Lantern Digital

BACKGROUND

Please describe your company and position.

I am the Practice Development Manager & Junior Clerk of a legal company 

Describe what your company does in a single sentence.

Our goal of this website revamp project was to create a modern, user-friendly website that reflects our Chambers' professionalism and showcases our barristers’ expertise. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lantern Digital to accomplish?

• design and develop a modern, user-friendly website
• given the content-heavy nature of our website, with frequent updates of news and case highlights, we needed a backend system that could streamline content management and ensure smooth, efficient updates.

SOLUTION

How did you find Lantern Digital?

Referral

Why did you select Lantern Digital over others?

• Close to my geographic location
• Great culture fit
• Languages ability in Mandarin and English

Describe the scope of work in detail. Please include a summary of key deliverables.

The team delivered beyond expectations, providing a polished design and prompt technical support. Their attention to detail, creativity, and proactive communication ensured a seamless collaboration. While a more detailed post-launch tutorial could enhance the experience, their tailored solutions, especially for managing our content-heavy updates, were invaluable. We are thrilled with the final product and highly recommend their services for anyone seeking a professional and reliable website partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The successful launch of a fully functional, professional website that reflects our Chambers' reputation and showcases our barristers' expertise. The website's content management system is now significantly more efficient, allowing for faster updates of news and case highlights, which is crucial for our ongoing operations. Additionally, we’ve seen an improvement in user engagement, as the website is now more intuitive and visually appealing, leading to positive feedback from both our barristers and clients. The prompt resolution of any technical issues and the smooth post-launch support further demonstrate the success of the collaboration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

very promptly

What was your primary form of communication with Lantern Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Creativity; Good design; Prompt help

Are there any areas for improvement or something Lantern Digital could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Director of HGR Consulting (Shanghai) Ltd

Describe what your company does in a single sentence.

We are a consulting firm that helps foriegn firms succeed in China

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lantern Digital to accomplish?

• salavage what we could from our existing website setup
• redesign and modernize a new website

SOLUTION

How did you find Lantern Digital?

Referral

Why did you select Lantern Digital over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Lantern Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Lantern to redesign our website which included content and the way it was laid out.   They took the backbone of our existing website and gave us a new more modern design.   At each step of the way, Lantern listened to what we wanted and did not redirect us.   They took our direction on the design and created a website we love.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The speed in execution is the most important measurable outcome.   We started from ground zero with a few images and case studies.   The framework was assembled quickly.   We did not have to go back and forth on small details or recommunicate direction.   

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Lantern team combines the knowledge of building websites with a clear design perspective. In order to build a great website, you need to be able to have the design knowledge to translate ideas.   That is what Lantern provides.

What was your primary form of communication with Lantern Digital?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How quickly they were able to create a website that we were looking for. The team was hands-on and engaged every step of the way until delivery

Are there any areas for improvement or something Lantern Digital could have done differently?

We are completely satisfied with the experience with Lantern and our website

BACKGROUND

Please describe your company and your position there.

I am the Managing Partner for China's leading experiential learning and educational travel provider. We create travel experiences throughout China for students from international schools around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lantern Digital, and what were your goals?

We wanted a new website which focused on the educational branch of our business. Our aim was for the new website to represent the company we had become, and also communicated a clear vision of where we were heading.

SOLUTION

How did you select Lantern Digital and what were the deciding factors?

Through our China-based network, we reached out to five different agencies. We selected Lantern based on their professionalism, experience, and references.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a designer who created assets and a website layout using Adobe XD. From there, we had an initial meeting with Lantern to determine project scope, as well as to settle on some technical/design compromises.

From there, we delivered all of our assets to them, and they stuck to their Schedule of Delivery. They also conducted a short training and handover, so that we can now manage the website.

How many people from the vendor's team worked with you, and what were their positions?

We worked very closely with Felicia, who was our project and account manager. In addition to Felicia, we had two meetings with Andrew, who is the company owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything was delivered according to spec, and on time. I think the website speaks for itself: https://education.thehutong.com/

Describe their project management style, including communication tools and timelines.

Once we had delivered Lanter the assets, we managed everything over email and video calls.

What did you find most impressive or unique about this company?

Their professionalism, experience, competencies, and values were all impressive.

Are there any areas for improvement or something they could have done differently?

Honestly, none.

BACKGROUND

Please describe your company and your position there.

We are independent fashion brand focusing on creative fashion. our main markets are Japan and China. I am one of the 2 founders and creative director of the brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lantern Digital, and what were your goals?

We hired lantern to develop a new website as well as online shop for the brand. We wanted to have a highly creative and fun website that in a simple and user friendly way reflected the brands core values. It was also important for us that the brand remained visible and that the site was working seamlessly both in China and abroad.

SOLUTION

How did you select Lantern Digital and what were the deciding factors?

Initially we talked with a few different companies but we really appreciated the friendly yet proffecional approach of Lantern. They where always very clear with us about costs, timelines etc that was very important for us and we immediately felt we could thrust them to be our long time partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had initial meeting about our bigger goal and ideas for the website and brand. Lantern outlined for us the basic requirement to run a smoth website in China and abroad. After that we made an initial design for how we wanted the website to look .

That was followed by several meetings and tryouts to translate our design to a functional and user friendly website. through the process we made several adjustments to the initial design.

The online shop we developed at a later stage but it followed a similar pattern. Since then Lantern have been handling the website maintainance, SEO and several website updates and adjustments.

How many people from the vendor's team worked with you, and what were their positions?

I think it was mainly two people mainly account manager and designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We don't have any metrics to compare with since it was our first website for the brand. However we have got a lot of compliments from both partners and customers for the website and shop. People really appreciate the innovative and fun designs wile still being very user friendly.

Describe their project management style, including communication tools and timelines.

We mainly been communicating by email but they have always been very clear with attaching time frames and budgets for all the projects and updates that we been working on. They also often sent us step by step guidlines for problem that we had with Shopify etc.

What did you find most impressive or unique about this company?

The team has been very receptive to our ideas and needs. They have always in a professional and transparent way explained every step for us.. We see them as a very reliable longtime partner and friend to our brand.

Are there any areas for improvement or something they could have done differently?

No not what I can think of.

BACKGROUND

Please describe your company and your position there.

Founder at Koofeel Interior Design

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lantern Digital?

Branding/VI and first website in 2006. 3 more websites since then, last one finished in 2015. (Answers below about the first website in 2006)

What were your goals for this project?

Original project in 2006 was to make a new brand VI and make a really outstanding website, to get some new client inquiries.

SOLUTION

How did you select Lantern Digital?

I knew Lantern's founder before had very good designer and programmer skill and very talented people. So when I want to build my company's website I decided to hire them. And I think their team looked very professional and had good taste.

Describe the project in detail.

First we did a new logo and VI, we had some meetings first to talk about our ideas then I received some options. Next we did the website, follow and develop the style based on the VI concept. Then they did programming and made a very attractive animated effect.

What was the team composition?

I worked with the Founder, Creative Director, and Art Director. They all joined for each meeting in person. I could also contact them directly any time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Because of the new website, I got huge amount of inquiries. And a lot of international famous company started to contact me.

How effective was the workflow between your team and theirs?

They delivered all the work on time with good quality. Easy to talk to. Total schedule was on time.

What did you find most impressive about this company?

I think they are very creative, and they can combine design and programming together and also understand the marketing and business part. And can accept some creative idea. And very responsible and organized.

Are there any areas for improvement?

After the first website which made in Flash, later I ask them to make new websites based on my own idea which is super simple. But compared to the first one, the newest one is not very exciting. I hope I can work with them on a new site.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Bodyworks, a healthcare company that offers Pilates sessions for clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lantern Digital?

We needed help rebuilding and redesigning our website, which was originally built by another company.

SOLUTION

What was the scope of their involvement?

Lantern Digital has designed, built, and hosted our website. The team has also created new content for our large site, which includes payment and video streaming features.

What is the team composition?

We’ve worked with 2–5 teammates from Lantern Digital.

How did you come to work with Lantern Digital?

We found them through an online search. We chose them over other options because they were close to our geographic location, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working together in October 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in the number of visitors to our site, as well as an increase in video views and payments.

How did Lantern Digital perform from a project management standpoint?

Lantern Digital’s project management has been very good. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Lantern Digital delivers on time, is supportive, knows what we want, is ready to listen, and is very responsive.

Are there any areas they could improve?

There’s nothing they need to improve — they’ve been great.

BACKGROUND

Please describe your company and position.

I am an executive at Zhuoyu

Describe what your company does in a single sentence.

Designs and crafts furniture and utensils for tearoom

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lantern Digital to accomplish?

• Working with Lantern, we created a new Chinese + English product website for our Zhuoyu brand, using our brand identity and product photography.
• Since launch, they have also provided us ongoing support.

SOLUTION

How did you find Lantern Digital?

Online Search

Why did you select Lantern Digital over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Lantern Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided Lantern with our brand assets and product photography. Lantern visited our studio, then did some concepts and page designs of all the key pages. Then they programmed the website and launched it. They currently provide hosting and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Launched a new Zhuoyu website including all of our collections and products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and according to our expectations. Felicia was always available to support and answer questions.

What was your primary form of communication with Lantern Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

International team based in Shanghai for ease of communication and global perspective

Are there any areas for improvement or something Lantern Digital could have done differently?

I cannot think of any at this time.

BACKGROUND

Please describe your company and your position there.

Music Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lantern Digital, and what were your goals?

to demonstrate my studio works

SOLUTION

How did you select Lantern Digital and what were the deciding factors?

Professional and good price

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Designed the functions of the website according to my requirements and uploaded my portfolio

How many people from the vendor's team worked with you, and what were their positions?

Two, Felicia and her boss.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very hard, because my works are targeted to a small group of clients.

Describe their project management style, including communication tools and timelines.

Wechat is our communication tool in most.

What did you find most impressive or unique about this company?

They always finish the job on time with a quality result.

Are there any areas for improvement or something they could have done differently?

N/A