Lighthouse Technology Services

BACKGROUND

Please describe your company and position.

I am the President of a real estate company.

Describe what your company does in a single sentence.

Commercial real estate brokerage firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lighthouse Technology Services to accomplish?

• Help find an accomplished marketing professional to fill the Director of Marketing Research role
• Help find an accomplished marketing professional to help support market research

SOLUTION

How did you find Lighthouse Technology Services?

Referral

Why did you select Lighthouse Technology Services over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Lighthouse Technology Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Lighthouse Technologies to recruit two marketing professionals as part of a broader effort to strengthen our marketing team: a Director of Marketing Research & Social Media and a Sales Support Specialist.

 Lighthouse Technologies managed the full recruitment process: defining each role’s requirements with our leadership, sourcing and screening candidates, coordinating interviews, and supporting the offer stage through to accepted hires. 

 At the start, Lighthouse Technologies met with our team to understand our company culture, marketing goals, and the skills each role needed. They tailored the job description, candidate profile, and search approach for each open position we had available. Lighthouse Technologies then sourced candidates through [their network, job boards, direct outreach to passive candidates, etc.. They screened applicants for experience, technical skills, and cultural fit, and presented a shortlist of qualified candidates for each role, along with summaries of each candidate’s background and strengths. Throughout the search, they scheduled interviews, gathered feedback from our hiring team, and kept us updated on candidates and progress. At the offer stage, they helped align compensation expectations, communicated offers, and supported negotiations until both candidates accepted. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lighthouse Technologies successfully filled both positions, a Director of Marketing Research & Social Media and a Sales Support Specialist, and both hires remain with the company today. The search ran efficiently. Lighthouse presented candidates who were well matched to each role, so our team spent its time on meaningful interviews rather than screening, and both offers were accepted smoothly. Both of these individuals are a great culture fit, and have already made a significant impact in the short time they've been with our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lighthouse Technologies managed the search in an organized, professional way from start to finish. They began by making sure they understood our needs, our culture, and what we were looking for in each role, then set clear expectations for how the process would unfold. Communication was consistent throughout. They kept us informed about candidate progress and next steps, so we never had to chase them for updates. They met the timelines we agreed on and kept both searches moving without unnecessary delays. Interviews were scheduled efficiently, and candidate materials and feedback arrived promptly, which helped our team make decisions quickly.

What was your primary form of communication with Lighthouse Technology Services?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Lighthouse Technology Services was how well they understood people, not just resumes. They took the time to learn our culture and what success would look like in each role, and it showed in the candidates they presented. Each one fit our team as well as the job description.

Are there any areas for improvement or something Lighthouse Technology Services could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m the SVP of finance at a company specializing in healthcare and hotel management, providing exceptional customer experiences and superior results through a commitment to caring for clients, residents, and partners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lighthouse Technology Services?

We needed a reliable vendor who could be a true partner. We have a small IT team, so we rely on the support and expertise that Lighthouse Technology Services provides. We also wanted a partner with a reliable pricing structure who wouldn’t nickel and dime us on every request.

SOLUTION

What was the scope of their involvement?

Lighthouse Technology Services manages our network devices, firewall, servers, and endpoint security. Their ongoing support includes help desk services, regular maintenance, and proactive monitoring.

What is the team composition?

We don’t know how many teammates from Lighthouse Technology Services are assigned to our project.

How did you come to work with Lighthouse Technology Services?

Someone referred Lighthouse Technology Services to me. We chose them over other options because they’re close to my geographic location, have a great culture fit, and their company values align with ours.

What is the status of this engagement?

We started working with Lighthouse Technology Services in July 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any quantitative metrics, but Lighthouse Technology Services’ project management is very good. They’re also very responsive.

How did Lighthouse Technology Services perform from a project management standpoint?

We communicate with Lighthouse Technology Services through in-person meetings and emails or messaging apps.

What did you find most impressive about them?

We’re impressed with Lighthouse Technology Services’ willingness to help whenever we need them. We also appreciate that they don’t nickel and dime us and that we have direct access to their top people.

Are there any areas they could improve?

There’s nothing we can come up with.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a steel fabrication and industrial welding company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lighthouse Technology Services?

We hired Lighthouse Technology Services to be our fully managed IT service provider. We wanted an easy-to-use ticketing system, prompt service, assistance in adding a new manufacturing location, and the ability to modernize our IT, if needed, to comply with security regulations on government work.

SOLUTION

What was the scope of their involvement?

Lighthouse Technology Services has ensured a modern approach to our IT at a competitive monthly cost. The team has updated our security, enabled a fast ticketing process, and counseled us regarding IT setup in our new manufacturing site that is underway.

What is the team composition?

We’ve worked with 2–5 teammates from Lighthouse Technology Services.

How did you come to work with Lighthouse Technology Services?

Someone referred Lighthouse Technology Services to me. I chose them over other options because they had high ratings, were close to my geographic location, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with Lighthouse Technology Services in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a solid plan for our new manufacturing site. Our team has had less technology disruptions in the past 12 months, and we feel confident that the support we need will continue into future projects. We’ve reduced our IT downtime by roughly 50% and improved our security compliance.

How did Lighthouse Technology Services perform from a project management standpoint?

Lighthouse Technology Services has delivered on time and been proactive about our new facility. We communicate via in-person meetings and email or messaging apps.

What did you find most impressive about them?

Lighthouse Technology Services’ fast and polite service is impressive.

Are there any areas they could improve?

I don’t think there’s anything they can improve. I expect Lighthouse to stay on top of the ever-changing IT and security environment so that we can focus on serving our customers.

BACKGROUND

Introduce your business and what you do there.

I’m the HR manager of National Air Cargo. We’re a supply chain, logistics, and transport company. We’ve built our name on the missions everyone else calls complicated. If your cargo is oversized, temperature sensitive, classified, or time-critical, we have the ability to deliver it anywhere in the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lighthouse Technology Services?

We needed help finding the best talent to fill our open IT roles.

SOLUTION

What was the scope of their involvement?

Lighthouse Technology Services has filled many open IT positions for us, including software engineers, project managers, cybersecurity engineers, and platform engineers. They’ve also helped us fill other roles, such as marketing and accounting.

What is the team composition?

We’ve worked with 2–5 teammates from Lighthouse Technology Services.

How did you come to work with Lighthouse Technology Services?

They were referred to me and highly recommended.

How much have you invested with them?

The investment is confidential.

What is the status of this engagement?

We started working together in October 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve hired a number employees through Lighthouse Technology Services, and they’re still employed at National Air Cargo.

How did Lighthouse Technology Services perform from a project management standpoint?

They’re my go-to recruiting partner. Brenda (Senior Account Manager) understands my company and finds the right candidates. We communicate through in-person meetings and emails.

What did you find most impressive about them?

Lighthouse Technology Services listens to my requirements and delivers candidates with the right skill set.

Are there any areas they could improve?

No, they meet every need and are always very responsive.