more clients as a result. We now get enquiry emails every week, allowing us to grow exponentially.

Describe their project management style, including communication tools and timeliness.

Their project management style was really quick and easy. We received different cuts of the video and different suggestions regarding music, mood and style of the video overall. In the end, Mango Media created a google drive folder containing different export formats of the videos and photos in order to achieve the best quality possible in the different social media platforms.

What did you find most impressive or unique about this company?

Mango Media really understood what we needed, and we couldn't imagine any better quality than what we received. The most impressive thing about Sean and Roberto is the speed-quality ratio and their professional approach to the project.

Are there any areas for improvement or something they could have done differently?

No, we are completely satisfied with their service, and we will go back to Mango Media in the future when we will need it.

BACKGROUND

Please describe your company and your position there.

I'm the owner and manager of a select number of properties which I lease on AirBnb. I have properties in two primary locations - County Dublin and County Wexford.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mango Media, and what were your goals?

I hired Mango Media to promote a rental property in Wexford. My goals for this project were to raise the profile of my property's listing on rental platforms, and to show the property in an accurate and positive light.

SOLUTION

How did you select this vendor and what were the deciding factors?

After doing my research, I selected Mango Media based on their mix of professionalism and personability; their affordable and unique pricing structure; and lastly but nonetheless critically, their artistic and creative skillset in video production.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Our initial rapport began after I reached out to the email on Mango Media's website. Within minutes, the Managing Director of the company wrote back to me to arrange a call. We discussed the scope of the project and what I sought to achieve from it, and by the end of the day, he provided me with a very affordable quote for this project. Over several video calls, we planned a short storyboard for the project and established key frames of the video alongside the Creative Director of the company. On the day of the shoot, Mango Media filmed the video with ease, and within days thereafter, they had it edited and delivered to me via Google Drive. I was impressed with their professional execution, and their obliging nature to re-edit the video exactly to my liking.

Who did you work with and what was the feedback process like?

I worked with the Managing Director and Creative Director of the company - both of which are the two co-founders of the business. I really appreciated their intrinsic investment in my project, which was evident from their creativity, authenticity, and responsiveness to my needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video Mango Media created for me is now live on several property listing platforms I use. Since, I have received more bookings in the earlier and later months of the year during off-season, which I would attribute to the aesthetic and pleasing nature of the video they developed for me.

Describe their project management style, including communication tools and timeliness.

I found Sean and Roberto very easily accessible. They responded to any questions I had almost immediately, both via WhatsApp and email. The video they developed was delivered before the agreed time, and was uploaded in a shared folder they made for me on Google Drive.

What did you find most impressive or unique about this company?

What impressed me most, was their ability to take my ideas and present a creative process that brought the finished video way beyond my expectations. They were enthusiastic and attentive to my needs all throughout. They were creative and detail-orientated, which was critical given the purpose of this video. The presented my property in its very best light, showing the sea view and natural surroundings to its fullest advantage.

Are there any areas for improvement or something they could have done differently?

No. I would have no hesitation in recommending them to any future customers.

BACKGROUND

Introduce your business and what you do there.

I’m the national marketing manager of Bluebird Care. We’re a healthcare company based in Ireland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mango Media?

We didn’t have a specific video partner; we wanted to get someone we knew and trusted.

SOLUTION

What was the scope of their involvement?

Mango Media has produced all our videos for social media, TV commercials, and so on. They travel around the country with us and film whatever we need.

We initially talked with Sean (Managing Director) and provided a brief.

What is the team composition?

Our main contact is Sean, and they have a team of three people.

How did you come to work with Mango Media?

We looked around for companies and saw some of Mango Media’s work, which was fantastic. Ultimately, we knew we wanted to work with them because they constantly brought ideas to the table and were accommodating.

How much have you invested with them?

We’ve spent between $15,000–$30,000.

What is the status of this engagement?

We began our partnership in January 2023, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen massive engagement across social platforms and our brand. Mango Media has helped us frame many amazing people within our company and put them in front of the world. Overall, it has really benefited our business.

How did Mango Media perform from a project management standpoint?

They deliver everything 1–2 days before the deadline, so they’re always ahead of schedule. They also stay on budget.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I’d like to highlight Sean.

What did you find most impressive about them?

They’re everything we want in a partner. We can rely on them, and the team meets us halfway with innovative ideas.

Are there any areas they could improve?

No, there’s nothing I’d like them to change for next year.

Do you have any advice for potential customers?

I’ve already recommended Mango Media to many acquaintances and people in the industry. Just look at their website and schedule a call with Sean. When you look at their work, their expertise is evident.

BACKGROUND

Please describe your company and your position there.

I am part of the Micromobility team at DCC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mango Media, and what were your goals?

We wished to develop a short video that showcased our E-Cargobikes for Businesses pilot project. We wanted to create something that was exciting, accessible and told the story of our project to a wide audience.

SOLUTION

How did you select Mango Media and what were the deciding factors?

We selected this vendor based on the quality of work they had completed for similar organisations and the endorsements from their previous clients.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We began with a call to discuss, at a high-level, our vision for the video. After this call Mango very promptly returned with a project plan, timeline for delivery and concept that really reflected our requirements.

The Mango team were very well organised but were also extremely flexible, as our initial planned filming dates were hampered due to weather, and original participants dropped out due to covid, they were able to adapt quickly with no trouble. They were extremely professional and personable on site filming multiple participants and turned around the first edit really quickly.

They responded to our feedback and amendments really quickly until we reached our final cut.

Who did you work with and what was the feedback process like?

We worked with Sean and Robbie who were both extremely responsive to all of our feedback - quickly iterating and returning updated versions with zero trouble. They were excellent communicators throughout, repeatedly touching base to make sure we were happy with the video and making any amendments we requested really quickly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have received really good feedback on the video, the participants and the wider team were delighted with the final cut.

Describe their project management style, including communication tools and timeliness.

Mango were extremely accessible by phone, text, email, video call - whatever worked for us. They sent us versions for review in Vimeo which is simple to use and shared the final videos via simple to use, shared online folders. Their project management style was professional, flexible and reliable.

What did you find most impressive or unique about this company?

Mango were extremely easy to work with from beginning to end. Despite having to make changes to our filming date and participants due to unforeseen circumstances, The team delivered the project on time and within the budget with no stress.

Are there any areas for improvement or something they could have done differently?

None