Kapita Research

BACKGROUND

Please describe your company and position.

I am the Programme Officer of UN-Habitat

Describe what your company does in a single sentence.

UN-Habitat has been working in Iraq for more than two decades, supporting national and local authorities and communities to advance sustainable urban development, adequate housing and resilient cities. Its work spans housing and land, urban planning and regeneration, basic services, climate resilience, heritage-sensitive development and institutional capacity-building, with a strong focus on vulnerable and displacement-affected communities. Through partnerships with government institutions, communities, development partners and the private sector, UN-Habitat contributes to Iraq’s recovery and longer-term efforts to create more inclusive, safe, resilient and sustainable human settlements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kapita Research to accomplish?

• To produce a policy-oriented Housing Affordability Index and Market Analysis for Erbil City

SOLUTION

How did you find Kapita Research?

Referral

Why did you select Kapita Research over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Kapita Research were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• DELIVERABLES SUBMISSION SCHEDULE

Deliverable’s breakdown and schedule:

1. Preparation Phase • Inception Report, including: o Detailed methodology and workplan (timeline, milestones) o Refined analytical framework and indicators o Data collection strategy (sources, tools, sampling approach for KIIs) • Desk Review Summary Note, highlighting key findings, existing datasets, and initial assumptions • Data Collection Tools, including: o KII questionnaires/guides o Data scraping/monitoring protocols

2. Data Collection Phase • Dataset Inventory, listing all identified and accessed datasets (with metadata: source, coverage, format, limitations) • Data Gap Analysis Matrix, clearly identifying missing data, constraints, and mitigation measures • KII Summary Report, including: o List of stakeholders consulted o Key insights and synthesized findings (not raw transcripts unless requested) • Data Collection Log, documenting scraping/monitoring activities and sources

3. Reporting & Analysis Phase • Cleaned and Structured Database, ready for analysis (in agreed format, e.g., Excel/CSV/GIS layers) • Draft Analytical Report, including: o Key findings and data-driven insights o Visualizations (charts, maps, tables) o Preliminary conclusions and recommendations • Final Report, incorporating feedback, including: o Final analysis and validated results o Policy/programmatic recommendations • Presentation Deck, summarizing key findings for stakeholders 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project established Erbil’s first evidence-based framework for systematically measuring housing affordability, generating a city-wide baseline covering household incomes, housing prices, tenure, infrastructure and occupancy costs. It identified the scale and drivers of unaffordability, defined priority areas and beneficiary groups for intervention, and introduced measurable indicators that can be updated over time to assess the impact of future housing, infrastructure and affordability policies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was strong and well organized. Deliverables were generally provided within the agreed timelines, with clear coordination and communication throughout the assignment. The team was responsive to our requests, adapted well to feedback and changing needs, and addressed comments in a timely and professional manner. They also maintained close coordination with us throughout the process, which helped ensure that the final outputs were aligned with the project objectives and our expectations.

What was your primary form of communication with Kapita Research?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive was the company’s combination of strong technical knowledge, professionalism, and responsiveness. The team demonstrated a clear understanding of the assignment and was able to translate complex housing affordability, market, and policy issues into well-structured, evidence-based outputs that were practical and easy to use. They were also highly responsive throughout the process, addressed comments carefully and promptly, and showed flexibility in adapting the work to evolving needs without compromising quality. Their ability to combine rigorous analysis with clear communication and a strong understanding of the local context was particularly valuable.

Are there any areas for improvement or something Kapita Research could have done differently?

Overall, the collaboration was very positive, and there were no major areas of concern.

BACKGROUND

Please describe your company and position.

I am the Research Manager of Mii

Describe what your company does in a single sentence.

Marketing Research 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kapita Research to accomplish?

• Qualitative interviews with Car owners

SOLUTION

How did you find Kapita Research?

Online Search

Why did you select Kapita Research over others?

• High ratings
• Pricing fit our budget

How many teammates from Kapita Research were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Managing the fieldwork , recruitment, incentives, facility

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Accomlished the required quota in Iraq 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time and even managing the client there was perfect and the end client thanks them for thier proffessional job

What was your primary form of communication with Kapita Research?

Virtual Meeting

What did you find most impressive or unique about this company?

The collaboratiin between the team members

Are there any areas for improvement or something Kapita Research could have done differently?

No