KindSoftUA

BACKGROUND

I am the Director of Information Systems of KTERD

KTERD offers regional research infrastructure, institutional data services, and technology management. We create digital learning projects and public education materials that help scientists and academic institutions within our regional network.

OPPORTUNITY / CHALLENGE

• We needed to upgrade our main web portal, improve access to the portal for all device types, and redesign our data visualization interfaces using Web Design and Web Development services.

SOLUTION

• Online Search
• Clutch Site

• Pricing fit our budget
• Good value for cost
• Company values aligned

6-10 Employees

• The KindSoftUA team created responsive Web Design, rebuilt front-end elements, introduced a new navigation system, and designed our website’s visual look via UX/UI Design. The major results we achieved were ready-made templates, proper stylesheets, and page layout design.

RESULTS & FEEDBACK

• Page loading speed was increased by 42% and the bounce rate on mobile devices was significantly decreased. Feedback from our internal system administrators showed that it became easier to manage content and user engagement went up on our main data resource pages.

• The project management was quite smooth. They hit every deadline for milestones, had weekly check-ins, and managed scope changes without any hiccups that affected the launch schedule.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

• Their ability to convert technical requirements for infrastructure into aesthetically pleasing front-end design. They kept up the balance between technical and UX/UI Design at all stages of development.

They did provide some initial documentation, which was somewhat lacking but was sorted out very well during our technical review.

BACKGROUND

I am the Chief Digital Officer of Srunde

Srunde is a digital agency specializing in brand architecture, product strategy, and corporate web solutions for growth-oriented global mid-market businesses.

OPPORTUNITY / CHALLENGE

• We contracted KindSoftUA to perform Web Design and Web Development work for our core platform, paying special attention to rapid page loading and efficient user experience.

SOLUTION

• Online Search
• Referral
• Clutch Site

• High ratings
• Pricing fit our budget
• Good value for cost

2-5 Employees

• We received well-thought-through responsive UI/UX design, up-to-date web layouts, clean code for front-end part, and web development as a whole. They developed optimized landing pages and integrated custom components and content management.

RESULTS & FEEDBACK

Page loading times became 40% faster, bounce rates fell dramatically among key landing pages, and desktop to mobile consistency in conversions grew during the first two months after launching the new build.

All tasks were done on time according to the scheduled sprints. Communication was always timely and technical changes or client suggestions were implemented within 24 hours during development.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Their approach to transferring design into the code in Web Design helped us get absolutely identical look between the approved mockups and the build.

The initial documentation could have been somewhat more detailed but their team explained all questions shortly after launch.

BACKGROUND

I am the VP of Technology of SOI

• SOI develops automated telematics solutions and vehicle intelligence applications which allow transportation companies to monitor and manage commercial vehicles fleets.

OPPORTUNITY / CHALLENGE

• We contracted KindSoftUA for Web Development to build an interactive web-based dashboard allowing our enterprise clients to monitor their vehicle operations on real-time basis.

SOLUTION

• Online Search
• Referral
• Clutch Site

• Pricing fit our budget
• Great culture fit
• Good value for cost

2-5 Employees

• KindSoftUA provided full-stack Web Development services. They developed a responsive customer portal, implemented all data-streaming functionality and integrated web interface with our secure vehicle API endpoints.

RESULTS & FEEDBACK

• Platform engagement increased 35% within two months after platform deployment. Load times of our web application became below 1.2 seconds for the most intensive vehicle tracking screens.

Project management was clear and reliable. They worked in two-weeks Agile cycles, fulfilled all deployment deadlines and implemented all changes we requested without any delays in deliveries.

• Virtual Meeting
• Email or Messaging App

Their ability to develop highly performant, production-grade web code based on complex streaming telemetry without degrading system performance and reliability was outstanding.

• It could have been helpful to extend their QA documentation in the first project phase.

BACKGROUND

I am the DevOps Engineer of Aidko

Aidko offers automated infrastructure, continuous integration, and server management services for cloud-native and enterprise systems.

OPPORTUNITY / CHALLENGE

• We engaged KindSoftUA for all Web Design, Web Development, and UX/UI Design to create a highly performing customer portal integrated with our continuous integration processes.

SOLUTION

Clutch Site

• Great culture fit
• Good value for cost

1 Employee

KindSoftUA created user-friendly UX/UI interfaces, developed the modern Web Design, and did the Web Development backend. They provided dashboards, asset loading, and interface components that integrate quickly with our deployment scripts.

RESULTS & FEEDBACK

The modernized front end reduced platform load time by 35%, and they reduced build overhead when deploying the application. The user onboarding process became easier, and our platform monitoring tools now work seamlessly with the responsive user interface.

Their sprint planning was efficient. They delivered deliverables as expected and utilized Jira effectively. They quickly adapted to any change in technical requirements during the backend integration process.

Email or Messaging App

Their skill in translating technical processes into effective UX/UI design was impressive. They integrated front end web design with system engineering without compromising aesthetics.

Their documentation on custom user interface components could have been more elaborate; however, they responded effectively to all questions related to technical transfer.

BACKGROUND

I am the Database Administrator of HMBEI

HMBEI provides customized engineering and technical solutions. In my role as Database Administrator, I am responsible for managing the key database infrastructure, integrations, data flow, and web reporting capabilities.

OPPORTUNITY / CHALLENGE

• To upgrade our internal client portal and improve the front-end Web Design for efficient database querying, we decided to engage KindSoftUA as Full Stack Web Development Company.

SOLUTION

Clutch Site

Good value for cost

2-5 Employees

KindSoftUA performed a comprehensive Web Development to rebuild our database-driven backend. They offered responsive UI templates, efficient database queries, API integrations, and Web Design for the layout refreshment.

RESULTS & FEEDBACK

The database query performance improved by 40% on the web client. The uptime increased up to 99.9%. User engagement in client portals increased due to easier navigation and faster data retrieval from all reporting modules.

All engineering sprints were delivered on time. Technical communication was efficient through Jira and Slack channels. Whenever changes in the database schema were required during the engineering sprints, their team reacted immediately without any delay of the milestones' deadlines.

• Virtual Meeting
• Email or Messaging App

Their capability to perform both complex back-end data architecture and beautiful front-end visualizations made everything easy and seamless.

Documentation provided at the beginning of sprints was relatively concise but became detailed when requested later.

BACKGROUND

I am the Director of Engineering of Cutny

Cutny provide digital infrastructure for link shortenings, customized branding of redirect links and real-time traffic analytics.

OPPORTUNITY / CHALLENGE

• We have hired them to revamp our external web interface, user account dashboards and upgrade user interface interaction components.

SOLUTION

• Online Search
• Referral

• Good value for cost
• Referred to me

2-5 Employees

It involved complete Web Design layout development, functional Web Development for customer dashboards modules and UX/UI Design systems that would allow easy real-time data analytics views for customers.

RESULTS & FEEDBACK

We noticed 35% drop in bounce rates from our product landing pages along with halving the number of technical support tickets from customers in just two months post implementation.

Project deliverables came on time. Their team showed great responsiveness during testing and were able to quickly adjust layout whenever there were any technical issues to be considered.

• In-Person Meeting
• Virtual Meeting

Holistic understanding of Web Design, UX/UI Design and basic Web Development is clearly one of their strong points. They provided very efficient, reliable and speedy interfaces which stood the test of time under intense client usage.

They could have informed us beforehand about dependency updates. However, their project delivery was smooth and precise.

BACKGROUND

I am the VP of Technology of Bince

Bince is a digital forum software which allows us to connect communities online. We offer scalable infrastructure, smooth discussions, and effective moderation tools which enable us to create engaging online spaces.

OPPORTUNITY / CHALLENGE

• We had to upgrade our front end design and web functionality on our website. We decided to use their services in order to make our website faster and to redesign our UI.
• Our goal was to improve portal usability and performance through targeted Web Design and custom Web Development tailored to heavy concurrent user traffic.

SOLUTION

Clutch Site

Good value for cost

2-5 Employees

KindSoftUA offered us full custom wireframe development, responsive Web design, clean front-end Web development, and API integration. They redesigned our core templates for discussions in order to achieve faster page loading on mobile devices.

RESULTS & FEEDBACK

Loading page time was reduced by 40% while mobile users engagement increased dramatically in two months after website launching. Clean codebase minimized the number of bugs after launch to zero.

Management was smooth and well-organized. They met every sprint deadline, communicated daily through Slack, and made any changes to the scope rapidly without disrupting their production schedules.

Email or Messaging App

Their technical expertise in custom front-end design is notable. They were able to turn feature requests into efficient code without continuous guidance.

The initial technical documentation upon handover was quite brief, but everything was explained properly during the last debriefing meeting.

BACKGROUND

Please describe your company and position.

I am the DevOps Manager of a Steel Manufacturing Company

Describe what your company does in a single sentence.

m anufactures structural steel, CNC-machined components, and industrial equipment for oil and gas, utilities, marine and commercial construction customers across the US, including engineering, welding, coating and field installation services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoftUA to accomplish?

• Our existing website was old and we needed to have it recreated from scratch to have an easy-to-use Web Design that would showcase fabrication services and allow filling out a quote request in its entirety.

SOLUTION

How did you find KindSoftUA?

• Online Search
• Referral
• Other

Why did you select KindSoftUA over others?

• Pricing fit our budget
• Good value for cost

How many teammates from KindSoftUA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoftUA provided Web Design, Web Development and UX/UI Design services: responsive design for eight services pages, spec upload quote request form, WordPress installation that our marketing department can update, staging, DNS migration and documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quote requests through our website increased by 45% within three months. Page loading time decreased to less than two seconds, mobile bounce rate reduced by 19%, and content updates are now possible without developers anymore.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Work was done in weekly builds using Trello and a joint deployment schedule. All milestones were delivered on time, including the trade show deadline, and all design feedback was revised in one day.

What was your primary form of communication with KindSoftUA?

Virtual Meeting

What did you find most impressive or unique about this company?

Fabrication did not require babysitting, as they studied our drawings and specifications and fabricated the Web Design based on buyer’s requirements.

Are there any areas for improvement or something KindSoftUA could have done differently?

More details in the first handoff pack would have been helpful, especially the steps in deployment and WordPress permission roles.

BACKGROUND

Please describe your company and position.

I am the IT Consultant of fkile

Describe what your company does in a single sentence.

I'm an IT consultant at fkile. As part of my responsibilities, I have to scope client projects and often invite dedicated development partners for the build process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoftUA to accomplish?

• One retail company requested to establish a website for selling without buying an inflexible out-of-the-box solution. The aim was to have a customized store that would be loading fast and converting well on mobile devices.

SOLUTION

How did you find KindSoftUA?

Clutch Site

Why did you select KindSoftUA over others?

• Pricing fit our budget
• Good value for cost

How many teammates from KindSoftUA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoftUA took care of all the necessary e-commerce development: web design, web development of both storefront and administration panel, payment/shipping integration, and ecommerce marketing post-implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed in ten weeks. Now, the mobile conversion is up to 2.6%, the average order value increased by 15%, and the monthly online sales increased by 34% within the first quarter.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the sprints were provided according to schedule and using the shared task board it was easy to know exactly what is being done at the moment. Urgent changes were implemented on the same day, every time.

What was your primary form of communication with KindSoftUA?

Virtual Meeting

What did you find most impressive or unique about this company?

They pointed out the flaws in our wireframes even before our request to do so. This kind of objective and proactive review helped to avoid two costly rework cases.

Are there any areas for improvement or something KindSoftUA could have done differently?

Further post-launch marketing reporting could have been more detailed. No other issues to raise, however.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer (CEO) of a digital consulting firm.
Describe what your company does in a single sentence.

We provide digital consulting and tech transformation strategies for modern businesses. We help enterprise clients upgrade their digital footprint, optimize internal software workflows, and streamline online service delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoftUA to accomplish?

• We hired KindSoftUA to overhaul our primary digital platforms, modernizing our front-end interfaces while rebuilding our core internal application infrastructure to improve site speed, transactional scalability, and overall user engagement.

SOLUTION

How did you find KindSoftUA?

Online Search

Why did you select KindSoftUA over others?

Good value for cost

How many teammates from KindSoftUA were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoftUA executed complete UX/UI Design overhauls, wireframing intuitive user journeys for our platforms. They delivered high-performance Custom Software Development for our core operational engine and handled complex E-Commerce Development, building secure payment channels, modular product catalog frameworks, and automated backend administrative management systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our platform loading speeds improved by 40%, while checkout funnel drop-offs decreased by 25%. The updated backend systems reduced processing friction significantly, letting our team manage order workflows and client software operations with minimal manual intervention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed sprints efficiently, delivering every milestone on or ahead of schedule. Communication via Slack and Jira was consistent, and their technical leads rapidly adapted to our mid-project requirement changes.

What was your primary form of communication with KindSoftUA?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to translate complex technical constraints into intuitive design patterns. They didn't just build to spec; they actively suggested architectural improvements that saved us engineering time.

Are there any areas for improvement or something KindSoftUA could have done differently?

Initial technical documentation during the sprint handoffs could have been slightly more detailed, though they quickly clarified everything in live review sessions.