KindSoftUA

BACKGROUND

Please describe your company and position.

I am the Information Security Manager of MMCLU

Describe what your company does in a single sentence.

MMCLU provides medical management, facility optimization, healthcare administration, and compliance support for metropolitan clinic networks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoftUA to accomplish?

• We needed a secure, professional website that clearly presented our healthcare services and supported internal security requirements.
• We wanted to improve our digital workflows and develop software supporting operational processes and secure information handling.

SOLUTION

How did you find KindSoftUA?

Online Search

Why did you select KindSoftUA over others?

• Pricing fit our budget
• Good value for cost

How many teammates from KindSoftUA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoftUA handled Web Design, Web Development, UX/UI Design, responsive implementation, structured content presentation, and website functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The completed website improved site performance, reduced design, and made key service information easier to access.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained clear communication, shared progress consistently, responded quickly to feedback, and delivered the agreed milestones within the planned schedule.

What was your primary form of communication with KindSoftUA?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to combine Web Development with practical UX/UI decisions while accommodating our security and operational requirements stood out.

Are there any areas for improvement or something KindSoftUA could have done differently?

More detailed technical documentation during handover would have made future maintenance and internal review even easier.

BACKGROUND

Please describe your company and position.

I am the CEO of an architecture firm.

Describe what your company does in a single sentence.

We're a professional architectural and structural design firm. We provide client-tailored space planning, high-end building design solutions, engineering consultation, and comprehensive project supervision for commercial and residential developments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoftUA to accomplish?

• There was a need for updating our web presence through advanced Web Design and development to present our portfolio assets and manage our clients' requests more effectively.

SOLUTION

How did you find KindSoftUA?

Clutch Site

Why did you select KindSoftUA over others?

• Pricing fit our budget
• Good value for cost

How many teammates from KindSoftUA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoftUA provided full-cycle UI/UX Web Design and Web Development services. Among other deliverables were responsive content structure, project presentation pages, contact forms, and database integration of media files.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There was an improvement of page load speeds by 45%, and there was an increase in inbound project inquiries of 30% after 90 days of implementation of the website. Their website now successfully processes architectural media at high resolution without any delay.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was organized and dependable. They met their sprint milestones within the deadline and reacted quickly to the changes requested during the frontend testing process through Slack and Jira.

What was your primary form of communication with KindSoftUA?

Virtual Meeting

What did you find most impressive or unique about this company?

Their capability of turning design constraints into high-performing web architecture without trading off its visual appeal and user navigation speed was something that we found impressive.

Are there any areas for improvement or something KindSoftUA could have done differently?

There could be a need for better documentation during the CMS handover process but they sorted this out through live trainings.

BACKGROUND

Please describe your company and position.

I am the Program Manager of a digital solutions company

Describe what your company does in a single sentence.

Our company delivers end-to-end digital solutions, enterprise software consultancy, and strategic tech management. We assist companies in streamlining their operational processes and scaling their digital infrastructure in a proper way via modern online channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoftUA to accomplish?

• We hired KindSoftUA for a total redesign of our web presence through Web Design services, Web Development, and improved UX/UI Design.

SOLUTION

How did you find KindSoftUA?

• Online Search
• Clutch Site

Why did you select KindSoftUA over others?

Good value for cost

How many teammates from KindSoftUA were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoftUA audited our user flows, generated complete UX/UI Design wireframes, performed full-stack Web Development, and completed responsive Web Design. They created modular templates and visual assets ready to use in production.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform decreased bounce rates by 28% in two months. The page loading speed was improved while user engagement in our service landing pages increased thanks to better navigation and responsive design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team kept tight deadlines following sprint milestones. Communication happened frequently via Slack and Jira, making quick adjustments when changes in functional requirements or design were required.

What was your primary form of communication with KindSoftUA?

Email or Messaging App

What did you find most impressive or unique about this company?

Ability to convert the technical requirements into a beautiful and fast UX/UI Design was particularly appreciated.

Are there any areas for improvement or something KindSoftUA could have done differently?

Handover documentation could be somewhat more detailed although they solved all post-launch inquiries very promptly.

BACKGROUND

Please describe your company and position.

I am the Technology Consultant of FSNESO

Describe what your company does in a single sentence.

FSNESO is a digital transformation consultant that offers IT infrastructure and enterprise software solutions for SMEs and startups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoftUA to accomplish?

• Develop an e-commerce platform that ensures Web Development and UX/UI Design services.

SOLUTION

How did you find KindSoftUA?

Clutch Site

Why did you select KindSoftUA over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoftUA created a full-stack e-commerce website with frontend (React.js), backend (Node.js) and mobile-friendly UX/UI Design. The main features were payments integration, administration panels and SEO-friendly product pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improvements include 30% conversion rate increases, 50% faster page loading speeds and 25% more mobile traffic after launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agile development process with one-week sprints. Met all deadlines, adjusted to feedback rapidly and solved any problems in 24 hours.

What was your primary form of communication with KindSoftUA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

KindSoftUA's knowledge of web development and UX/UI design balance stands out.

Are there any areas for improvement or something KindSoftUA could have done differently?

Documentation can be expanded for client training after launch.

BACKGROUND

Please describe your company and position.

I am the CEO of Avalon Expediting

Describe what your company does in a single sentence.

Avalon Expediting is a New York-based consulting firm that helps property owners, developers, and contractors navigate permitting, regulatory approvals, and construction compliance requirements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoftUA to accomplish?

• We hired them for web development; we wanted a new website that was easy to navigate and would provide good UX for our customers. Additionally, we wanted to have an additional resource to support our website.

SOLUTION

How did you find KindSoftUA?

Online Search

Why did you select KindSoftUA over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from KindSoftUA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kindsoft helped us design and develop the website from start to finish. The site guides users on reporting safety issues, adverse effects, and product complaints. It also provides healthcare professionals and product users with educational resources, including user guides and healthcare provider materials, to help minimize risks associated with the use and prescription of the product.

Throughout the project, Kindsoft handled all aspects of web development. During the design phase, they carefully considered both user experience requirements and the various regulatory requirements that needed to be met.

This was particularly challenging because the website required different entry points and content paths based on the user's country and whether they were a consumer or a healthcare professional. Although the website itself was relatively simple and contained only a limited number of pages, those pages needed to be tailored to different countries and user groups. Once development was completed, Kindsoft also provided training to ensure our team could manage and maintain the site effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Kindsoft was great to work with throughout the project. They were professional, knowledgeable, and assembled a strong team with expertise across different areas of web development. They consistently asked thoughtful questions and contributed valuable ideas that helped improve the overall design and functionality of the website. The final website was visually appealing, easy to navigate, and successfully met both our business and regulatory requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kindsoft's project management was excellent. They met with us regularly, kept the project on schedule, and ensured that everyone stayed aligned on priorities and deadlines. Their organization and efficiency made the process much easier to manage. They used tools such as Basecamp and shared spreadsheets to coordinate information and track progress. The team was also very transparent about project status, upcoming tasks, and any decisions that needed our input. They helped us understand what was required from our side to keep the project on budget and on schedule.

What was your primary form of communication with KindSoftUA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of the Kindsoft team really stood out. Every team member brought valuable expertise to the project, and they were very organized in making sure we knew who to contact for specific questions or tasks. They maintained excellent communication, provided thoughtful feedback, and worked closely with us to keep the project moving forward. Their commitment, enthusiasm, and willingness to contribute ideas made them a valuable partner throughout the engagement.

Are there any areas for improvement or something KindSoftUA could have done differently?

I can’t think of anything they could’ve improved on; the project went very well

BACKGROUND

Please describe your company and position.

I am the Information Security Manager of Gstrsa

Describe what your company does in a single sentence.

Gstrsa is responsible for marketing naturopathic, TCM and homeopathic clinics in Switzerland and Europe: local visibility, educational material, ad campaigns, review system and follow-up processes for our clinics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• Clinics needed to offer online sales of treatment packages and gift vouchers and required one store solution to be implemented in several clinics.

SOLUTION

How did you find KindSoft?

• Online Search
• Clutch Site

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from KindSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

E-Commerce Development, Web Design and Custom Software Development for voucher and packages engine. Their Commercial Development team took care of multi-clinic roll-out, payment integration and Ecommerce Marketing tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Six clinics launched in seven weeks. By fourth month prepaid packages sales made the build cost profitable. Current conversion rate is around 71% compared to 44% conversion rate of the booking form which we used before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Monday planning call, Slack communication for everything else, reply within one business day. Two milestones of nine were slightly late due to delayed approval from the payment provider, and both cases were reported promptly.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They've kept treatment information out of the checkout process and tokenized all payments. This is what I insisted on, and they came up with it themselves.

Are there any areas for improvement or something KindSoft could have done differently?

Sales report was created for our convenience, not for clinics. Simpler client report would be helpful.

BACKGROUND

Please describe your company and position.

I am the Director of IT of KPMG

Describe what your company does in a single sentence.

KPMG provides professional services such as advisory, audit, and digital transformation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• KPMG selected kindsoft for E-commerce Development, Web Development, and UX/UI Design to start a new service line.

SOLUTION

How did you find KindSoft?

• Online Search
• Clutch Site

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from KindSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kindsoft provided Web Development, UX/UI Design, E-commerce Development, and E-commerce Marketing. The deliverables were an online store, integrated payment processing, target campaigns, and mobile friendly UX.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The revenue from the newly opened digital channel increased by 25% in the first quarter. The conversion rate increased by 20%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was superb. Weekly updates, timely delivery, and prompt responses to all requests.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

KindSoft's e-commerce marketing, combined with UX/UI design, yielded commercial success quickly.

Are there any areas for improvement or something KindSoft could have done differently?

Granular marketing spend ROI reports will be useful for future campaigns.

BACKGROUND

Please describe your company and position.

I am the Founder | CEO of AbilityMap

Describe what your company does in a single sentence.

As IFound and CEO at AbilityMap. The intelligent human capability assessment and provisioning platform we built is built to help organizations be able invest to identify better hires, guide workforce planning, team development and use data for driving talent-management decisions that marry up capabilities of a people with specific business needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• To redesign a corporate website showcasing services, completed projects and capability of an organisation, The Alankit Group hired KindSoft.
• Some of our goals were to enhance the look and feel of our website with improved navigation; create a responsive design for desktop and mobile; and provide our team with an easier way to manage project and company content on a CMS.

SOLUTION

How did you find KindSoft?

• Online Search
• Clutch Site

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from KindSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoft managed the redesign and development of the corporate website from planning to implementation.

The key deliverables included:

• Redesign of Company Website from Beginning.
• An interface that is mobile-friendly and responsive.
• Better navigation and page structure.
• Pages that are dedicated to the project portfolio case study.
• Information pages about services and company respectively.
• A platform for managing updates internally.
• Enhancements in UX for essential user paths.
• Enhancing website speed and usability.
• Pre-launch support and testing.

Our project content was more clearly and professionally laid out for ease of understanding for prospective clients and partners.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project provided enhancements in the areas that mattered the most to us.

Our new website presents our services and completed projects in a much clearer manner, works better on mobile and desktop devices, and allows our internal team to update content without having to rely on developers for regular changes.

The site witnessed much higher engagement on project and service pages. We also managed to update internal content more rapidly and publish new case studies and company information seamlessly. The new website is most importantly giving us a much more professional and credible appearance when communicating with potential clients and project partners.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the engagement, the project was managed professionally with clear communication.

By breaking the work into phases, keeping us informed, and letting us review the design and functionality before finalization, they were able to come up with an effective system.  The key deliverables were accomplished in line with the schedule.

They were quick to respond to our requests for changes or clarifications and dealt with feedback well. They were flexible when priorities evolved and updated us on progress dependencies and next steps.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about KindSoft is how they combine solid design work with real business knowledge.

Not only did they make a pretty website. They studied how a construction and fit-out company should showcase projects, services and expertise to potential clients.

Their team was prompt, detail-oriented, and offered recommendations for improving the structure, mobile experience, and content management of the site. The outcome was both professional and practical for our internal team.

Are there any areas for improvement or something KindSoft could have done differently?

All in all, the engagement impressed us a lot.

A bit more upfront direction around preparing / organizing the portfolio content prior to commencing the project would have also accelerated on our end how rapidly we were able to complete content migration. But that was just a small thing and KindSoft took good care of us once the content structure had been defined.

The final website we received, communications and overall delivery met our expectations.

BACKGROUND

Please describe your company and position.

I am the Founder of an IT services company

Describe what your company does in a single sentence.

Our company is an IT services company that helps businesses build and improve their digital presence. We provide web development, custom software solutions, UI/UX design, and ongoing technical support for startups and small to mid-sized businesses across various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• We hired KindSoft to develop a modern, scalable web platform that would improve our online presence and streamline client interactions. Our main goals were to deliver a responsive website, optimize performance, implement custom features tailored to our workflow, and ensure the project was completed on time with clean, maintainable code.

SOLUTION

How did you find KindSoft?

• Online Search
• Clutch Site

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from KindSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KindSoft handled the end-to-end development of our web platform, from planning and UI implementation to backend development and deployment. Their work included creating responsive page layouts, implementing custom features, optimizing website performance, integrating third-party services, conducting testing, and providing post-launch support. They also delivered technical documentation and ensured the platform was scalable, secure, and easy for our team to maintain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable improvements across several key areas. Our website performance and page load speeds improved significantly, user engagement increased, and we received positive feedback on the updated user experience. The platform became more stable and easier to manage, reducing support requests and internal maintenance time. Most importantly, the project was delivered on schedule and met all of our functional requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KindSoft managed the project in a professional and organized manner. They established clear milestones, kept us informed with regular progress updates, and consistently delivered each phase on schedule. Whenever we requested changes or had questions, their team responded quickly and provided practical solutions. Communication was smooth throughout the engagement, and they remained flexible in accommodating our feedback while keeping the project on track.

What was your primary form of communication with KindSoft?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was KindSoft's combination of technical expertise and customer-focused approach. They took the time to understand our business goals, offered thoughtful recommendations instead of simply following instructions, and consistently delivered high-quality work. Their responsiveness, attention to detail, and commitment to meeting deadlines made them a reliable development partner throughout the project.

Are there any areas for improvement or something KindSoft could have done differently?

Overall, we were very satisfied with the engagement. If there is one area for improvement, it would be providing more detailed documentation and knowledge transfer at the end of the project. Aside from that, the collaboration was smooth, and we have no significant concerns about their work.

BACKGROUND

Please describe your company and position.

I am the Brand and Strategy Director of The MTM Agency

Describe what your company does in a single sentence.

Our agency helps businesses fortify their brands through strategy, digital marketing, creative campaigns and customer engagement. We collaborate with companies, non-profits, governments and others of all shapes and sizes to boost brand visibility, create demand and enable long-term business growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KindSoft to accomplish?

• Develop and Design Website of Company as per Modern Form.
• User experience enhancement and content handling simplification.
• Build a better platform that is scalable to represent our brand and our growth.

SOLUTION

How did you find KindSoft?

• Referral
• Their Online Reputation We Found Much more better

Why did you select KindSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from KindSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a development partner to modernize our website but who could do so within practical limits that were easy to maintain. After assessing a number of companies, we opted for KindSoft due to their technologies, communication style and project experience.

Engagement consisted of Planning, UI/UX enhancement, custom Development & Implementation on WordPress. The project team liaised closely with us to better understand our goals, gather feedback and refine its solution pre-launch.

Main Outputs

• Tailored design and development.
• Use of WordPress.
• Development of PHP and Node.js. 
• Front-end creation using JavaScript.
• Improvements in UX and Navigation
• Optimize performance and provide support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Both our visitors and internal teams really improved compared to the earlier website.

Results included.

1. Loading time across various sections is faster.
2. Better phone compatibility.
3. Simple management of website content.
4. The website generates more customer inquiries.
5. A more powerful online presence that is professional

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KindSoft developed the initiative in a structured and collaborative way. Milestones were delivered on time as agreed, and communication was consistent throughout the engagement. They were responsive to feedback, and they flexible when a change was needed.

What was your primary form of communication with KindSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their capability to balance actual business requirement along with technical implementation is striking. They asked smart questions, articulated technical decisions, and focused on designing something that would be easy for our team to “run” after launch.

Are there any areas for improvement or something KindSoft could have done differently?

Overall, we had a positive experience. A potential improvement could be offering proactive suggestions for future feature enhancements after launch. We were happy with the process and the end result, among other things.