KITRUM

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and CTO of an EdTech startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KitRUM?

We needed a mobile application developed.

What were your goals for this project?

We wanted a flexible partner with considerable expertise in the specified backend and frontend technologies, as well the problem domain.

SOLUTION

How did you select this vendor?

Several vendors approached us. After interviewing the project managers and developers, we decided that KitRUM was the best fit. They were poised to work with a startup like ours and help us make important early-stage technological decisions. Overall, the hiring process was time- and cost-effective.

Describe the project in detail.

The mobile app targeted students and included AR technology. We started with the prototype, a paid pilot by one of our customers. KitRUM iterated the solution weekly.

How much did you spend with this vendor?

We spent between €50,000–€100,000 ($57,030–$114,060 USD).

When did the project begin and end?

We started working together in spring 2017 and the partnership ended in early 2018.

What was the team composition?

The team included a frontend developer, a Unity developer, and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our client was very happy with the results and remains one our most important customers to this day. Consequently, we pivoted our entire company around the product.

How effective was the workflow between your team and theirs?

Remote work is always a challenge for effective communication. This project had its share of communication mismatches, but the team was always eager to make the development process work for us. Video calls for critical meetings were highly effective.

What did you find most impressive about this company?

The team was highly skilled and reasonably priced. We couldn’t have afforded that level of expertise in the domestic market.

Are there any areas for improvement?

The make-or-break factor for any remote work is communication. It was good, but that would be the most significant improvement they could make.

BACKGROUND

Please describe your company and your position there.

I’m the founder & Chief Strategy Officer of a digital agency that works with small to mid-size businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KitRUM?

We hired KitRUM to work on a number of small design projects for our clients. We work with them as needed, and the projects vary from web design to UX/UI design.

What were your goals for this project?

We wanted projects to achieve the high-level of design that our customers are used to.

SOLUTION

How did you select this vendor?

Design companies frequently approach us. KitRUM caught our attention.

Describe the project in detail.

We worked with our clients to finalize any content and design aesthetics. Then, we passed the project to KitRUM to design pages and other assets.

What was the team composition?

We work with a project manager and a lead designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

KitRUM lived up to our standards. What it comes down to is our customers’ satisfaction, and we achieved that.

How effective was the workflow between your team and theirs?

Their team quickly delivered drafts and responded to any change requests.

What did you find most impressive about this company?

Their attention to detail was noteworthy.

Are there any areas for improvement?

There are none that I can think of.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of a video production company. We provide a camera kit to our clients and give them all the training and resources needed to shoot their own video content. They then upload it to our cloud-based platform, and our post-production team edits the footage and returns their finished video within 24 hours.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KitRUM?

We wanted to build an iOS app but didn’t have any in-house resources to do so.

SOLUTION

What was the scope of their involvement?

KitRUM built our iOS app and fixed any issues. We spent a few months doing active work and creating the app and then a few months tracking bugs and making sure the app ran smoothly. They then added the app to the App Store.

What is the team composition?

We worked with a project manager, full-time developer, and QA analyst.

How did you come to work with KitRUM?

They reached out to us. I did my own research and saw they had good reviews, so I hired them.

How much have you invested with them?

We spent around $5,000.

What is the status of this engagement?

We worked together from July–December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is live in the App Store, which is exactly what we wanted.

How did KitRUM perform from a project management standpoint?

We had weekly check-ins, and they showed a demo every week of the work they’d accomplished. They provided progress reports to keep us updated on where they were at.

What did you find most impressive about them?

Their project management and communication were excellent, especially for an offshore team.

Are there any areas they could improve?

They could’ve been more proactive in QA and stopping bugs from coming through in the first place.

BACKGROUND

Introduce your business and what you do there.

I’m a software engineer for a bot automation startup that works on robot grippers and end-of-arm tooling. Our products are primarily for small- and large-scale industrial automation use. To foster a more collaborative environment, we seek to make robots, grippers, and end-of-arm tools easy for customers to use.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KitRUM?

Because I’m the only full-time software engineer on site, I needed resources who could augment my development capacity. KitRUM helped us develop a PC interface that allows us to communicate with our robotic grippers.

SOLUTION

What was the scope of their involvement?

They worked with us to develop a desktop interface using our provided mock-ups and communications protocol. It’s a Windows program that allows vendors to interact with and control a robotic gripper by setting parameters. On the interface, vendors can see data related to the gripper and communicate with it via ethernet socket messaging.

KitRUM built the program using Microsoft Visual Studio and C#, and we finished the main production a couple of months ago. Currently, we’re doing minor bug fixes and making general improvements.

What is the team composition?

I’ve mostly interfaced with their project manager, but there are also two other programmers who work with me. We completed most of the work with 1–2 programmers but would scale up if we needed something in a pinch. In total, there have been 4–5 technical staff.

​​​​​​How did you come to work with KitRUM?

I wasn’t part of the hiring process, but I know my boss looked for Eastern European companies.

How much have you invested with them?

They bill us per month, which is based on hours worked. Typically, they charge $58 an hour per developer.

What is the status of this engagement?

Their work started in March 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I appreciate how flexible they are. As a startup, we often change requirements or face challenges that we don’t have time to handle. Despite this, KitRUM has been willing to work without us throughout the process. Later in the project, we needed to translate the program into different languages but lacked the resources to do it. Their team took the initiative to find translators and completed the task quickly. It’s clear that they’re professionals who know what they’re doing.

How did KitRUM perform from a project management standpoint?

We manage the code through GitHub and communicated via weekly calls and Slack. The most difficult part of the project has been the back and forth because they’re 12 time zones away. However, as we’ve continued working together, we’ve gotten a better sense of when to touch base. Now, they communicate often and are willing to accommodate times for us.

What did you find most impressive about them?

Beyond good communication and project management, they’re smart, friendly people.

Are there any areas they could improve?

The only obstacle was the time difference, but we overcame that, so I can’t criticize them.

Do you have any advice for potential customers?

Have a game plan and communicate it clearly. KitRUM is receptive to your ideas, so don’t be shy about sharing them.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and co-founder of Codescoop. We’re an IT startup that’s building software development tools for enterprise clients. We also provide analytics and machine-learning services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KitRUM?

We needed to ramp up a skilled software development team within our region, preferably in the same time zone.

SOLUTION

What was the scope of their involvement?

Once we founded the company, we immediately started working with KitRUM on our core platform. It’s built for both mobile devices and web browsers. They’re working with a combination of JavaScript, React, and cloud-based technology to create a responsive frontend system. They’ve also integrated several opensource frameworks, MySQL databases, NoSQL databases, and Reddit databases into the backend. A few of their developers are working on our API and DevOps automation efforts.

What is the team composition?

They provide a team of six engineers.

How did you come to work with KitRUM?

I was referred to them at a previous job, and we worked together on a project. I was familiar with their capabilities, so I reached out for assistance. I personally interviewed their staff and handpicked a team. Within a few weeks, we started development.

How much have you invested with them?

So far, we’ve spent €350,000 (about $398,000 USD).

What is the status of this engagement?

We started working together in May 2017, and the engagement is ongoing. Including our project together at my previous job, I’ve been working with their team for four years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We started from scratch. The KitRUM team’s experience and skill improved the quality of our core platform. They deliver reliable code, and they refactor it on their own. We’ve established a formal QA process, so there are never any problems. I’m completely satisfied with their work.

How did KitRUM perform from a project management standpoint?

We have an in-house project management system that their developers and architects follow. We work in an agile environment, using Jira to track the project and GitHub to share information. Most of our communication is through Slack. It’s been a seamless collaboration so far.

What did you find most impressive about them?

Their depth is their biggest strength. They hire competent developers, and they can scale their team to accommodate our workload. I’m very impressed by how quickly they’re able to provide additional resources.

Are there any areas they could improve?

With the flexibility in team composition, there’s a bit of confusion around the terms of the contract. They could be more uniform and transparent in this process. With that said, we’re a startup, so we don’t care much about formalities as long as we’re working quickly. Overall, they meet all of our needs.

Any advice for potential customers?

Clients should be prepared for a flexible partnership. I would recommend the KitRUM team to any startup, mid-sized company, or dynamic enterprise. Businesses with established workflows may find it challenging to navigate the informal workflow.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Lean Street Company. We’re a consulting company that provides engineering and business talent for startups.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KitRUM?

We needed a staffing partner that could quickly pull the appropriate talent for specific technical roles in data, science, or machine learning.

SOLUTION

What was the scope of their involvement?

We work with KitRUM when a client presents us with urgent hires and there’s no time for our entire onboarding and screening process. Because KitRUM has a large talent pool available to them, which they can quickly and effectively screen, they provide us with qualified candidates in a short period. We send them the job requirements and usually within one or two days, we have the resumes of talented applicants.

They also provide us with a first-week trial, so that if an engineer is not a good fit, they can be easily replaced. That has given both the client and us a lot of confidence in onboarding the KitRUM personnel.

Our biggest client is a startup that just launched their first site, and we worked with KitRUM to provide them with two data science and machine learning engineers. Upon initial hire, the client wasn’t ready for the two engineers to begin their work with Python. However, KitRUM is so talented at finding dedicated and driven personnel, that these two engineers immediately engaged with different roles to help the client.

What is the team composition?

I’ve met the CEO in-person twice, once in Poland and once in San Francisco. I’ve also worked directly with the founder, and recently, a new team member that will be managing clients and projects. All three of them are personable, kind, and down to earth.

How did you come to work with KitRUM?

One of the founders initially reached out to me, and I was impressed with his technical savvy. KitRUM then produced a wealth of resumes that were extremely well screened, so we continued working with them.

How much have you invested with them?

We’ve invested roughly $50,000.

What is the status of this engagement?

We began working together in April 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We check in regularly with our clients and with the KitRUM management—who receive regular reports from their engineers. Everyone has been pleased with their work, and the KitRUM staff is satisfied with their placements.

How did KitRUM perform from a project management standpoint?

We have specific project management tools with each of our customers, but with KitRUM specifically, we communicate through email.

What did you find most impressive about them?

We abandoned the vendors that we worked with before KitRUM because their hiring process became muddled and complicated past the beginning of our relationship. We have developed and maintained a personal partnership with KitRUM.

Additionally, their first-week trail has been a huge advantage. There was one instance when a developer couldn’t work with a client because of the odd hours and different time zones. KitRUM’s trial period created a level of comfort in finding the perfect candidate.

Are there any areas they could improve?

I can’t think of anything—outside of offering a lot of discounts.

Do you have any advice for potential customers?

I recommend getting in touch with, and staying connected to, the KitRUM management and the person that placed their personnel. As each project evolves, you will discover more requirements and that communication with KitRUM will help keep you connected with offsite staff.

BACKGROUND

Please describe your company and position.

I am the CBDO of Acropolium

Describe what your company does in a single sentence.

Custom software development services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

The main project goals were to stabilize the Transportation Management System (TMS), fix deployment failures, optimize AWS infrastructure to reduce operational costs, and integrate the system with HubSpot CRM for real-time data sync.

SOLUTION

How did you find KITRUM?

Referral

Why did you select KITRUM over others?

Good value for cost

How many teammates from KITRUM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The dev team was responsible for TMS development, resolving critical codebase issues, and optimizing AWS configurations. They also handled the integration of the TMS with HubSpot CRM. The new solution addressed key pain points such as infrastructure cost optimization, real-time syncing of customer and shipping data, and setting up a CI/CD pipeline.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By optimizing the AWS configurations, they managed to cut down cloud costs by 140%, which was a huge win. The platform also became much more stable, server load dropped by 90%, and everything started running smoother. Thanks to the integration with HubSpot CRM, the team is now saving around 20 hours of manual work every month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was well-structured and transparent. Even when unexpected issues came up, they responded quickly and provided solutions without disrupting timelines.

What was your primary form of communication with KITRUM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They took on a messy, half-done codebase, cleaned it up, and even made it work better than expected.

Are there any areas for improvement or something KITRUM could have done differently?

not sure

BACKGROUND

Please describe your company and position.

I am the Marketing manager of Elit-Web

Describe what your company does in a single sentence.

Digital marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

• We collaborated with KITRUM on the intelligence CRM for the known pharmacy chain. Our team optimized their website according to best SEO practices, and the KITRUM team was tasked with developing a complex, centralized CRM solution to manage employees, payments, and stock across all pharmacy units. Using a pre-built modular framework, KITRUM delivered a fully functional CRM within a few months. They also implemented AI-powered analytics, automated chatbot notifications and reminders, and comprehensive dashboards, enhancing administrative efficiency and improving overall satisfaction rates.

SOLUTION

How did you find KITRUM?

Referral

Why did you select KITRUM over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from KITRUM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included developing a centralized CRM to manage employees, payments, and inventory across all pharmacy units. Adding AI-powered analytics, automated notifications, and dashboards. Covering all testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Satisfied admin users of the platform + the overall client’s satisfaction were high, as the CRM was delivered really quickly and contained great functionality. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered everything on time and provided a ready-to-use solution even more quickly than the client had expected. KITRUM covered all the project management, acting in the Agile approach, which also was a benefit for our client. 

What was your primary form of communication with KITRUM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The development speed, seniority of KITRUM’s tech and PM teams, flexibility in communication, and structured approach to every stage of the project. 

Are there any areas for improvement or something KITRUM could have done differently?

I can’t remember anything disturbing. 

BACKGROUND

Please describe your company and position.

I am the CMO of Software development company

Describe what your company does in a single sentence.

We are a software development company, specializing in custom web and mobile apps. We offer full-cycle development services helping our partners achieve their business goals and grow. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

• Design and implement new features within the platform that align with the pre-existing project scope.
• Integrate the app with various systems and develop pipelines and support tools to enhance the platform's functionality and efficiency.
• Maintain and support the mobile and web platforms, using a diverse tech stack, such as Node.js, React.js, Typescript, and C++ for back/front clients and Flutter, Java/Kotlin/ObjC/Swift for Mobile parts.

SOLUTION

How did you find KITRUM?

Online Search

Why did you select KITRUM over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KITRUM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with Kitrum began in 2019. On our recent mobile game development project, Kitrum quickly understood the project's needs and played a critical role in adding new features while ensuring they were thoroughly tested to maintain a seamless user experience. 
They managed system integrations, developed support pipelines, and provided comprehensive documentation, ensuring all issues were addressed efficiently. Overall, the experience was highly positive, and Kitrum proved to be a reliable and effective partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Kitrum led to significant measurable outcomes that demonstrated clear progress and success for the mobile game project:

• Feature enhancements boosted user retention rates by making the game more engaging.
• Streamlined system integrations and support pipelines improved efficiency, lowering operational costs.
• Scalable solutions and thorough documentation facilitated the seamless expansion of game features, supporting long-term growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kitrum's project management was highly effective. It used tools like Slack, Jira, Google Meet, and emails to ensure clear communication and smooth workflow. The communication process was organized, clear, and efficient, ensuring that all messages were effectively conveyed and understood.

What was your primary form of communication with KITRUM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Kitrum is its holistic approach — it doesn't just focus on code but also considers the overall business impact. Its team is technically skilled, proactive, and thoughtful, making it a great partner to work with.

Are there any areas for improvement or something KITRUM could have done differently?

We are pleased with Kitrum's work as they consistently delivered excellent results and met all our expectations.

BACKGROUND

Please describe your company and position.

 I am the VP Engineering of a financial services company 

Describe what your company does in a single sentence.

Combines managed services with technology to provide financial compliance and anti-money laundering solutions to customers around the world

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

• Staff augmentation

SOLUTION

How did you find KITRUM?

Online Search

Why did you select KITRUM over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from KITRUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Support developing SaaS products in the anti-money laundering and financial compliance industry

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Revenue growth through meeting key project deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver projects on time. They are able to rapidly souce engineers with skills that match our needs and are very flexible to the needs of our business.

What was your primary form of communication with KITRUM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Engineers are of a high-quality and great cultural fit.

Are there any areas for improvement or something KITRUM could have done differently?

We are very happy with KITRUM's performance and have no complaints about their service