Kloc Technologies

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of BuckleBeats Ltd

Describe what your company does in a single sentence.

Kloc Technologies helped develop the website and platform for my startup, and I couldn’t be happier with the experience. Having worked on many outsourced projects in the past, I can confidently say the Kloc team stands out. From the first iteration to the final delivery, they maintained exceptional attention to detail, thoroughly checking quality every step of the way.

I even tried testing for issues or bugs, given my past experiences, but I couldn’t find any—an impressive outcome that gave me complete confidence in the rest of the project.

Communication with the team was seamless. Using Slack, I could easily connect with various team members, from designers to developers, and they were always quick to respond. They were also incredibly flexible, accommodating slight changes in scope without hesitation and consistently going the extra mile to build a strong, long-term partnership.

I genuinely see them as an extension of my own team and wouldn’t hesitate to recommend them. If you’re looking for a reliable, high-quality development partner, Kloc Technologies won’t disappoint!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

• Roam website and platform integration

SOLUTION

How did you find Kloc Technologies?

Online Search

Why did you select Kloc Technologies over others?

• High ratings
• Good value for cost
• Quality of work

How many teammates from Kloc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

website end to end development 

Mena platform integration - full custom product development with payment gateway 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Quality of work on website and platform
2. Meeting Delivery timeline
3. Communicating promplty 
4. catering to project scope changes
5. making recommendations on project challenges 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time and always catered to needs including scope creeps 

What was your primary form of communication with Kloc Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about this company was their agile approach, excellent communication, and the talented team members across both design and tech development. I also had the opportunity to engage with the CEO and other senior stakeholders, who contributed to various aspects of the project. Overall, I truly enjoyed working with them.

Are there any areas for improvement or something Kloc Technologies could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the E-Commerce Project Manager of Curio

Describe what your company does in a single sentence.

Curio is a digital platform that curates and sells furniture, lighting, accessories and art made by our portfolio of makers and artisans from all over the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

Website build

SOLUTION

How did you find Kloc Technologies?

Referral

Why did you select Kloc Technologies over others?

Good value for cost

How many teammates from Kloc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development and build on Shopify Plus.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website build

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Kloc Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

We have been extremely impressed with Klocs work. Having worked with many domestic and international development companies over the years I understand the challenges with sourcing off shore website development. Kloc have been hands down the best I've worked with. 

Guru, our lead developer executed everything first time and to an extremely high standard - this is very rare in my experience.

Vishal, our project manager was meticulous and lead the whole project to our deadlines. 

Overall, they were attentive and diligent, and I would not hesitate to work with them again.

Are there any areas for improvement or something Kloc Technologies could have done differently?

No

BACKGROUND

Please describe your company and position.

I'm an executive at Bruno Capelo Headwear

Describe what your company does in a single sentence.

Manufacturing and Importing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

• Update Shopify Website

SOLUTION

How did you find Kloc Technologies?

Referral

Why did you select Kloc Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Kloc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Rebuilt theme and added new layouts and apps to current website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Success from the project. 
• We re-designed an entire website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes delivered on time

What was your primary form of communication with Kloc Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very patient with all my changes.

Are there any areas for improvement or something Kloc Technologies could have done differently?

None. 

BACKGROUND

Please describe your company and position.

 I am the Director, Engineering of a product development company 

Describe what your company does in a single sentence.

Product Development And Solutioning

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

• Shopify Store Creation

SOLUTION

How did you find Kloc Technologies?

Referral

Why did you select Kloc Technologies over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from Kloc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shopify store migration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Live Working Site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables were on time and as per our expectations.

What was your primary form of communication with Kloc Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Have the right set of talents to work on Shopify. Hence, did not have to spend time in explaining the requirements.

Are there any areas for improvement or something Kloc Technologies could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Owner of Salnia Fashions

Describe what your company does in a single sentence.

We are two sisters with a passion for South Asian fashion. We started Salnia Fashions LLC as a passion side gig in 2013, we have been on a journey bringing a unique traditional Eastern design look and vibe to South Asian communities in North America. What started off as just selecting the right quality of traditional dresses for ourselves, turned into helping friends with recommendations, which then turned to helping friends of friends choose the right outfits for the right occasions. 

Along the way we realized that our instinctive feel for tasteful selection and curation was fulfilling the needs of a wider South Asian community. Getting a branded designer wear, custom made for an individual is something hard to deliver for discerning customers in North America. Today, thanks to the trust and loyalty of a wide base of customers, we are proud to say that we are one of the largest home-based boutiques based in the North East. We carry over 25+ brands.

With deep relationships with all the leading brands we are focused on introducing them to North American customers. Our aim as always is to deliver a more intimate shopping experience even in this age of fast fashion and faster shipping. We do that by investing in these five guiding principles that has become the ethos of our brand and business.

Deep Knowledge is Irreplaceable – Years of deep dives into the histories, mysteries and intricacies of South Asian garment design has helped us build a treasure trove of knowledge. Old is Always Gold – We always make a conscious effort to revive old gen craft of hand embroidery (Chikankari, Zardosi, Cross-stitch, Zari, Kamdani), printing techniques (block print, dyeing techniques) and make an effort to bring them to the mainstream.

The Art of Trend Curation – Knowing what is trending is one thing, but we believe curating it by creating the right ‘look book’ to capture the tastes and imaginations of our customers is more important. Value Delivered to Your Tastes - Our ability to make a design or a look fit to suit individual customer tastes is the unique value we deliver. Which is matched with affordable and unbeatable prices.

Customer Service is Queen – We offer a unique homely buying experience where we prize our personal interactions and relationships with customers above everything else.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

• Help build a robust ecommerce website
• Guide us on our ecommerce journey
• Help us maintain and run a storefront as a partner

SOLUTION

How did you find Kloc Technologies?

Referral

Why did you select Kloc Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Kloc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Helped build strategy and customer Experience journey for our e-commerce initiative
• Helped us to nail down a technology platform for our needs - Shopify
• Helped us to identify a theme that support our vision - Did a POC for us
• Helped customize the template and helped us build the structure for the store
• Supported us to setup the store and the entire product catalogue
• Train our staff on Shopify Admin and product catalogue and other shopify functionalities
• Helped us to implement Shopify Inbox and other plugins
• Manage and maintain the site and provide us technical support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Quality deliverables
• Delivered exceptional value
• They were very responsive and knowledgeable

Check out our storefront o view their work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all our deliverables were delivered on time. They did set up calls to go over the progress updates on a weekly basis

What was your primary form of communication with Kloc Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Very responsive
• Great attitude
• Highly skilled 
• Positive mindset and flexibility to accommodate changes

Are there any areas for improvement or something Kloc Technologies could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Manager of a beauty & cosmetics company.

Describe what your company does in a single sentence.

Men's haircare brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

• Problem solving
• Saving time
• Great understanding of what needs to done

SOLUTION

How did you find Kloc Technologies?

• Online Search
• Other

Why did you select Kloc Technologies over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Kloc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website has been improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great to work with, and everything was delivered on time and in a professional manner.

What was your primary form of communication with Kloc Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to help and go beyond.

Are there any areas for improvement or something Kloc Technologies could have done differently?

No

BACKGROUND

Please describe your company and position.

I am an executive at kstack

Describe what your company does in a single sentence.

Kstack is run group of great minds that addresses complex problems in everyday business operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

• scale
• expertise
• quality
• reliability

SOLUTION

How did you find Kloc Technologies?

Online Search

Why did you select Kloc Technologies over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Kloc Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have engaged Kloc for multiple projects, with a particular focus on scaling our existing website development. The key deliverables for these projects include: 

1. **Reduction of Bugs**: Our primary objective is to significantly decrease the number of bugs in our website's code. This involves identifying and rectifying existing bugs, as well as implementing strategies to prevent new ones from occurring. 
2. **Enhancement of Deployment Process**: We aim to refine our deployment process to make it more efficient, reliable, and faster. This will involve streamlining our existing deployment workflows, incorporating automation where possible, and ensuring that our deployment practices are in line with industry standards. 
3. **Elevation of Feature Development Quality**: Another crucial goal is to improve the overall quality of the features being developed and deployed on our website. This includes ensuring that new features meet a high standard of functionality, user experience, and performance. It also involves setting up a more robust testing and quality assurance process to catch any issues before they make it to production. 

These initiatives are geared towards making our website more robust, user-friendly, and efficient, thereby enhancing the overall experience for our end-users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To effectively measure the success of our engagement with Kloc, we have established the following metrics: 

1. **Reduction in Reported Bugs**: Achieving a reduction of reported bugs by at least 10% compared to the average of the last three months. This metric will indicate a significant improvement in the stability and reliability of our website. 
2. **Decrease in Post-Deployment Bugs**: Ensuring that each new deployment results in at least 5% fewer bugs than the previous deployment, demonstrating continuous improvement in our development and deployment processes. 
3. **Effectiveness of New Features**: Implementing key success measurements for each new feature built. This will help us evaluate if the features are meeting their intended objectives and are beneficial to the users. 
4. **Code Cleanup and Optimization**: Establishing a systematic approach to code cleanup and optimization. This includes removing redundant code, refactoring inefficient code segments, and adhering to coding best practices. The aim is to have a measurable improvement in code maintainability and readability. 
5. **Increased Website Speed**: Improving the load time and overall performance of the website. We aim to achieve a noticeable increase in speed metrics, such as reduced page load times and faster response times, which are crucial for user satisfaction and SEO. 
6. **Enhanced Development Efficiency**: Tracking the time taken for development cycles and aiming for a reduction in this duration. By optimizing our development processes and improving collaboration among team members, we seek to enhance overall efficiency in developing and deploying new features or updates. 

These metrics will provide a comprehensive framework to assess the effectiveness of our collaboration with Kloc and ensure that our website development scales effectively, both in terms of quality and efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have a regular set of meetings weekly, and the attendance and communication were prompt. No complaints on that.

What was your primary form of communication with Kloc Technologies?

In-Person Meeting

What did you find most impressive or unique about this company?

Reliability: these days, this is hard to find; they are upfront on the realistic number of days, with no hidden words.

Are there any areas for improvement or something Kloc Technologies could have done differently?

Nothing I can think about. They are most accommodative.

BACKGROUND

Please describe your company and position.

I am the Assistant Manager of 4700BC

Describe what your company does in a single sentence.

4700BC is a gourmet snacking and gifting brand!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

• Shopify Store Management
• Website Developer

SOLUTION

How did you find Kloc Technologies?

Referral

Why did you select Kloc Technologies over others?

Referred to me

How many teammates from Kloc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shopify Plus store management and web tool development using shopify apps!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website Features 
• Website Bug Fixing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kloc uses Asana to manage all ongoing projects! They have delivered all projects on time and responded promptly to our queries.

What was your primary form of communication with Kloc Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Active resolution of problems

Are there any areas for improvement or something Kloc Technologies could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Business Head of Fantam Brand Private Limited

Describe what your company does in a single sentence.

Fan Merchandise

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

• Implement shopify store

SOLUTION

How did you find Kloc Technologies?

Referral

Why did you select Kloc Technologies over others?

• Pricing fit our budget
• Referred to me

How many teammates from Kloc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kloc to handle every aspect of running our Shopify store, including design, development, and upkeep.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A functional shopify store design and execution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Once the design was aligned, the team quickly jumped into execution with on-time delivery.

What was your primary form of communication with Kloc Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are quick, collaborative, and cost-effective.

Are there any areas for improvement or something Kloc Technologies could have done differently?

Can do more to help startups drive sales through promotional ideas.

BACKGROUND

Please describe your company and position.

I am the Content Supervisor of Jashanmal National Company

Describe what your company does in a single sentence.

Jashanmal Group is one of the leading trading, distribution, and retail companies in the Middle East.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kloc Technologies to accomplish?

• E-commerce website development
• Website maintenance

SOLUTION

How did you find Kloc Technologies?

• Referral
• Other

Why did you select Kloc Technologies over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Kloc Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design and code store updates 
• Creation of collections and corresponding changes to the navigation 
• Creation or revision of static pages Integration of any nice-to-have apps or scripts that enhance the overall site 
• Resolution of responsive issues 
• Client review and follow ups 
• System testing Integration testing 
• Deployment of fixes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in conversion rates, sessions, sales, and subscribers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regardless of the time difference, KLOC has always been available to us. We consider them a partner with whom we regularly engage to deliver projects on time and address issues as soon as they arise in order to avoid any type of business disruption. 

They also propose alternatives and workable solutions to our requests.

What was your primary form of communication with Kloc Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team goes above and beyond to meet all of our expectations for 12 websites. They provide solutions to problems we experience on a daily basis and recommend methods to improve the websites.

Are there any areas for improvement or something Kloc Technologies could have done differently?

Discussions on new developments and competitor analysis would be beneficial in planning better websites and looking for alternative techniques to improve customer journeys.