# LKF Marketing LKF Marketing Reviews (4), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined LKF Marketing's Network [Visit Website](https://www.lkfmarketing.com/) [Get a Custom Proposal](https://clutch.co/profile/lkf-marketing) **Full Service Marketing, Web Development** LKF Marketing is a full-service advertising, marketing, website design and development, and public relations agency located in downtown Kalamazoo, Mich., with a 25+ year history. We're different from other communication firms. Why? Our sole purpose is to achieve results. Great design might win awards (got 'em!), but we up the ante with solid strategy. There are no cookie-cutter marketing plans here. Our clients are more than just clients; you are a member of our team. We take the time to really listen to your needs so we can understand your business objectives and present you with a suitable solution. We develop and implement customized tactics to address your individual communication problems and get you the right results, every time. We don't like to brag (well maybe we do a little) but we have the best group of professionals in the biz. Using a team-approach, our staff consists seasoned account managers, gifted creatives, and technology development experts work as one cohesive unit to tackle all of your marketing challenges. Our passion is obvious. We're seriously nuts about what we do, and it shows up in every finished product. We love to use our skills to find new ways to solve problems and make things work. We can't believe we get paid to do this for a living! We put our all into what we do, but at the end of the day, we're always ready to let go and have some fun. This passion continues into our community, where our employees are very active with various affiliations. ## Company Information - Number of employees: 10 - 49 - 1 Locations: - Kalamazoo, MI (Headquarters) - Founded in 1989 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 35% Marketing Strategy - 20% Web Development - 15% Branding - 10% Content Marketing - 10% Media Planning & Buying - 10% Web Design ### Focus Areas - Application Platforms: - 100% Linux server - Programming & Scripting: - 100% PHP - CMS Focus: - 100% WordPress CMS - Media Buying Focus: - 45% Print Media Buying - 40% Out of Home Media Buying - 10% TV Media Buying - 5% Radio Media Buying - Content Marketing Focus: - 40% Copywriting - 30% Press Release Writing - 25% Blog Writing Services - 5% eBook Writing - Branding Focus: - 35% Corporate identity - 25% Brand messaging - 25% Brand strategy - 10% Product branding - 5% Naming ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: LKF Marketing's pricing reflects long-term partnerships, with clients investing around $85,000 over several years. They are noted for staying true to cost estimates and providing value through comprehensive marketing services, although specific project costs were not detailed. **Most Common Project Size**: $10,000 to $49,000 based on 3 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Advertising: $50,000 to $199,999 based on 1 review - Branding: $10,000 to $49,000 based on 1 review - Other Digital Marketing: $50,000 to $199,999 based on 1 review - Web Design: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### LKF Marketing Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 4.8 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Great team (2 mentions) - Timely (2 mentions) - Creative (1 mentions) - High-quality work (1 mentions) - Honest (1 mentions) - Professional (1 mentions) - Results-oriented (1 mentions) - Understands their clients' needs (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Collaborative and Client-Focused** Clients feel that LKF Marketing works alongside them as partners rather than just service providers. The team takes the time to understand client businesses and align their marketing strategies with client objectives. **Room for Improvement in Communication** While overall communication is praised, one review suggests that LKF Marketing could improve in communicating around timelines. This indicates a potential area for enhancement in their project management process. **Impressive Problem-Solving Skills** Clients commend LKF Marketing for their ability to handle complex projects and solve issues promptly. Their proactive approach to identifying and remedying potential problems is highly valued. **High Client Satisfaction** Overall, clients express high satisfaction with LKF Marketing’s work, noting that both internal and external stakeholders are pleased with the outcomes of their projects. This satisfaction is a testament to the firm’s quality and reliability. **Adjusting to Client's Unique Needs** One client mentioned that LKF Marketing had to adjust to a different working style, as they usually manage the entire marketing campaign for clients. This adaptability was noted as a positive but challenging aspect. **Positive Feedback on Social Media Management** Clients report success in social media management, noting increased traffic to their websites and improved brand awareness. LKF Marketing’s strategic recommendations and execution are highly praised. **Timely Delivery and Execution** LKF Marketing is commended for delivering projects on time and meeting client deadlines. Their ability to manage timelines effectively is a significant positive aspect of their service. **Creative and Results-Driven** Clients frequently mention LKF Marketing’s creativity and ability to drive results, whether through increased website traffic, improved branding, or successful project execution. Their innovative approach helps clients achieve their marketing goals. **Strong Client Relationships** Clients value the long-term relationships they have with LKF Marketing, often spanning multiple years. This longevity has fostered trust and a deep understanding of client needs, leading to effective and tailored marketing strategies. **No Major Areas for Improvement Noted** Several clients explicitly stated that they had no recommendations for improvement, indicating a high level of satisfaction with the services provided by LKF Marketing. ### LKF Marketing Reviews #### Marketing Guidance for Environmental Consulting Company **The Project** - Services: Advertising, Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: LKF Marketing provides digital marketing advice and graphic design services for an environmental consulting firm. The team also provides social media marketing advice and fixes the company’s content pieces.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Marketing & Comm. Manager, Environmental Consulting Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 26, 2021 **Feedback Summary**: Internal and external stakeholders are happy with LKF Marketing’s work. Their cost estimates are accurate, and they work hard to provide the client’s needs. As a result, their partnership has lasted a long time and led to fruitful projects. Overall, they’ve become a true partner to the company.  "“They’re honest and authentic in what they do.”" **BACKGROUND** Introduce your business and what you do there. I’m the marketing communications manager for an environmental consulting company in Kalamazoo, Michigan. We work mostly throughout the Great Lakes region.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with LKF Marketing? Our company didn’t have a dedicated marketing person for a long time. When we did, they simply came and went. As a result, LKF served as a constant help in our marketing efforts. When I started working with this company, they became an extra set of hands and experts in marketing areas with which I didn’t have any experience. **SOLUTION** What was the scope of their involvement? Under my tutelage, LKF does graphic design. They’ve designed our website, and we’re in the middle of updating it. Their team also provides infographics, analytics, video production assistance, and direction around what’s new in the marketing industry. I bounce many of my ideas off of them; marketing is part of my job, but it’s everything that they do, so they answer all my questions when I don’t have time to research.  They’ve done extensive research in the past. After coming on board, I’ve provided as much upfront information as I can to make their job easier and to save us money. For instance,  as we develop the new website, we’ve provided plenty of information, writing, and content that their team puts into place for us. They’ve also designed print ads for us in the past, but we no longer focus on that. Moreover, while I do all the actual social media marketing work by myself, they do support me by providing ideas. For instance, they tell us if we should be a part of a particular social media platform. If we agree, I’ll institute their advice. For content marketing, we sometimes send content pieces for them to fix. However, they don’t create content from scratch.  What is the team composition? I mainly work with Lisa (Account Executive & SEO Specialist) and Kristin G. (Account Manager).  How did you come to work with LKF Marketing? Our company’s owners knew Heather (President, Owner & CEO). Because of that personal relationship, they chose to work with LKF. How much have you invested with them? From 2014 to the present, we’ve spent around $85,000.  What is the status of this engagement? I started working with them in January 2014, and the partnership is ongoing. They’ve been working with our company for around 20 years, however.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our company’s owners are happy with LKF’s work, and our clients are appreciative of them. Whenever I need them to design something, they come up with designs or plans that work for us. Even if they don’t get it the first time, they’ll make it right the second time. Overall, we wouldn’t be in this partnership if we didn’t appreciate their work.  Further, they’ve rebranded us at one point and brought us a whole new level of branding — the kind that lasts a long time. We’ve been truly happy with it. Meanwhile, our company has worked with them for a long time, and they already know what we’re trying to accomplish. They can step in whenever we need them, and that’s a great benefit for us.  How did LKF Marketing perform from a project management standpoint? LKF stays true to their cost estimates. They do a great job of estimating deliverable costs, and they’re highly project-focused. To communicate, we use Microsoft Teams, Zoom, Google Meet, phone calls, and emails. We meet in person when we can since we’re in the same community. Whenever possible, we sit down with them at least once a year to reconnect face to face.  What did you find most impressive about them? I like the LKF team. They’re honest and authentic in what they do. In fact, I feel like we’re their partners and not just their client. They have a responsibility to our company because of the longevity of our partnership. We’ve been working with our clients for a long time, and they know our staff. This dynamic is the same with LKF; they have longevity in their staff, which is important to us. We’ve been working with them and the same people for many years, so everybody here knows them.  Are there any areas they could improve? One thing that doesn’t always stick in their work is the timeline. As a result, they can improve their communication around timelines.  On top of that, they’re used to doing all marketing work for their clients, which are usually small businesses like us. They often take over and run the whole marketing campaign. As a result, our company has been a different animal for them. I work in-house, so they have to work with me on our company’s campaigns. It’s a good thing, but it’s also a new way of working for them, and they have to adjust. That being said, we work well together; our setup is simply different from what they usually have.  Do you have any advice for potential customers? Share your vision with them, and be clear on what you want. That’s what I do in our engagement; I know what I want because I’m in the business. If you have ideas, put it out there — the more they know about what you’re looking for, the better they can do their job. --- #### Digital Marketing for Recruitment Firm **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: Jan. 2014 - Ongoing **Project Summary**: A professional recruiting firm wanted to revamp their website, launch their blog, as well as manage their social media platforms and podcast. They chose LKF MArketing to be their partner for this project. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President & CEO, Welsh & Associates - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 14, 2021 **Feedback Summary**: Thanks to the efforts of the LKF Marketing team, the company is getting good traffic to their site via social media platforms and their branding is top-notch. The company's internal staff is quite pleased with how well the project was executed and got the results they were looking for. ""They are highly creative and know how to drive results." " **BACKGROUND** Please describe your company and your position there. I am the President & CEO of an Executive Search and Professional Recruiting Services firm in Kalamazoo, MI. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire LKF Marketing? We worked with them to revamp our website, help launch our blog KzooConnect, manage all of our social media platforms and manage our podcast program. What were your goals for this project? Our goals were to increase our brand awareness and improve SEO as well as drive more traffic to our website and improve lead generation. **SOLUTION** How did you select LKF Marketing? We selected LKF Marketing based on their experience with working with companies like ours in the Southwest Michigan market and also because of their reputation and strong leadership. Describe the scope of their work in detail. We held a discovery meeting prior to launching our blog and our new website. Our social media programs and podcast have developed organically over the years as we have worked together, meeting on a quarterly basis to review what we are doing, what is working and what is not and considering how are marketplace has changed and how we should respond accordingly. What was the team composition? We have working with Heather and Martha since the beginning of our project and recently began working with Kristin too. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our social media drives good traffic to our website and our branding is top notch. We are very pleased with the recommendations and execution of our plans. How effective was the workflow between your team and theirs? The workflow has always been very good between our team and theirs. What did you find most impressive about this company? They are highly creative and know how to drive results. They have continually pushed us to consider and try new things in order to produce the results we are looking for. We've never "missed" under their marketing direction! Are there any areas for improvement? none. --- #### Branding Services for Commercial Real Estate Company **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Apr. - Oct. 2017 **Project Summary**: A commercial real estate company hired LKF Marketing to launch their new brand. The team redesigned the client's marketing materials, website, and promotional video to reflect the client's reintroduction. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Integrator, 633 Group - Industry: Real estate - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 25, 2021 **Feedback Summary**: LKF Marketing's involvement in the site and video launch helped solidify the client's established industry reputation. Frequent status reports and timely delivery underlined the team's thoughtful and thorough approach. Issues were rare and remedied in advance in a positive, professional manner. ""LKF Marketing aligns their goals and objectives with ours, truly working alongside us." " **BACKGROUND** Please describe your company and your position there. 633 Group owns, develops and operates commercial real estate within the Kalamazoo and Portage Markets. We also own a private 18-hole golf course and provide residential management services for numerous associations within Woodbridge Hills. Our company operates utilizing EOS and I serve as the organization's Integrator. I am accountable for the execution of business plans, removing obstacles & barriers to goals, communication warrior and Right-Person-Right-Seat Coaching. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire LKF Marketing? Our team was formerly part of another organization where Partners determined it was time to pursue different objectives. All marketing and branding established was to remain with one Partner which meant we had to re-establish all of our own marketing materials and messaging. What were your goals for this project? We were very integral in developing our former marketing brand so it was important for our new materials to uniquely reflect who we are and what we're about. The LKF team was a huge part of leading us through the process of letting go and thinking fresh. **SOLUTION** How did you select LKF Marketing? Our experience with LKF Marketing started with a recommendation from our EOS Facilitator. Their marketing knowledge was clearly evident in our initial meeting. They were thorough and thoughtful in the questions they asked regarding our objectives as an organization. We knew immediately that we'd work with them as our Marketing Partner for our knew company. Describe the project in detail. All branding/communication materials plus website design and video production. What was the team composition? We had a point person or account manager as main contact yet were fully aware of all LKF team members involved on our projects. Relationships are really important to us so knowing the "behind the scenes" players made the work we were doing feel particularly collaborative. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The unveiling of our site and video took place at a year-end company meeting which was especially meaningful. The site has proven successful in helping us re-introduce ourselves and the projects we're involved in. We have 0% occupancy within our commercial developments and an established reputation for proven quality within the area. How effective was the workflow between your team and theirs? We really like working together so our experience is positive. We're kept up-to-date on the status of projects in development and deliverables are executed in a timely manner. We're rarely aware when there is an issue mainly because it's known and remedied in advance. If there is an issue or misunderstanding, we've always successfully working through in a positive, professional manner that's mutually acceptable. What did you find most impressive about this company? LKF Marketing aligns their goals and objectives with ours, truly working alongside us to fully understand, develop, and execute marketing strategies that enhance our business operations. They are thoughtful and thorough in their approach, understand how to deliver the best options which significantly helps us navigate the best decisions. We view LKF Marketing as our partner vs just a service provider. Are there any areas for improvement? In any relationship, communication is always key and we're always striving to improve in that area. --- #### Web Design for Insurance Agency **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: June 2019 - Ongoing **Project Summary**: An insurance agency tapped LKF Marketing to redevelop their website and move it out of its current platform. The goal is to use the website to serve existing and potential customers.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing & Communication, JM Wilson - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Nov 25, 2020 **Feedback Summary**: The website has been redeveloped, and internal stakeholders of the company praise its ability to track traffic data and utilize it. The client commends LKF Marketing's smooth workflow and communication style, as well as the team's ability to deliver a quality website. ""Their team and our team worked incredibly well together." " **BACKGROUND** Please describe your company and your position there. I am the Director of Marketing and Communication for JM Wilson, an insurance managing general agency serving independent agents in 40 states. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire LKF Marketing? We began a project internally to update our website and move it out of Lotus Notes where the current one had been created. I realized that it was much more than I could expect someone on my team to take on so I reached out to LKF Marketing who has been our marketing partner for over 20 years. I recognized that I should have called them in the first place. What were your goals for this project? To create a modern website that would be of value to our customer, the independent agent. To serve not only our existing customer, but also attract potential agent customers. **SOLUTION** How did you select LKF Marketing? I have worked with LKF Marketing on other marketing projects for the past 20 years and they have always handled our ad creation and placement. Over the years, I tried to take more on internally and was able to with some things, but the website project should never have been one I thought could be done without them! Describe the project in detail. In June of 2019, I made the call to LKF Marketing waving my white flag, having failed to build a website internally. My team handed them a mess of what we'd already been trying to accomplish. Through a series of very focused meetings and questions, they quickly put us on a path to a new website. Their team and our team worked incredibly well together to build and launch the site by my original deadline of Nov 2019. That was our Phase 1. We have since completed a phase 2 which involved creating a secure agent portal and have just begun phase 3 to make some tweaks and look into more resources we can add to the users' experience. What was the team composition? LKF had their team of Martha overseeing the project, Sarah who was the architect of the website and Jeremy who was and still is our tech mastermind. These three really took the time to understand our business, our language and the specific details needed to deliver the website we wanted. T hey worked easily with me along with our technology architect - as we continue to do. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Because our old website was in Lotus Notes, we did not have any real data to make a comparison to. With this new website, we now have the capability to track all aspects of traffic and use to make decisions on future modifications. This in and of itself is a monumental improvement. We asked for the site to be created with a combination of shared maintenance. We didn't want to rely on them for every little change we might need or want so we are able to make updates to information on our own. However, they maintain the more complicated aspects of the site and provide us with quarterly reporting. This has worked very well as there are a number of things we want to keep fresh on the site and the admin area that Jeremy created for us makes it easy to do. How effective was the workflow between your team and theirs? The workflow was smooth. We met in person throughout 2019 to build and launch the website and as we've gotten in to Phase 2 and 3 during Covid, our zoom meetings are just as effective. Martha is great about providing us a summary of each meeting and the action items we each had before meeting again. Jeremy has always been good with status updates on his end and asking detailed questions as needed. What did you find most impressive about this company? I may be biased since I've been working with LKF Marketing for over 20 years, but that itself tells you something! What was most impressive to me is how they were able to take the mess I handed them with my failed website project and run with it. And then, to have us launch within our deadline. Are there any areas for improvement? The team at LKF is exactly that. A team. They work together well with each other and that is evident to me as a client. Each has their own skill set and respect for their teammates area of expertise. I have no recommendations for improvement. --- ## Portfolio & Awards ### Project with Rosler ### Project with City of Portage ### Project with City of Kalamazoo ### Project with United Kennel Club ### Project with W.E. Upjohn Institute of Employment Research ### Project with Michigan Department of Agriculture and Rural Development ### Industry Recognitions - Communicators awards - Hermes Awards - Davey Award ## Packages ## Locations (1) ### Kalamazoo, MI (Headquarters) - 259 East Michigan Ave, Suite 208 - Kalamazoo, MI 49007 - United States - 10 - 15 employees - Phone: +1.269.349.4440 ## Contact LKF Marketing [Send a message](https://clutch.co/profile/lkf-marketing) - [Facebook](https://www.facebook.com/LKFMarketing/) - [X](https://twitter.com/lkfmarketing)