launchOptions

BACKGROUND

Please describe your company and position.

I am the Director of Square Cloud Limited

Describe what your company does in a single sentence.

Business Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire launchOptions to accomplish?

• Creation of Company's website

SOLUTION

How did you find launchOptions?

Their sales manager reached out to me on Linkedin.

Why did you select launchOptions over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from launchOptions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed a user-friendly website that could help me attract more clients and showcase the potential of my company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

launchOptions has created our website from scratch. As a result I am very satisfied with the web design services they provided, as it helped us structurize our appearance and become much more client-friendly making it easy for visitors to navigate and find the information they need.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was seamless. They were always quick in responding to our queries and provided regular updates on the website development process. Their professionalism, interest and commitment to providing excellent work were evident from start to finish. They finished the project on time.

What was your primary form of communication with launchOptions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise and attention to details exceeded my expectations as they got deep into our business goals to offer really useful solutions. The team demonstrated creativity and professionalism throughout the entire process. Our website is clean and organized now, and our clients can quickly access essential information about our services, attorneys, and contact details. launchOptions implemented responsive design elements so our clients can easily use the website across various devices.

Are there any areas for improvement or something launchOptions could have done differently?

I don't think so. Everything was fine and they were great to work with.

BACKGROUND

Please describe your company and position.

I am the CEO of KJ Group

Describe what your company does in a single sentence.

KJ Group is behind some of the most popular apps in Georgia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire launchOptions to accomplish?

• Technical Implementation and Development
• Testing and Quality Assurance
• Performance Optimization

SOLUTION

How did you find launchOptions?

From colleagues

Why did you select launchOptions over others?

• Great culture fit
• Good value for cost

How many teammates from launchOptions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the Borbalo app project encompassed the development of a reliable, user-friendly, and secure application, tailored to address specific needs in fine management and parking solutions for drivers in Georgia. A critical component of the project was the integration of numerous APIs, facilitating seamless interaction with various governmental and non-governmental agencies. 

The primary deliverables included the design and deployment of the app on both iOS and Android platforms. Post-launch, the app has been receiving regular updates to enhance functionality and user experience. This detailed review reflects the comprehensive nature of the project and its successful execution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the Borbalo app project that demonstrate its progress and success are primarily reflected in the user engagement and app performance metrics. Since its launch a year ago, Borbalo has achieved over 100,000 downloads, a significant milestone indicating widespread user adoption and interest. 

Additionally, the app has maintained an excellent track record in terms of user satisfaction, evidenced by an extremely low volume of complaints or negative reviews regarding its performance. The stability of the app is further highlighted by its low crash rate, signifying robust and reliable software engineering. 

Moreover, the efficiency and reliability of the payment system are underscored by the absence of reported issues, contributing to a seamless user experience. These factors collectively serve as tangible indicators of the project's success and the app's positive reception among users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management practices at this company are exceptional. They excel in accurately estimating task durations, consistently delivering on their commitments with remarkable precision. On the infrequent occasions when timelines are not met, the team promptly acknowledges this and demonstrates a strong commitment to the project by working overtime or during non-standard hours to rectify the situation.

Additionally, the company provides expedited development services for emergencies or projects with stringent deadlines, showcasing their flexibility and customer-centric approach. I'm thoroughly satisfied with their responsiveness to our needs, reflecting their dedication to customer satisfaction.

What was your primary form of communication with launchOptions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about LaunchOptions was the remarkable level of trust they extended to me. Despite the lack of prior personal interactions and limited information about my background, they commenced a significant project with me without insisting on any upfront financial commitments. 

This approach is a stark contrast to my experiences with other teams and companies, which often require advance payment and subsequently exhibit diminished motivation to deliver. This demonstration of trust not only sets LaunchOptions apart but also speaks volumes about their exceptional ethical standards.

Are there any areas for improvement or something {provider_name} could have done differently?

While my overall experience with LaunchOptions has been overwhelmingly positive, one area that could be enhanced is their language and cultural diversity, particularly in regards to international projects. Our startup is based in Georgia, and our primary market and communication are in Georgian. Consequently, having app designs and communications primarily tailored to the Georgian context is crucial for us. 

It would have been immensely beneficial if LaunchOptions had a more linguistically diverse team. This would have facilitated smoother operations and a more tailored approach to our specific regional needs. Incorporating team members fluent in Georgian or familiar with the Georgian market would be a valuable improvement, making their already excellent service even more accessible and relevant for international clients like us.

BACKGROUND

Please describe your company and position.

I am the Product manager of Lavoria

Describe what your company does in a single sentence.

HoReCa Recruitment Service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire launchOptions to accomplish?

• We needed a job board that would be comfortable both for employers and potential employees, where they could use filters, save search results and communicate directly with each other.

SOLUTION

How did you find launchOptions?

• Online Search
• linkedin

Why did you select launchOptions over others?

• Great culture fit
• Good value for cost
• Cost and quality optimal ratio

How many teammates from launchOptions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They prepared architecture documentation, created the UI design and developed the platform which they are supporting now.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having a solid domain knowledge, launchOptions offered the all-in-one solution aligned with our budget. It has helped us optimize costs and save time on product development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They perform well and their management process has always been good. launchOptions are easy to speak with and they resolve any issues.

What was your primary form of communication with launchOptions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

launchOptions can do a project from A to Z. They also provided me with a few possible platform designs and I chose the best one for us. Other than that, they created a user-friendly job board that helps us gain new clients and provide them with positive personal experience which is very important to our business.

Are there any areas for improvement or something launchOptions could have done differently?

No, all is fine to me