Kubo S.A.S.

BACKGROUND

Introduce your business and what you do there.

I’m the customer success manager for a global health and wellness company that offers science-backed nutrition products and business opportunities through independent distributors in over 90 countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kubo S.A.S.?

We needed help with the assessment, creation, and rollout of a global app to support our distributors' businesses.

SOLUTION

What was the scope of their involvement?

Kubo S.A.S. assessed, created, coded, and rolled out a mobile app to support our distribution business. Everything was coded and developed by Kubo S.A.S. The app has integration with our systems, order management, CRM, inventory management, P&L capabilities, among other functions.

What is the team composition?

We worked with 2–5 teammates from Kubo S.A.S.

How did you come to work with Kubo S.A.S.?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

The proejct cost is confidential.

What is the status of this engagement?

We worked together from July 2019–July 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measured the project's success through downloads, usage, CTA clicks, and recommendations. The app was truly loved by users. It even won the global innovation award inside our company.

How did Kubo S.A.S. perform from a project management standpoint?

Kubo S.A.S.'s project management was fantastic. They delivered on time. We communicated through in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Their speed to market and always problem-solving attitude were impressive.

Are there any areas they could improve?

There's nothing they could have improved on. They were fantastic. I truly enjoyed working with them.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Leal, a customer loyalty and engagement platform serving B2C customers in Latin America.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kubo S.A.S.?

We needed someone to develop the MVP of our platform.

SOLUTION

What was the scope of their involvement?

They developed the MVP of our platform. It’s a mobile and web interface. It was a very robust platform that took over 16 months to complete. We had an app that was a native iOS and Android. We also had a strong backend done in PHP with MySQL databases. We had a strong frontend that was done in Angular. They also did all the deployment and infrastructure on AWS.

What is the team composition?

There were seven people working on the project. There were designers, backend developers, an architect, frontend, and mobile developers.

How did you come to work with Kubo S.A.S.?

We researched a lot of different companies throughout Latin America. Over 20 vendors were reviewed. After going through a scoring process, Kubo S.A.S. was the first choice.

How much have you invested with them?

We've invested over $220,000.

What is the status of this engagement?

We started working together from October 2015 to December 2016. From there, they’ve been working with us on several projects that we have outsourced. They also worked on the next versions of our app. Nowadays, we have them on a consultant retainer for our tech platform.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve done strict control of their coding quality and the timing on their deliverables. On a scale of 1-10, I’d give them a 9.2.

How did Kubo S.A.S. perform from a project management standpoint?

They’ve been very transparent in the planning process. They usually stick to the initial planning of the projects we’ve developed together.

What did you find most impressive about them?

The quality for the price is impressive. They’ve also been very helpful in understanding the strategy we’re following and questioning the real requirements in terms of technology that we need for that project. They go the extra mile in terms of the partnership we have. Not only do they just stay on the tech side but they go on the business side.

Are there any areas they could improve?

In terms of QA, they’ve been improving a lot. We had to be more hands-on at the beginning for the QA but now they spend more time in the project so they can make sure what they’re delivering has fewer bugs.

Do you have any advice for potential customers?

Establish milestones for the project. Have bonuses for when the completion of milestones is done in the timeframe.