LocalEyes Video Production

BACKGROUND

Please describe your company and position.

I am the Director Learning Programs & Advisory of SAI360

Describe what your company does in a single sentence.

We create online courses on ethics and compliance for the employees of Fortune 500 clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LocalEyes Video Production to accomplish?

• Tell a magical realism style story in a video.
• Teach proper on-line security to learners.
• Be engaging and entertaining.

SOLUTION

How did you find LocalEyes Video Production?

Online Search

Why did you select LocalEyes Video Production over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from LocalEyes Video Production were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pre-Production & Project Management
• LocalEyes collaborated with the client on concept and vision
• SAI360 provided the final script
• LocalEyes shortlisted 12 locations in the Los Angeles area, from which the client selected 3
• LocalEyes shortlisted 12 talent options, requested auditions from 6, and the client selected 3 main talent
• LocalEyes shortlisted 5 voice-over talent options for client selection
• LocalEyes completed script breakdowns to plan prop lists, wardrobe needs, and develop shot lists and schedules
• LocalEyes sourced all props and managed talent releases and wardrobe coordination
• LocalEyes coordinated all filming logistics and schedules with locations, talent, and other parties
• A dedicated producer managed all communications and deadlines

Production
• Production consisted of two full days with a three-person crew on set (Producer/Director, DP, Sound)
• LocalEyes provided 1–2 production cameras along with necessary lighting, audio, and support equipment
• LocalEyes accommodated one SAI360 representative on set and provided video access to the shoot via internet stream (Zoom/Teams or similar) for up to four additional SAI360 representatives (through a single feed)

Post-Production
• LocalEyes edited one ~7 to 9-minute video
• SAI360 received two rounds of revisions
• Royalty-free music, stock footage (from current subscription libraries, if used), and basic text animation were included
• Raw videos and project files were delivered via Dropbox
• Final delivery included 4K masters and HD formats
• Editing completed using Adobe Premiere (preferred) or AfterEffects: 1920x1080, AS 16:9
• Audio mixed for MP4/H.264 – Stereo AAC 320kbps @ -18dB int LKFS loudness with -3dB peaks
• Separate music and SFX audio files delivered as uncompressed WAV in stereo @ -12 to -20dB peaks (if music and SFX were used)
• Narration/VO audio delivered as uncompressed WAV in stereo @ -18dB int LKFS with -3dB peaks
• All raw assets and footage were included
• Stock footage was royalty-free or sourced with Shutterstock image IDs provided for SAI360 procurement
• Footage shot at 24 FPS
• SRT file included
• Fonts delivered with final package

Deliverable
• Description: A high-quality 7 to 9-minute training video titled Untitled InfoSec Course with Christmas Carol Style Video (CSis11aSAI) for the SAI360 Library, based on the script approved by SAI360. Raw video files were delivered after final approval.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On budget, on time, of acceptable quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliveries and production dates were on time or early. They were very responsive to our requests.

What was your primary form of communication with LocalEyes Video Production?

Virtual Meeting

What did you find most impressive or unique about this company?

High quality videos at a reasonable price.

Are there any areas for improvement or something LocalEyes Video Production could have done differently?

Crew-size is quite small.. maybe not a complaint as every production has worked out well... but there are less crew members on their shoots than other vendors we work with.

BACKGROUND

Please describe your company and position.

I am the Department Manager of Material Security

Describe what your company does in a single sentence.

Material Security secure's the cloud workspace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LocalEyes Video Production to accomplish?

• Elevate quality of customer case studies
• Produce launch video assets for announcements and promotion
• Create engaging content for social media

SOLUTION

How did you find LocalEyes Video Production?

• Online Search
• Clutch Site

Why did you select LocalEyes Video Production over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Organization and process

How many teammates from LocalEyes Video Production were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Manage shooting schedule for 3 speakers
• Assist with location set up
• Lighting and sound
• Filming
• Post-production editing
• 4 final deliverables

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• High praise internally and externally for the quality of videos
• Ability to turn around the video in a short turnaround time
• High engagement and attendance for video announcement
• High engagement for promotion on LinkedIn

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LocalEyes has fantastic project management (coming from a project manager myself). They were responsive, organized, and very proactive in ensuring everything was coordinated well and we were prepared for the shoot day. The video shoots always go so smoothly and stay on track. The timing for post production is also always on track or faster than expected.

What was your primary form of communication with LocalEyes Video Production?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ability to cover any locations and maintain the same process and quality. 

Are there any areas for improvement or something LocalEyes Video Production could have done differently?

I can't think of anything!

BACKGROUND

Please describe your company and position.

I am the Marketing Strategist of Onramp Funds

Describe what your company does in a single sentence.

We offer funding exclusively to eCommerce merchants. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LocalEyes Video Production to accomplish?

• Customer Testimonials

SOLUTION

How did you find LocalEyes Video Production?

Online Search

Why did you select LocalEyes Video Production over others?

• High ratings
• Close to my geographic location
• Quality of Portfolio

How many teammates from LocalEyes Video Production were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with LocalEyes to product 3 longform customer testimonial videos. Once each of these was confirmed, they would send over 3 separate social cuts for review. From there, we were able to adjust those to various aspect ratios with the team. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each of our videos continued to be better than the last. Everytime we thought they couldn't top it... they did. These new videos have allowed us to tap into paid social, retargeting, and we are now overhauling our home page. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project managers name was Sarrah. We had our first meeting in person which was such a blast and immediately put our team at ease. This was a big project and we had the trust from the beginning. From then on, we never had to lift a finger. 
They're consistently on top of everything - always keeping us updated. I mean... 10pm updates from a shoot day updated. Everything was on time and the quality we sought after!

What was your primary form of communication with LocalEyes Video Production?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The fact that we had shoots everywhere, and LocalEyes never batted an eye was just amazing. The coordination of this team is unparalleled. 

Are there any areas for improvement or something LocalEyes Video Production could have done differently?

I always want to give the best feedback and wish I had a suggestion to put here, but... they killed it. No notes!

BACKGROUND

Please describe your company and position.

I am the Operations Assistant of AvicenaTech.

Describe what your company does in a single sentence.

We are a semiconductor company that is in the process of developing a new technology for chip-to-chip interconnect.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LocalEyes Video Production to accomplish?

• Publicize our company
• Reach our target audience: consumers and investors
• Showcase our product and company culture

SOLUTION

How did you find LocalEyes Video Production?

Online Search

Why did you select LocalEyes Video Production over others?

• Pricing fit our budget
• Company values aligned
• Understood our vision for the video

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included: 

• pre-production and project management
• production
• post-production

The pre-production and project management included a lot of meetings and back and forth communication between the companies to clarify the goal. The production was 8 hours of filming for two days with a 2 person crew. They captured B-rolls and interviews. The key deliverables included a 90 second Brand video and a 30-60s short video.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We currently don't have the specific metrics, but we were able to convince more investors to invest in our company and gained a lot of attention from other companies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and quick to edit, fix, or resolve whatever issue we had. They were very easy to work with and met the tight timeline that we had set for them.

What was your primary form of communication with LocalEyes Video Production?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very eager to work with us and suggested ideas to get the best shots possible for the entire film day. Even when we asked to extend the filming to an extra day, they were very cooperative in finding a date that worked for everyone. During interviews, Qlint tried his best to help some interviewees relax while they were nervous as well.

Are there any areas for improvement or something LocalEyes Video Production could have done differently?

The only thing was that there was some slight miscommunications about the animation we wanted and the pricing for another extra day. These were resolved after clarifying the misunderstandings. Clarification and reconfirming the contract were the only areas of improvement.

BACKGROUND

Please describe your company and position.

I am the Senior Director, Communications of Western Golf Association

Describe what your company does in a single sentence.

We're a non-profit organization that operates six elite professional and amateur golf championships and administers the Evans Scholars Foundation, an award-winning charity that provides full tuition and housing college scholarships to youth caddies with financial need.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LocalEyes Video Production to accomplish?

Create a training series for young people who want to learn how to caddie.

SOLUTION

How did you find LocalEyes Video Production?

• Online Search
• Clutch Site

Why did you select LocalEyes Video Production over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from LocalEyes Video Production were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• LocalEyes planned a two-day video shoot
• edited scripts and drafted storyboards for nine instructional videos
• hired a videographer and production assistant in the location of the shoot
• hired two voiceover artists
• edited nine instructional videos (2-3 minutes each), including on-screen graphics

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All nine instructional videos were completed on time, which was critical because we wanted to launch the series prior to the start of caddie training season in the spring. The series was distributed to our partners at country clubs across the country, who were excited to have a new tool at their disposal as they train new caddies and provide continuing education to experienced caddies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The LocalEyes team did a great job of keeping us on schedule and making sure we were checking off everything on our list, but they were flexible enough to adjust when we needed additional time to review footage. They turned around edits quickly and responded promptly to emails and texts.

What was your primary form of communication with LocalEyes Video Production?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I've been impressed by how nimble and reasonable the team has been. LocalEyes has good contacts with quality videographers in so many different markets. Whenever we've needed to do a shoot outside of our home base of Chicago, they've been able to assemble a great team to help.

Are there any areas for improvement or something LocalEyes Video Production could have done differently?

This is not an area for improvement, but I think it helped that we are comfortable working with people via video chat, email and text. If you are not as comfortable, you'll have to find a way to work around having people in different locations. This arrangement worked great for us, though.

BACKGROUND

Please describe your company and position.

I am the Marketing & Communications Manager of PUENTE Learning Center

Describe what your company does in a single sentence.

PUENTE Learning Center is an education nonprofit, providing over 2,000 children, youth, and adults with access to high quality education programs and support to thrive.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LocalEyes Video Production to accomplish?

• to create a student recruitment video

SOLUTION

How did you find LocalEyes Video Production?

Online Search

Why did you select LocalEyes Video Production over others?

High ratings

How many teammates from LocalEyes Video Production were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Local Eyes created a student recruitment video for our charter elementary school. They helped with pre-production, including securing voice over artist, minimal script development, planning day of shoot, and with filming and editing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We featured the new video at our fall fundraiser, and heard great feedback from donors, parents, and community members. We'll also be using the new video to run digital ads to help with our recruitment campaign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sandra, the producer, was fantastic to work with! She's very organized and was on top of project deliverables, keeping us updated throughout the process, including with tasks for us to complete and deadlines. It was a seamless process from the first call with Dominic to the wrap up of the project.

What was your primary form of communication with LocalEyes Video Production?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How organized and seamless the process is from the first call to the last, which included a wrap up call where they wanted to know feedback and how the process went overall. It's great to know they care about their clients and areas where they can improve.

Are there any areas for improvement or something LocalEyes Video Production could have done differently?

One thing I noted was that I had higher hopes for the script development process. I created the script, but it wasn't made stronger by the script writer, it was simply organized different. I thought it was already strong so not a huge deal.

BACKGROUND

Introduce your business and what you do there.

I am the president and co-founder of a technology startup called FREEAG8.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LocalEyes Video Production?

We hired LocalEyes to produce an explainer video that featured the process and vision of our company. Being a startup, we wanted a high-quality video to show to investors.

SOLUTION

What was the scope of their involvement?

LocalEyes took the time to discuss my company’s vision and what I wanted to see in the video. LocalEyes was responsible for the storyboard and the production of the video. They outsourced the animation to a firm called Rado Creative.

What is the team composition?

The owner played the lead on the project, and he was assisted by his lead video producer and two people from Rado Creative.

How did you come to work with LocalEyes Video Production?

I found them through a Google search. I considered other vendors, but the LocalEyes owner was responsive and impressed me during our initial discussions of the project. I wanted a vendor that would understand my company’s vision from the beginning.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

Our project lasted from May through June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It is too early to determine the video’s true impact on our business. However, we have received only positive reviews from investors that have seen the video. It is clear in the video what our process is and what our values are.

How did LocalEyes Video Production perform from a project management standpoint?

Overall, they performed well. There was a slight delay in the project, but they communicated well and detailed a plan that would get the project back on track. All told, the delay did not cause any problems. I wasn’t concerned about the delay. I wanted a high-quality video, and that’s what they delivered.

What did you find most impressive about them?

I requested a senior member of their team because this was my first video with them, and I wanted it to be done well. The owner took it upon himself to lead the project, and that made me feel like a valued customer.

Are there any areas they could improve?

There is nothing serious to note. We had the slight delay, but it was not a detriment to the project.

Any advice for potential customers?

I found it valuable to meet with the owner to determine if their video capabilities matched our needs.

BACKGROUND

Introduce your business and what you do there.

I am the Head of Advancement Communications at the Suzanne Dworak-Peck School of Social Work at the University of Southern California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LocalEyes?

We were increasing our marketing efforts at the school, and we needed outside assistance to develop several videos featuring our school and its departments.

SOLUTION

What was the scope of their involvement?

The range of their work has been from on-campus interviews and testimonials to sending them on location with USC faculty and students to capture our work there. We’ve had them feature specific people and departments within our school, and we’ve sent them to South Dakota and Washington, DC, to feature our community immersion programs as part of our master’s of social work program. We provided them with parameters of what we expected, shot lists, good candidates for interviews, but they frequently worked independently as well. Depending on the project, they would bring a one- or two-person filming crew, and we would film for one or two days. They were responsible for all editing, but we had input into that process.

What is the team composition?

I speak daily with the principal and the lead video producer.

How did you come to work with LocalEyes?

They were recommended to me by a colleague who had previously worked with them. We interviewed several firms, but we settled on LocalEyes because I liked their style, and their production value was very high. They structure interviews well and collect valuable B-roll. We had them complete a small project with the dean of our school. They were professional and well-prepared, so we felt comfortable moving forward.

How much have you invested with them?

We’ve spent between $70,000 and $80,000.

What is the status of this engagement?

They completed our first tester video in September 2016. We began engaging in full-time work with them in February 2017, and we’ve remained in regular communication on several projects since then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In the redesign of our site, we wanted more moving images, and these videos have helped improve engagement with the site. A professional development web series they produced has been popular across social media, YouTube, and LinkedIn, and we’ve been able to attract a sponsor for that. We’ve produced videos for different branches of the school, and now all the others request funds for their own videos. We’ve created a monster in that everybody wants their own video, but that means that they’ve been well-received.

How did LocalEyes perform from a project management standpoint?

They have been available and responsive at all times. It’s been a busy year with our scheduling because of the volume of projects, but I know I can get their attention by email or phone immediately. They’ve worked over weekends, if necessary.

What did you find most impressive about them?

They collaborated with us to make each video the best it could be. They are committed to giving the client what they need. They want us to be happy, and they want us to have the asset that we need in order to fulfill our goal.

Any advice for potential customers?

It is important to have a good idea of the scope of the project before beginning. If you provide them with a good base, they’ll be able to take your project even further. They’ll be able to use more of their creativity instead of guessing what you want.

BACKGROUND

Please describe your company and your position there.

I am the PR Manager for Goodwill Industries of Denver, which provides education and career development opportunities for Coloradoans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LocalEyes Video Production?

We needed someone to shoot and edit our award recipient videos for our annual Power of Work fundraiser.

What were your goals for this project?

We hoped for the videos to capture each recipient’s story, while also encouraging guests to make financial contributions to our cause.

SOLUTION

How did you select this vendor?

We received nine proposals from our initial RFP. We spoke with five firms over the phone and interviewed three in person. We selected LocalEyes because of their price, collaborative enthusiasm, and videos in their portfolio.

​​​​​​Describe the video(s) and the process in detail.

During our prep call and pre-production meeting, we provided LocalEyes with shot lists, shooting schedules and locations, story summaries, and interview questions for each video. LocalEyes was responsible for coordinating all interviews, providing all necessary equipment, troubleshooting technical issues, filming, editing, and special effects. We provided a graphics package with an overall look for each video, and LocalEyes executed it accordingly. When production concluded, we agreed on a post-production schedule with deadlines for both parties to exchange edits and feedback. LocalEyes supplied rough cuts after filming, and we suggested adjustments. Each video had three rounds of edits. Before the final cuts, we collaborated on an in-house editing session to fine-tune the finishing touches.

What was your vendors' project management or feedback process?

I worked closely with the owner and lead video producer to ensure we had the correct footage. They both executed the production set-up and breakdown very efficiently and were both a pleasure to work with. Our program participants sometimes have special needs, but the film crew was extremely respectful to each of the interviewees and made them feel as comfortable as possible. During post-production, I worked with the lead video producer on the editing process. He was great to work with through several rounds of editing, and he was receptive to all feedback.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We raised $41,000 in day-of donations. Several longtime guests of the event said these videos were some of the best we had ever produced.

How effective was the workflow between your team and theirs?

I was the main contact point for LocalEyes, and I found my counterparts to work effectively. They were mostly on time, and they were communicative if a deadline ever had to be pushed back of if they needed more from us.

What did you find most impressive about this company?

The quality and detail in every shot paid off. The videography in particular stood out. To say I am impressed would be an understatement. The quality of the videos was truly outstanding.

Are there any areas for improvement?

I would suggest some sort of video-sharing platform that allows us to more easily share notes and edits right on the timeline of each draft of video during the post-production process. I took copious notes and manually matched them with the corresponding time code in a separate document. This worked well, and I’m very happy with the outcome, but it would be even more efficient if I was able to take my notes and share those directly on the timeline of the video in some way.