LibraFire

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Platinum Electric Service, an electrical contracting company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LibraFire?

We needed a new website, so we engaged LibraFire.

SOLUTION

What was the scope of their involvement?

LibraFire created a custom website for us. I showed them a handful of websites that I liked, and the team used them to make suggestions on how they could customize the website from scratch. 

What is the team composition?

I interacted with Zorana (IT Project Manager). She orchestrated everything and worked with the rest of her team — including graphic designers, copywriters, and IT specialists — to make things simple for me.

How did you come to work with LibraFire?

I looked for high-quality website builders on Google, and LibraFire was ranked highly. I talked to them and other teams, and I was most impressed by their answers during our initial conversations. 

How much have you invested with them?

Our budget was around $5,000. 

What is the status of this engagement?

The engagement lasted from April–July 2024. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

LibraFire made a website that was faster and of much better quality than anything we could get anywhere else. They put a lot of effort into customizing the website and ensuring everything was optimized. The aesthetics of the site alone were way above my previous website. Everything looked nice and worked well together. 

Moreover, the team put a lot of thought into the website’s functionality. They ensured it was user-friendly and easy to understand, so users knew where to go for different things. There were also no bugs and crashes.

How did LibraFire perform from a project management standpoint?

They were great. I was the one who slowed down the project, but every time I asked them to clarify something for me, they were on top of it. They truly took care of everything, and it was easy for us to email back and forth since I only had to contact one teammate. Zorana simply sent me a daily email updating me about their progress or what they needed from me.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Zorana was punctual and friendly, making the engagement a truly easy process. 

What did you find most impressive about them?

I was impressed with their great customer service. They were friendly and didn’t hesitate to redo things when I wanted to change something. If I was unhappy with something, they changed it. 

Are there any areas they could improve?

They were on the other side of the world from me, so contacting teammates during normal business hours was a bit difficult. I had to wait for their normal business hours to get their response. This made the engagement a bit tricky, but they made it work. 

Do you have any advice for potential customers?

Have an idea of what you want for your end product, and relay that idea to LibraFire.  

In my case, I didn’t initially have a complete vision of everything I wanted, so the team had to walk me through that. We took the time to understand these things, and many items I hadn’t even thought about were put on the website.

BACKGROUND

Please describe your company and position.

I am the CEO of Egida International

Describe what your company does in a single sentence.

Education consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LibraFire to accomplish?

• web site development

SOLUTION

How did you find LibraFire?

Referral

Why did you select LibraFire over others?

Referred to me

How many teammates from LibraFire were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of our project with Librafire included the comprehensive development and design of our corporate website, aimed at enhancing our digital presence and user engagement. Key deliverables for this project were as follows: 

• Website Design and Development: Custom design that aligns with our brand identity and provides an intuitive user experience. Development of various functionalities, including a responsive layout, user registration, and content management systems. 
• SEO Optimization: Implementation of SEO strategies to ensure high visibility and ranking on major search engines, increasing our organic reach and user engagement. Security Features: Installation of robust security measures to protect our site and user data from potential threats. 
• Analytics Integration: Integration of analytics tools to monitor website traffic, user behavior, and engagement metrics, allowing for data-driven decision-making. 
• Ongoing Support and Maintenance: Provision of continuous support and maintenance to ensure optimal performance and quick resolution of any issues. 

The project was completed within the agreed timeline and budget, with each deliverable meeting or exceeding our quality standards. This has significantly improved our online presence and business operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Website Traffic: We saw a 40% increase in overall traffic and a higher rate of unique visitors. 
• Improved User Engagement: Engagement metrics improved, with a 30% increase in session duration and a 25% rise in page views per session. 
• Higher Search Engine Rankings: Key pages now rank in the top 10 results for our primary keywords. 
• Enhanced Security: No security breaches occurred post-launch, with all attempted intrusions blocked. 
• Positive Customer Feedback: 90% of users expressed satisfaction with the new website. 
• ROI Improvement: Sales conversions increased by 15%, indicating a strong return on investment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Librafire's project management was highly efficient, consistently delivering on time and maintaining clear communication. They responded swiftly to our needs, adapting quickly to feedback and resolving issues promptly. Their proactive approach ensured the project’s success and demonstrated their commitment to client satisfaction.

What was your primary form of communication with LibraFire?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Librafire was their ability to blend innovation with reliability. Their team not only introduced cutting-edge solutions to enhance our web presence but also ensured these innovations were practical and sustainable in our business context. Additionally, their commitment to transparency in pricing and communications was particularly noteworthy. This combination of forward-thinking technology and straightforward business practices makes them stand out in the web development industry.

Are there any areas for improvement or something LibraFire could have done differently?

Expanding their service offerings to include more advanced analytics and user behavior tracking tools could further elevate their client projects and provide deeper insights for strategic decision-making

BACKGROUND

Please describe your company and position.

I am the CEO of a software company 

Describe what your company does in a single sentence.

SaaS company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LibraFire to accomplish?

• New Website

SOLUTION

How did you find LibraFire?

Clutch Site

Why did you select LibraFire over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from LibraFire were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Create a custom web design that reflects the client's brand identity and resonates with their target audience.
• Create up to 10 infographics • Creating compelling and relevant content for the entire website.
• Develop a custom WordPress theme that is responsive, user-friendly, and optimized for performance.
• Implement essential functionality and features required by the client.
• Ensure the website is compatible with major web browsers and devices.
• Provide a seamless user experience by incorporating intuitive navigation and engaging visual elements.
• Deliver the project within the agreed timeline and budget.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Wireframes, mockups, and prototypes showcasing the custom design concept as well as the complete text content for the website (this service will be charged separately).
• Finalized custom WordPress theme, fully integrated with the client's content and functionality requirements.
• Deployed and fully functional website on the client's hosting environment.
• Training materials and documentation to assist the client in managing and updating the website.
• Project documentation, including technical specifications and any customizations performed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was superb. Design and deployment were on time and they accommodated our needs

What was your primary form of communication with LibraFire?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their design skills and ability to get stuff done on time and with quality.

Are there any areas for improvement or something LibraFire could have done differently?

Nothing relevant

BACKGROUND

Please describe your company and position.

I am the CTO of mbraintrain

Describe what your company does in a single sentence.

We make mobile EEG devices

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LibraFire to accomplish?

• Redesign and recreate our company website
• Improve the site performance
• Improve UX

SOLUTION

How did you find LibraFire?

Referral

Why did you select LibraFire over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from LibraFire were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are performing this work continuously in several stages. The first stage was to implement the existing design with the emphasis on responsive design and website performance and speed optimization. The following stages were, apart from these requirements, also focused on designing and implementing new pages with the emphasis on UX for various user flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Significantly improved speed and performance on both mobile and desktop (measured by https://pagespeed.web.dev/), reduced bounce rate, increased engagement time, growing number of leads coming through the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management is great. They deliver on time. They are always open to our new requirements. They discuss the requirements and propose their own solutions. We built up a great relationship.

What was your primary form of communication with LibraFire?

Virtual Meeting

What did you find most impressive or unique about this company?

Well, this is the first web development company that we stayed in a long relationship with. Their commitment and understanding is really appreciable. We just enjoy working with them.

Are there any areas for improvement or something LibraFire could have done differently?

Maybe it’s too early, but we don’t have improvement points at this moment

BACKGROUND

Introduce your business and what you do there.

I’m the founder of LONI.ai, an agnostic infrastructure management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LibraFire?

We’re a startup, so we wanted our website to have an updated UI/UX, as well as a corporate and enterprise look.

SOLUTION

What was the scope of their involvement?

LibraFire built and developed our website from scratch through WordPress, and we’re looking to engage them for branding, SEO, and social media marketing.

What is the team composition?

We work with Goran (Chief Business Development Manager), Igor (COO & Co-Founder), a project manager, and a UI/UX designer.

How did you come to work with LibraFire?

We found them on LinkedIn.

How much have you invested with them?

We’ve invested close to $6,000.

What is the status of this engagement?

The ongoing partnership started in July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a good job of incorporating the UI/UX design we requested, and it looks more mature and professional compared to our competitors.

How did LibraFire perform from a project management standpoint?

Their communication is good as they’re very easy to talk to. We had a few changes in the original scope, but they were able to implement those without charging us.

We typically communicate through Skype.

What did you find most impressive about them?

We’re very impressed with their design skills and cost-effective solutions. 

Are there any areas they could improve?

The most challenging part of the project was nailing the design process, but it was smooth sailing once we accomplished that.

Do you have any advice for potential customers?

I would advise them to have some notes and ideas before going into the partnership, rather than letting them figure out what you’re looking for and what they have to do.

BACKGROUND

Please describe your company and your position there.

I am the owner and creator of the children’s books series Astro the Monster.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LibraFire, and what were your goals?

I wanted to have a custom designed website that promoted my new book series. I already had the design completed, but needed a company to come in and implement the design for web, mobile, and tablet. In addition integrating with mailing list software and a custom content form.

SOLUTION

How did you select this vendor and what were the deciding factors?

Librafire Was recommended to me by me designed for their fair price and quality of work. When I spoke with Goran Goranovic, Chief Business Development Officer, he walked me through the process, we discussed details and overall project scope, and he was able work within my budget and time frame for my project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a kick off meeting to review the designs and discussed requirements of the site, QA testing, site performance, and integrations. This was a simple website which used a custom Wordpress template, so we covered all the elements that could be modified. We discussed timelines of 3 weeks and a weekly check-in on progress.

How many people from the vendor's team worked with you, and what were their positions?

I had one person that was dedicated to my project which made it easy to filter request and manage the day to day adjustments. Goran, Chief Business Development Officer was my primary point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site is currently up and running. Since it’s launch, it has given credibility to the book series having a professional looking site. People love the design and overall responsive of the site. Plus the team added small details like animation that really made the site come alive.

Describe their project management style, including communication tools and timeliness.

Communication was handle mostly through email and the team was very responsive and addressed any concerns the same day. For larger discussions, we could have a phone call and outline nee scope, timelines, etc…. In theee causes we would use zoom or Google hangout.

What did you find most impressive or unique about this company?

Professional service. Excellence quality. Skilled workers. Great price. They will do anything to make their clients happy.

Are there any areas for improvement or something they could have done differently?

I felt this company went above and beyond to make me happy. No additional feedback at this time.

BACKGROUND

Please describe your company and your position there.

I am the Founder/CEO of a company called Envision Software, and here we were working on a project called Envision Collective. Envision Collective is a directory for minority-owned businesses. This directory allows users to submit their businesses, receive reviews, view blog posts, and receive advertisement through social media platforms like Instagram, Facebook, and Twitter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LibraFire, and what were your goals?

I hired LibraFire to complete the development of the website. I came to LibraFire with my web design, but I had no knowledge of web development, so LibraFire was essential to me turning my designs into a tangible website. I did not come with any timetable, but LibraFire was incredibly fast and quality. They answered every question I could have and were so helpful.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected this vendor as I had used a designer from the website 99designs. After I finished my project with him, I needed a developer, so I asked if he had known of any developers, and he suggested LibraFire. It was an amazing experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team began by laying out the timeframe for the project. We had very conflicting time schedules as I live in a very inconvenient time zone in comparison to the team. So, we worked almost exclusively over email. They separated the project into 4 sections : completion of the backend, completion of the frontend, completion of the responsive, and QA and project delivery.

All 4 sections were met perfectly on time. As I already had the design fully complete, I did not have to do much on my end. Little by little, the website was closer to being done every day. The end product was identical to my design, and I did not have to ask for anything to be altered. It was seamless.

How many people from the vendor's team worked with you, and what were their positions?

I worked with 4 people, a project manager, and 3 developers. They all were great in their roles and when one went on vacation, the others filled in seamlessly and it was very easy.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have not yet launched the website, so I cannot give any figures. However, I have no doubt that this site will be all I need to gain some traction online.

Describe their project management style, including communication tools and timeliness.

They were very timely. Like I said earlier, they used mostly email, as we were on different timezones. However, they never missed an email, and they were always quick to respond to my questions with helpful answers.

What did you find most impressive or unique about this company?

The most impressive thing that I found was hope affordable the company was for the quality of work. I hired a different company for a separate project a while ago, and it was very high quality but it was incredibly expensive. Here, the quality was just as high, if not higher, but it was much more affordable. It was everything I wanted, and more.

Are there any areas for improvement or something they could have done differently?

Honestly, no. It might sound too good to be true, but I worked with them for months and they did everything I could ask for. Even when the project was over, they continued answering questions and troubleshooting for free. I never thought I would see someone do that without asking for something in return. Incredible service, truly.

BACKGROUND

Please describe your company and your position there.

Managing Partner of a Technology Services company called Jupiter Labs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LibraFire, and what were your goals?

One of our creative partners was working with an international Hedge Fund that was in much need of new identity and corporate website. Knowing that there would be an emphasis on the frontend of the experience, we reached out to LibraFire to help bring it to life through a well constructed technical approach and smooth animation styles.

SOLUTION

How did you select LibraFire and what were the deciding factors?

We've worked with LibraFire on a number of client projects in the past and their frontend development capabilities are stellar. They are an incredibly talented group of engineers who can not only produce nearly pixel perfect UI experiences, but they have a knack for being able to tap into the creative teams vision when it comes to motion as well. The work they deliver comes with emotion.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We developed a highly cacheable and fast UI accompanied by a headless CMS solution. The discovery and design phases were conducted prior to development start so we were mostly heads down in development for ~7 weeks (with client demos peppered in throughout). We worked directly with the end clients IT team to handle and support with integration needs.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of four LibraFire team members; A Producer (I can't say enough good things about Goran), FE Engineer, BE Engineer, and QA Analyst.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Both our creative partner and the end client couldn't have been happier with the end product. The site is fast, scalable and highly performant.

Describe their project management style, including communication tools and timelines.

Communication was smooth throughout. We leaned on Slack for daily comms and email for anything more long form. LibraFire is exceptional re. the accuracy of their timelines and sticking to them.

What did you find most impressive or unique about this company?

In addition to their frontend capabilities, they are just a pleasure to work along side. They're a highly collaborative group that is focused on building the best experiences possible.

Are there any areas for improvement or something they could have done differently?

Nothing major on this project. This was a pure win.

BACKGROUND

Please describe your company and your position there.

I am a lawyer and in the office, in addition to legal issues, I deal with marketing and IT management

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LibraFire?

LibraFire was hired make and design our website, having in mind the existing website and the content on it, and import of new content which was developed during the time between making of the old website and today.

What were your goals for this project?

The goal was to present all the new features of our services and include all of the developments, having in mind the particular services we wanted to emphasize.

SOLUTION

How did you select this vendor?

Through recommendations.

Describe the project in detail.

After accepting the offer from LibraFire, we had an initial meeting with co-founders, where we presented what would be our needs and received a number of potential solutions. In short period of time after the meeting, we received three options for the basic look of the website, from which we chose one and started building the content and the design from there.

What was the team composition?

We further communicated directly with them, explaining and implementing our wishes and receiving suggestions from them along the way.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

At this point, we only received positive feedback from our peers on the website, however, as the project was finished a short while ago, we will be expecting further results in a few months.

How effective was the workflow between your team and theirs?

They were very prompt and effective, all of our requests were met in due time and/or with recommended better solutions if needed.

What did you find most impressive about this company?

They were very perceptive of our ideas and wishes and gave their best knowledge and experience to respect them, or, if they thought that there were better solutions than the ones we suggested, and which would produce the same and/or better results, they were ready to present them.

Are there any areas for improvement?

The only area where there could be improvement was photography (photos used for the website).

BACKGROUND

Please describe your company and your position there.

Co-Founder of a start-up in the supply chain optimization space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LibraFire?

We needed a high quality wordpress development company that could put our new website desing into good code and give instructions to our content managers thereafter.

What were your goals for this project?

The website had to reproduce our design, which included some non-standard stuff (twitter feed integration, animations) and we wanted to have a wordpress developer who produces high quality and not just a lot of plugins thrown together.

SOLUTION

How did you select this vendor?

Clutch reviews and personal interview.

Describe the project and the services they provided in detail.

Wordpress development from a design which was quite finished already.

What was the team composition?

The vendor provided us a single point of contact with a team of unknown size behind, but this worked well.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The website was delivered within 4 weeks on the communicated deadline and the reception about the new site was very good.

How was project management arranged and how effective was it?

Great always on time and uncomplicated. Slack & Trello were used for uncomplicated communication.

What did you find most impressive about this company?

They were professional and uncomplicated. Even if we asked some last-minute changes or requests as so often happened, they were happy to adapt without entering renegotiations which was refreshing. Really responsive.

Are there any areas for improvement?

No improvement needed, I can recommend them full-heartedly.