LBMC Technology Solutions

BACKGROUND

Please describe your company and position.

I am the Controller of TradeMark Nitrogen Corp

Describe what your company does in a single sentence.

Fertilizer Manufacturer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LBMC Technology Solutions to accomplish?

• IT

SOLUTION

How did you find LBMC Technology Solutions?

personal

Why did you select LBMC Technology Solutions over others?

Referred to me

How many teammates from LBMC Technology Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

on going support for server and workstations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

deadlines met.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LBMC responds promptly with courtesy and professionalism. Everyone is happy to explain as much or as little as I might require.

What was your primary form of communication with LBMC Technology Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with their helpfulness and patience.

Are there any areas for improvement or something LBMC Technology Solutions could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m a construction administrator at Davis Stokes Collaborative, an architecture company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LBMC Technology Solutions?

Our company was hacked a couple of years ago, so we wanted to take measures to ensure it didn’t happen again.

SOLUTION

What was the scope of their involvement?

LBMC Technology Solutions provides IT support for us, including cybersecurity, network setup, and software installation.

What is the team composition?

We work with 2–5 teammates from LBMC Technology Solutions.

How did you come to work with LBMC Technology Solutions?

Someone referred them to me.

How much have you invested with them?

I’m not in a position to know.

What is the status of this engagement?

We started working together in January 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

LBMC Technology Solutions has kept us safe from hackers. Thanks to their work, I’ve been able to complete my part of the project.

How did LBMC Technology Solutions perform from a project management standpoint?

Ryan (IT Support Engineer) has delivered on time. We communicate via email and messaging apps.

What did you find most impressive about them?

LBMC Technology Solutions is quick to help.

Are there any areas they could improve?

No, there aren’t any.