Custom Software Dev for Tax Depreciation Co
- Custom Software Development Mobile App Development Web Development
- Less than $10,000
- January 2024
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"A unique aspect of the team was their ability to combine technical excellence with exceptional customer service."
- Real estate
- Australia
- 51-200 Employees
- Online Review
- Verified
Kylient Software Solutions Pvt Ltd developed mobile apps for a tax depreciation company. The team also designed the apps UX/UI and integrated them with the client's CRM and ERP systems.
Kylient Software Solutions Pvt Ltd's app increased the client's daily active users and revenue and improved operational efficiency. The team managed the project exceptionally and maintained clear and consistent communication. The team's commitment and exceptional customer service stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Product Strategy Manager of BMT Tax Depreciation
Describe what your company does in a single sentence.
Australia's largest supplier of Tax Depreciation Schedules.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kylient Software Solutions Pvt Ltd to accomplish?
- Enhance Operational Efficiency Through Automation
- Deliver a User-Centric Mobile Application
- Develop a Scalable Enterprise Application
SOLUTION
How did you find Kylient Software Solutions Pvt Ltd?
Long standing relationship
Why did you select Kylient Software Solutions Pvt Ltd over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Company values aligned
How many teammates from Kylient Software Solutions Pvt Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Project Overview
The scope of work involves designing, developing, and deploying custom mobile applications tailored for both consumer and enterprise use. The project aims to deliver scalable, secure, and user-friendly applications that address specific business needs while enhancing user engagement and operational efficiency.
Key Deliverables
Requirements Analysis and Planning
Conduct detailed discussions with stakeholders to define objectives, features, and functionality.
Develop a project roadmap, including milestones, timelines, and resource allocation.
UI/UX Design
Create intuitive and visually appealing user interfaces tailored to the target audience.
Conduct user testing and incorporate feedback to ensure a seamless user experience.
Custom App Development
Build feature-rich mobile applications compatible with iOS, Android, or cross-platform environments.
Include functionality such as push notifications, real-time data syncing, secure user authentication, and offline capabilities.
Backend Development
Design and implement robust backend systems to support app functionality, including APIs, databases, and third-party integrations.
Ensure scalability to handle future app growth and increased user demand.
Integration and Testing
Integrate the app with existing systems and third-party services, such as CRMs, ERPs, or payment gateways.
Conduct rigorous quality assurance testing to identify and resolve bugs, ensuring performance and reliability across devices.
Deployment and Launch
Prepare the app for deployment on platforms like Google Play Store and Apple App Store.
Assist with app submission, ensuring compliance with platform guidelines.
Post-Launch Support
Provide maintenance and support services, including performance monitoring, regular updates, and bug fixes.
Offer analytics dashboards to track user engagement and app performance metrics.
Additional Features
Consumer App: Focus on user engagement with features like personalized recommendations, social sharing, and in-app purchases.
Enterprise App: Prioritize business needs such as secure data access, role-based permissions, real-time reporting, and integration with enterprise systems.
The final product will deliver a seamless, high-performing application tailored to meet the unique requirements of both consumer and enterprise users. Let me know if you'd like this expanded or tailored further!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
1. Increased User Engagement
The app achieved an increase in daily active users (DAU) within three months of launch, with an increase in average session exceeding initial projections.
Enterprise App: Employees utilised the app’s workflow automation tools, reducing time spent on manual tasks
2. Improved Operational Efficiency
Automation of repetitive tasks through the app reduced manual errors and cut processing times
Consumer App: Streamlined user onboarding, reducing signup time
Enterprise App: Real-time data syncing with existing ERP systems improved decision-making speed
3. Revenue Growth
Enterprise App: The app facilitated faster client processing times
4. Enhanced User Satisfaction
User feedback indicated a satisfaction rate based on surveys, with high praise for the app's intuitive design and performance.
Consumer App: Received positive reviews.
Enterprise App: Internal employee satisfaction surveys showed an improvement in perceived productivity and ease of use.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Kylient Software Solutions Pvt Ltd demonstrated exceptional project management throughout the development process. They maintained clear and consistent communication, ensuring that every milestone and deliverable was aligned with our expectations. Here are some positive outcomes:
Timely Delivery:
Every phase of the project was delivered on schedule, from initial planning and design to final deployment. Their ability to manage tight deadlines without compromising quality was truly impressive.
Proactive Problem-Solving:
Kylient’s team was highly responsive to our needs and quick to address any challenges that arose during the project. They actively sought our input and implemented changes promptly, ensuring the final product met all our requirements.
Exceptional Coordination:
Their project management approach was structured and transparent, with regular updates and progress reports. This level of organisation made it easy to track the project's status and provided us with peace of mind throughout the process.
Adaptability:
Kylient was incredibly flexible in responding to evolving project requirements. Whether it was integrating additional features or adjusting timelines, they consistently demonstrated a client-first mindset.
Commitment to Excellence:
The team not only delivered on time but also exceeded our expectations in terms of quality and functionality. Their dedication to understanding our business goals and translating them into a successful product was evident in every interaction.
Overall, Kylient Software Solutions Pvt Ltd proved to be a reliable partner, and their outstanding project management was a key factor in the success of our collaboration. I would not hesitate to work with them again.
What was your primary form of communication with Kylient Software Solutions Pvt Ltd?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What I found most impressive about Kylient Software Solutions Pvt Ltd was their unwavering commitment to understanding our specific business needs and tailoring their solutions accordingly. They didn’t just offer a one-size-fits-all approach; instead, they took the time to deeply analyse our objectives and challenges, delivering a product that was not only functional but truly transformative for our operations.
A unique aspect of the team was their ability to combine technical excellence with exceptional customer service. Their team was always approachable, proactive, and genuinely invested in our success. They seamlessly blended innovation with practicality, offering creative solutions that aligned perfectly with our goals while staying mindful of timelines and budgets.
Additionally, their versatility across various industries, such as healthcare, fintech, logistics, and real estate, stood out. This breadth of experience gave them a distinctive edge in anticipating and addressing complex project requirements, ensuring the final product was both robust and future-proof.
Overall, Kylient’s combination of technical expertise, customer-centric approach, and industry versatility made them an outstanding partner for our software development needs.
Are there any areas for improvement or something Kylient Software Solutions Pvt Ltd could have done differently?
Nothing to note!
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
