Kanak Infosystems LLP.

BACKGROUND

Please describe your company and your position there.

Owner, CIO of specialty retail.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kanak Infosystems LLP.?

Kanak initially provided support during a migration and implementation to Odoo.

What were your goals for this project?

Migrate an overwhelming number of deleterious business processes to a centralized platform to reduce redundancies org-wide. Processes which were targeted include purchasing, HR, sales and POS, accounting, CRM, project and web.

SOLUTION

How did you select this vendor?

I had begun the implementation process with another vendor prior to working with Kanak. As we were facing certain challenges I began looking for a new vendor - one that would share values and long term objectives. Kanak came at the recommendation of an at-the-time current Odoo employee.

Prior to choosing Kanak as our development partner, I had interviewed approximately 5 other vendors. Ultimately, it was the people behind the company that helped me make the decision to move forward with Kanak.

Describe the project and the services they provided in detail.

Kanak has assisted us in the design, development and implementation of Odoo customizations over the years. Typically, we will begin with discussions to help identify and clarify a business need. The team will take some time to R&D when applicable and revert with a proposed solution. This is then iterated until decided enough information is available to us for the go-no-go development decision.

What was the team composition?

The specific composition of the team will vary according to a particular effort but from Kanak we seem to always have ongoing tasks with backend and frontend developers. Additionally, from time to time, we will require sysadmin or support in another specialized area. Kanak is able to provide support for any Odoo related effort.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are continually increasing efficiencies with Kanak as our development partner. Information is able to be shared more logically now throughout the organization. We've been able to federate access to people outside the organization which we've never been able to do before.

We are working as a team as we never have before, cutting out redundant workflow items and leveraging the analytics now available to us. Still we are just scratching the tip of the iceberg and have a lot left to do.

How was project management arranged and how effective was it?

Our communication stack includes Github, Jira, Skype, Odoo. Language barrier has never been a material issue. Of course, there are miscommunications from time to time but there are members that will step in and clear up and confusion.

What did you find most impressive about this company?

Kanak is an awesome team of people. They are genuine, patient and supportive. Aside from being very technically capable, they are also fundamentally focused on improvement. This is extremely important to me as a client. If there is some issue or misstep, I know it will be addressed and that the team and our business will be better for it.

Are there any areas for improvement?

One area in which we are currently seeing great improvements is delivery of technical specification and functional documentation accompanying new features. We have more work to do in establishing stable relationships with go-to resources in specialized areas.

Examples include system admins, server architects and db admins. Onboarding new resources when a need arises takes time and effort and can set the stage for server side issues.

BACKGROUND

Please describe your company and your position there.

We are a software distributor for EMEA, I am the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kanak Infosystems LLP.?

We decided to go with odoo. In Germany I found somebody who did with us the first steps, because of legal and finance settings, he did it well, but at the point of developing modules I were not satisfied and one of our partners recommended Kanak Infosystems LLP. Now we are working since 2 years with them and are very satisfied.

What were your goals for this project?

Individual modules and settings fitting to our company

SOLUTION

How did you select this vendor?

Recommended from a partner

Describe the project and the services they provided in detail.

Well, odoo is a standard CRM, as we are individuals we need individual software. We give them our ideas about needs and they build the solution. Quick and usually with our understanding of service.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are almost 20 people. The better the software works the more efficient we can do our daily business. Losing time costs money. Kanak Infosystem developments helps us to be more efficient

How was project management arranged and how effective was it?

We discuss and talk about ideas and what is possible. and they do it. Sometimes it takes days, sometimes weeks, depends on the project

What did you find most impressive about this company?

Their entire team is knowledgeable.

Are there any areas for improvement?

We had a few misunderstandings due to the language barrier.

BACKGROUND

Please describe your company and your position there.

I'm Dani Fricker, founder and CEO of Digital Advisory Group, a Swiss software development and financial advisory company. We're focused on value co-creation with Digital Ecosystems. We're providing:

• Business portals
• Financial expertise
• Development services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kanak Infosystems LLP.?

https://www.odoo.com/customers/verein-lenzerheide-motor-classics-3023197

What were your goals for this project?

Delivering tailor made functionalities to our platform users in order to make THEIR offering for THEIR customers and sponsors even more attractive. That works!

SOLUTION

How did you select this vendor?

We found a Kanak module in the Odoo app store which which was very close to our requirements. We called Ashvin, and he provided us with a tailored version of the module within no time.

Describe the project and the services they provided in detail.

https://www.odoo.com/customers/verein-lenzerheide-motor-classics-3023197

What was the team composition?

Digital Advisory Group: project management and specifications Kanak / Ashvin Rahod: implementation and deployment

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Goal is to double the revenue of the Lenzerheide Motor Classics Event by integrating all peripheral business on our platform. We're on track.

How was project management arranged and how effective was it?

Highly efficient information exchange between experts. They have administrative overhead reduced to a minimum, which is key for speed and business.

What did you find most impressive about this company?

These guys are fast :-)

Are there any areas for improvement?

We should do more.