Joshua Wolfe

BACKGROUND

Please describe your company and position.

I'm a department head at Empower Translate

Describe what your company does in a single sentence.

Market research translation agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Joshua Wolfe to accomplish?

• Manage our websites

SOLUTION

How did you find Joshua Wolfe?

Online Search

Why did you select Joshua Wolfe over others?

• High ratings
• Close to my geographic location
• Award-winning; worked with Joomla

How many teammates from Joshua Wolfe were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Josh has been managing our websites for nearly 2 years now. He is responsible for the management, maintenance, and development of our 4 sites, against overall business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful migration to a more secure web CMS.

SEO/AEO restored in just 6 weeks following migration.

Significant reduction in ongoing website plugin / add-on / subscription costs.

Improved overall quality of the websites and increases our capacity to achieve more complex projects that develop the sites' design and functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Josh is an excellent communicator and is highly responsive and flexible. Requests are always delivered on time or early. Josh consistently goes above and beyond by applying his excellent business acumen, commercial awareness, and strategic thinking to our business challenges.

What was your primary form of communication with Joshua Wolfe?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Joshua Wolfe has extensive technical skills and knowledge, and these are coupled with impressive business acumen that has benefitted our business in tangible ways. He goes above and beyond to thing strategically about how our websites will respond to our business challenges, as well as having excellent technical knowledge and ability to implement anything we ask for!

Are there any areas for improvement or something Joshua Wolfe could have done differently?

Nothing - we look forward to Josh getting to know even more the ins and outs of our niche business and how we market to clients!

BACKGROUND

Please describe your company and your position there.

I'm the co CEO of Metropolitain Cosmetics in South africa

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Joshua Wolfe ?

Taking our e commerce site to the next level of efficiency and appeal

SOLUTION

How did you select this vendor and what were the deciding factors?

We have met Josh in SA prior to him moving to the UK

Describe the project in detail and walk through the stages of the project.

It's a complex project, because of the number of SKU's and colours, with th addition of numerous videos, and links to our social media platforms.

How many resources from the vendor's team worked with you, and what were their positions?

3:

• Myself mamboing the orders
• Donavan, managing the look & feel of our linked social media
• Kelly managing the social media bridge with the website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our sales lave multiplied by 7 since the beginning of COVID

How effective was the workflow between your team and theirs?

Easy flow, thanks to ZOOm and whatsapp

What did you find most impressive or unique about this company?

Their flexibility and knowledge of PrestaShop are impressive.

Are there any areas for improvement or something they could have done differently?

Not a this stage