Social Media Marketing Video Marketing Video Production
$10,000 to $49,999
June 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"What impressed me most was how well they combined brand storytelling with commercial video production."

Aug 4, 2026

CMO, Ride-On Toy Brand

Ankur Shrestha

eCommerce
Sandown, New Hampshire
1-10 Employees
Online Review
Verified

Luma Creative produced a product launch video for a ride-on toy brand. The team created a video to build excitement and drive pre-order sales. They also produced five short-form videos for social media.

Luma Creative's videos helped the client generate six figures in pre-orders, resulting in a strong ROI. The team ran a solid project, delivering on time and communicating clearly. They were easy to work with and handled feedback professionally. Their storytelling and production skills stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of a ride-on toy brand.

Describe what your company does in a single sentence.

We're a direct-to-consumer toy brand that makes construction-themed ride-on toys for kids.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Luma Creative to accomplish?

We hired Luma Creative to produce the product launch video for a new vehicle. Our goal was to tell the human story behind the brand, build excitement within our community, and convert that attention into pre-order sales.

SOLUTION

How did you find Luma Creative?

Online Search

Why did you select Luma Creative over others?

High ratings
Close to my geographic location
Great culture fit
Good value for cost
Company values aligned

How many teammates from Luma Creative were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We selected Luma Creative, a San Francisco video production company, for the launch, and they handled the project thoughtfully from start to finish. The team began with a discovery session to understand our brand, audience, and business goals before presenting several creative directions. Once we chose a concept, we used a shared workspace to collaborate on the script and storyboards, which made it easy to visualize the finished product.

Luma managed casting, location scouting, and production for a multi-day commercial shoot. They also handled the full post-production process, including video editing, sound design, color grading, and final formatting. The deliverables included a main product launch video just under two minutes long, plus five short-form cutdowns in vertical and horizontal formats for paid social ads and organic social media.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The product launch video and social cutdowns helped us generate six figures in pre-orders. The project delivered a strong return on our video production investment from the start.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Luma ran a solid project. They delivered on time, communicated clearly, and were very easy to work with. They welcomed constructive feedback and handled it professionally throughout the process.

What was your primary form of communication with Luma Creative?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how well they combined brand storytelling with commercial video production. They understood the business goal behind the piece and carried it through concept development, scriptwriting, storyboarding, casting, the shoot, post-production, and the final ad-ready versions. Luma felt like a creative partner who understood both our brand and what the launch needed to accomplish.

Are there any areas for improvement or something Luma Creative could have done differently?

Nothing major came up during this project. They delivered on time, managed a detailed production well, and were receptive to feedback throughout.

RATINGS

5.0

Luma Creative

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