Leanware

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of BizWorth, a business valuation services company for privately held companies. We deliver reliable and easy-to-understand reports to help owners and partners assess, protect, and preserve their business interests.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leanware?

We needed to build a scalable, advisor-facing business valuation platform that could allow business owners to begin a valuation online at any time. The platform needed to provide an immediate complimentary valuation summary, with the option to purchase a detailed 50+ page report.Additionally, the platform needed to deliver the entire experience under the advisor’s own brand, including their logo, colors, photo, and contact information. It also needed to generate qualified leads for advisors while creating a new source of report revenue.Moreover, the platform needed to make business valuations faster and more affordable without requiring manual quotes, invoices, or extensive staff involvement. It also needed to support multiple intake methods, including tax-return uploads, QuickBooks integration, CSV uploads, and manual financial entry.Furthermore, the platform needed to apply structured valuation models and third-party market data rather than relying on AI-generated valuations. It also needed to serve individual advisors, multi-advisor firms, and eventually large national organizations with thousands of members.Finally, the platform needed to establish a natural path from automated reports to BizWorth’s professionally prepared and certified valuation services when a business required more detailed analysis.

SOLUTION

What was the scope of their involvement?

Leanware handled the design and development of BizWorth Express, a white-label business valuation platform for advisors and their clients. The scope included both the client-facing valuation experience and the infrastructure needed to manage reports, accounts, branding, payments, and team access.The principal deliverables included:Overall, Leanware’s assignment extended beyond building a valuation calculator. They helped us develop a multi-user software platform capable of taking a business owner from initial intake through valuation, payment, report generation, and advisor follow-up — all within a branded experience.

What is the team composition?

We worked with 6-10 teammates from Leanware.

How did you come to work with Leanware?

We found them through an online search. We chose them because they were close to our geographic location, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We spent around $200,000–$1 million.

What is the status of this engagement?

We worked together from January 2025–September 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Leanware helped us successfully launch BizWorth Express and begin validating the business model in the market. Within approximately one month of the initial launch, 52 users had enrolled in our Starter plan, and seven had converted to paid subscriptions.More importantly, we had a functioning platform that could collect financial information, calculate a valuation, deliver a complimentary summary, process an online report purchase, and generate a detailed 50+ page report under an advisor’s brand.The project gave us a scalable way to generate leads and report revenue without relying on manual quotes, invoices, or report preparation for every engagement. It also created the technical foundation for serving individual advisors, multi-user firms, and potentially national organizations with thousands of members.Within approximately four weeks of launch, BizWorth Express generated 52 Starter-plan enrollments and converted seven of those users into paid subscribers — a paid conversion rate of approximately 13.5%. The platform also increased requests for demonstrations and sample reports, giving our team a measurable pipeline of advisors interested in offering valuations to their clients.While it was still early to report mature revenue figures, the seven paid subscriptions established recurring revenue and provided initial validation that advisors would pay for the platform. The 52 Starter enrollments also demonstrated that the complimentary entry point could attract prospects and create opportunities for future subscription upgrades, full report purchases, and professional valuation engagements.Before BizWorth Express, producing an informational business valuation typically required approximately six business days. After implementation, the platform could calculate the valuation and generate the report within seconds once the required information was submitted.This significantly reduced manual analyst involvement, eliminated much of the administrative work associated with preparing quotes and invoices, and allowed our team to serve substantially more business owners without a corresponding increase in staffing. It also gave advisors and their clients immediate access to valuation information instead of requiring them to wait nearly a week.After launching BizWorth Express, several prospective clients who were already familiar with BizWorth — but had never previously engaged us — reached out to learn more, request demonstrations, or begin using the platform. This suggested that the faster, lower-cost, and more accessible valuation option removed barriers that had previously prevented them from taking action.Advisors also responded positively to the ability to offer valuations under their own brands, capture leads through a complimentary valuation summary, and provide clients with a detailed report without the traditional six-business-day turnaround. Although we were still early in measuring long-term customer satisfaction, the renewed engagement from previously inactive prospects was an encouraging indicator of market interest and customer acceptance.

How did Leanware perform from a project management standpoint?

Leanware’s project management was organized and collaborative. Because BizWorth Express was a complex platform, the scope evolved as we tested workflows and identified new requirements. Their team communicated regularly, worked through technical challenges with us, and kept the project moving toward launch.Although some timelines shifted minimally as the product evolved, Leanware successfully delivered the core platform on time and supported us through implementation and launch.

What did you find most impressive about them?

What impressed us most was Leanware’s ability to understand and translate complex financial models into a functional, user-friendly platform. They went beyond simply developing the features we requested — they anticipated administrative and operational challenges that could arise as the platform scaled.Their team also adapted well as new requirements emerged, helping us refine workflows and solve problems throughout development. That combination of technical capability, business understanding, and flexibility made them a particularly valuable development partner.

Are there any areas they could improve?

One area for improvement would have been involving a dedicated design partner earlier to help conceptualize the platform and user experience before development began. More upfront design work could have clarified certain workflows and reduced revisions later in the project.It also would have been helpful to align earlier on how project milestones, deliverables, and payments would correspond throughout development. Establishing that structure at the outset could have made budgeting and progress tracking more predictable.Leanware adapted well as these needs became clearer, but earlier alignment in both areas would have made the process more efficient.

BACKGROUND

Please describe your company and position.

I am the Head of Engineering of Asana Rebel

Describe what your company does in a single sentence.

Asana Rebel is a fitness and wellbeing app that combines yoga-inspired workouts, personalised training plans, and mindful tools to help people build sustainable healthy habits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leanware to accomplish?

• Turn our scope and internal MVP template into a focused UI/UX, presenting options and finalising the approved design.
• Build the React Native MVP from that design, adhering to our standards and integrating only with our existing stack.
• Deliver stable iOS/Android builds for testing and MVP release, with a clean code handover.

SOLUTION

How did you find Leanware?

Online Search

Why did you select Leanware over others?

• Great culture fit
• Good value for cost
• Other

How many teammates from Leanware were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UnVape is a lightweight mobile app that helps users quit vaping with simple daily interactions and progress tracking. Leanware took our written scope and internal MVP template and turned it into a React Native MVP within our monorepo: they presented UI options, iterated to a final design, implemented the agreed screens and flows, delivered test builds, ran their own QA, and then handed over for our QA and release. They also produced a simple web onboarding funnel aligned with the app. Key deliverables:
UX/UI options and the final approved design assets
React Native implementation in our monorepo (following our conventions)
Core MVP screens and flows as scoped (onboarding, daily use, progress)
Simple web onboarding funnel to support activationiOS and Android test builds for internal review
Vendor QA prior to our in-house QA sign-offHandover with source code and documentation 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timelines met: Design wrapped in ~1 week; development completed within 2–3 weeks, with interim test builds shared for review.
Scope delivered: Core MVP screens and flows from our scope/template implemented and working in our monorepo (code committed via PRs to our repo; we always had source access).
Quality: Vendor QA completed before handoff; our QA approved the builds for release.
Release readiness: Stable iOS and Android builds prepared for internal testing and sign-off.
Standards compliance: Implementation followed our conventions with no structural changes required.
Funnel support: A simple web onboarding funnel delivered and aligned with the app’s onboarding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was solid. We had the usual first-project teething issues, but they were responsive, clear in their communication, and delivered milestones on time. When something slipped or needed clarification, they flagged it quickly and adjusted to our needs without drama.

What was your primary form of communication with Leanware?

Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness stood out as they replied fast despite time-zone differences, and their communication was consistently open, clear, and proactive.

Are there any areas for improvement or something Leanware could have done differently?

We shared feedback openly after the first project. There were no major issues, and the points we raised were addressed and improved in the next engagement we pursued.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of a transportation company. We collect roadway incidents and enhance them using AI and a number of different data sources.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leanware?

We needed a consistent development resource to move our project forward.

SOLUTION

What was the scope of their involvement?

Leanware provides front- and backend development, DevOps, AI development, and GIS-related development. For the frontend, they've delivered user interfaces for our web application. For the backend, they've designed and developed server applications to process data. For DevOps, they've streamlined our CI/CD flow. For AI, they've provided useful insights on how we can leverage AI, including prompt engineering and context awareness. For GIS, they've built useful map interactions.

What is the team composition?

We work with one teammate from Leanware.

How did you come to work with Leanware?

I searched for nearshore developers and chose Leanware because they responded quickly and showed great interest in what we were doing. They also seemed flexible and easy to work with.

What is the status of this engagement?

We started working with them in June 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have monthly goals to complete specific requirements, and Leanware always meets those goals quite easily. Our customer requirements are quite vague, and we have a lot of freedom in how we implement them. Leanware has provided guidance and worked well in this environment.

How did Leanware perform from a project management standpoint?

Leanware's project management is good; they deliver on time. We communicate via Slack.

What did you find most impressive about them?

I like how we have access to a wide range of technical abilities even when working with a small team.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leanware?

We were working on custom app development projects.

SOLUTION

What was the scope of their involvement?

Leanware has worked with us on our custom app development projects. We've specifically worked on two cloud-based mobile apps. One was a Flutter development project, and the other was a React Native development project. For these projects, we first provided them with documentation before they started development. These apps will be available for both iOS and Android.

For one of these apps, Leanware has been in charge of the development only. For the other app, they've been both in charge of the UI/UX design and the development.

What is the team composition?

For one project, Leanware has provided us with a team of five mid-level developers, a senior developer, an architect, and a UX designer who works with us as needed.

How did you come to work with Leanware?

I found them online. They were honest about what they could and couldn't do, so I hired them.

What is the status of this engagement?

We started working together in Q4 of 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Leanware has done a tremendous job of being flexible and thorough. They follow airtight processes and generate quality code. They’ve been a good partner.

Leanware's strong suit is the quality of their work, which is tremendous. They've done a wonderful job and have been honest. Those are the two takeaways from our engagement. I feel those are harder to find these days with various partners.

For one of our projects, Leanware had to take over an existing, unstable, and non-production-ready app. Their team has helped us turn that app into a very stable and solid product that I'm very happy to showcase.

How did Leanware perform from a project management standpoint?

Leanware has met deadlines and kept their promises. They're careful about what they say. We mostly communicate via Slack and have regular meetings.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Although the whole team at Leanware has been great, I would like to give a shout-out to Alvaro (Technical Product Manager), who has been remarkable.

What did you find most impressive about them?

As previously mentioned, Leanware's honesty and quality stand out from other providers.

Are there any areas they could improve?

I'm pretty happy with them, so there's nothing they need to improve on.

Do you have any advice for potential customers?

Be thorough and upfront, and present everything as early as possible.

BACKGROUND

Introduce your business and what you do there.
I’m the founder and CEO of a project management and collaboration hub for couples and professional wedding planners during the planning process. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leanware?
We hired Leanware to help us with web design, UX design, engineering, and development. The team handled coding tasks and took the lead on everything from design to implementation from a technical standpoint. Our main goal was to have a team to help us design and implement our vision for the platform. 

SOLUTION

What was the scope of their involvement?
We started the engagement by explaining our product’s concept and walking Leanware through the intricacies of the wedding industry. Our team helped them get more acquainted with our vision. Carlos (CEO) went to our location to do this in person. From there, we had Zoom meetings with the rest of the team to show them some visual concepts.
 
After that, we created a prioritization framework for organizing the sprints. They took the lead in bringing a project management system into our process. Their resources set up a system for organizing and tracking the progress of the project. Then, we dove into designs and branding. Since we were a startup, Leanware assisted us with some of our initial branding needs, such as our logo and color scheme. We then shifted from the design phase to the actual product development.
 
At present, Leanware is developing the web app for us, and we may expand it to a mobile version. For key technologies, they use ClickUp and Figma. In terms of features, they’re working on the three core elements of the wedding planning process, namely the to-do list, the budget, and the guest list. There are a number of other features that we’ll develop after these.
What is the team composition?
We work with six teammates from Leanware. These include UI/UX designers, front- and backend engineers, Andrea (Product Manager), and Carlos.
How did you come to work with Leanware?
We found Leanware via a referral from a trusted source.
How much have you invested with them?
Our investment is just below $100,000.
What is the status of this engagement?
We started the project in June 2023, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
We’re in the pre-launch stage right now, but we’ve been able to reach our MVP state in just six months, which is a speedy timeframe. Overall, Leanware exceeded our expectations. They’re intentional, aware, and effective in their implementation. They bring new ideas to the table and help us come up with new solutions to complex problems. Our experience has been extremely positive.
How did Leanware perform from a project management standpoint?
Leanware has been highly communicative about timeframes and expectations. Andrea has been organized and insightful in her involvement in the project management process. She’s added a lot of structure to the process and has been a great leader throughout the project. The Leanware team as a whole has also been a  positive addition to our company. They have members who are truly a joy to work with — they’re extremely positive, fun, and creative. We’re grateful for them.
What did you find most impressive about them?
Their biggest strength is their commitment to the vision of our platform. They’re engaged and dedicated to the development velocity we’ve laid out.
Are there any areas they could improve?
No, there aren’t any.
Do you have any advice for potential customers?
Understand your vision and articulate that to the Leanware team. Our team has such a strong vision for our platform, and that has contributed to the speed at which we’ve been able to establish our MVP. Since we’ve articulated our vision to the team, they understand it and get behind it 100%.

BACKGROUND

Please describe your company and position.

I am the Engineer of an ecommerce company

Describe what your company does in a single sentence.

We are the complete eCommerce solution for independent dood distributors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leanware to accomplish?

• Improve our back office product by adding a few highly requested features.

SOLUTION

How did you find Leanware?

Other

Why did you select Leanware over others?

Other

How many teammates from Leanware were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We had the pleasure of partnering with Leanware to bring to life two major projects, along with a number of small fixes and delightful enhancements throughout our applications. 

Project 1: Employee Management — Previously, the process of creating new accounts for our customers' employees, granting appropriate permissions, and linking them to different entities within their accounts was a manual undertaking. Thanks to Leanware's expertise, a new page was integrated into our back office product, empowering our customers to efficiently manage their employees on their own terms. 

Project 2: Chat — Our mobile app enabled customers to engage in seamless communication with both each other and their own customers. However, replicating this functionality in our back office product presented challenges, as it required a tailored solution tied to a React Native library. 

Through their ingenuity, Leanware developed a custom chat and messaging React library from scratch, seamlessly integrated with our design system and existing bespoke solution. Throughout both projects, Leanware demonstrated exceptional capabilities in:

• Product and engineering discovery 
• Utilizing Next.JS, React, React Native, Testing Library, Apollo, GraphQL, Hasura, and our design system 
• Adapting to our implicit conventions and requirements As the engagement progressed, Leanware took the lead with impressive acumen, asking well-informed questions, and offering valuable suggestions on the code, product, and design aspects, which greatly enriched the outcomes. We couldn't have been more pleased with their performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of these projects was primarily driven by output-focused goals. The key measurement of progress and accomplishment revolved around the completion status of each project. We evaluated their success based on whether the objectives were achieved and if the projects were delivered within reasonable timelines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Leanware's project management approach was highly effective and collaborative. We adopted SCRUM methodology with week-long sprints, and our regular check-ins 3x a week ensured excellent communication and alignment throughout the engagement. One of the standout aspects of Leanware's performance was their consistent ability to deliver items on time. 

Their dedication and efficiency in meeting the sprint goals were commendable, allowing us to maintain a steady pace of progress. Leanware's responsiveness to our evolving needs was exemplary. Even when we encountered the need for sudden changes or hard pivots mid-sprint, they demonstrated remarkable adaptability and support. 

Their willingness to go the extra mile to accommodate our requirements was truly appreciated, and it made the entire collaboration feel like one cohesive team working towards shared objectives.

What was your primary form of communication with Leanware?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about Leanware was how swiftly they onboarded and adapted to our unique implementations and requirements. Despite receiving incomplete product descriptions, they asked the right questions to fill in the gaps, and quickly caught on to our undocumented code patterns and styles without getting caught up in minor details. 

Their adaptability allowed us to feel at ease when introducing them to a new project, and not stress over the normal communication frustrations that appear when working with a third party.

Are there any areas for improvement or something Leanware could have done differently?

We were thoroughly satisfied with Leanware's performance and the overall collaboration. There were no specific areas for improvement or things they could have done differently.

BACKGROUND

Introduce your business and what you do there.

I’m a director at  2Moon Capital LLC, an algorithmic trading startup. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leanware?

We didn’t have any software developers in-house, so we wanted an outside firm to partner with for software development services. 

SOLUTION

What was the scope of their involvement?

Leanware provides software development services for us. The team is helping us develop an automated trading platform. Initially, we met with their team, including the architects, and discussed the product requirements. Leanware created a preliminary design based on AWS’ cloud functionalities. We approved the design, and the team started the initial development. 

Since then, the scope has grown. We’ve had many cycles with Leanware in an iterative development process. The team constantly builds new features, changes features, and creates different components. In the first iteration, the team built the backend without a frontend piece. Currently, Leanware is building the platform’s frontend. They also maintain and evolve the existing platform. 

Our platform is primarily built using Python. Leanware has helped us build a code development pipeline in AWS using third-party components like GitHub. They also use Selenium, which enables us to interact with web pages and get data automatically without web browsing. 

The platform is designed for us to enact a trading strategy that generates input for the automated trading engine in AWS. Some key features include the ability to open trades, monitor them, and close them automatically based on inputs determined by the strategy, which comes from an external system. 

What is the team composition?

Initially, we worked with two senior backend developers, two junior backend developers, a software architect, and a project manager. Over time, we’ve worked with six developers. Currently, we work with five developers from Leanware, including a couple of frontend developers. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Leandro (Backend Developer) has been involved in the project from the beginning, even though the staffing has changed. He’s taken ownership of the planning and leadership of the team. I interact with Leandro daily and have seen how he’s grown, starting as a junior or medium-level developer and stepping into a senior role, which has been very helpful. 

How did you come to work with Leanware?

We found them through a referral from our internal team; a couple of teammates had worked with Leanware at another company. 

How much have you invested with them?

We’ve spent just over $500,000. 

What is the status of this engagement?

We started working together around February 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have a very good relationship and working process with Leanware. We work in very quick sprints where we try to build, break, and fix things fast and evolve quickly, and Leanware has been very accommodating with that way of working. 

Our company is still in startup mode, and we haven’t launched the platform into production, so we don’t have solid metrics on the engagement’s impact yet. The most significant success we’ve accomplished with Leanware is having a functional automated trading platform that we continue to evolve.

Moreover, we enjoy working with Leanware’s team. Although none of their developers had previous experience building a trading platform, they’ve been able to understand the concept and business logic over time despite the challenges.

How did Leanware perform from a project management standpoint?

They’ve been accommodating in helping us iterate very quickly in sprints. The product is unlike anything they’ve built before, so we’re learning from trying things and redoing them together, adjusting our processes as we go. 

Additionally, Leanware has been very flexible in adapting to our way of working. For example, Leanware initially provided a dedicated project manager. Then, we determined we should handle the project management, and Leanware accommodated us. Now, we have direct contact with the developers, who feel like in-house teammates. 

Leanware is very organized, providing reports on the hours they’ve worked. We communicate through phone calls three times a week to discuss the project’s progress. We also use Slack almost every day to communicate. 

What did you find most impressive about them?

Leanware’s ability to adapt to our methodology is their biggest strength. Many software development firms are very rigid in how they work with clients. Our company is very unique in that we’re still figuring out how to work. Therefore, having a flexible partner that can change direction quickly has been very helpful. Leanware doesn’t only develop quality products; they’ve become a part of our organization. 

Are there any areas they could improve?

We haven’t had any major complaints about their work in a long time. The most significant issue we’ve had has been when the junior developers need more guidance when they start, but that’s to be expected. 

Do you have any advice for potential customers?

I’ve gotten to know Leanware’s director personally, and they approach their clients similarly. The team is very open and doesn’t leave anything off the table. Therefore, I recommend treating Leanware as a true partner; be open about your business goals. An engagement with Leanware isn’t just about developing software but about them understanding the business side of your company — and they’re very good at that. 

BACKGROUND

Introduce your business and what you do there.

I’m the head of product at Groundlight, a Computer Vision-oriented startup.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leanware?

We’ve hired Leanware to augment our full stack development capabilities because we didn’t have enough internal front- and backend developers.  

SOLUTION

What was the scope of their involvement?

We initially brought Leanware in on a trial basis to start with frontend work and implement features. After that, we decided to bring in a backend developer. Our product is a Computer Vision API, and Leanware has been adding features to that base product. The system is a management system for creating and tracking the improvement of detectors over time as they train on new image data provided by human labelers.

A person can create a detector and send images against it to get immediate answers; Leanware is building the UI, which presents the images to users. They’re also involved with our labeling teams; we send them reports on their performance, and they send back responses to those reports. Those responses are then integrated into the overall flow of the product.

The technology stack includes React Native on the frontend and Django on the backend. Leanware helps us choose tools to use for long-term efficiency. 

What is the team composition?

We have a main point of contact, but we work with a range of developers from Leanware. 

How did you come to work with Leanware?

We found Leanware through a Google search.

How much have you invested with them?

We’ve invested around $120,000. 

What is the status of this engagement?

We started working together in December 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Leanware has been able to unblock our frontend product development effort completely. We’ve gone from doing a small amount of frontend work to being able to launch substantial work every 2–3 weeks. They push us to be productive and move more quickly in defining and expanding the product. They also help us get more feedback in a timely manner. 

From a quality perspective, they’ve been performing very well; we put them through our review process, and we’ve been happy with the work, so we’ve been letting them work more independently. 

How did Leanware perform from a project management standpoint?

We’ve been happy with their ability to deliver work on a healthy cadence. The work is open-ended, so it’s difficult to say they’re staying on budget and within a deadline, but we’ve been happy with them. We communicate primarily through Slack and use Jira for project management. 

What did you find most impressive about them?

Leanware is curious and dedicated to learning about our process. They also offer proactive suggestions, which we appreciate. We started this process looking for an outsourcing partner and feel like we’ve ended up with so much more. We respect their input; they’re a smaller consultancy, but they take ownership of everything, and their senior developers are always around to support us. 

They’re extremely proactive about keeping the code quality up, and Leanware is transparent when things aren’t going in a way they are satisfied with. We know they care about our product and are committed to its success. Leanware’s priority is supplying value. We trust their judgment because they are extremely reliable. 

Are there any areas they could improve?

We’ve struggled a little to integrate their design team on a part-time basis. Our product is not what they’re used to working on, so we need to give Leanware more visibility and greater ownership in the process to make that process more effective. 

Do you have any advice for potential customers?

Be open with them because they are extremely capable and have experience with many domains relevant to industrial automation. They are sensitive to everyone’s needs, and if you work with them to make a plan, you’ll do well. As an organization, they have the right machinery to grow into a more sophisticated partnership rather than a fixed scope. 

BACKGROUND

Introduce your business and what you do there.

I’m the manager of dental engagement at Docbraces. We’re a network of orthodontic clinics across Canada and parts of the US. I assist our treatment coordinators and clinics, engage with their dental community, and help them with their patient conversion to get them to start orthodontic treatments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leanware?

We wanted to develop a software tool to help our clinics create contracts for the patients’ orthodontic treatments. The tool also needed to create a product that our clinics could use as a presentation of treatment and payment options to work with the patient and find the option that could work best for them.

SOLUTION

What was the scope of their involvement?

Leanware has designed and developed a web application for us. First, we had a discovery phase where we shared our current tool and our vision for what we wanted. We also shared the parameters the application needed to have. 

For the UI/UX design, Leanware recommended some features and functions to make development easier and the final app more straightforward for users. We already had our user personas. Leanware guided us on the best way to make the app secure and user-friendly. When they did the initial design, they sent us Figma files and Loom videos for us to approve before coding. 

From there, Leanware built the application in sprints. During development, they presented us with the app for feedback and testing. We provided live feedback, and Leanware made adjustments and improvements throughout the development stage. 

Currently, Leanware is developing a new version of the app based on our clinics’ feedback. They also provide maintenance for the app. 

What is the team composition?

We mainly work with Carlos (CEO), Andrea (Product Manager), and Jarvy (Co-Founder). Additionally, 5–7 other members of Leanware’s team also work on our project. 

How much have you invested with them?

The initial app development cost about $50,000. 

What is the status of this engagement?

The initial development lasted from July–August 2022, and our last update was in January 2023. Our engagement with Leanware is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The tool Leanware produced has increased our visibility to multiple clinics simultaneously, helping us save person-hours and our clinic team members save time. Patients who can't come to our offices can now sign contracts digitally, which has been a huge help. We can collect patient information more securely thanks to Leanware's work. 

Our internal team also likes how user-friendly the app is — it's straightforward. Our teammates were used to a complicated Excel spreadsheet, so they've found the web app much simpler, especially for new staff members. The app makes everything easy to follow and hard to make a mistake. Overall, we really like the app's flow and its look and feel. 

Moreover, Leanware is very responsive to our feedback and any bugs that arise. We've been so happy with Leanware's work that we've chosen to continue our relationship with them and have them build the app's next version. 

How did Leanware perform from a project management standpoint?

They're excellent at project management. The team hasn't only stayed within our budget but also included extra tasks and requirements while maintaining the same deadlines and costs. 

We have direct communication with them through Slack and email, and they're very responsive and always follow through on their promises. For example, I sent them a message about a spelling error this morning, and they fixed it within a minute. 

During development, we held twice-weekly Google Meet or Zoom meetings with the team to review the status. Leanware is very open and transparent and always looks to us for clarification.

What did you find most impressive about them?

Leanware's biggest strengths are their dedication and affordable fees. 

Are there any areas they could improve?

I can't think of anything for Leanware to improve; they've been amazing. 

Do you have any advice for potential customers?

Maintain open communication with Leanware; they're very responsive and open to feedback. They want to hear our feedback regularly to improve because they take a lot of pride in their work. We've been very happy with them and would recommend them to anyone looking for these services.