KindSoftUA

BACKGROUND

I am the Operations Manager of RITO

RITO provides and distributes agrochemical products, such as crop protection formulas and fertilizers. We optimize supply chains, maintain distributor networks, and provide agricultural consultations for farmers and agricultural business customers.

OPPORTUNITY / CHALLENGE

• We contracted KindSoftUA for creating a web application and mobile application to digitalize our product catalog, facilitate ordering process of agrochemicals for distributors, and simplify technical questions from the clients.

SOLUTION

Clutch Site

• Pricing fit our budget
• Great culture fit
• Good value for cost

2-5 Employees

End-to-end web design and web development were performed by KindSoftUA for the creation of our client portal, as well as development of mobile applications for Android and iOS operating systems. Main outcomes included custom UI/UX design, interactive product catalog, and order tracking.

RESULTS & FEEDBACK

Development of the mobile application and web portal allowed to decrease time for processing orders for distributors by 35% and increase the number of inquiries of our digital catalog by 40%.

Their project management was excellent since they delivered all sprint milestones timely. Communication was fast using Slack and Jira, and they adapted quickly whenever there were changes in our needs.

• In-Person Meeting
• Virtual Meeting

The technical team swiftly grasped complex processes of agricultural chemical distribution and turned them into user-friendly interfaces.

They documented initial user testing only partially, but they rapidly filled the gaps at request and on time for the launch of the product.

BACKGROUND

I am the Director of IT of ACMMC

• ACMMC offers management consulting and operational technical assistance services to enterprises. We provide customized strategies, compliance management services, and corporate systems optimization solutions to make complex business operations smooth.

OPPORTUNITY / CHALLENGE

• We engaged KindSoftUA to do the entire Web Design and Web Development work to upgrade our corporate portal and enhance customer interaction.

SOLUTION

• Online Search
• Referral
• Clutch Site

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

2-5 Employees

• KindSoftUA managed the entire Web Development and Web Design process, starting from custom wireframes to frontend and backend development and UX/UI Design assets according to our specific technical needs.

RESULTS & FEEDBACK

• Our website page load times were boosted by more than 40%, our user bounce rates became lower, and mobile client conversions increased in just two months after our new website launch.

• The project management was highly organized and dependable. They delivered their tasks within every deadline, were always in touch via Slack, and quickly adapted to any changes that we introduced in the features without any difficulties.

• Virtual Meeting
• Email or Messaging App

It is also great how they managed to convert complicated business demands into good-looking web design and code without losing its performance.

If only they had provided us with detailed technical documentation during the development stage.

BACKGROUND

I am the Director of Information Systems of KTERD

KTERD offers regional research infrastructure, institutional data services, and technology management. We create digital learning projects and public education materials that help scientists and academic institutions within our regional network.

OPPORTUNITY / CHALLENGE

• We needed to upgrade our main web portal, improve access to the portal for all device types, and redesign our data visualization interfaces using Web Design and Web Development services.

SOLUTION

• Online Search
• Clutch Site

• Pricing fit our budget
• Good value for cost
• Company values aligned

6-10 Employees

• The KindSoftUA team created responsive Web Design, rebuilt front-end elements, introduced a new navigation system, and designed our website’s visual look via UX/UI Design. The major results we achieved were ready-made templates, proper stylesheets, and page layout design.

RESULTS & FEEDBACK

• Page loading speed was increased by 42% and the bounce rate on mobile devices was significantly decreased. Feedback from our internal system administrators showed that it became easier to manage content and user engagement went up on our main data resource pages.

• The project management was quite smooth. They hit every deadline for milestones, had weekly check-ins, and managed scope changes without any hiccups that affected the launch schedule.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

• Their ability to convert technical requirements for infrastructure into aesthetically pleasing front-end design. They kept up the balance between technical and UX/UI Design at all stages of development.

They did provide some initial documentation, which was somewhat lacking but was sorted out very well during our technical review.

BACKGROUND

I am the Chief Digital Officer of Srunde

Srunde is a digital agency specializing in brand architecture, product strategy, and corporate web solutions for growth-oriented global mid-market businesses.

OPPORTUNITY / CHALLENGE

• We contracted KindSoftUA to perform Web Design and Web Development work for our core platform, paying special attention to rapid page loading and efficient user experience.

SOLUTION

• Online Search
• Referral
• Clutch Site

• High ratings
• Pricing fit our budget
• Good value for cost

2-5 Employees

• We received well-thought-through responsive UI/UX design, up-to-date web layouts, clean code for front-end part, and web development as a whole. They developed optimized landing pages and integrated custom components and content management.

RESULTS & FEEDBACK

Page loading times became 40% faster, bounce rates fell dramatically among key landing pages, and desktop to mobile consistency in conversions grew during the first two months after launching the new build.

All tasks were done on time according to the scheduled sprints. Communication was always timely and technical changes or client suggestions were implemented within 24 hours during development.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Their approach to transferring design into the code in Web Design helped us get absolutely identical look between the approved mockups and the build.

The initial documentation could have been somewhat more detailed but their team explained all questions shortly after launch.

BACKGROUND

I am the VP of Technology of SOI

• SOI develops automated telematics solutions and vehicle intelligence applications which allow transportation companies to monitor and manage commercial vehicles fleets.

OPPORTUNITY / CHALLENGE

• We contracted KindSoftUA for Web Development to build an interactive web-based dashboard allowing our enterprise clients to monitor their vehicle operations on real-time basis.

SOLUTION

• Online Search
• Referral
• Clutch Site

• Pricing fit our budget
• Great culture fit
• Good value for cost

2-5 Employees

• KindSoftUA provided full-stack Web Development services. They developed a responsive customer portal, implemented all data-streaming functionality and integrated web interface with our secure vehicle API endpoints.

RESULTS & FEEDBACK

• Platform engagement increased 35% within two months after platform deployment. Load times of our web application became below 1.2 seconds for the most intensive vehicle tracking screens.

Project management was clear and reliable. They worked in two-weeks Agile cycles, fulfilled all deployment deadlines and implemented all changes we requested without any delays in deliveries.

• Virtual Meeting
• Email or Messaging App

Their ability to develop highly performant, production-grade web code based on complex streaming telemetry without degrading system performance and reliability was outstanding.

• It could have been helpful to extend their QA documentation in the first project phase.

BACKGROUND

I am the DevOps Engineer of Aidko

Aidko offers automated infrastructure, continuous integration, and server management services for cloud-native and enterprise systems.

OPPORTUNITY / CHALLENGE

• We engaged KindSoftUA for all Web Design, Web Development, and UX/UI Design to create a highly performing customer portal integrated with our continuous integration processes.

SOLUTION

Clutch Site

• Great culture fit
• Good value for cost

1 Employee

KindSoftUA created user-friendly UX/UI interfaces, developed the modern Web Design, and did the Web Development backend. They provided dashboards, asset loading, and interface components that integrate quickly with our deployment scripts.

RESULTS & FEEDBACK

The modernized front end reduced platform load time by 35%, and they reduced build overhead when deploying the application. The user onboarding process became easier, and our platform monitoring tools now work seamlessly with the responsive user interface.

Their sprint planning was efficient. They delivered deliverables as expected and utilized Jira effectively. They quickly adapted to any change in technical requirements during the backend integration process.

Email or Messaging App

Their skill in translating technical processes into effective UX/UI design was impressive. They integrated front end web design with system engineering without compromising aesthetics.

Their documentation on custom user interface components could have been more elaborate; however, they responded effectively to all questions related to technical transfer.

BACKGROUND

I am the Database Administrator of HMBEI

HMBEI provides customized engineering and technical solutions. In my role as Database Administrator, I am responsible for managing the key database infrastructure, integrations, data flow, and web reporting capabilities.

OPPORTUNITY / CHALLENGE

• To upgrade our internal client portal and improve the front-end Web Design for efficient database querying, we decided to engage KindSoftUA as Full Stack Web Development Company.

SOLUTION

Clutch Site

Good value for cost

2-5 Employees

KindSoftUA performed a comprehensive Web Development to rebuild our database-driven backend. They offered responsive UI templates, efficient database queries, API integrations, and Web Design for the layout refreshment.

RESULTS & FEEDBACK

The database query performance improved by 40% on the web client. The uptime increased up to 99.9%. User engagement in client portals increased due to easier navigation and faster data retrieval from all reporting modules.

All engineering sprints were delivered on time. Technical communication was efficient through Jira and Slack channels. Whenever changes in the database schema were required during the engineering sprints, their team reacted immediately without any delay of the milestones' deadlines.

• Virtual Meeting
• Email or Messaging App

Their capability to perform both complex back-end data architecture and beautiful front-end visualizations made everything easy and seamless.

Documentation provided at the beginning of sprints was relatively concise but became detailed when requested later.

BACKGROUND

I am the Director of Engineering of Cutny

Cutny provide digital infrastructure for link shortenings, customized branding of redirect links and real-time traffic analytics.

OPPORTUNITY / CHALLENGE

• We have hired them to revamp our external web interface, user account dashboards and upgrade user interface interaction components.

SOLUTION

• Online Search
• Referral

• Good value for cost
• Referred to me

2-5 Employees

It involved complete Web Design layout development, functional Web Development for customer dashboards modules and UX/UI Design systems that would allow easy real-time data analytics views for customers.

RESULTS & FEEDBACK

We noticed 35% drop in bounce rates from our product landing pages along with halving the number of technical support tickets from customers in just two months post implementation.

Project deliverables came on time. Their team showed great responsiveness during testing and were able to quickly adjust layout whenever there were any technical issues to be considered.

• In-Person Meeting
• Virtual Meeting

Holistic understanding of Web Design, UX/UI Design and basic Web Development is clearly one of their strong points. They provided very efficient, reliable and speedy interfaces which stood the test of time under intense client usage.

They could have informed us beforehand about dependency updates. However, their project delivery was smooth and precise.

BACKGROUND

I am the VP of Technology of Bince

Bince is a digital forum software which allows us to connect communities online. We offer scalable infrastructure, smooth discussions, and effective moderation tools which enable us to create engaging online spaces.

OPPORTUNITY / CHALLENGE

• We had to upgrade our front end design and web functionality on our website. We decided to use their services in order to make our website faster and to redesign our UI.
• Our goal was to improve portal usability and performance through targeted Web Design and custom Web Development tailored to heavy concurrent user traffic.

SOLUTION

Clutch Site

Good value for cost

2-5 Employees

KindSoftUA offered us full custom wireframe development, responsive Web design, clean front-end Web development, and API integration. They redesigned our core templates for discussions in order to achieve faster page loading on mobile devices.

RESULTS & FEEDBACK

Loading page time was reduced by 40% while mobile users engagement increased dramatically in two months after website launching. Clean codebase minimized the number of bugs after launch to zero.

Management was smooth and well-organized. They met every sprint deadline, communicated daily through Slack, and made any changes to the scope rapidly without disrupting their production schedules.

Email or Messaging App

Their technical expertise in custom front-end design is notable. They were able to turn feature requests into efficient code without continuous guidance.

The initial technical documentation upon handover was quite brief, but everything was explained properly during the last debriefing meeting.

BACKGROUND

Please describe your company and position.

I am the Director of IT of a precision hardware company

Describe what your company does in a single sentence.

Ours is a company that creates, develops, and distributes precise hardware, which includes components for CNC machining, tool holders, lubricating systems, and customized mechanical assemblies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoftUA to accomplish?

• We needed KindSoftUA to create an official website that would describe our technical services in an easy-to-understand manner and make inquiries for products and services more efficient.

SOLUTION

How did you find KindSoftUA?

Online Search

Why did you select KindSoftUA over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from KindSoftUA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Design, Web Development, and UX/UI Design tasks were performed by KindSoftUA. Service pages, product areas, responsive design, inquiry forms, and proper presentation of our services were all included in the resulting website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final result provided us with a better digital presentation, made navigation between services and products better, and created a more efficient way for potential clients to make inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication was clear, the requirements were satisfied without delays, and the changes we requested were efficiently implemented during development.

What was your primary form of communication with KindSoftUA?

Virtual Meeting

What did you find most impressive or unique about this company?

KindSoftUA knew how to represent technical manufacturing information on the website in a more user-friendly way.

Are there any areas for improvement or something KindSoftUA could have done differently?

Additional documentation would help us in future maintenance and updating of the content.